Crater Lake Appliance Service

Hired or a Resident stove repair by Better Housing Medford. Angela scheduled my visit for a stove repair. She requested model number and let me know they would verify parts were available and schedule repair. We spoke Friday. Repair was done by Wednesday noon (minus weekend and holiday). Tyler was very thorough. He completed repairs requested, AND for the burner with a bad element, he made sure the electrical connection was strong. It wasn't. He fixed that too. When I asked him how he got started in appliance work, he praised his boss. Employees very nice. Great experience.

Very knowledgeable and came out quickly to fix my refrigerator. He was respectful of my home and appliance. He worked carefully & checked my appliance completely & thoroughly.

Excellent! Came out the day after I called. Diagnosed correctly, did not have the part but ordered it which came in two days later. He texted me as soon as the part came in, and was able to get to my house within twenty minutes and had the machine fixed in fifteen. Great service!

went well- put in all new moving parts and dryer works great and is quiet- very nice men and I would work with them again

Work done quickly and professionally--back to new.

There really weren't parts or repairs needed in either case, but their trouble shooting resolved the issues in each case.

He arrived promptly and was able to find a small piece of glass that was wedged in the impeller that I would not have been able to find myself.

Efficient, effective, reasonable service charge.

Pleasant professional technician Dan. Prompt service and reasonable. Diagnosed problem in about 5 minutes. Looked up price of the part and ordered while at the appointment. Required 2 visits-one to diagnose problem and second to replace the part after it was received. Very happy with the servuce

He quickly diagnosed the reason our washing machine stopped suddenly--a faulty safety switch. The problem was a failed housing, not electrical, so he ingeniously corrected the housing problem, reinstalled the switch, and completed the job in about 20 minutes max. Quick, efficient, and economical.

They showed up, gave a quick diagnoses and fixed the problem. They showed up the same day I called them. He was friendly and very knowledgeable on my machine. I will use them again in the future.

The repairman was punctual and polite. He was clean and neat and knew what he was doing. I was very pleased with the work he did for me.

I liked him very much and he did a good job.

The guy was in and out of the house. It was a little pricy, but it works fine. I would definitely use them again.

I found their work very clean, organized, and they had the equipment they needed in their truck. I would DEFINITELY call them again for any problems.

Bryon fixed both my washer and dryer and checked my hot water heater. Great guy. Would hire him again in a minute and would recommend him. I wish he did more than appliances.

After having great service from Crater Lake Appliance in May, we called again when our garbage disposal stopped working. We had great advice from the service technician and quick installation of the new appliance. It is wonderful to find a company who truly wants to help the customer.

Everything was done on time and professionally

Although it was 5 days (3 business days) before they could send someone out, Byron did show up promptly and diagnosed and repaired the refrigerator quickly. He had the part (compressor starter relay) available, which I appreciated.

Byron came out did some testing on our dishwasher. I ordered the part and came back the next day to fix it. He was very knowledgable and professional. We have had another service company try to repair our diswasher 3 times without success.I will use them again.sd

Technician arrived on time. First thought was a necessary step but didn't fix the problem, he came back and fixed it with a new part. He determined that the washer was ok but not to fill it too full.

Overall, I felt the company was very professional, courteous, timely and, most importantly, honest.

They were really nice guys. I found their recommendation on Angie's List and then my sister recommended them. They were really good! He started out at a 600 dollar charge and when there was an issue he refunded 300 dollars. He said that he couldn't let me pay for the entire thing. It was really surprising to find some one that honest and nice. He even helped me find some one to help move it for me. I would say that the price was moderate to good. I checked the price on the compressor when he told me what the problem would. He was very well dressed and polite. They were very responsive. I called and he answered but I had to leave a message. He called back multiple times to make sure that everything was working and tried to help. He was really stumped as to why he couldn't fix the compressor.

Not much to say except the dishwasher was broken and he fixed it.

Technician said parts were worn out - and it would be better for us to buy a new machine.So, we bought a new machine - but I thought maybe I'd try the machine out after he had taken various parts in and out. Guess what - the machine works fine. Maybe they got "unseated" or something from all the washing machine vibration. The only problem originally was that the water wouldn't drain out for the last rinse cycle. I'm a happy camper - saved about $700 on a new washing machine!