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The Polished Home

House Cleaning

About us

We provide our clients with very thorough cleanings and backs everything with a "Polished Guarantee." Everyone at our company enjoys cleaning and it shows in the work we provide. When doing business with The Polished Home you will experience superb customer service and will be well taken care of at all times. We currently have eighteen housecleaners and do not hire subcontractors to complete our work. Cost is determined by the job and free estimates are happily given. We carry full liability insurance and all employees are covered by workers compensation. In addition, all employees are drug screened and background checked before entering our training program. Please contact us by telephone or email for more information or a personal appointment. We look forward to meeting with you and are excited to be part of the Angie's List community.

Business highlights

28 years of trusted experience

Services we offer

Residential housecleaning, providing services weekly, every other week, monthly, and one-time cleanings.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.3213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
20%
3
6%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 176-200 of 213 reviews

Donna F.
02/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Three cleaners arrived and worked for 1 hour 40 minutes. They did a good job and I was satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Polished Home
I wanted to thank you for your review. We are here for you in the future if needed! =)

Katharine B.
01/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: The communication was poor, so our list of priorities to be cleaned was not heeded. They were unable to dust or clean anything high up as they don't bring a ladder and seem to not understand about stepstools. It was disappointing. What they did consent to clean was done well. I have only used a cleaning service once before and it was a great experience then, so I guess this company does not need the business that badly.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$150

Response from The Polished Home
Unfortunately with this clean some of the top priorities included cleaning ceilings and walls which are not that of a normal housecleaning service. Although the team did spend about half their time and went out of their way to clean the walls in the bathroom because it was in need. They could not maneuver around in one of the rooms that was heavily dusty because it wasn't cleared out for them. I feel that they would have been more satisfied if the girls could have been able to get at areas a little easier. Sorry for the dissatisfaction.

Leila B.
01/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from The Polished Home
I wanted to thank you for taking the time to write us a review, we appreciate it!

Rebecca M.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned all the bathrooms, our wood floors and kitchen appliances and countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from The Polished Home
Thank you very much for your review! =)

Joanna R.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning. Polished Home did everything I requested in the available time. They did a good job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jane G.
01/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: they left a bleach stain on our carpet in the master bedroom. the technicians did not speak English very well and insisted on using their own cleaning supplies which caused serious allergies for both my husband and me.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$100

Response from The Polished Home
I am sorry that this customer was not happy with their clean months back. All of our cleaners speak and understand English just fine though. Everyone is different, some people appreciate coming home to a nice clean home that smells of cleaning products and some prefer the more natural approach to the smell of their home. Either way though, everyone in our company is open to using a clients products because we realize that everyone is different with their preferences. Due to the harshness of it, our cleaners do not bring bleach to home unless asked prior to the clean. If you would have called us right away we could have sent out our carpet guy to fix the carpet for free if it was our fault.~Best Wishes~

Paul P.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They came in and thoroughly cleaned our kitchen in preparation of selling our home. They did a fantastic job. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura S.
01/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Shelora M.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were fabulous. I asked them to concentrate on the kitchen and bathroom, and they did a beautiful job with both rooms as well as the living room in the two hours they were there. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RATNAKAR P.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JUDY M.
12/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They clean my home monthly and do a good job. Sometimes they seem to be in a hurray but I suspect that is a scheduling issue and not the fault of the individuals cleaning my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nyah K.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mike L.
12/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Betty S.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Caitlin Q.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Kristen S.
11/2014
2.0
house cleaning
  + -1 more
.
Description of Work: Never heard back after my last contact with provider on 11/18.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from The Polished Home
I am not sure where we lacked communication. Looking over our records through email, we spoke on the 18th, 19th, and 20th plus had a phone conversation and the home was cleaned on the 20th.

gerald f F.
11/2014
1.0
house cleaning
  + -1 more
See above.
Description of Work: I ordered the deal on 11/12, and did not hear back until 11/17 and they let me know they were all booked up through the next few weeks. They should have had the courtesy to call and let me know right away they were all booked up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$99

Response from The Polished Home
It is my goal to respond to everyone within 48 hours. An emergency came up and I was out of the office on Friday after the deal was purchased on Wednesday and then the weekend came. This was my fault and I apologized and explained this. As for the dates that were requested, the week of and the week prior to Thanksgiving has been booked for a good month already. I tried working with the customer on other dates that we could make work for him and he told me that I was pushing him back and that he wanted a refund and told me that all of my messages to him were lame.

Kim E.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robert C.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: 4 hour cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary J.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two ladies cam and cleaned the apartment that needed a great deal of cleaning. They worked steady and hard for two hours. The apart was transformed beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra B.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: VERY mediocre job by the slowest moving housekeepers, Kitchen floor still had large sticky spots under table. I bought this as a gift for my daughter and I was so saddened by the poor job.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$99

Kay K.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Monthly house cleaning for 1960 sq feet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lyn B.
09/2014
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$99

Rachel S.
09/2014
5.0
house cleaning
  + -1 more
Great service
Description of Work: Cleaned the full house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MARTHA ANNE S.
09/2014
4.0
house cleaning
  + -1 more
Please see details above.
Description of Work: The team cleaned almost everything I asked. There might have been a communication issue but for the most part they did a good enough job that I plan on having them continue to clean my property for the next few months. I also had them clean in august (when I used my coupon). There was a start time mix-up but after discussing with the owner (he discounted the 2nd cleaning for me) I am convinced that this will not happen in the future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1815 NW 169th Place Suite 3060, Beaverton, OR 97006

http://www.thepolishedhome.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

The Polished Home is currently rated 4.3 overall out of 5.
The Polished Home accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Polished Home offers free project estimates.
Yes, The Polished Home offers eco-friendly accreditations.
No, The Polished Home does not offer a senior discount.
No, The Polished Home does not offer emergency services.
Yes, The Polished Home offers warranties.
The Polished Home offers the following services: Residential housecleaning, providing services weekly, every other week, monthly, and one-time cleanings.
Ask for details

Contact information

1815 NW 169th Place Suite 3060, Beaverton, OR 97006

http://www.thepolishedhome.com