Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Elite Carpet Care

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Elite Carpet Care is a professional, full-service carpet, upholstery and tile/grout cleaning company. Elite Carpet Care has been delivering a professional cleaning experience in the Eugene/Springfield area since 1995. Most recommended by area carpet retailers. Angie's List Super Service Award winner 20110, 2012, 2013, 2014 At Elite Carpet Care, we take pride in our reputation, experience, education, systems, and guarantee. We are an IICRC/Clean Trust (the world’s most recognized body of certification for carpet and upholstery cleaners) certified firm, our owner and staff hold multiple certifications. You can depend on Elite Carpet care for carpet cleaning, upholstery cleaning, urine damage treatment, area rug cleaning, fiber and fabric protection and tile and grout cleaning and sealing.

Business highlights

30 years of trusted experience

Services we offer

Carpet Cleaning, Upholstery Cleaning, Fabric & Fiber Protection and Tile & Grout Cleaning and Sealing

Services we don't offer

FLOORING SALES.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 93 reviews

Pamela K.
07/2019
5.0
carpet cleaners
  + -1 more
they weren't available
Description of Work: I needed my carpet cleaned
Rating CategoryRating out of 5

Thomas B.
05/2019
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Carpet cleaning of 4 bedroom house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Giulietta S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 2 rooms, stairs and 2 area rugs: cleaning and protectant. They were terrific.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Carpet Care
[Member Name Removed], Thank for taking the time to give us a review. We pride ourselves on taking care of our customers.

john H.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Elite Carpet Care
Thank you again. We greatly appreciate your business and for reviewing our company. We look forward to being of service to you again.

KIRK K.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: On time. Friendly. Excellent job of cleaning spots from food spills, and areas of wear.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Elite Carpet Care
Mr. [Member Name Removed], thank again for allowing us to be of service to you. We look forward to hearing from you again.

Lloyd D. D.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: friendly. punctual and very professional. Definately use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Elite Carpet Care
Mr. [Member Name Removed], thank you again for using our services. We look forward to being of service to you in the future.

Cris J.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Excellent!
Description of Work: Efficiently & thoroughly cleaned all carpets as asked in a very timely manner. Jake has excellent communication skills & we will definitely return to Elite any time service is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANICE P.
10/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Shampoo carpet |Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Carpet Care
Ms. [Member Name Removed], thank you reviewing our company it means a lot to us.

martha S.
08/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: I have used - and recommended - Elite Carpet Care for years always with exceptional results in customer service and carpet cleaning! (Recently I used their ozone air cleaning service which worked with great success!)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Response from Elite Carpet Care
Thank you [Member Name Removed]. It has been a pleasure working with you all of these years.

KATHERYN C.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have used Elite before - they are very professional and nice to work with. The carpets looked great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Elite Carpet Care
We greatly appreciate your business and confidence in our company.

Sandra B.
08/2012
5.0
carpet cleaners
  + -1 more
see above description they did an exceptional job as written in detail above
Description of Work: exceptional job! I found a flea infestation a day before my move -in date and they came the next day and used high heat and move the wand slowly to kill eggs and adults alike. They found a pet stain (that I didn't know about) and treated that too. I would use them again for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia H.
08/2012
5.0
carpet cleaners
  + -1 more
A good experience. clearly expert staff were punctual, polite and performed the service I asked.
Description of Work: Elite cleaned the carpets in my bedrooms and the area rugs in my living area. They were great about moving the area rugs to the garage to clean them in order to protect my wood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary C.
07/2012
5.0
carpet cleaners
  + -1 more
They came on time and were very fast. Several heavily soiled areas were cleaned beautiful. Very happy with the service. Will definitely use again.
Description of Work: I needed to get the traffic areas cleaned in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

beth H.
06/2012
5.0
carpet cleaners
  + -1 more
It has been a while since I have had the carpets cleaned and they did a fantastic job. We had a dog that we had to put to sleep but before that she was having a problem with incontinence. The cleaning got rid of all the stains and smells from the dog.
Description of Work: They cleaned all the carpets thoughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael S.
05/2012
5.0
carpet cleaners
  + -1 more
For what the tech was given, it went well. There appear to be pet stains in our carpet that the tech offered to clean, or we could treat them ourselves with a natural enzyme cleaner to break down the stain in several days. We opted to use the natural enzyme cleaner ourselves - though we might choose differently next time.
Description of Work: I am guessing that approximately 1000 ft^2of carpet was cleaned in our new house before we moved in, including a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Dann L.
02/2012
5.0
carpet cleaners
  + -1 more
Elite Carpet Care did a very thorough job, and I highly recommend their services.
Description of Work: This company cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lyn C.
11/2011
5.0
carpet cleaners
  + -1 more
Elite did a fine job for us. The person who did the work was polite, efficient, and personable. Answered all questions in advance and gave an estimate that proved accurate, no hidden charges. Our old rug looked great and dried quickly, as promised. Owner called to check on our satisfaction next day, which was very nice. A couple days later, I realized I'd forgotten to use a $25 discount coupon that had come in the mail several weeks before the cleaning. Figured I was out of luck there, but called anyhow. I received a check for $25 within the week, no questions asked. That impressed me. I will use Elite again.
Description of Work: Steam cleaned carpet in living room, dining room, and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph W.
11/2011
5.0
carpet cleaners
  + -1 more
They showed up when they said they would. My landlord loved their work and asked for their Name and Phone Number. Call Tony and get an estimate. They do excellent work.
Description of Work: Moving out of my 2BR Duplex, Elite cleaned the carpeting in my entire unit including both bedrooms, stairway, and living room. They showed up when they said they would. My landlord loved their work and asked for their Name and Phone Number.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Elizabeth D.
10/2011
5.0
carpet cleaners
  + -1 more
They were prompt and professional. They were able to undo the mess of another carpet cleaning service. They were very personable. I also like that they gave me a discount on the original price. I would use then again in the future.
Description of Work: They cleaned all of the carpets in the main portion of my house after another company did not complete the job correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

John C.
11/2010
5.0
carpet cleaners
  + -1 more
The contractor was prompt, courteous, diligent and finished quickly. The rugs looked much cleaner than with past professionals and several marks that had been there for a long time were removed. We were very pleased with all aspects of the service and thought the cost was quite reasonable.
Description of Work: Contacted Elite, made an appointment and contractor came out, provided estimate and performed service. Reugs were cleaned in living, dining. and one bedroom In addition he also cleaned stairs and landing, a small hallway and an entry room rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CATHERINE J.
10/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
They were professional. Everything looked fine. I had no complaints, but I've found cheaper and better since.
Description of Work: They provided a hallway carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

beth H.
08/2010
5.0
carpet cleaners
  + -1 more
They were marvelous. I had another company clean my carpets before, but I was not happy with them. The guy was really nice and efficient. He was fast and got things done like he should have.
Description of Work: I used the Elite Carpet Care a few weeks ago to clean the carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

mary A.
08/2008
5.0
carpet cleaners
  + -1 more
Their services were excellent. They arrived exactly when they said they would. He was very efficent. He was very polite. He was able to answer any questions that I had and got the job done.
Description of Work: they came to clean my carpet around my home for about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AMBER M.
06/2007
5.0
flooring contractor
  + -1 more
The guys that came out did a really good job. They got the job done fast and it only took them a few hours to get the job done. When they were all done, they cleaned up all the stray fibers and made sure there were no loose ends.
Description of Work: They removed and replaced half of the carpet and half the laminate flooring in my 2000 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

JOHN D.
03/2007
5.0
carpet cleaners
  + -1 more
Job 1: We had new carpet installed in a rental unit and one year later when the tenant moved out the carpet was in a disgusting state. Stains were everywhere. They had paid another company to come out and clean, but the carpet was still disgusting. I called that same company to come out again, but the carpet was still stained and smelly. I then called Elite Carpet Care (then called another name) and in one shot they got my carpet looking and smelling great! It looked almost new again! Job 2: These folks always do a terrific job which is why I have used them for 5 years! When a tenant moved out of my duplex, they paid another carpet cleaning company to clean the carpets. After they left, I had to call that company again because the carpets didn't come clean. After the second cleaning, the carpets still weren't clean so I called Elite. After Elite cleaned the carpets, they were beautiful, the stains were all gone, and the pet smell also disappeared!
Description of Work: Job 1: These folks did a superior job in cleaning our carpet and they told me up front that if they need to come out a second time, they will for no charge. I paid $160 for cleaning of two bedrooms, a living room and a stair case (20 steps). I highly recommend this company.($160.) Job 2: Cleaned rental carpet.($150.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$310

Contact information

PO BOX 8217, Coburg, OR 97408

http://www.elitecarpetservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Elite Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Elite Carpet Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Elite Carpet Care offers free project estimates.
Yes, Elite Carpet Care offers eco-friendly accreditations.
Yes, Elite Carpet Care offers a 10% senior discount.
No, Elite Carpet Care does not offer emergency services.
Yes, Elite Carpet Care offers warranties.
Elite Carpet Care offers the following services: Carpet Cleaning, Upholstery Cleaning, Fabric & Fiber Protection and Tile & Grout Cleaning and Sealing
FLOORING SALES.

Contact information

PO BOX 8217, Coburg, OR 97408

http://www.elitecarpetservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed