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Crater Lake Appliance Service

Appliance Repair, Appliance Repair - Small

About us

We began doing busincess in 1986. We have 2 employees. We service & repair most major brands. We offer senior citizen discounts.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Service & repair on refrigerators, freezers, washers, dryers, ranges, dishwashers, water heaters & microwaves.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-44 of 44 reviews

Maureen H.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator making noise. He cleaned the coils and told me to defrost the freezer. When I did, the noise went away

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Dennis S.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service, wasn't able to repair 9 year old side by side refrigerator but made the most honest assessment / attempt.
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna C.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the dryer, belt, pulley, one other part. | |Kept in touch about when they would arrive. Introduced themselves, took the dryer apart, told me what it would take to fix it and the cost. when I agreed he fixed it and the whole thing start to finish was about 40 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Carolyn S.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: The dryer was repaired with good result. |The washer went out a second time with the same problem. I was told that with one to two expensive parts, I could get it working again, but no guarantees. The repairman said he would get back to me about a used washer he knew about, but never did. Second visit was later than expected, 6pm, as I remember. The quality of the work was excellent, but the business model was lacking.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125

Robert T.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed a leak in our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Elisa B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Check out old washing machine. Gave me good advice to buy another one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Hayden J.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired dishwasher with excellent outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: serviced dishwasher

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bryan W.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Crater Lake Appliance Service to look into an error code on a Kenmore induction range+oven. I called on a Friday, and the company was able to send technicians out Monday. The technicians gave me a phone call as they were leaving the prior job to give me a heads-up on their arrival. At my site, they were professional and evaluated and serviced the error code. The company provides a warranty on service performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Claudine H.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the timer switch on dryer....which was only 6 months past the warranty. Could not ask for better service.......

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Carol L.
07/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: It went fine. They came out and fixed my appliance at a reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed over-the-oven microwave. Byron (the owner) really knows his stuff, and he has done a lot of work for me in the past. The job went quite smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tina C.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather M.
03/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry N.
11/2012
5.0
appliance repair
  + -1 more
experienced
Description of Work: Our washing machine would not put our hot water, we could only was with cold water. It turned out that the fine water filter screen was clogged with debres from the water. He cleaned the screen and it worked perfectly. A less honest technician would have charged us for a new part and we would not have known the difference. It was nice to have expericenced and honest and responsible business/technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Mike M.
02/2012
4.0
appliance repair
  + -1 more
See above
Description of Work: Byron came out for the service call and was very good overall. Wall oven diagnosis...Without taking any measurements....He along with manufacturer came to the conclusion that the electronic board was defective which cost approx 700 dollars. So I purchased a new oven It was probably correct conclusion but I was surprised he didn't confirm by measuring voltage at igniter from control board. I would certatinly recommend him however.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jim W.
08/2011
5.0
appliance repair
  + -1 more
Nice to have someone just fix the problem without up-selling. Pleasant workman and fully described what the problem with the washer was and left the old parts
Description of Work: Repaired the agitator in my older washer. Plastic pieces that had broken over time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Larry M.
07/2011
5.0
appliance repair
  + -1 more
unknown
Description of Work: great honest help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
10/2010
5.0
appliance repair
  + -1 more
The first place I called came out to see the oven and decided that he couldn't repair it and suggested that Crater Lake might be able to fix it. Byron came the next day from Crater Lake and found the problem and fixed it.
Description of Work: Repaired my wall oven which had a faulty electrical connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1
    • 2(current)

Contact information

2585 Devonshire Pl, Central Point, OR 97502

www.craterlakeappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Crater Lake Appliance Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Crater Lake Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Crater Lake Appliance Service does not offer free project estimates.
No, Crater Lake Appliance Service does not offer eco-friendly accreditations.
No, Crater Lake Appliance Service does not offer a senior discount.
Yes, Crater Lake Appliance Service offers emergency services.
Yes, Crater Lake Appliance Service offers warranties.
Crater Lake Appliance Service offers the following services: Service & repair on refrigerators, freezers, washers, dryers, ranges, dishwashers, water heaters & microwaves.

Contact information

2585 Devonshire Pl, Central Point, OR 97502

www.craterlakeappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed