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Thermal Windows Inc

Windows, Doors, Siding,

About us

Thermal Windows Inc is in its 38th year of quality window design and production. We manufacture energy-efficient vinyl and aluminum windows and sliding glass doors. Many of our products meet Energy Star performance levels and qualify for rebates. Founded by the late Bob G. Pool in 1980, the company has grown steadily over time. Annual sales are now over $30 million. Sales and manufacturing headquarters are in Tulsa, Oklahoma. We have 200 employees, and ship our products throughout the USA. There are company showrooms in Tulsa and Oklahoma City, as well as dealers in nearly every state.

Business highlights

45 years of trusted experience

Services we offer

Windows for replacement and new construction, both vinyl and aluminum, as well as storm doors, patio doors, entry doors and french doors.

Services we don't offer

Siding, Skylights

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 106 reviews

Matthew V.
06/2011
5.0
replacement windows
  + -1 more
Thermal Windows is the epitome of true first-class customer service. In today's society were customer service seems to be more of a catch phrase then an actual action, Thermal Windows stands above all the rest. They do what they say and mean what the say. They keep you in the loop every step of the way. From the estimate, to the ordering, to the install. I cannot praise them enough, I am just pleased that a large purchase like this went as smooth as it did. I will be doing business with them again. The majority of companies out there - small as well as large could really learn a lesson from Thermal Windows on how it is suppose to be done. Thermal Windows does it the right way.
Description of Work: Needed 10 new windows for a drafty 1984 built home. 10 windows, 2 of which are huge. The neighbor had Thermal Windows put in and after inspecting them firsthand I knew that was the company to go with. Called to make an appointment for a estimate and Ben one of the sales people, called and scheduled one promptly. I was impressed on the day of the appointment that he called and said he was running a few minutes behind but in reality he wasn't. Professionalism right off the start. He went through every small detail, explained our options and drafted up an estimate that we eventually accepted. (Two other window places didn't even bother to return my phone calls.) On the day of the install, we were told that the crews would show up at 9am. They were in my driveway, unloading their equipment at 8:55am. I was stunned. A company actually living up to their word? Spoken no less. Two man crew, Jesse and Jimmy went right to work, going through and marking which windows needed to go where and laying out tarps and covers to make sure that nothing inside the house would get damaged. By lunchtime they had the 4 upstairs windows in and by 5:00pm the bottom 4 windows were in. There was a small issue with a wrong sized window and that was completed on 6/07/2011. Each step of the way I was kept appraised of the situation. Jesse and Jimmy made sure the install looked like the windows were there from the day the house was built - including replacing a few rotted trim boards on the outside. Again, I was shocked at the level of professionalism shown - most other contractors would have simply tacked the old boards backed up and called it a day. They cleaned up their mess and when they left, you couldn't tell someone had been there to work. These windows are well worth every penny. The noise level heard from outside has dropped considerably. I can no longer hear the pool pump or the a/c compressor right below my bedroom window. The amount of heat allowed in on the hottest and sunniest of days has been cut tremendously, the a/c does not have to labor as hard to keep the house cool. Two of our largest windows we went with sliding casements and they look beautiful. All of the windows look wonderful with their powder-coated bronze finish and the Triton Low-E glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Thermal Windows Inc
Wonderful comments -- Thank You Very Much!

