A-Temp Heating & Cooling Inc

they never responded

seamless, without a hitch

I got a couple of competing bids.

Just fine.

Phoned A-temp heating on a Sat. They were out on Monday. Had a new furnace on Wed. Thank goodness it was not cold. They did offer to bring out heaters--we declined-we were fine. They were prompt and wonderful to deal with.

Again, this different technician from same company was very pleasant to have working in our home and worked efficiently and cleaned up after done. He kept us apprised as he went alone and suggested we might need to replace the blower wheel in the future if it doesn't remain quiet, because of worn place on the wheel. We were able to use the coupon found at Angie's List, but were told there is not a senior discount that you do have listed on your list. So you might remove that from your general information about A-Temp Heating and Cooling, Inc.

USED THE COUPON FROM ANGIE'S LIST OR THE PRICE WOULD HAVE BEEN $99. RANDY THE TECH WAS ON TIME, DID A VERY THOROUGH CLEANING, THE LAST FEW YEARS THE TECH'S DID NOT CLEAN AND INSPECT EVERYTHING AS THOROUGHLY AS RANDY DID. I ALWAYS OBSERVE THE PROCESS. THE TECHNICIAN WAS VERY CLEAN and PROFESSIONAL.

HAVE EMAILED AND PHONED THIS COMPANY BUT EVEN THOUGH THEY PROMISED TO GET BACK TO US WITH A COST ESTIMATE WE NEVER HEARD FROM THEM AGAIN.

THEIR PRICE WAS COMPETITIVE, THEY ARRIVED ON TIME, WHEN THEY SAID THEY WOULD. THEY HANDLED THE WORK EFFICIENTLY. THEY WERE NOT DISRUPTIVE TO OUR HOME OR SCHEDULE. NO PROBLEMS!

ALTHOUGH THE SALES REP. HAD BEEN VERY PROFESSIONAL DURING THE SALES PROCESS, AND THE INSTALLATION PEOPLE WERE PROFESSIONAL, NEAT, AND SEEMED QUITE KNOWLEDGEABLE, THEY WERE NOT ABLE TO COMPLETE THE WORK IN THE TIME FRAME THEY HAD ORIGINALLY SET. ANOTHER MAN CAME OUT A DAY OR TWO LATER TO FINISH THE WORK, AND POINTED OUT TO US A NUMBER OF MISTAKES THAT HAD BEEN MADE. WE CONTACTED THE SALES REP, HE PROMISED US THAT THINGS WOULD BE FIXED, AND THAT THEY WOULD INSTALL A COMPLIMENTARY $350 HEPA FILTER TO COMPENSATE. NOT ALL PROBLEMS WERE ADDRESSED, THEY INSTALLED A COMPLIMENTARY $30 HEPA FILTER INSTEAD OF THE PROMISED $350 HEPA FILTER, AND NEVER SENT OUT AN INSPECTOR FOR THE FINAL INSPECTION, AS SPECIFIED IN THE CONTRACT. IT IS NOW OCTOBER 2005, WE STILL HAVE NOT HAD THE FINAL INSPECTION FOR THE JOB, AND WEVE NOT HEARD FROM THESE PEOPLE SINCE JUNE 2005. I WOULD NOT RECOMMEND THIS ORGANIZATION.

A-TEMP IS A HIGH QUALITY, ON TIME COMPANY. THEY HAVE COURTEOUS SERVICE PERSONNEL AND DO A TOP NOTCH JOB AND FOLLOW UP! THEY ASK FOR FEEDBACK AND MAKE SURE AND FOLLOW UP ON WORK DONE. IT WAS A GREAT EXPERIENCE.

RANDY, THE TECHNICIAN WAS COURTEOUS, PROFESSIONAL, ANSWERED ALL MY QUESTIONS WITHOUT BEING IMPATIENT. HE GAVE ME ALL THE TIME I NEEDED. HE EVEN WENT TO THE EFFORT OF SHOWING ME THINGS TO WATCH FOR ON THE FURNACE THAT MIGHT POINT TO FURTHER CONCERNS. THIS WAS OUR 2ND FURNACE CHECK ON THIS FURNACE, INSTALLED BY A-TEMP. THE FIRST SERVICE WAS FREE, THIS SERVICE WAS DISCOUNTED BY $20 AS THEY SENT ME A COUPON AS A PRIOR CUSTOMER.

