A-Temp Heating & Cooling Inc

The tech was on-time, congenial and courteous. He removed the cover from my Rheem 80 gas furnace and went right to work inspecting and cleaning the accessible parts of the furnace. I didn't stand and watch his every move. A bit later, he called me back down to let me know that he saw what he believed to be two cracks in the heat exchanger which he claimed could allow carbon monoxide gas (CO) into the house through the heating ducts. He tried to show me the cracks but I couldn't see them clearly and even he admitted that they were not that obvious. Anyway, he whipped out some what i call "scare literature" to support the need for replacing the entire furnace to avoid being poisoned by CO. He urged me to call their office to have a salesman come out to discuss my replacement options, as they do sell furnaces. He wrote up his findings and placed a red tag on the furnace that mentioned the two supposed cracks. His write-up also suggested keeping windows open a crack to dissipate any CO that might build up. As a 50 year consumer turned informed skeptic, I called Northwest Natural Gas, because they will do free annual inspections; something I had forgotten and otherwise I would not have spent the money with A-Temp or any other merchant. NNG had one of their techs out the following week. He spent some time viewing the heat exchanger and performed several tests. He used a very sensitive gas detector at several locations near heating ducts and found absolutely no sign of carbon monoxide anywhere. He also could not see, with any certainty, splits or cracks in the exchanger. A "flare" test didn't give any evidence of the passage of air through it's wall. My take-away from all of this is that these $79 inspections are as much a sale tool as anything else. Using overblown scare tactics to persuade trusting homeowners to replace good furnaces with years of life still in them is a questionable business practice, at best. I did get my furnace cleaned and inspected, and at least got a heads-up on a potential issue which turned out to be not much of an issue after all. When in doubt, get a free unbiased second opinion from Northwest Natural (for gas appliances). I am not employed by NNG or any other company.

Poor customer service. Poor communication. I will never use Atemp or buy a product from them.

I love this company! Before installing the new furnace they serviced our 15 yr old furnace for several years and I was alway impressed with the service tech's professionism and the time he took to talk to me about what he had done and why and the services he company offered. I joined They were my first choice when it was time for a new furnace. From the estimator to the installers, I received exceptional service. The estimator told me in detail what the condition of my old furnace was, and what I could expect from the York furnace they were suggesting I have installed. I did my online research into the York and found it was one of the higher rated furnaces as stated by Ben. When installation day came, they were there when they said they would be and they worked like a finely turned team. We had our airducts cleaned and sanitized, then the old furnace was removed and the new installed. It was finished in one day as promised and my garage had no visible trace they had even been there. We love the furnace, the new hepa filter system and Ben was right, our gas bill went down considerably. A-Temp will be installing our central AC this spring!

I had received a post card advertising a special for the tune-up. I checked out the A-Temp on Angie's List and because they rated very high, I decided to schedule an appointment. Nikki set up a service call and Mike arrived this morning. He got to work right away, cleaning and servicing the Furnace and A/C systems. He explained what he had done and answered some questions I had. I felt Mike was very professional and knowledgeable. He wore booties when coming in from the outside, which I very much appreciated. I will use them again on an annual bases and I plan on scheduling an appointment for duct cleaning.

showed up 11/2 hour late with no call. I was told they would clean and do maintenace on the furnace for 99 dollars also I needed them to check to see why the fan would not shut off. He checked the fan and that day it was turning off. He said he had no word of doing a cleaning but just checking the fan. He said he would have to come back to do the cleaning and it would be over 200.00 dollars. The furnace needed a filter but they were out. maybe I misunderstood but what I really needed was a cleaning and checkup.

We called A-Temp to receive a quote, and they showed up at the scheduled time. They were the third company we had in our house for a quote, and by the time we made a decision we had five different quotes. A-Temp took the longest during the initial meeting, the quote took almost two hours, an hour longer than anyone else. Fifty percent of the initial meeting was me sitting through a slide presentation about how they didn't have any workers with "tattoos" and that everyone had background checks. The sales guy was extremely gimmicky selling me on the company rather than on his product. I didn't find this professional at all. We had a pretty complicated task we were trying to accomplish and the salesman had a hard time understanding it. I had to show him a quote from another company to help explain to him what we were looking for. Even after showing him another quote he had to call someone else to see if he could do what two other companies had already said could be done.(Eventually two more companies verified what we wanted could be done). After the two hours the sales guy left, and one week later I still don't have a quote from them. I'm not sure how the quality of the work would have been, but if it takes more than a week to get a quote I can't imagine how long it takes to get the work done. Also, there is nothing wrong with a tattoo.

