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Petersen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

For the best service please give us a call at (541) 343-9339. We're a family owned and operated business, covering Eugene and Springfield, Oregon and the surrounding areas. We specialize in plumbing repair, small remodels, as well as sewer and drain cleaning, repair and replacement. Our current business form started in 1979, when Bernard Petersen took over the Petersen Plumbing business name from his father, Austin Petersen, a long-time businessman in the area. Austin started his primary business, Austin 1-Stop Plumbing, in 1946, and operated it until he sold the name to Bernard in 1999. Currently, Austin Plumbing and Petersen Plumbing are operating as affiliated businesses, and both names can be seen on our trucks. Austin's father, Alex, worked some in the business in the early years, and Bernard's brothers Greg and Kurt work today. Bernard's sons are currently apprentices, and his nieces and nephews have occasionally been seen helping as well, when their studies and schedules permit. Truly a 4th generation business, we look forward to welcoming the 5th generation in just a few short years!

Business highlights

46 years of trusted experience

Services we offer

Plumbing repairs, remodels, new installations, tubs, faucets, sinks, sewers & drains cleaned, drains, leaks, water heater repairs & replacements.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 190 reviews

Ron B.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: "The company responded within an hour to the problem and ended up working all day to get a temporary fix in place.A great company to work with, very polite and they keep you informed."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petersen Plumbing
Thank you so much for your kind words! We're very glad we were able to help!

Daphne T.
12/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Installed 2 toilets and 2 tub and shower fixturers. I was happy with their work. And timlieness

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your kind words! I'm so glad we could be of assistance, and we look forward to your future business!

Kristine B.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Petersen Plumbing
Thank you for your kind words, I'm so glad we were able to help! Thanks again for your business!

Val G.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: date of service 10/14/2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your business! We appreciate your kind review!

Susan P.
10/2015
5.0
remodeling, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Did a wide array of plumbing to finish up a whole house renovation. Fully-stocked truck with a selection of appliances (drains, faucets, instant hot water heaters) for me to chose from. Very personable personnel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Petersen Plumbing
Thank you for your kind words! I'm so glad we were able to help!

B. William H.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We hired them to put in a replacement s. s. kitchen sink. Sink received from Jerry's to replace one that had rusted! Replacement sink was received with badly bent corner and couldn't be installed. (Jerry's paid for plumbers call and will reimburse us for cost of original sink.) Peterson found a better sink for us and will install it when received.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your kind review, I'm so glad we could be of assistance! We look forward to doing business with you in the future.

Margie T.
08/2015
2.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: Drainage line back up. First call they kept saying they would arrive and did not. Installed sump pump but did not gravel area in or cover. Suggested installing drainage field that city inspector states is not recommended inside city limits.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

$900

Response from Petersen Plumbing
I checked with the plumbers on the job. We didn't finish graveling or cover the spot because we felt it was a very temporary fix. We wanted to deal with the serious water drainage issues, to get the water away from your foundation until it stopped raining and we could do a permanent repair. Mr. [removed member name] told me that when he looked at the job, the sump pump was turning on every 30 seconds, because of the strong influx of water. We planned to wait until spring and then do a permanent fix, draining the water to an approved location. I'm so sorry about the miscommunication, Mr. [removed member name] and our plumbers thought that you understood our reasoning and were OK with the plans as laid out.

Kerry P.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed the faucet on our sink after a new countertop had been put in. They also re-installed our garbage disposal. They were quick and efficient, would use them again for sure! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Petersen Plumbing
Thank you for your kind words, I'm so glad we were able to be of assistance! We appreciate your business!

Robin H.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They fixed my toilet which was totally stuffed up. They were thorough, professional and very pleasant to deal with. I'd recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Petersen Plumbing
Thank you for your kind words and for the opportunity to solve your plumbing problems! We appreciate your business!

Scott D L.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The plumber replace a leaky valve with a new one on the main water line coming into the house. Additionally, he replaced a broken outside water faucet. The work was excellent, as it should be for $129 per hour. After getting an education observing the plumber's tools, replacement parts, and technique I believe I could perform the same job and save myself a few hundred bucks should a similar problem arrive in the future. (Whoever invented the Shark Bite is one rich individual.)

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$484

Response from Petersen Plumbing
Thank you for your business, and for your kind words. We look forward to assisting you again in the future, should you run into another issue you would like our help with,

Cathy R.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you. We appreciate your business and look forward to the next opportunity to assist you with your plumbing needs!

Carol B.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a toilet leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your kind review, and for your business. I'm very glad we could help!

Deric H.
03/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Petersen Plumbing
Thank you for your business, and for your nice review. I'm very glad we could help you with your plumbing problems!

Linda N.
03/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Replaced an old, corroded kitchen faucet. Great job and loved it that he had an apprentice working with him. I always call Petersen and am always |pleased with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Petersen Plumbing
Thank you so much, I'm so glad we could help! And yes, we believe in and support the state apprenticeship program, we've been involved with it for decades. We believe in "paying it forward", in training the next generation of plumbers. Every generation owes a debt to those following them, to train them properly, to pass our knowledge on to those who will safeguard it and grow it for the future.

John A.
02/2015
4.0
plumbing
  + -1 more
OK
Description of Work: fixed plumbing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Petersen Plumbing
Thank you for your business, I'm glad we could help you with your plumbing problems!

Joseph G.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace outdoor faucet due to frost split

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Petersen Plumbing
Thank you for your kind review, I'm so glad we were able to be of assistance. We appreciate your business!

Bonnie H.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Petersen Plumbing
Thank you for your business, we certainly appreciate the opportunity to help you with your plumbing needs.

Ken M.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a sewage emergency on a Saturday and Petersen sent someone out within a couple of hours who was able to fix this very stinky problem within an hour. This could have been a much worse disaster without the prompt repair. The plumber and assistant were very polite. Price was probably fair and there was no overtime charge, though plumbing services always seem expensive to me!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Petersen Plumbing
Thank you for your kind words! I'm so glad we were able to help you with your plumbing problem!

Carolyn .
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed old toilet, installed new toilet which I had purchased at the hardware store. Punctual, pleasant, efficient . No mess. Cheerfully took away all boxes and old fixtures and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Petersen Plumbing
Thank you for your kind words! I'm so glad we could help!

Kym C.
09/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from Petersen Plumbing
Thank you for your kind review. I'm so glad we could help you with your plumbing problems!

David H.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The plumber fix a leak in a pipe from a pedestal sink, and then suggested to add an escutcheon to cover the pipe going into the wall. I said sure and it looks great now, and is not leaking. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Petersen Plumbing
I'm so glad we were able to help! Thank you for your kind words!

marilyn W.
08/2014
5.0
excavators, plumbing
  + 0 more
unknown
Description of Work: Worked under the house and trenched the front yard to replace broken main water line into house. Two guys worked non-stop all day digging in the dirt. Price was high, but they were quick, efficient, and solved the problem. I'd definitely call then again. Well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Petersen Plumbing
Thank you for your kind words. I'm so glad we were able to help!!

Judith B.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Like most services, there is a minimum charge. The needed repair took less than that, and the plumber asked if there was anything else he could do, since the time was paid for. There were a couple of small things which he completed as well, for just the additional cost of parts. Very nice, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Petersen Plumbing
I'm glad we were able to help! Thank you for your kind words!

Ralph B.
07/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Service hot water heater, replace outside spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
I'm so glad we were able to be of assistance! Thank you for your business and for your kind words!

Lori F.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Petersen Plumbing
Thank you for your kind review! And thank you for your business, we appreciate the opportunity to serve your plumbing needs!

Contact information

1510 W 2nd Ave, Eugene, OR 97402

https://www.petersenplumbingoregon.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
93126
Trade License Locale
Oregon
Trade License Authority
CCB
Trade License Expiration
07/01/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
General Remodeling,
Excavating,
Sewer Cleaning

FAQ

Petersen Plumbing is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Petersen Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Petersen Plumbing does not offer free project estimates.
Yes, Petersen Plumbing offers eco-friendly accreditations.
No, Petersen Plumbing does not offer a senior discount.
No, Petersen Plumbing does not offer emergency services.
Yes, Petersen Plumbing offers warranties.
Petersen Plumbing offers the following services: Plumbing repairs, remodels, new installations, tubs, faucets, sinks, sewers & drains cleaned, drains, leaks, water heater repairs & replacements.

Contact information

1510 W 2nd Ave, Eugene, OR 97402

https://www.petersenplumbingoregon.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM