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Jensen's Carpet Cleaning Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Jensen's Carpet Cleaning is licensed and insured, owner operated, and has been in business since 1980. Cost determined by job. No travel charge in Portland metropolitan area. Specialized in carpet and upholstery cleaning; using high powered truck mounted extraction equipment for residential and commercial customers. Please call to schedule. **Current Service Areas: Aloha - Banks - Beaverton - Canby - Clackamas - Cornelius - Damascus - Dundee - Forest Grove - Gaston - Gladstone - Gresham - Happy Valley - Hillsboro - Hubbard - King City - Lake Oswego - Manning - Milwaukie - Newberg - North Plains - Oregon City - Portland - Sherwood - Tigard - Troutdale - Tualatin - West Linn - Wilsonville

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Area Rug, and Upholstery Cleaning. Spot Removal, Protector treatment, Deodorizing, Carpet Repair and Stretching, and Emergency Water Extraction

Services we don't offer

UN-CARPETED FLOOR CLEANING, CARPET DYING, NEW CARPET LAYING.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 91 reviews

Deborah P.
11/2015
5.0
carpet cleaners
  + -1 more
Overall very satisfied. Professional and through!!!
Description of Work: Had a sofa and a love seat cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

DAN T.
11/2015
5.0
remodeling
  + -1 more
This is the second time we've used Jensens. We have dogs and he does and excellent job of taking care of this type of cleaning on our off white carpet. Very prompt and professional. Excellent finished product. This is our carpet cleaning guy from now on.
Description of Work: Cleaned carpets and stairs throughout house and cleaned a couch and a chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Katie B.
09/2015
5.0
remodeling
  + -1 more
Norman was great! Setting up the appointment (for the day after I called!) was a piece of cake. He was prompt, listened to my concerns (pet stains and "mystery" stains from the previous owners), and finished the job very quickly. Best of all, the carpets look AMAZING!!! All the stains are gone.... YAY!!!!! (Thanks, Norman!)
Description of Work: Cleaned carpets in five rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Margot N.
09/2015
5.0
carpet cleaners
  + -1 more
Norman communicated via email. He showed up right on time. He thoroughly cleaned the carpets. Was very professional. No upcharging. I would highly recommend him. We will definitely use him again.
Description of Work: Cleaned carpet in 3 bedrooms and living room. Some of the rooms had stains from pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

h.a. O.
08/2015
5.0
carpet cleaners
  + -1 more
went great - highly recommend!
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JULIE W.
06/2015
5.0
carpet cleaners
  + -1 more
I had a lot of pet stains from an elderly dog and feisty cat and he got rid of the stains and odor.
Description of Work: Cleaned two rooms of carpet, a lot of pet stains and he got rid of the stains and odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Amie G.
06/2015
5.0
upholstery cleaning
  + -1 more
He showed up right on time and did an excellent job, our coach looks like new.
Description of Work: We used Jensen's to clean our couch and foot rest

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry G.
06/2015
5.0
carpet cleaners
  + -1 more
We bought a house in the Gladstone area and it was a HOT MESS! The carpets were disgusting to say the least. I saw Jensen's ratings and coupon on A.L. and gave them a call. Unlike a competitor I called first, my call was answered immediately, Norman answered all my questions and even worked around my schedule to drop by the HOT MESS and give me a free estimate. We did not end up using Jensen's in the end because my son had already contacted and secured another company. Based on the customer service I received would I recommend this carpet cleaning company...yes!
Description of Work: Answered my phones calls right away and all my questions.

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Darlene E.
02/2015
5.0
carpet cleaners
  + -1 more
Very thorough job. Removed old stains. Cleaned open area of the family room which wasn't part of the deal.
Description of Work: CLEANED LIVING ROOM CARPET AND OPEN AREA OF FAMILY ROOM

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mary M.
02/2015
5.0
carpet cleaners
  + -1 more
Arrived early (called ahead of time) ...very professional and did a great job. He is our new carpet man!
Description of Work: Stretched & cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

DAN T.
10/2014
5.0
carpet cleaners
  + -1 more
First of all, props to this company for driving all the way from Beaverton to our home in Eagle creek on a Saturday with only a few days notice. Norm was very friendly and professional and went straight to work . We had pet odors and white berber carpeting, the very worst combination to clean, and it turned out excellent with no residual pet odor. These folks have been around for a long time and it shows in their work ethic and their knowledge of carpet cleaning. I would definitely use again!
Description of Work: Steam cleaned our homes carpeting and pet deoderizer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Joyce F.
09/2014
5.0
carpet cleaners
  + -1 more
I have used this company in the past and they have always been reliable. They did an excellent job.
Description of Work: Moved the furniture, placed pads under the unmovable furniture and steam cleaned all areas of carpet. They also did three additional rooms at a reasonable rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Patrick C.
06/2014
5.0
carpet cleaners
  + -1 more
The service went well. He came to the appointment on time and worked quickly. One person came out for the service and completed it in about 2 hours or less. He was a very hard worker and a nice person. He cleaned the entire downstairs carpets, the bedroom and stairway. Scheduling was very easy.
Description of Work: I purchased a deal for a Carpet-Cleaning Special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

John L.
06/2014
5.0
carpet cleaners
  + -1 more
Carpet cleaning was of high quality. They make sure it's done right and take pride in their work.
Description of Work: Cleaned carpets in two rooms and also cleaned carpet on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Summer R.
05/2014
5.0
carpet cleaners
  + -1 more
The scheduler was friendly, they arrived when they said they would and were professional and pleasant. I would hire them again. Also they were able to person personalize the deal to fit our needs for a very reasonable amount. I was very happy with that.
Description of Work: Cleaned carpet and removed spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Paul P.
04/2014
5.0
carpet cleaners
  + -1 more
They stuck to business, were pleasant to deal with and were fair.
Description of Work: I used Jensen's Carpet Cleaning Services for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jodi M.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
As always the job went well. Mr. Jensen arrives on time and does superb work.
Description of Work: Clean carpet and sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah B.
01/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was great. I had no idea the carpets would clean up so well.
Description of Work: "$79 Carpet-Cleaning Special" as well as an upholstery cleaning for a bit extra.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Carol P.
01/2014
5.0
carpet cleaners
  + -1 more
The contractor arrived on time [actually a little early, but he called before coming], reviewed the rooms and started straightaway. The results were impressive. I would definitely use them again.
Description of Work: The big deal was for 2 rooms of carpet cleaning and one hallway. This was exactly what I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary ann butler B.
11/2013
5.0
carpet cleaners
  + -1 more
I purchased a big deal for this company. It was excellent. I think he was very thorough, I think he was very good.
Description of Work: Jensen's Carpet Cleaning Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sharon S.
11/2013
5.0
carpet cleaners
  + -1 more
They were fantastic, my carpet has never been cleaned so well. He worked hard and I plan on using them again; they gave me coupons to use when they come back.
Description of Work: I purchased a Big Deal with them for a $79 Carpet-Cleaning Special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Barbara R.
10/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's list deal for $88.00 for cleaning the carpet of 2 rooms and hallway. I do not have carpet in the hallway so he cleaned the two rooms. It was a very good job and the appearance was immediate so I asked him to do the family room and two bedrooms. The charge was $145.00 for the three additional rooms. The only negative I have is that I had no response to my purchase of the $88.00 deal, so I had to call and make an appointment for the cleaning.
Description of Work: Cleaned 5 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Kim M.
10/2013
5.0
carpet cleaners
  + -1 more
Very well. The carpet looks great.
Description of Work: Cleaned downstairs and upstairs rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Darlene E.
09/2013
5.0
carpet cleaners
  + -1 more
The guys scrubbed the extra dirty areas of the family room carpet until clean. They used a lot of elbow grease to get this soiled carpet clean. Best carpet cleaning service we've used.
Description of Work: Cleaned large family room carpet and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
4.0

Yes, I recommend this pro
$79

JOSEPH AND NINA W.
08/2013
5.0
carpet cleaners
  + -1 more
Mr. Jensen arrived promptly. He was willing to move furniture as needed (except for our massively heavy buffet and the entertainment center, which I did not expect anyone to do). Our light carpeting had a very dark traffic pattern, which was almost completely removed. All other spots were completely removed. Mr. Jensen worked very h****** those dark areas, and was very professional, answering all of our questions. We would use his services again.
Description of Work: He cleaned our main floor carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

PO Box 7351, Beaverton, OR 97078

http://jensensccs.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
General Remodeling

FAQ

Jensen's Carpet Cleaning Services is currently rated 4.9 overall out of 5.
Jensen's Carpet Cleaning Services accepts the following forms of payment: Check
Yes, Jensen's Carpet Cleaning Services offers free project estimates.
No, Jensen's Carpet Cleaning Services does not offer eco-friendly accreditations.
Yes, Jensen's Carpet Cleaning Services offers a 10% senior discount.
Yes, Jensen's Carpet Cleaning Services offers emergency services.
No, Jensen's Carpet Cleaning Services does not offer warranties.
Jensen's Carpet Cleaning Services offers the following services: Carpet, Area Rug, and Upholstery Cleaning. Spot Removal, Protector treatment, Deodorizing, Carpet Repair and Stretching, and Emergency Water Extraction
UN-CARPETED FLOOR CLEANING, CARPET DYING, NEW CARPET LAYING.

Contact information

PO Box 7351, Beaverton, OR 97078

http://jensensccs.com