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The Polished Home

House Cleaning

About us

We provide our clients with very thorough cleanings and backs everything with a "Polished Guarantee." Everyone at our company enjoys cleaning and it shows in the work we provide. When doing business with The Polished Home you will experience superb customer service and will be well taken care of at all times. We currently have eighteen housecleaners and do not hire subcontractors to complete our work. Cost is determined by the job and free estimates are happily given. We carry full liability insurance and all employees are covered by workers compensation. In addition, all employees are drug screened and background checked before entering our training program. Please contact us by telephone or email for more information or a personal appointment. We look forward to meeting with you and are excited to be part of the Angie's List community.

Business highlights

28 years of trusted experience

Services we offer

Residential housecleaning, providing services weekly, every other week, monthly, and one-time cleanings.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.3213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
20%
3
6%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 126-150 of 213 reviews

Kenneth W.
07/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased an Angie's List Coupon for 4 hours of house cleaning at $10 off the original price of $99. The 4 hours of work was serviced by 3 people in a shorter time period. | |When scheduling, I was promised that an experienced crew would come to clean and vacuum. What we got instead was an experienced lead cleaner with two helpers, one of whom was "still in training" (which I wasn't informed of until after arrival). The quality and quantity of the work ranged from good to fair depending on who did it. Poor work was done by one of the helpers: one of the bathrooms still had dull surfaces and a dirty toilet bowl after she finished cleaning. I gave a C average grade and probably won't rehire this cleaning service because of that. |

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$89

Mary S.
04/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Elizabeth H A.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: The pair are great at complete clean ups of our house made dirty and dusty by three furry pets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jennifer C.
03/2016
2.0
house cleaning
  + -1 more
unknown
Description of Work: -they rescheduled my appt 3 times due to sick calls |- sent 1 worker when 2 were promised |- worker showed up 3 hours late and did poor job of cleaning |

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$99

Donna F.
02/2016
1.0
house cleaning
  + -1 more
.
Description of Work: despite repeated emails and phone calls, provider would not agree to come to my home to give me an estimate for services. I concluded they were not interested in having me as a client.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from The Polished Home
In information contained in this review is untrue. We have never done work for this customer and we have checked all of our email history and message centers to find that we have never received any messages from this person.

Anthea M.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Used twice. First time was excellent but the second time the job was not done well.
Rating CategoryRating out of 5

Scott B.
01/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

serena Z.
01/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my house top to bottom after builders had been. Went very well. Although it wasn't clear they don't do windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ann R.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: One of the gals, the one in charge, was good and very professional. The other one was ok.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


april C.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The housekeepers did a good job. They did not ask if there was anything specific that I wanted done they just came in and did their own thing, that is fine but when its your first visit it would be nice to set expectations. They had extra time and didn't ask if there was anything else they could do. I have switched services so that I can get a more personalized experience.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Juliann H.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Scott M.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tamara O.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken M.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Debb S.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: THEY CLEANED MY DAYCARE PLAYROOM WHICH REALLY NEEDED SOME TLC. THEY WERE AWESOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erin W.
10/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Kris M.
10/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tinah B.
09/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

John C.
09/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Bev H.
09/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juno J.
09/2015
1.0
house cleaning
  + -1 more
It went ok.
Description of Work: They showed up and did the job.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$99

Response from The Polished Home
Well I am sorry that we got such a bad review on this one. You gave no information on the review, the job was done, you said it went fine, there was nothing on the work order when the ladies came back from the job, they felt everything went well because nothing was talked about while they were there. Bummer....

Vona D.
08/2015
1.0
house cleaning
  + -1 more
Canceled By provider
Description of Work: The provider emailed after the coupon purchase stating they refused to do the four hours of promised cleaning because it was a move out cleaning and would be too hard. It was very difficult to get my money back from Angie's List as well. Very disappointed by both the provider and Angie's List.
Rating CategoryRating out of 5

CHRIS S.
07/2015
5.0
house cleaning
  + -1 more
Friendly, efficient.
Description of Work: Cleaned my 1500 s f house. Routine dusting, vacuuming, wiping outside cabinets and microwave and other surfaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Polished Home
Thank you! =)

Pat T.
07/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Arrived 20min late without calling to inform me they would be late and this was after a "no show" on the first appointment. My requested "emphasis " was floors. They thought they were done 20min early and were loading up to leave. The floors were dull and not satisfactorily cleaned so they quickly went over them again using one of my products with a better result and still were able to leave on time. |

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$99

David H.
03/2010
5.0
house cleaning
  + -1 more
They are friendly, fast, detail-oriented, and very efficient. They are also cooperative and very flexible. They come out every two weeks. They are excellent.
Description of Work: We use The Polished Home for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Polished Home
Thank you - we thoroughly enjoy working for you!

Contact information

1815 NW 169th Place Suite 3060, Beaverton, OR 97006

http://www.thepolishedhome.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

The Polished Home is currently rated 4.3 overall out of 5.
The Polished Home accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, The Polished Home offers free project estimates.
Yes, The Polished Home offers eco-friendly accreditations.
No, The Polished Home does not offer a senior discount.
No, The Polished Home does not offer emergency services.
Yes, The Polished Home offers warranties.
The Polished Home offers the following services: Residential housecleaning, providing services weekly, every other week, monthly, and one-time cleanings.
Ask for details

Contact information

1815 NW 169th Place Suite 3060, Beaverton, OR 97006

http://www.thepolishedhome.com