D L.
12/2010
5.0
replacement windows
  + -1 more
Arrival promptly on promised day. Supervisor explained process and work began right away. Very appreciative of work we did to clear furniture an window coverings out of the way. As one crew removed window, next came behind and installed. Took a very short lunch break and resumed work. Were done by 430pm. Cleaned up everything, vaccuumed. Explained how windows worked and were very professional and courteous. Will use again.
Description of Work: Replacement of one picture window and 7 smaller windows. Bid was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Barb H.
11/2010
4.0
replacement windows
  + -1 more
Overall I like this company and they are local so I always want to support our local merchants.
Description of Work: Good windows, but had them installed by another individual. I have had 2 windows fail, however the company is remaking them without question and should install the windows in about 3 weeks. I've been pleased with the responsiveness.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Barbara K.
08/2010
5.0
doors, replacement windows
  + 0 more
We were very happy with the first install...we just couldn't afford to do all of our windows at one time. The crew arrived on-time for both installs, they covered everything in drop cloths so that the carpet and furniture wouldn't get dirty, worked quickly, and cleaned up everything when they were done. We have been very happy with Thermal Windows and would recommend them to anyone considering putting in new windows or doors.
Description of Work: We had 7 windows replaced last year and then a few weeks ago had the rest of our windows (6 more) and a sliding glass door installed. We had double hung, low e, argon gas filled windows installed. We replaced a French door with a sliding glass door. After having two French door frames rot, we decided to put in a sliding glass door with a metal frame that cannot rot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rose B.
06/2010
5.0
replacement windows
  + -1 more
They were fantastic. They were very professional and cleaned up everything. I couldn?t give them any higher marks. They were not the cheapest when it came to their price.
Description of Work: I used the services of Thermal Windows for installing new windows for most of the house and they finished the work about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mark C.
06/2010
5.0
replacement windows
  + -1 more
We went to the Tulsa home show to find someone to put in new energy efficient windows in our home. Our home was built in 1982 and almost all the seals had failed and had fog inbetween the pains. We had 3 contractors give us bids. We had 17 windows to replace. We chose Thermal Windows because they had the lowest bid, we felt the best product, the sales person was not high sales pressure(one person that bid was 3 times as high and I had to threaten him to get him to leave). She made great suggestions for different windows in our living room, front bedroom and kitchen that we took her on our word and we loved them. She was really pushing their aluminum windows which were slightly more expensive but would not have qualified for the tax credit. We went with the vinyl windows which also have a lifetime limited warranty. For $96 we got coverage on accidental glass breakage on all the windows. The installers were very professional. They felt when they got here that it was a 3 day job but got it done in 2 days working from 9am to 7 pm. They did a great job, great cleanup and very professional installation.
Description of Work: We had Thermal Windows put new windows in our entire house. We had 17 windows that qualified for the energy tax credit. This included new wood on the outside of the house and proper re-motaring around the windows. We placed order and they were installed about 6 weeks later (promised 8-10 weeks)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Beverly H.
06/2010
5.0
replacement windows
  + -1 more
From our initial talk with the salesperson at the local manufacturer's facility, through the measuring and newly required testing for lead in our home's construction, and the scheduling for installation, everything was handled professionally and on time. The installers are company employees and lived up to the receptionist's assurance that they would be "clean and quiet". They worked efficiently, cleaning as they went. They repeatedly invited my inspection of their work. Before leaving they replaced curtain rods and rehung three sets of blinds. Our temperatures are currently in the 90's outside, but inside we are comfortable even in front of the large west-facing windows.
Description of Work: Replaced six large single-pane windows original to the house (1976 construction) with double-hung, double pane, energy efficient windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Alfred C.
11/2009
5.0
replacement windows
  + -1 more
All personel were professional, courteous and completed the job in a workman like manner. An exceptional job was done with 3 section bay window. I chose bronze aluminum finish and requested bay window trim to be completely completely boxed in like material. Results were top level all around.
Description of Work: Total window replacement for residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Jean A.
10/2009
5.0
doors, replacement windows
  + 0 more
We contacted Thermal Windows based on Angie's List, recommendations from other customers, and ads on TV. Their sales reps, customer service reps who came to the house to take measurements and otherwise assess the old door for replacement, and the installers were knowledgeable, communicated well, were punctual, and courteous. We are very happy with our replacement door and would definitely use this company again.
Description of Work: Removed old, cloudy, 8-foot sliding glass door from 1960s era house and replaced it with energy efficient sliding glass door. New door has more security features, can be locked from outside, and is much easier to slide along the track than the old one was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Pamela T.
01/2008
5.0
replacement windows
  + -1 more
Thermal Windows was my second quote. The sales rep was very knowledgeable, no hard sell. We took a variety of color options outside to see what matched the style and color of my home before working out the rest of the details. All of the options were presented and did not feel pressured to get more than I was comfortable with. The quote and variety of options sealed the deal for me. The crew was very pleasant and professional. While 2 men worked taking out the windows, the other 2 followed installing the new ones. Clean up took place as they moved from one to the next. Following installation, I was instructed on the windows' operation, and showed how to change the stops from the originals to the longer ones I had requested. I received a follow-up call from their supervisor a few days later to confirm the work was completed to my satisfaction.
Description of Work: I had 11 windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