CHRIS DID A VERY GOOD JOB AND KNEW WHAT HE WAS DOING.

HAVE USED AT OTHER LOCATIONS; VERY THOROUGH.

IT WAS VERY GOOD. THEIR CUSTOMER SERVICE WAS VERY GOOD. THEY WERE VERY, VERY ATTENTIVE AND THEY ALWAYS WANTED TO KNOW HOW THEY WERE DOING. THEY SEEMED VERY THOROUGH AND THEY SEEMED TO KNOW WHAT THEY WERE DOING.

I LIKE THEM. IVE BEEN USING THEM FOR FIVE YEARS. THEY ARE PROMPT AND EFFICIENT. THEY DONT OVER CHARGE YOU. THEY ARE CONSCIENCE OF THEIR CLIENTS AND THEY DO WHAT THEY SAY THEY ARE GOING TO DO.

AFTER THEY REPAIRED THE MOTOR, THEY TOLD US THERE WERE SOME CRACKS IN SOMETHING, AND WE HAD TO REPLACE THE WHOLE FURNACE. AT THE SAME TIME WE HAD THE DUCTS CLEANED, AND THE GUY THAT DID THAT WAS HESITANT TO DO A COMPLETE JOB.

THE SERVICE WAS WAY MORE EXPENSE, THAN IT SHOULD HAVE BEEN, FOR THE SERVICE THAT I RECEIVED. IT WAS OVER PRICED. THE MAN WAS PLEASANT. HE WAS ALSO VERY PROFESSIONAL.

THEY ARE VERY POLITE. THEY SEEM TO KNOW WHAT THEY'RE DOING AND MY FURNACE WORKS WELL. THEY COME WHEN THEY TELL ME THEY ARE COMING. THEY TAKE THE TIME TO EXPLAIN THINGS TO ME AND TAKE THE TIME TO ANSWER MY QUESTIONS.

I'VE USED THEM BEFORE, SO I DECIDED TO GO BACK FOR SOME REASON. IT WAS PROBABLY BECAUSE THEY DO WHAT THEY DO SO WELL. THEY KNEW WHAT THEY WERE DOING WITH THE HEATER.

THEY WERE PUNCTUAL AND PERFORMED THE SERVICE IN A VERY PROFESSIONAL MANNER. WE HAVE USED A-TEMP SEVERAL TIMES AND HAVE ALWAYS BEEN PLEASED WITH THE SERVICE. COURTEOUS AND FRIENDLY SERVICE BY PEOPLE WHO KNOW THEIR JOBS.

I WAS PLEASED WITH MY OVERALL EXPERIENCE WITH A-TEMP. THE SALESMAN WHO CAME TO OUR HOUSE WAS KNOWLEDGEABLE, FRIENDLY AND SENSITIVE. THE INSTALLERS WERE COURTEOUS, RESPECTFUL OF OUR HOUSE AND CLEANED UP AFTER THEMSELVES.

I WAS MORE THAN IMPRESSED. UNFORTUNATELY, SINCE I HAD FEW OPTIONS AND A REALLY COLD HOME, IT WOULD HAVE BEEN EASY FOR A FIRM SUCH AS THIS TO CHARGE WHATEVER THEY THOUGHT THEY COULD ASK. I DIDN'T FEEL GOUGED ON PRICE, THEY GAVE ME OPTIONS FOR THE SOLUTION AND EVEN OFFERED SOME TIPS ON WHAT I COULD DO MYSELF. I AM NOW MORE ABLE TO FIX SMALL PROBLEMS MYSELF, BUT I'M ALSO MORE THAN WILLING TO CALL THEM AGAIN.

THEY WERE GOOD, AND I WOULD RECOMMEND THEM AGAIN. THEY KNEW WHAT THEY WERE DOING AND WERE ABLE TO DO IT. THEIR ESTIMATE PRICE WAS REASONABLE AND WE WOULD BE HAPPY TO HAVE THEM BACK AGAIN.

A-TEMP IS A GREAT COMPANY TO HAVE WORK FOR YOU. THEY ARE ON TIME, PROVIDE EXCELLENT CUSTOMER SERVICE AND ARE COMPETITIVELY PRICED. THEIR WORK IS DONE RIGHT THE FIRST TIME.