About us
Business highlights
61 years of trusted experience
Services we offer
Amenities
Warranties
YesReviews
3.688 Reviews
Showing 26-50 of 88 reviews
Katherine R.
07/2012
internet service, cable tv service, landline phone service
 + 1 moreI think what we pay is to much. I think the service is fine though.
Description of Work: We use Comcast for tv, phone and internet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$170
G J L.
07/2012
internet service, cable tv service, landline phone service
 + 1 moreThe telephone has a tendency to not work often. The caller ID on the television is not consistent. The announcement of who is calling is also impossible to understand.
Description of Work: I use them for cable, internet, and landline service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Dorthy & Mike D.
06/2012
internet service, cable tv service, landline phone service
 + 1 moreMy bill with Comcast was never the same, which is why we switched service providers. We never used pay-per-view so they were supposed to give us the same amount every month. I called them and they told me that they were going to fix, but they never did. Also, the quality of their service was different - I never felt that I actually had fiber optics. I would give Comcast a D for overall experience, and I wouldn't use them again.
Description of Work: We used Comcast for our internet, cable television and telephone services for about twenty years.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$220
David F.
06/2012
internet service, cable tv service, landline phone service
 + 1 moreSo far it's been excellent. They have been responsive, quality is good, and price is better than excellent.
Description of Work: I've got a bundled service from Comcast which includes internet, cable, and land line. I just got it installed about a week ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
Patricia N.
05/2012
internet service, cable tv service
 + 0 moreI have a basic cable and internet connection. I am pretty much satisfied with their service.
Description of Work: I used Comcast for internet and cable service. I used them six months ago for installation.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Carol S.
04/2012
cable tv service
 + -1 moreI chose them because they are one of the few service providers here that provided high speed internet. The experience was okay but I wouldn't say they were exceptional. I don't have any other alternative and I would use them again in the future.
Description of Work: I used Comcast for cable TV. I have had them come out couple of times. It was related to the service line and connecting the service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
Gary T.
04/2012
internet service, cable tv service, landline phone service
 + 1 moreI happy with their service except for their price. They come in once a week.
Description of Work: I use Comcast for internet, phone and TV cable service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
LAURA G.
09/2011
internet service
 + -1 moreI have had Comcast Internet Service for years and they are completely unable to handle SPAM/Phishing unless you change your email address. You have to provide all the information -- headers, etc. and they still keep passing the stuff through. I now pick up my email on the server so it doesn't come through to my Outlook Express account. Today, I called their service number and hung up after20 minutes and voice that came on telling me how important my call was to them every 30 seconds. PErhpas the PUC will fine them for not hiring anyone who can handle SPAM -- it isn't difficult to spot.
Description of Work: Reported more Spam and Phishing. Tried to call their phone service too. They send inane emails with no help at all. I have making these reports for over a year now with no satisfactory response. The 3 questions above are really not applicable because I tried to use their customer service reporting - since Angie's List require those I put in some data.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Emmy S.
01/2011
internet service, cable tv service, landline phone service
 + 1 moreWe canceled with them because they customer service was bad and it took several times to get them to fix things properly. We were totally disappointed with them. There was nothing good about them.
Description of Work: We used Comcast for internet service for maybe 10 years and canceled it a couple of weeks ago and we also switched the TV and phones.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
DJ C.
05/2009
cable tv service
 + -1 moreHaving discovered that my old VCR was basically useless w/ the new digital signal, I had tried to figure out what sort of digital video recorder would work and what it needed. I was quite frustrated. Today, as I pulled in the driveway, I found Comcast technician Erik Gordon and 1 of his coworkers about to leave. I told them my problem and asked what I needed. They cheerfully told me what my options were, and Erik offered to install a Comcast rental DVR within the hour. The stated price was lower than I expected. Erik came to my door, did the installation, explained all of the functioning of the remote control, and was done, within the hour! He could have tried to sell me a variety of services I didn't need, and specifically did not do so. He is without doubt the most cheerful and efficient technician I've encountered!
Description of Work: Installed DVR to go with existing cable TV.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$10
Charles F.
02/2009
internet service
 + -1 moreWe are pleased with the service. They put together a proposal for handling all three of my services, and they did a good job with that. They were faster than one of their competitors. They have excellent telephone support.
Description of Work: We get our cable, internet, and phone through Comcast.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$130
John A.
02/2009
cable tv service
 + -1 moreIt is really pretty basic service, but without cable we do not have good reception. Everything has gone fine with Comcast, and we have never had to call them for anything.
Description of Work: We have cable at our home with them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$12
Sean W.
02/2009
cable tv service
 + -1 moreWe get about 80 channels, but we opted out from getting channels such as, HBO and Cine Max. The on demand features are pretty good, but there is a lot on the list that requires a fee to watch. It is like teasing you with a little, and the ones that you really want to watch, you need a subscription for them.
Description of Work: I used Comcast for my cable TV services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$33
Sean W.
02/2009
internet service
 + -1 moreI think that the package that we are on allows us to use the internet at spends of up to 6 gigabytes. I also think you can get speeds up to 8 gigabytes, but that would cost you more. It is pretty good and is definitely faster than a dial up access. The only down side is that at around 3 o'clock everyday the internet slows down. That's when everyone getting back from schools or work log on to the internet, and you know that is the slowest time of the day. Apart from that, I have been happy with the service.
Description of Work: I use Comcast for my internet services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$33
Sean W.
02/2009
landline phone service
 + -1 moreIt is pretty much an unlimited long distance calling plan. You also get features such as, call waiting, caller ID, and service over the internet. You do have a true 911 service which is nice; instead of it being like a rational call, where they ask you where you're calling from. That usually happens when you are calling from a local booth. I have never had any issues with their phone service, be it any down time, or glitches while talking on the phone. The bills have been correct too.
Description of Work: I use their services for my landline phone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$33
MITCHELL S.
01/2009
internet service
 + -1 moreWe pretty much just use the internet for e-mail and web browsing. Generally we've been happy with Comcast. The internet seems really fast to me. The cable's gone down a few times due to weather issues, but they seem to get it back up pretty quickly.
Description of Work: We get our internet service and cable through Comcast.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
MITCHELL S.
01/2009
cable tv service
 + -1 moreI really don't watch a lot of television. But we get all of the basic channels, and my husband loves watching the sci-fi channel. We've generally been happy with Comcast. The cable went out a few times due to weather issues, but they seem to fix it quickly. The cable doesn't go out as often as when we used to have satellite television.
Description of Work: We get our internet and cable through Comcast.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| responsiveness |
Yes, I recommend this pro
NANCY F.
01/2009
cable tv service
 + -1 moreI am thinking about changing. The picture is beautiful. They used to be able to fix things over the phone. My mute button didn't work and the girl asked for the number on my remote and it was fixed right over the phone. That is pretty good actually.
Description of Work: I get extended basic cable up to channel 100. I don't get in to the double digits.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$60
Janet W.
11/2008
internet service, cable tv service, cell phone service
 + 1 moreBad. Comcast continues to refuse responsibility for dropping internet connection.
Description of Work: I've used Comcast for over 10 years, first for Cable television and then for both internet and digital phone. I have two experiences with Comcast that are less than desirable. The first is that the price for the three-bundle service has creeped up to over $150 through the years. In addition, there are several fees that are added to the bill that change. When I ask for explanations of the fees, I get differing definitions. I think these fees should be included in the price of the service. My second issue has been more difficult. Throughout the years, I lose connection to the internet. I make a service call and it usually goes like this: 1. Unplug the modem. 2. Reboot the computer. 3. Doesn't work. 4. Unplug the modem again. 5. Disconnect the router from the circuit. 6. Reboot the computer. 7. Reset the modem. 8. Doesn't work. 9. Comcast tells me there is something wrong with my equipment. 10. Go to Fry's and buy new modem and new router. 11. Start again at the top. It takes hours and I still have intermittent service from Comcast. The last time they told me it was my equipment, it wasn't. In other words, the Comcast tech on the phone had me remove the router from the hookup and directly plug the computer into the modem. No internet -- at that point, the Comcast tech did something on the Comcast side, and the internet returned. I think that Comcast likes to blame their customers for intermittent internet connections when the problem is with Comcast. I find this highly unprofessional.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$150
Conrad S.
10/2008
internet service
 + -1 moreThe price noted is per year. Internet service is excellent. It is the fastest internet service I have received. Most of the time when there is a problem it is in the equipment I own, and they help me identify the problem and fix it (usually by rebooting or replacing defective equipment). The price is reasonable for such fast internet, in my opinion. You can pay less for much slower internet through another company. Their own website is clumsy but adequate and I use it only for billing.
Description of Work: Cable internet access.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Conrad S.
10/2008
cable tv service
 + -1 moreHD quality of Video on Demand is not as good as an ordinary standard DVD. Quality of non-HD material on Video on Demand and on regular channels is low, the picture is never sharp. Some HD channels are very sharp, and the difference between these channels and HD Video on Demand is striking. On Friday and Saturday evenings Video on Demand often does not work, the system is overloaded. Their billing is overly complex, an obvious effort to cause confusion and overspending by consumers. They also make errors in billing and I often have to call them to straighten things out.
Description of Work: "Preferred Plus" cable package, including "Video on Demand" with HBO, Starz, and Encore in HD. The "cost figure" I wrote is for 12 months. Then after this year they and I agreed to change my service to the "Premier" package, but then they didn't do it and their bill for the same service rose 20% to the rate of $200/month = $2400/year.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
DONNA S.
10/2008
internet service
 + -1 moreThese past few months have been pretty good, with no significant down-time, which I've had a problem with in the past.
Description of Work: I receive my internet service from them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value |
Yes, I recommend this pro
$50
DONNA S.
10/2008
cable tv service
 + -1 moreI get way more channels than I need because I want Comedy Central, otherwise I think I could get Basic. Overall service is fine, but the cost is high.
Description of Work: I receive my cable service from them. I have expanded basic.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value |
Yes, I recommend this pro
$50
KATE M.
10/2008
internet service
 + -1 morePeriodically the internet service will go down. I didn't find their phone support that helpful, but they did send someone out once to help me get up and running again. I've discovered that I can just reset the modem myself (although I was told by the initial installer not to do this). I've also hooked up my own net gear wireless router to their modem without too much difficulty which is nice if you are laptop user. I think that even with the bundle, they are a bit overpriced. I'm waiting for Verizon Fios to come my neighborhood and give them some competition.
Description of Work: This is my monthly cost for a bundled phone, internet, and cable service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$155
Bridget M.
10/2008
home theater design
 + -1 moreVery negative experience. I was told by a technology service that all I needed to do was get a microchip card for the TiVo, and they would install. Comcast refused to give to me and insisted on a house call. I asked in advance what needed to be set up for them to do the work, and I was told nothing. When the person arrived, he advised he couldn't do the work because the TV was not set up, and he left, disgusted with me. I think had to reschedule the installation, do a set up I was told I did not have to do, reschedule with Comcast. and then rearrange my work schedule for it. It cost me a lot in time and aggravation. I did not ultimately pay for the house call due to my complaints about the process.
Description of Work: Revised cable access for new HD TV
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$50
Contact information
9605 SW Nimbus Ave, Beaverton, OR 97008
www.comcast.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Stereo and Home Theater Systems,
Phone Service - Cellular,
TV Service - Satellite
FAQ
Comcast is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 5:00 PM
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
Yes, Comcast offers warranties.
Comcast offers the following services: Cable, internet & phone repair.
Contact information
9605 SW Nimbus Ave, Beaverton, OR 97008
www.comcast.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMSaturday:
7:00 AM - 5:00 PM