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Partners in Computing

Computer Repair

About us

We are friendly local Eugene computer consultants who can work in your home, business, or remotely. We keep our overhead low so we can charge an affordable hourly rate of $70 per hour; Angie's List customers receive 10% off for the first month (see Coupon). We support Windows and Mac computers plus any other electronics/gadgets. We are often complimented on our patience and ability to communicate about computers in a way that's easy to understand. We can help you shop for a new computer, get it setup, transfer your data from the old computer, configure your modem and wireless router, and then setup a wireless printer. We have a wide range of skills and are excited about helping people with their electronics.

Business highlights

13 years of trusted experience

Services we offer

Eugene locals can help you buy/setup: Windows/Mac computer, cable/dsl, wireless router, printer, smartphone, etc. We can tune and clean your computer, remove viruses, help backup your data, or tutor and train you on the use of your computer or other software.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 56 reviews

Pat W.
08/2023
5.0
computer repair
  + -1 more
The technician was completely computer savvy and at the same time could put what he was doing step-by-step into terms I could understand (I'm 75 y/o and don't find computer matters to be intuitive at all). He kept checking with me as he went along to make sure he was getting done what I had asked for. He didn't try to up-sell me on any extra things. I was very satisfied with his work!
Description of Work: I had a brand new laptop I wanted completely set up to my specifications. I had files and photos I needed transferred from my old laptop to the new one. I had the technician look at my old laptop and see if it could be repaired, too. He gave me an estimate on that future job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan F.
07/2019
5.0
computer repair
  + -1 more
Excellent. They were able to take care of my computer the same day I called them. They worked quickly and efficiently and the problem with my computer was fixed.
Description of Work: They repaired my computer and they installed a solid-state drive.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara N.
05/2017
5.0
computer repair
  + -1 more
We were impressed with his knowledge and his speed.
Description of Work: We needed help with our Mac computer. Stefan arrived promptly and addressed all our problems. We have used him twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
11/2016
5.0
computer repair
  + -1 more
It went smoothly and professionally. Aaron even called me before the appointment to let me know he was on his way. As a busy professional, I appreciated that - gave me time to prepare. When he arrived, he made it clear he was skilled in his knowledge of both Mac and PC platforms and with his own equipment, was able to access the many devices on my network and configure it properly. I could tell he knows his stuff. It was not only his service that brought me to write this review but in realizing, the day after, how wonderfully everything just works now. All computers in the house are talking to one another and we can access content on those hard drives without fail. Even the troublesome WiFi printer is working. I am extremely thankful and appreciative for having it all work now. I would highly recommend Aaron and his company.
Description of Work: I have a home network with 2 routers, 1 repeater and several hard drives I needed to access through said network and trying to get that all in sync on my own was a nightmare. I found Partners in Computing on a web search and Aaron responded professionally and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partners in Computing
Hello, I'm glad to hear everything is running so smoothly. Keep me posted if you have guests and discover your Guest network needs any additional extending.

Jerri J.
04/2016
5.0
computer repair
  + -1 more
The technician that came out was knowledgeable, professional and spent a long time to ensure that our computers were completely serviced. The technician even took our hard drive back to the office to save us money. They will be coming back to build a computer for us.
Description of Work: Computer repair and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Janice F.
04/2016
5.0
computer repair
  + -1 more
Absolutely excellent service. I have used him for my IT service and needs for 10 years. I definitely recommend him and will continue to use his service.
Description of Work: He came out and cleaned three different computers. Got them up to speed and provided general maintenance to my devices. He also gave troubleshooting tips on things that he felt were problems for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

marie C.
03/2016
5.0
computer repair
  + -1 more
aaron arrived on time (as he always does) & got my brand new laptop up & running. this is more than i'm capable of attacking myself, as i have a lot of programs that need to be downloaded (browsers, programs, security ware, etc.). he also installed a drive so i could use my printer & added a drive to connect the laptop to my stand alone computer directly, so i can access all my files from my desktop on my new laptop. i've been running xp & vista, so i'm unfamiliar w/anything like windows 7, 8 or 10. my new laptop being windows 10, he was able to download a microsoft windows program that actually allows the laptop to "look" & respond more like the old xp/vista operating systems, rather than the new windows 10 "app" look, or "tablet" feel. he customized a lot of the programs & such for me so that everything pretty much mimics what i've been used to using for the past 10 years (overriding many of the defaults which do not pertain to what i want to do or need). his services are well worth his very reasonable charges, as they leave me w/a totally "customized" system that suits my everyday use, instead of what the manufacturer had in mind when they shipped it. i've used partners in computing for years & can't praise their integrity & expertise enough. they are very reasonably priced, highly knowledgeable & trustworthy.
Description of Work: got my new laptop up & running, customizing it totally to my needs, rather than the manufacturer's idea of what "my laptop" experience should be like

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

marie C.
01/2016
5.0
computer repair
  + -1 more
aaron always shows up on time & does a great job of assessing any damage to the software/hardware & files on my laptop & stand alone computers. i've been using his computer services for years & have never felt a need to look for another n***. he's extremely knowledgeable, conscientious & capable of & fixing my hardware & software problems & installing any new hardware, updates, software, etc. i may need. also, he has the capability of explaining computer problems in a way the average person can understand -- a huge plus. i'm just so grateful there's such an excellent, reasonably priced computer service in our area.
Description of Work: cleaned up files & assessed hardware/software on laptop & stand alone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Partners in Computing
Thank you so much for your continual reviews of our company. It has always been a pleasure working with you and I look forward to hearing how you're enjoying your new laptop.

Tonya C W.
11/2015
5.0
computer repair
  + -1 more
It went extremely well. Computer speed GREATLY0 improved. Aaron was professional, patient, prompt, and charged a fee that was less than anticipated. We highly recommend him.
Description of Work: Aaron cleaned out our hard drive, set up backup drive, repaired permissions, and deleted and switched several programs that would work more efficiently for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Munir K.
10/2015
5.0
computer repair
  + -1 more
Computer was malfunctioning. Provider contacted by phone. He called back, and repair was done remotely via internet and eamil.
Description of Work: Fixed computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Joni R.
07/2015
5.0
computer repair
  + -1 more
Aaron is great. He discovered a problem with the HDD (Hard Disk Drive) found a new 250GB SSD (Solid State Drive) online, and on sale! The SSD arrived, Aaron took it and my notebook to his office. Two days later my laptop is working properly -- and fast -- and more importantly, Microsoft Security Essentials is back with its protection. Thanks Aaron for a job well done!
Description of Work: My HP Notebook had been very slow to respond as well as just "acting crazy" for several months. Then Microsoft Security Essentials stopped working properly, leaving me without virus protection. First thing I thought of was "infected" with virus, worms, etc! Found Aaron on Angie's List, called and within two days he was in my home diagnosing "hard drive" problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.5

Eric E.
04/2015
5.0
computer repair
  + -1 more
I couldn't be more pleased with the technical expertise and professionalism of these two young men. The internet connectivity problem described above involved multiple cable types, connectors, modem/router combinations, and hardware/software switch settings. I honestly did not believe there would be an easy solution to this problem, let alone an easy way to identify the problem. I was surprised and most seriously impressed with the cool and calculated professionalism with which Aaron approached the problems, and I was absolutely elated when the problems were identified and resolved in a very short hour and a half visit. I am most pleased to give Aaron, Nick and Partners in Computing my very highest recommendation. In fact, I requested business cards from Nick so that I could share them with friends and family.
Description of Work: Aaron and Nick professionally and expeditiously troubleshot and fixed a complex internet connectivity problem involving multiple modem/routers using a single broadband source over a distance exceeding the broadcast range of a single wireless router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephanie K.
08/2014
5.0
computer repair
  + -1 more
Fantastic service. Arrived on time, so professional and helpful. I had a long list of things I wanted to have done and they were all completed. When he was all finished, my new computer "looked" like the old one. Favorites, Settings, Backup program, Software, etc. And he told me about a great after school program to donate my old computer. Highly recommend. Would definitely use again.
Description of Work: Set up my new computer, software, printer and scanner. Transferred over everything from my old computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Robert H.
06/2014
5.0
computer repair
  + -1 more
We have used Aaron Madzik of Partners in Computing a few times in the past and were pleased with his work. This time we asked him to set up our new computer. He was prompt in responding and very efficient in his work. We had to have a new e-mail program and he was able to suggest and install one which has been workable for us. He also set up a connection between our computer and his (we have control of the connection) which allows him, with our permission, to work on an issue remotely. We actually used that capability recently to help us get Skype set up correctly on our computer. That worked only temporarily, but Aaron offered to provide more time to work it out with no additional charge. However, I was able to get it figured out on my own prior to our appointment. With our old computer Aaron helped us with some technical issues and was always helpful. We would certainly use his services again and recommend him to others.
Description of Work: Set up our new computer for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marie C.
03/2014
5.0
computer repair
  + -1 more
aaron was able to book some time for this quickly & accomplished reinstallation of aol with the teamviewer software remotely. as always, i was very pleased w/his prompt response & expertise.
Description of Work: aaron had to reinstall my aol software. i had not been able to use my aol browser & thought it was just some setting that had gone haywire, but the software for the browser had become corrupt & the only solution was reinstallation of aol software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Alicia C.
03/2014
5.0
computer repair
  + -1 more
|I don't remember what we were charged. Also, I don't remember when this took place so am guessing at the date. | |I'm definitely going to use them again for my laptop when needed. | |Professional and friendly. On time; went right to work; fixed in one visit. | |I highly recommend!!!
Description of Work: Aaron set up a non-working old desktop computer to be used for playing card and word games. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partners in Computing
Thank you so much for your Review. I notice you rated our "Price" as 'B' but didn't recall how much you paid. Here are some details: work was completed on 10/9/13 and the total charged was $78.75. I look forward to working with you more in the future.

Susan I.
03/2014
5.0
computer repair
  + -1 more
He was on time, professional, and I was happy with the service.
Description of Work: He sold me his used power supply. He diagnosed the problem and replaced the power supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Robert T.
01/2014
5.0
computer repair
  + -1 more
Aaron Madzik came to the house right on time for our appointment. He went to work immediately trying to find out why our printer was not working. After a complete checkup he determined that the printer had a bad element in it and could not be fixed. He recommended we purchase a new one. He then asked us if our computer was running OK and we told him it was running pretty slow like there was too much in memory and took forever to download anything. He did a comprehensive evaluation of the computer programs and eliminated many we didn't need and he also discovered a virus that could cause problems. He normally had a piece of software with him that would have made the deletion of the virus simple, but not having this software he had to clean up the virus manually which took him much longer than anticipated. However, he did effectively clear out the virus to our satisfaction. When he made out our invoice he did not charge us for the extra time it took to clear the virus manually. He said it would have been much easier and faster if he had the correct software.
Description of Work: Checked out problem with printer and cleaned out unwanted programs and a virus we didn't know we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Tom M.
01/2014
5.0
computer repair
  + -1 more
Great service, fast, cost effective and well done.
Description of Work: removed Malware from my computer and updated my Norton and sped up computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

marie C.
11/2013
5.0
computer repair
  + -1 more
the price for this session included services on the 15th & also teamviewer services performed prior to the in-home repair service. aaron always arrives on time & performs all services in a professional manner. he has so much knowledge about lap tops & desktops, i wouldn't trust anyone else to work w/my machines. he explains things in a language "normal" people can understand. partners in computing is a very reasonably priced & reputable computer repair service.
Description of Work: installed new modem, installed more ram, cleaned up system, updated, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Irene H.
11/2013
5.0
computer repair
  + -1 more
Was only partially successful. Most of the unwanted windows were gone but not quite all. Installed Chrome which has resolved the problem.
Description of Work: Worked for over 2 hours trying to remove what was causing unwanted windows opening while using Firefox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

cicely C.
10/2013
5.0
computer repair
  + -1 more
Aaron was on time, professional, and very knowledgeable. We were so happy with his services we hired him to do similar work at my parents house. My parents absolutely loved him and are still talking about how great he is. We highly recommend Aaron and Partners in Computing.
Description of Work: Aaron cleaned up both of our home computers improving speed, efficiency, and security. He also and setup a new wireless printer for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bruce L.
10/2013
5.0
computer repair
  + -1 more
We moved from New York into our new Eugene home last January. One of our first orders of business was to set up an internet connection and computer service. Based on previous excellent Angie's list reviews , we called Partners in Computers. Aaron, owner of Partners in Computing, showed up exactly on-time and set up and explained our internet equipment in less than an hour. In a very short time he had our new router, two laptops, and two printers humming and mutually interfacing beautifully. Aaron was also very neat and precise in doing the job. We have had a number of internet and computer technicians in our home in New York before, but nobody was nearly as efficient and skilled in getting everything working. Aaron also was very clear in explaining how everything worked, including the various protocols of the system such as domain name, etc. In the nine months since Aaron set up our system, everything has continued to work perfectly without any problems whatsoever. This also has never been our experience before. We could not be more impressed and pleased with the service of Aaron and Partners in Computers. This company will be our only source for this service in the future.
Description of Work: Set up internet services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna M.
10/2013
5.0
computer repair
  + -1 more
He came here to our home the first time we called, and he then took the computer home with him to do more work on it. It was returned the next day. The second time we called, we took the computer to him, as he was busy with other clients. Again, a very quick fix. We totally trust his expertise and would use him again.
Description of Work: We have called Aaron twice now to trouble-shoot and fix our computer. Both times he was very professional and prompt, and charged us a minimal amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Caryl B.
09/2013
5.0
computer repair
  + -1 more
John has worked on our computers twice now. The first time he helped us pick out a new computer and set it up for us after ours crashed and we lost everything! Recently he helped us with problems we were having on our home and laptop computers. John is extremely helpful and capable to get the job done! He has a wonderful ability to communicate to the non-technical person so we can understand! We can't say enough positive things about Partners in Computing - I strongly urge you to call them if you need help, you will be glad you did!
Description of Work: Fixed home and laptop computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62.5
    • 1(current)
    • 2
    • 3

Contact information

PO Box 5284, Eugene, OR 97405

http://partnersincomputing.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

Partners in Computing is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

Partners in Computing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Partners in Computing does not offer free project estimates.
Yes, Partners in Computing offers eco-friendly accreditations.
No, Partners in Computing does not offer a senior discount.
No, Partners in Computing does not offer emergency services.
No, Partners in Computing does not offer warranties.
Partners in Computing offers the following services: Eugene locals can help you buy/setup: Windows/Mac computer, cable/dsl, wireless router, printer, smartphone, etc. We can tune and clean your computer, remove viruses, help backup your data, or tutor and train you on the use of your computer or other software.

Contact information

PO Box 5284, Eugene, OR 97405

http://partnersincomputing.net

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 7:00 PM