Mike called approx. 30 min. before arriving for my appointment to let me know he was on his way. He arrived on-time and immediately began working. He was friendly and professional and explained what he was going to do. During the course of the service, I discovered that his company also serviced gas fireplaces, so I called to make an appointment to have my fireplace serviced after he left. I was very pleased with the work that was done and I would use this company again. I would highly recommend A-Temp Heating and Cooling, Inc. others.

Tech was on time; efficient. Didn't mind me asking lots of questions about our older AC unit. Would definitely recommend!

I bought a house with a furnace installed by them. The furnace broke and I called them to fix it. It was under warranty, but they charged me to "file warranty paperwork". This is BS, but I had them do it, because it was the middle of winter and it needed to be done quickly. They installed the part and fixed it, but I felt completed shafted by them.

I have been using them for 3 years and they always have done a good job. I have called them on emergencies a couple of times where they were responsive and solved the problem.

We've been perfectly satisfied with them. They charge around $90 for an annual tune up. I am going to use them again in future.

Lost furnace during cold spell. Service tech did a complete inspection of the furnace, determined the problem and had the repair done within 1 hour. Excellent work.

Great, the tech explained everything as he did it. He showed me how to remove and clean my filters (not normal filters) He also took his shoes off when he came in and out of my house.

This is the first time that I have used A Temp Heating and I was impressed. Cory arrived on time and had a a great attitude. He did his work and when he was done he went over his recommendations with me. I had a great experience with this company and the price was right.

They tell you when they are arriving, call in advance, are professional and courteous. I would recommend A-Temp. Note: They sold me on duct cleaning, I prepaid, but I then contacted a friend who is an HVAC designer for clean rooms who told me that duct cleaning is a waste of money. I canceled and got my money back.

Tech was friendly and helpful. Warned me of a couple items that could use replacement but wasn't pushy about selling me into more time/materials. I believe his warnings because the furnace is 19 years old and I'm sure not serviced well by the previous owner. When it is time for replacement I will certainly be obtaining a bid from A-Temp.

Excellent. They show up when they say they will, they don't try to sell you things you don't need, they have excellent discount deals and the staff are courteous, responsive and downright cheerful.

The office staff called the day prior with a reminder and more exact window of arrival. The technician arrived exactly on time. He was quick, courteous, and unobtrusive.

The technician that came out was very clean and courteous. He exuded confidence in his work. He went right to work and cleaned up the area after.

They were on time and did the work when the said they were going to do and they did really well. They were very informative.

They are thorough and inexpensive. They are always reasonably priced and they come out and do a good job. Over the years they have also installed an air conditioning unit for me and everything has worked well with it. They have a back log so it can take a while for a response.

Overall, it went well given the nature of work.

They are great to work with. It took them a couple of times to fine tune it. They put in a new unit in my old house and it took a bit of adjustments but they got it done. They came everytime they said they would and were here on time. I don't think it was there fault for the delay. There prices were very competitive. I got other estimates from companies and they were tied with the lowest bid.

We needed a new gas furnace and heat pump. After a review of our property and house it was determined that a heat pump wouldn't fit existing cement pad. We wanted a cooling system and A-Temp came up with a solution. By installing an Air-conditioner in combination with our energy star furnace we got the heating/cooling system we wanted at a really competive price. Our previous heating + cooling company had delivered quality service for 10 years, nursing our old furnace thru an astonishing 23 years of service, but their costs for a new system averaged about $2000-3000 higher at best. A-Temp provided the price, service that was just right for our circumstances.

A-Temp was prompt with the estimate. We had our furnace installed within 2 weeks (We did this in the summer before our furnace quit.) The final bill was the same as the estimate and it was a good price. They people were very pleasant to work with.