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Partners in Computing

Computer Repair

About us

We are friendly local Eugene computer consultants who can work in your home, business, or remotely. We keep our overhead low so we can charge an affordable hourly rate of $70 per hour; Angie's List customers receive 10% off for the first month (see Coupon). We support Windows and Mac computers plus any other electronics/gadgets. We are often complimented on our patience and ability to communicate about computers in a way that's easy to understand. We can help you shop for a new computer, get it setup, transfer your data from the old computer, configure your modem and wireless router, and then setup a wireless printer. We have a wide range of skills and are excited about helping people with their electronics.

Business highlights

13 years of trusted experience

Services we offer

Eugene locals can help you buy/setup: Windows/Mac computer, cable/dsl, wireless router, printer, smartphone, etc. We can tune and clean your computer, remove viruses, help backup your data, or tutor and train you on the use of your computer or other software.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-56 of 56 reviews

Sid J.
03/2017
5.0
computer repair
  + -1 more
Outstanding!
Description of Work: computer trouble shooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Timothy V.
05/2016
5.0
computer repair
  + -1 more
Went well, problem resolved.
Description of Work: Resolved connectivity issues with modem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

craig L.
02/2016
3.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from Partners in Computing
Hello, thank you for leaving your rating. I'm sorry you were unsatisfied with the work that one of my contractors performed in the middle of last year. I see that he spent 3 1/2 hours with you and charged $189. It would be helpful to know a few more details about why you were unhappy with the service he provided. I would also appreciate an opportunity to discuss how I might be of further service in amending our relationship together. I would be happy to personally look over your computer and address your complaints.

Sid J.
02/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Response from Partners in Computing
Hello, thank you so much for your review. I'm glad that my technician was able to assist you with your computer needs. Please let me know if there is anything else that we can help you with.

jason R.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They came and assessed the condition of computer and what would be required to repair it. Recommended replacement of desktop in lieu of repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bernie B.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed laptop issue. I was very pleased to get a prompt response, as I had a business trip the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Shannon, Licensed R.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: "We have used the services of 'Partners in computing' numerous times both in our home and in our office. We have been extremely pleased with their promptness, knowledge, willingness to help, and overall professionalism. We have referred their services to many of our friends and will continue to do so. We trust them completely and enjoy our interaction with them."
Rating CategoryRating out of 5
Yes, I recommend this pro

Fumiyo T.
09/2013
5.0
computer repair
  + -1 more
The provider was available quickly, courteous and professional, and knowledgeable/capable to solve my problem.
Description of Work: When my laptop got infected with a virus and all normal functions became extremely slow, the provider cleaned the virus, tested the cleaned laptop, and implemented some new tools to prevent future crash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

laurie H.
09/2013
5.0
computer repair
  + -1 more
He was prompt and professional and it went without a hitch.
Description of Work: Aaron met me at Best Buy and helped me select a new computer to buy, installed it for me, transferred all my data and installed my programs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Barbara W.
09/2013
5.0
computer repair
  + -1 more
I called Aaron on a Friday afternoon and he was at my house Saturday morning. He was efficient and effective, which I greatly appreciated, all at a fair price. He got everything working again as it should and I haven't had any problems since. He periodically sends out e-mails informing his clients of changes in his schedule, which I also appreciate. I'll definitely use him again.
Description of Work: My computer wasn't working well and I had no idea why. Things I had always done weren't working as they should. Aaron came out, worked his magic, and got everything working smoothly. I'm not computer savvy enough to even tell you exactly what he did--although he did explain it to me. I'm just happy he fixed it quickly at a reasonable rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

mary S.
09/2013
5.0
computer repair
  + -1 more
We are thrilled with Aaron.He is very personable and pleasant. He gets right back with me when I call. He is available to schedule me in quickly and will spend time on the phone trying to resolve the issue in the most time efficent and economical manner. We have recommended him to others who have also used his service with the same satisfied results.
Description of Work: Aaron at Partners in Computing has worked on our desk top and my lap top computers. He has both come to the house and has also worked on them remotely. He is great at trouble shooting and has also done research for me in the purchase of an additional computer for my husband's office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sonya G.
09/2013
5.0
computer repair
  + -1 more
Aaron was very professional and efficient! I thought he did a great job and I will be calling him again!
Description of Work: I bought a new computer Aaron came in and set it all up for me, just the way I wanted it. He set up my outlook so I now get all my e-mail on my computer and my phone and I Pad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dean S.
06/2013
5.0
computer repair
  + -1 more
I brought the computer to his place and he fixed it.
Description of Work: repaired frozen computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Thomas M.
04/2013
5.0
computer repair
  + -1 more
As I stated above everything was perfect right from the start. Aaron is a very nice and knowledgeable person. He got right to work and he works very fast and certainly knows the computer field very well and I will certainly recommend his Company to anyone.
Description of Work: I looked at Angie's List to find a computer repair person and I found reports on Aaron Madzik of "Partners in Computing". All the reviews were very good and he was highly recommended. So I called him and Aaron answered promptly and I told him what my problems were and we set up an appointment for two days later and he arrived on time and went right to work on my computer, and I had a problem that I couldn't fix but he cleaned the startup, toolbars,my Adobe problems, apps, the desktop and installed a new reader so I could get my PDF sites to work. Before he finished he double checked everything to be sure everything was working properly. His rates were extremely reasonable and I got a 10% discount for being a member of Angie's List. I will certainly recommend him to anyone with a computer problem. Tom Meienberg Eugene,Or

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Kate B.
01/2013
5.0
computer repair
  + -1 more
WOW, is what I have to say. Contacted them by e-mail in the morning. Aaron called back within less than 2 hours. We made an appointment for that very afternoon. He arrived on time. My laptop would not update Windows. Had spent the entire afternoon before trying what I could figure out. He had it fixed within minutes. My desktop was slow. Aaron found that my previous HIGH paid tech had placed my CPU so that it would not get proper ventilation. He cleaned it up then checked out my data to make sure It would run great. When I asked STUPID computer questions, he gave this gal understandable answers.
Description of Work: Make my laptop accept updates. Check/ and clean desktop for performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Mary Ellen B.
01/2013
5.0
computer repair
  + -1 more
Aaron was great and I will call on him again if I need more help.
Description of Work: Aaron has helped me several times and I appreciate his promptness, courtesy, honesty and overall great to work with attitude.He is honest and doesn't stop until it is right. I needed help connecting my computer and printer to my Verizon MyFi. Another day my computer was running slow and he was able to clean it up and improve my speed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from Partners in Computing
I'm glad we were able to get your various wireless and computing needs met even in the midst of the winter holiday season. We are usually quite busy around Christmas, so I apologize if the phone response was longer than usual. Hopefully your MiFi connection continues to run smoothly. Let me know if you continue to have connectivity issues.

Pamela H.
01/2013
5.0
computer repair
  + -1 more
Everything went really well from start to finish. Aaron was prompt, professional, patient and skilled. He kept at it until he got to the root of the problem (it turned out to be corrupted Windows files) and then he fixed it. I highly recommend Partners in Computing.
Description of Work: I am not a tech-y person, so I really can't describe the services that Aaron performed. I know that he fixed the problems my computer was having (it couldn't connect to the Internet and it didn't recognize the printer, among a few other baffling issues).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from Partners in Computing
Thanks for your review. It was a pleasure working with you and your computer (and your spunky dogs). If you have any other questions (no matter how small) please feel free to contact me via phone or on our website.

Sheri L.
12/2012
5.0
computer repair
  + -1 more
My son's desktop needed to be diagnose for problems. We called & left a message as to our problem. Was called the next day by Arron, who scheduled a time to review our problem. He took the desktop tower to evaluate and fix any problems. He called to inform us what the problems were, and made suggestion to resolve our issues(hard drive). He replaced our damaged hard drive, made suggestions to keep computer running, and that we didn't need to get a new one!!! Arron was very professional, considerate, thorough, and efficient. We will be using him for our computer need in the future.
Description of Work: Desktop tower was diagnose for problems and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Partners in Computing
I'm happy I was able to help you get your son's computer back up and running. If you have any trouble with the video card replacement (or for suggestions on what kind to buy) please let me know.

Elaine S.
09/2012
5.0
computer repair
  + -1 more
Aaron called ahead to say he was running late; which I greatly appreciated. He was very knowledgable and got my computer running again. He also found RAM online and helped me order it. He showed me how to install it. He said if I needed help installing the RAM, I could call him and he would walk me through it. I was able to install the RAM on my own. Charge for Aaron's; time was 78.00. Additional cost was for the RAM.
Description of Work: My computer wasn't working. Aaron cleaned the startup and registry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Partners in Computing
I'm glad you were able to get the RAM installed correctly! I hope things feel faster and smoother now that your machine is cleaned up. Let me know if you run into any more issues.

Bruce E.
07/2012
5.0
computer repair
  + -1 more
We were pleased with their services. They were very studious. They were prompt. They worked so hard to sort out the problem. They were incredible.
Description of Work: We have been to Partners in Computing for laptop and computer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Partners in Computing
It was a pleasure to help you with your many different computers; it was fun to see the 2 older ones. Let me know if you have any questions or want to setup an appointment to work on the printer. Regards, Aaron Madzik

Helen I.
07/2012
5.0
computer repair
  + -1 more
We love them. They are reasonable. They seemed to care more about getting the job done than how much they were going to charge for it. They come to our house. Sometimes, the problem can even be solved over the phone and they can do it that way. They are very courteous, very professional, and very trustworthy. They are right there with all of our personal information. Darren is the one we work with usually. We have referred him to our niece and she was very happy with his work as well as the price.
Description of Work: We use Partners in Computing for computer services and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partners in Computing
Member, It has been a pleasure working with you and your husband over the last 4 years. Now that I know you're an Angie's List customer, I'll be sure to include your discount in the future. Happy Computing! Regards, Aaron Madzik

Rosalyn U.
04/2012
5.0
computer repair
  + -1 more
I've use Partners in Computing, (John O'Brien) 3 times in the past 18 months. John returns calls promptly, is pleasant and professional, and has been out to my rural home to fix the problem the same or next day. He gets it right the first time. The charge is by the hour ($50), and if he finishes more quickly, he will do other maintenance or fixes during the remaining time. For example, I was having a problem with a nasty virus that wouldn't let me open any program. He got rid of the virus, and with some time remaining, he suggested a better anti-virus program, downloaded it and made sure it was working properly. When he has to buy parts, he knows where to get the good deals and only charges what he paid with no mark-up, providing a receipt. Partners in Computing gives great service and excellent value, and I will continue to use them. Rosalyn Upson
Description of Work: Partners in Computing have gotten rid of nasty computer viruses twice and set up a back-up hard drive with a free software program that automatically backs up my files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy H.
02/2012
5.0
computer repair
  + -1 more
Aaron was prompt and did a good job. Now I won't need a new computer for awhile.
Description of Work: Aaron came out and cleaned up my computer so it now works faster. He also told me what was slowing my computer down, that I needed more RAM. When I had that installed it really works much better. I can now use the cheapest Comcast service and save $10 per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

Response from Partners in Computing
I'm so glad I was able to help speed up your computer. It's amazing what a little extra RAM and some cleanup can do to help older computers feel good as new. If you have any questions, no matter how small, don't hesitate to call and ask. Regards, Aaron Madzik

marie C.
08/2011
5.0
computer repair
  + -1 more
partners in computing is a very knowledgeable, reputable computer service. aaron just installed a new battery, ram & disk drive on my laptop (he researched best prices online & the price reflects parts & labor). he has debugged my desktop in the past, & a few weeks ago installed a new printer for my computers. i have found their service to be on time, very reasonably priced, & i have never felt ill at ease w/leaving my software or hardware in their capable hands. finding a good computer tech is as important as finding a good auto mechanic. i'm also pleased w/the fact that they can communicate to me what my computer problems are, or what they have to do, in a language i can understand. i appreciate being able to have someone out within a reasonable amount of time from my initial service call.
Description of Work: installed a new disk drive, ram, & a new battery on my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Partners in Computing
Member, Thank you for your comments. It's been a pleasure working with you and your computers over the last 2 years. As an Angie's list member, we are now able to offer you 10% off all future work! I look forward to being able to help you again (though, for your computer's sake I hope that's not too soon!) :-) Regards, Aaron Madzik Partners in Computing

Sandra B.
05/2011
5.0
computer repair
  + -1 more
John is very polite and easy to work with. Our other components were not new so it took some manipulating to make everything work well together again, including a second computer in the house that is connected to the same printer, etc. John and his partner, Aaron Madzik, were formerly with Rent-a-N*** which no longer is doing business. We were always very happy with the people referred to us by that company
Description of Work: John O'Brien came to our home and set and installed our new computer. It is a new operating system for us so he tutored me on how things are handled differently and kept his comments in language I could understand and was very patient with my lack of computer skills. He manually transferred files that I wanted to keep without a blanket transfer to the new computer from the old, as I did not want all the previous files on the new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1
    • 2(current)
    • 3

Contact information

PO Box 5284, Eugene, OR 97405

http://partnersincomputing.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

Partners in Computing is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Partners in Computing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Partners in Computing does not offer free project estimates.
Yes, Partners in Computing offers eco-friendly accreditations.
No, Partners in Computing does not offer a senior discount.
No, Partners in Computing does not offer emergency services.
No, Partners in Computing does not offer warranties.
Partners in Computing offers the following services: Eugene locals can help you buy/setup: Windows/Mac computer, cable/dsl, wireless router, printer, smartphone, etc. We can tune and clean your computer, remove viruses, help backup your data, or tutor and train you on the use of your computer or other software.

Contact information

PO Box 5284, Eugene, OR 97405

http://partnersincomputing.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM