NW Professional Hardwood LLC

No problems easy to work with

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Everything went very well. Stefan was very nice and easy to talk to from start to finish. I had removed my carpet to find damaged hardwood floor underneath (scratches, ton of staples, and urine stains from pets). Stefan came over and did a quick assessment of the work needed to be done. He suggested I stain the floor with a darker stain to help blend/hide the urine stains which weren't going to come off. He gave me the estimate right on the spot, and later decided to hire him for the job as his pricing was very reasonable. Stefan and his team showed up on time and completed the job within the time frame I needed. The floors turned out awesome! I was very happy with the end result.

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I saw some work on hardwood floors being done at a neighbor's house and asked them who did the work and if they were happy with the result. They were very pleased, and recommended NW Professional Hardwood. When I needed floors refinished at a home I just bought, I called the company and soon received a return call from Stefan. He came out the next day to give me a bid, and I felt the price quoted was very fair. He was able to start within a few days so we agreed he would take the job. We didn't sign a contact and he didn't ask for any money up front. He said the job would take 2 to 3 days. The floors had been covered by carpet and I had pulled that up, along with the padding. About half of the 800 sq. ft. had been covered with some kind of glue, so there was probably another kind of floor covering before the carpet was laid. Another section of the floor was still covered by some cheap vinyl. Stefan said the vinyl and the glue residue would be difficult to remove, and it would use up a lot of sanding disks, but he said he could do it. He explained the different types of stains and finishes, pros and cons of each. We agreed on a Swedish finish. I am familiar with it from another home where I had floors refinished, and I know it looks really good and lasts forever. The only downside of that product is it a very strong odor that lasts for at least a week. Because I wasn't living in the house yet, that wouldn't be a problem. For the first few days, the odor is strong enough to make your eyes water and your throat burn, but once it dissipates, it's completely gone. I opened windows and ran some fans to speed it up a bit. I preferred the natural oak color so he didn't apply a stain. Stefan and his helper showed up at the appointed day and hour, worked hard for 3 days, and the floor looked fantastic. I wasn't able to be there when he finished up, but he said it would be fine to mail him a check after I had a chance to look at the job and make sure I was satisfied, which I was. I am very pleased with the work done and the price. Stefan always responded promptly to my calls, and called me right away when he had a question about exactly what I wanted done. I would recommend NW Professional Hardwood LLC to anyone.

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Stefan was extremely responsive to the initial request for a quote. He came to the house the day after the request, looked at the floors thoroughly, explained the options and advised there were three small areas he did not think could be totally restored. The job was scheduled within 3 weeks. Stefan and his team were prompt, professional, and kept us notified of the schedule for completion. The project was completed on time, and the floors turned out much better than expected. The original oak flooring had been replaced in some areas with board that did not match, and you could not tell there was any difference. The small areas in one bedroom that could not be completely restored were so well done that they looked fine. There was virtually no dust, and they cleaned up everything. Stefan checked in the day after the project was completed to see if we had any questions and to provide additional information about care and maintenance. The final price was slightly under the quote. Would highly recommend this company.

Refinished approximately 1890 hardwood flooring in a condo. Sanded down to the bare wood, replaced b ad boards, filled in gaps and installed refinished wood floor vents. Stefan sanded the floor thoroughly with dustless sander and cleaned up perfectly each day. Two coats of Swedish finish were applied with a non-gloss finish. One tip I would give is to be prepared to live away from your home for a few days after after the finish has been applied because the fumes are strong. Check with Stefan about opening the windows for a few days. The floors look beautiful! Stefan was very polite, listened to our concerns, explained how long to stay away and when we can walk on the floor. It was very pleasant to work with him.

Stefan did an excellent job! He started working on the project the day after we got keys to the new house, and he worked for 5 days straight refinishing our hardwoods. Since we had original red oak hardwoods underneath carpet, he had to remove the old carpet and tacks, sand, repair and install hardwoods (in areas where there was no carpet). It was a really big job, but he was amazing. He even worked extra long hours to complete the job before our move-in date. He had the best price (by a lot!), he was honest, and very hardworking. I highly recommend him.