ANN O.
06/2007
5.0
replacement windows
  + -1 more
I got quotes from four companies and was impressed with Thermal Windows immediately. No hard sell, not confusing presentation with numerous choices. The representative just set down two window segments, one vinyl, one metal and said "we make the best window we can of each type". No confusion, just upfront. The install went great and I received a follow-up call checking on my satisfaction, as well as a letter of thanks.
Description of Work: I purchased three replacement windows and had them installed. (I had previously had Thermal Windows replace the rest of my windows).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

BRIAN R.
05/2007
5.0
replacement windows
  + -1 more
The whole process was well organized. First the inspector came out and measured all the windows. Then the installer came out and did the installation. The final procedure was the follow-up, which was done by the foreman.
Description of Work: Thermal Windows Incorporated removed my old three bay windows that consisted of 2: 2 x 5 and 1 4 X 5 and replaced them with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

07/2006
5.0
replacement windows
  + -1 more
IT TOOK THEM FOUR HOURS TO COMPLETE THIS JOB, AND THEY DID GREAT. THEY CLEANED UP AS THEY WERE WORKING SO THERE WAS NO MESS. I AM HAPPY WITH THE WAY MY HOUSE LOOKS NOW.
Description of Work: THIS COMPANY INSTALLED TWO DOUBLE PICTURE WINDOWS, AND A TRIPLE WINDOW IN THE FRONT OF MY HOME. THEN THEY INSTALLED FIVE OTHER WINDOWS ALONG THE SIDE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

07/2006
5.0
replacement windows
  + -1 more
I WAS VERY SATISFIED WITH THE PEOPLE FROM THIS COMPANY. WHEN THEY GOT THERE THEY STARTED WORKING RIGHT AWAY AND HAD THE WINDOWS INSTALLED IN NO TIME. THEY WERE VERY NICE AND TOOK THEIR TIME SO MY WINDOWS LOOK GREAT.
Description of Work: THEY INSTALLED A COUPLE NEW WINDOWS FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2006
5.0
doors, replacement windows
  + 0 more
THEIR PRODUCTS ARE TOP OF THE LINE. THE PEOPLE IN THE OFFICE ARE COURTEOUS EVERY TIME I CALL. THEY ALSO MAKE A FOLLOW UP CALL TO MAKE SURE EVERYTHING IS OK. THE WHOLE COMPANY IS GREAT. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM.
Description of Work: THEY REPLACED THIRTEEN WINDOWS, AND THREE SLIDING DOORS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

BILL M.
07/2006
5.0
replacement windows
  + -1 more
THEY DID AN OUTSTANDING JOB AT KEEPING THINGS KEPT UP AROUND THE HOUSE AS THEY WORKED. THEY CAME WITH ALL THE SUPPLIES THEY NEEDED TO DO THE JOB. THEY WERE VERY HARD WORKING, AND I AM SATISFIED WITH THE JOB DONE.
Description of Work: I HAD FOURTEEN NEW THERMAL WINDOWS INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

JACK L.
07/2006
5.0
doors, replacement windows
  + 0 more
WE LIKED HOW THEY WERE HERE WHEN THEY SAID THEY WOULD BE. THE PRICES WERE INEXPENSIVE FOR ALL THE WINDOWS INSTALLED. THEY ALSO HAULED AWAY THE WINDOWS THAT WERE REPLACED. THEY WERE VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY CAME OUT AND INSTALLED ELEVEN WINDOWS AND TWO SLIDING DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

07/2006
5.0
replacement windows
  + -1 more
I HAVE TO SAY THAT THEY WERE VERY PROFESSIONAL AND FRIENDLY. THE COMPANY WAS ALSO VERY EFFICIENT. I WAS REALLY HAPPY WITH THE WORK THAT THIS COMPANY DID FOR ME.
Description of Work: THEY INSTALLED WINDOWS FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

07/2006
5.0
replacement windows
  + -1 more
THE WINDOWS ARE BEAUTIFUL, AND MUCH EASIER TO OPEN NOW. I WOULD SAY THAT THE COMPANY ITSELF IS JUST GREAT. THEY DID A GREAT JOB. I WAS REALLY HAPPY WITH THE FINISHED PRODUCT.
Description of Work: THEY INSTALLED SEVEN WINDOWS IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

B. W.
07/2006
5.0
replacement windows
  + -1 more
WE REALLY LIKE THAT THIS IS A SMALL LOCALLY OWNED AND OPERATED COMPANY. THEY HAVE AWESOME QUALITY WORK AND IT ALL COMES WITH AN OUTSTANDING WARRANTY. THEY ARE ALSO VERY HONEST AND TRUSTWORTHY PEOPLE.
Description of Work: WE HAD THEM OUT TO TAKE OUT THE OLD WINDOWS AND PUT IN ELEVEN NEW ONES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

LIZ T.
07/2006
5.0
replacement windows
  + -1 more
THEY CAME ON VERY SHORT NOTICE TO INSTALL NEW WINDOWS. THEY COMPLETED THE JOB QUICKLY AND I WAS VERY PLEASED WITH THE LEVEL OF SERVICE THAT I RECEIVED.
Description of Work: THEY INSTALLED WINDOWS IN OUR THREE STORY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

07/2006
5.0
replacement windows
  + -1 more
THERMAL WINDOWS DID AN EXCELLENT JOB. WE WERE VERY PLEASED WITH THE SERVICE WE RECEIVED FROM THEM. THEY ALSO FINISHED THE JOB IN A REASONABLE AMOUNT OF TIME, AND DIDN'T LEAVE A MESS.
Description of Work: WE HAD SEVERAL NEW WINDOWS PUT IN BY THERMAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
5.0
replacement windows
  + -1 more
THEY CAME AND THEY DID A GREAT JOB! THEY INSTALLED OVER 20 WINDOWS IN LESS THAN A DAY. I WAS REALLY HAPPY. THEY WERE FRIENDLY, EFFICIENT AND I COULDN'T OF HIRED A BETTER COMPANY FOR THE JOB.
Description of Work: THEY CAME AND INSTALLED WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

LAUREL W.
07/2006
5.0
replacement windows
  + -1 more
EVEN A COUPLE YEARS LATER, AFTER THEY WERE INSTALLED, THE COMPANY GAVE NEW LOCKS FOR THE WINDOWS TO ME FREE OF CHARGE! I HAVE BEEN HAPPY WITH THEIR SERVICES SO FAR.
Description of Work: THEY INSTALLED 13 THERMAL WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

07/2006
5.0
replacement windows
  + -1 more
THEY MANUFACTURER AND INSTALL ALL THEIR OWN WINDOWS. THE PEOPLE WERE WONDERFUL TO WORK WITH, VERY HELPFUL AND EASY TO TALK TO. THE WINDOWS THEMSELVES ARE SO NICE AND EASY TO CLEAN.
Description of Work: THEY REMOVED THE OLD WINDOWS AND INSTALLED NEW THERMAL WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

12805 E 31st St, Tulsa, OK 74146

http://www.thermalwindows.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Siding,
Egress Windows

FAQ

Thermal Windows Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Thermal Windows Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Thermal Windows Inc offers free project estimates.
Yes, Thermal Windows Inc offers eco-friendly accreditations.
No, Thermal Windows Inc does not offer a senior discount.
No, Thermal Windows Inc does not offer emergency services.
Yes, Thermal Windows Inc offers warranties.
Thermal Windows Inc offers the following services: Windows for replacement and new construction, both vinyl and aluminum, as well as storm doors, patio doors, entry doors and french doors.
Siding, Skylights

Contact information

12805 E 31st St, Tulsa, OK 74146

http://www.thermalwindows.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM