AAA QUALITY APPLIANCE CARE

Excellent. Diagnosis and part replaced in 15 minutes.

It went well. He showed up when promised and was able to clear the drain. Front loading washer, heavy to maneuver to get to the drain pump filter. Wish the drain pump filter on our whirlpool washer was more accessible. Cost is in line with other repair businesses.

AAA accommodated my rather hectic schedule, showed up on time and accurately diagnosed the problem. A major pump assembly had to be ordered, I agreed to the price, and the part was installed. All OK

Ted arrived on schedule and quickly diagnosed and replaced a faulty drain pump. It was fixed and reassembled within 1/2 hour.

Everything went well with AAA. My refrigerator issue wasn't urgent - I got an appointment about 4 days out, but then got a call back with an opening only 1 day out. The repairman arrived 15 min early - it would have been nice to get a call with a heads up, but I'll take early over late any day. It's rather anxiety-producing when there's a flat fee and then a fee for every 15 minutes, but he was able to diagnose the issue quickly as a defective damper. The quote to return, bring the replacement damper and replace it was $202. It looked straightforward to do, so I asked if I could do it myself. He was very helpful on this. From diagnosis to how to replace to chatting about our dogs (at my instigation), he was out the door in 15 minutes. The replacement damper came in the mail today from an online retailer, and I popped it right in. $63 on top of the $84 for the AAA visit, and I'm all set. I would definitely call AAA again - I trust them to do things right, at a price that is fair (and at which they can make a living).

Michael, who we requested, was great, thorough and timely.

Everything with this company was 1st class from the receptionist phone call to the finished repair.

It went very well. AAA Quality Appliance did a very good job and we're grateful to Angie's List for suggesting them.

Micheal called an hour before our appt. and let us know he's be on time. When he arrived he introduced himself an went right to work. He explained what he was doing showed us the defective element. He cleaned up any mess made sure the stove worked perfectly. When we were going to pay he realized we hadn't used our 20% off coupon for first time clients subtracted the amount and were thrilled. Micheal was a pleasure to have in our home and I would recommend Micheal and AAA appliance repair to everyone .We had a great experience and customer service is hard to find anymore but this company is doing it right .

On time, professional and explained well in non technical language.

This firm gets A's on professionalism, punctuality, and responsiveness, because the repairman met all those requirements admirably. BUT . . . after taking the dishwasher apart and putting it back together, and after a successful test of running it empty, the terrible noise was back during my next full load run. In all fairness, he hadn't been absolutely sure that his diagnosis was going to work, and I took a bit of a gamble letting him go ahead with the disassembly and reassembly. But alas. . .

Very well. The tech diagnosed the problem with the washer quickly and made a repair on the spot. With the oven he replaced the igniter, which he had in stock on thne truck.

Once they got there, everything went great. Serviceman was great. Office responsiveness, not so much.

AAA was able to come out the same day. took washer apart to find a broken piece in tub mounting. piece no longer available, but mike offered to spend time trying to find a salvage piece for it. i opted to get a new washer instead.

They did a good job and I would use them again.

My frontloading washing machine was not draining. Called Tuesday afternoon late and they made appointment for Thursday. The technician arrived on time, was completely professional and had it fixed in no time. A clogged drain filter, and not the pump, yeah! Was in and out in no time, leaving the area spotless. I thought that the price charged was appropriate and not overly high. I'll use them again for any future problems that I have with any of my appliances.

fine. only thing was, service tech started quoting bible verses

Original plan was somewhat more expensive than what actually needed to be fixed. We were very happy that the tech only fixed what needed to be done. He was punctual, cheerful, and very competent. We would do business with this company again.

Parts had to be ordered. Scheduled subsequent service calls immediately, based on when the parts would arrive.

They have been fine. We have used them a couple of times. They come when they say they are going to, but it is a pretty wide window. I would use them again.

Everything went fine. Serviceman Jacob was very personable and knowledgeable. I enjoyed his explaining to me some basic things about how refrigerators work.

the repairman diagnosed the problem. then he ordered the part. it took three days to get the part. four days later, the day after the part arrived at the shop, the repairman brought the part and fixed the washer in 15 minutes.

They arrived promptly and immediately diagnosed the problem (a clogged air intake filter that prevented the freezer from defrosting properly). He repaired the air intake system, melted/defrosted the sheet of ice in the freezer, and got us back online.

The washer was a quick fix and technician shared how to prevent from recurring. Dryer needed more work but technician offered an accurate assessment of the repairs needed. All is working well now.

Excellent service. Micheal came right on time, discover the problem and had a another service dropped immediately and quickly repaired the unit and explain what was repaired. The price was reasonable but was not offered the 10% discount that I discover later at to your web site. Will using AAA for future appliance repairs.