DOUG PALMER ELECTRIC LLC

Very well done

It went very well.

Very professionally done.

We got an appointment right away, which was nice. I did tell her on the phone that we had a high vaulted ceiling for the ceiling fan replacement. But she didn't relay that information, so he didn't come with a ladder long enough for that job. He did what he could that day, and came back the following Monday. This time we didn't have the proper adapter for the steep slope of our ceiling for the ceiling fans to fit. So another trip was necessary, but all was taken care of on the 3rd trip and we are very happy with all that was done.

It went well overall. Both fans work really well, and the new one is wonderfully quiet. He also cleaned up the debris effectively. To top it all off, he was friendly and personable and took the time to warn us when the noise might bother our baby.

Responsive to request for an estimate and performed the work on time and within the estimated cost. All installed items are working well.

Came within 15 minutes of calling for an appointment. Determined problem immediately. (Gas pilot light was out). Relit the pilot light and inspected condition of water heater. He gave critical and much needed advise on how to maintain the water heater and to protentially prevent a dangerous problem in the future. He was extremely professional, easy to work with and answered questions on maintaining gas water heater.

Bob came over and gave us an estimate for service, which was significantly lower than the price quoted by another company in the area. Based on the pricing and the fact I enjoyed interacting with Bob, we decided to go with DP Electric. When the fans came in, Charlie came over to start the install. Charlie was wonderful. He took care of making sure things were not damaged, cleaned up after the work was done so on and so forth. Unfortunately, the manufacturer sent the wrong fans in the right box (if that makes sense!) and two of the fans could not be replaced on the first visit. Once the correct fans came in, Bob got to come over and install them. Again, very much enjoyed him as a person and I can say that all the fans are working wonderfully. No more condensation on the walls reminding me I need to wash them!! We appreciated their work so much that my mother-in-law will is getting an estimate for work at her house too.

We've been very happy with their work. I will continue to call them first for any electrical works in the future.

We were pleased with DP's quick response and scheduling of appt to check on a blown-out thermostat on our electric radiant-heated floor system. The electrician was prompt and friendly, but did nothing more than say the electric grid was still functioning (we already knew this from using our own volt meter), and to advise us to find another thermostat online. We assumed any charges for this visit would be applied to a bill for actually doing the hook-up once we received our new thermostat. Instead, we were charged $75.00 for what we felt was no service at all!!While we realize that this is (generally) a standard practice - issuing a base charge for travel/appt no matter what,- we will opt to use Reynolds Electric from now on, as they at least split that base charge with the customer when no work is performed.

.They did good work for me. There was nothing I disliked. They wee very quick coming out and they did the job very quickly. They really were fine. They did an excellent job.

Really like these guys. They went out of their way to make sure everything was done. They found a few additional things that needed repair...but did their best to keep costs down. Strongly recommend. They're not the least expensive, but nobody who does a really good job ever is. Highly recommend!!

He was okay and punctual. The only negative thing is I supplied the outlet materials and he charged me for them. I told him about it and he adjusted the bill. He is easy to get a hold of and I will probably use him again.

Wonderful will call again for future needs

The work got done, plus conversation and laughs.

Install went well. There was a problem installing standard plugs (major header in the way) so put in power strips instead. Work went well in a reasonable amount of time. The only quibble I have is that the bill arrived with no detail on parts, just a number. I asked for a break out, but have not received as of this date.

The people there are very nice. I spoke to little Allen, and he was able to give me some very definite feedback as to what I might be looking at price was to get certain things done. He was very helpful. The only problem that I had was that there was one area in the living room where he misunderstood me. There was a Japanese paper lantern which was connected to the living room. He put a box in there but no cord was attached to anything. It was not finished. It was the living room light and it was not connected. I took help from somebody else to fix it. I also had to purchase something else. To begin with he should have told me about it.

When the heater stopped functioning, I was able to restart it by flicking the switch in the main circuit breaker. I explained this to Bob Ford who removed the heater, cleaned it, checked the main circuit breaker and reinstalled the heater. The heater stopped working within 2 days. Bob returned, diagnosed a problem in the breaker within the space heater, and the heater had to be replaced. He had to call several companies to find one that would fit the larger space under the sink. He charged me only for the first trouble shooting call, and on the second visit charged only for the heater. He came on time, was professional, cleaned up after himself, explained what he was doing, answered my questions. I would certainly hire him again.

Electrician was called to replace burnt plug and loose wall plugin. We discussed my need for a more efficient system than the electric ceiling heat, which was shut off in two rooms. Electrician described various heat sources, including the small wall heaters. I requested installation in three rooms and changing the thermostats to digital models. The following Monday, the electrician arrived promptly and installed all three heaters. They are working very satisfactorily, and I have seen a reduction in the amount of electricity used this last month. I failed to ask for a written estimate, so was somewhat shocked at the bill. However, I am very satisfied with the service provided by the electrician and dp Electric. When I contacted the company about the bill, they provided me with a detailed summary and agreed to let me split the bill into two payments. The electrician did an excellent job and cleaned all the installation areas. I am ver satisfied with the work and the service provided.

They were prompt getting out here and they stuck with their quote. They lowered the price for a part of the work because another company?s estimate was lower than theirs. The people who came were fine and helpful. The workers cleaned up and they did what they were supposed to do. They came back and corrected something which wasn?t done right. They also explained things to me.

Bob and his guys did exactly what they said they would do. This company is first class, they even cleaned up after themselves.

Alan was the electrician that came out. He was extraordinarily competent and efficient. He also was willing to do whatever it took to get the job done correctly. That included everything from drilling holes in the garage wall to mounting wiring on the roof, to digging a deep trench in the hardest clay soil imaginable. He was always willing to answer questions, explain options and accomodate whatever I wanted.

The work took 3 full days (they estimated 3-4). The electrician (Alan) was prompt, courteous, friendly, and did not leave a mess. He explained things well when we had to consult during the job. Bob Ford, the owner, was very helpful and responsive to our questions as we were deciding on the work we wanted done. The cost came in under estimate.

My husband found a hot 220 wire unconnected to any receptacle! We called Palmer Electric to come fix this problem, look for any others and perform some installation of lights and outlets. They fixed the hot wire we found, found an additional hot wire (!) and completed the new work within the allotted budget.

I found this company to be thorough with their work. The work was done orderly and it did not take a long time for them to finish either. I was pleased with the outcome we received.