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AAA QUALITY APPLIANCE CARE

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

AAA Quality Appliance Care Inc in Eugene, OR is a licensed home and commercial appliance repair service. Since 1979, we’ve stayed focused on the essentials – great customer service, quality parts, and a commitment to perfecting our repair service whenever and however we can. As a family owned and operated business, our reputation stands on the quality of our work. Other appliance repair businesses may promise expert service, but our extensive track record speaks for itself. Just ask your friends and neighbors; they’ll tell you. AAA Quality Appliance Care Inc fixes problematic appliances quickly, professionally and for a price that won’t break your budget. For appliance repairs you can rely on, call the name that folks in Eugene trust – AAA Quality Appliance Care Inc.

Services we offer

Appliances We Repair In-Home: Washers, Dryers, Refrigerators, Stoves, Dishwashers, Microwaves, Garbage disposals, and Hot water heaters. Brands: Kenmore, GE, Maytag, Amana, Roper, Jenn air, Kitchen aid, Hotpoint, Whirlpool, Frigidaire, Admiral, and more! Appliances We Repair In Restaurants: Chars, Grills, Ovens, Steamers, Fryers, Microwaves, Toasters, Slicers, Dishwashers, Warming Drawers, Warming Tables, Heat Lamps, and many more!

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 114 reviews

Gary A.
12/2018
5.0
appliance repair
  + -1 more
Fixed it within 30 minutes
Description of Work: Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William D.
10/2018
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Leaking intake water valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Colleen B.
10/2018
5.0
appliance repair
  + -1 more
It went well.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Bill P.
10/2017
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: Gas range would not light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy R.
03/2017
5.0
appliance repair
  + -1 more
All good, no problems
Description of Work: replacement of stove burner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Justine H.
03/2016
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara M.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Prompt, professional & effective. They came the day after I called, fixed my 10-year-old washer in 40 minutes & charged a very reasonable fee. I would definitely call them again for any appliance problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthea M.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Actually had them out twice, once to fix the drain pump of my washing machine, then a few months later to replace the touch pad on my dishwasher. The scheduler was friendly and the repairmen were very punctual (or called if delayed) and maintained an appreciated level of professionalism throughout. I gave a "B" for price just because one could always wish it were less expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

SALLY Z.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Larry N.
10/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Our freezer froze up and quit working. An expensive part that had to be ordered was replaced and now we seem to be having a similiar problem. Perhaps it was not the expensive part.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$250

SELEUCIA S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the water line from the main water area in the kitchen to the refrigerator. Found the problem quickly and went to work. Great worker, informative of what was needed and was able to fix it up and give us instructions for follow-up. Very good company. Have used them before and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Richard L.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a mullon on a refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Stephen G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired ignighter on gas stovetop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jacqueline A.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike P.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great work by AAA. Technician came out, troubleshot the issue I was having (dryer wasn't working), figured out the issue, ordered the part (main board died), and was back within 48 hours to resolve the problem. They did a fantastic job of getting to me quickly all the way through to problem resolution. I will ABSOLUTELY use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$430

Leonard R.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced bearing and band. Cleaned all areas, explained situation, very thorough, congenial, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Merlyn H.
04/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: Replaced rear bearing in dryer. Eliminated squeal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150.44

Shelley D.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The cost was 70% for the expensive motor control broad. Service, labor and travel cost were reasonable. Michael was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Alice C.
12/2011
5.0
appliance repair
  + -1 more
Fine; prompt and helpful, even made suggestions about best choices for replacement
Description of Work: Evaluated an older gas range and diagnosed the problem, which was in the computer control pad and therefore too expensive a part to replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Meg Blanchet, M.A., L.M.T., I.M.T.C, C.
12/2011
5.0
appliance repair
  + -1 more
My refrigerator wasn't working (through thanksgiving weekend- ugh.) They returned my call first thing Monday morning and had someone out early. He defrosted my fridge and said he'd be back with the part in a couple days; the wrong part was sent, but he brought it as soon as it came in. The fridge was not working the next day, (Saturday, a day they are closed) because my fridge had frozen up faster than usual. When I called on Saturday, he came out immediately to make sure it was working. On Monday morning I got a followup call. Although it wasn't an easy slam dunk, I appreciate their speed of response and availability, and commitment to getting the job done right.
Description of Work: a computer board needed to be replaced. In the meantime, the freezer needed to be defrosted, which he did, so that the cool air could get through from the freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Robert H.
11/2011
5.0
appliance repair
  + -1 more
It was the type of experience you always hope to have with service companies. Quick, efficient, expert repair at a reasonable cost.
Description of Work: AAA was able to come out the next day after our washer and dryer starting acting up. The technician fixed the dryer in short order, but had to take apart the washer to determine the problem (a pump cover was bent causing the drum to make noises when it turned). He ordered the necessary part and they called when it came in and installed it the next day. Everything works fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

TAMMY Y.
08/2011
5.0
appliance repair
  + -1 more
I was happy with the work. I would use them again.
Description of Work: A valve had to be replaced. There was an initial assessment visit and a return repair visit. The visits were 10 calendar days apart. The rep. showed up on time and was friendly and prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.25

Marilyn S W.
07/2010
5.0
appliance repair
  + -1 more
The estimate given by phone was reasonable and was honored when the work was complete. The tecnician was polite, informative, efficient and generally did an excellent job. He explained what the problem was, and made suggestions on how to avoid future similar situations.
Description of Work: Repair of a water pump on a washer - the technician examined the appliance, explained the problem, installed a new part, tested it, and cleaned up afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Pete B.
05/2010
5.0
appliance repair
  + -1 more
The repair worked well and the 5 or 6 appliances I have purchased from them over the years (I have rentals) have all worked well and have been good deals.
Description of Work: Make a fridge frost free that was leaking water. They installed extra lines and rerouted another. They have also delivered appliances more recently and disassembled/reassembled as needed with no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

laurie H.
10/2008
5.0
appliance repair
  + -1 more
The repair person arrived on time, worked efficiently, was kind to the cat who was in and out of his way, and got the job done.
Description of Work: The the top freezer on my fridge was covered in ice that would melt periodically and then refreeze. The problem was a clogged defrost drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

unknown, Eugene, OR 97402

www.aaaqualityappliancecare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Dryer Vent Cleaning,
Gas Grills

FAQ

AAA QUALITY APPLIANCE CARE is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

AAA QUALITY APPLIANCE CARE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, AAA QUALITY APPLIANCE CARE does not offer free project estimates.
No, AAA QUALITY APPLIANCE CARE does not offer eco-friendly accreditations.
No, AAA QUALITY APPLIANCE CARE does not offer a senior discount.
No, AAA QUALITY APPLIANCE CARE does not offer emergency services.
Yes, AAA QUALITY APPLIANCE CARE offers warranties.
AAA QUALITY APPLIANCE CARE offers the following services: Appliances We Repair In-Home: Washers, Dryers, Refrigerators, Stoves, Dishwashers, Microwaves, Garbage disposals, and Hot water heaters. Brands: Kenmore, GE, Maytag, Amana, Roper, Jenn air, Kitchen aid, Hotpoint, Whirlpool, Frigidaire, Admiral, and more! Appliances We Repair In Restaurants: Chars, Grills, Ovens, Steamers, Fryers, Microwaves, Toasters, Slicers, Dishwashers, Warming Drawers, Warming Tables, Heat Lamps, and many more!

Contact information

unknown, Eugene, OR 97402

www.aaaqualityappliancecare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed