Appliance Repair, Appliance Repair - Small, TV Repair
About us
A 1 Appliance is a family-owned and operated company that has been serving the Tulsa area since the 1980’s. A 1 Appliance provides our customers with unparalleled service and support with over 25 years service experience. We have grown to be one of the most respected appliance companies in the Tulsa area.
Our mission is to provide each customer with assurance, that the services they receive far outweigh their investment and that the services we provide are (1) done right the first time and (2) that they are superior to our competition. We measure our service success by customer satisfaction. We know we must earn customer loyalty by bringing you the best possible service at the best possible price.
A1 Features
FREE Service Call with repair
FAST Same Day Service in the Tulsa area
SATURDAY Service at no extra charge
EPA Licensed for your protection
Description of Work: Repaired Fridgidair refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARCUS W.
08/2017
5.0
appliance repair
+ -1 more
Great, timely and professional
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Judy K.
08/2017
5.0
appliance repair
+ -1 more
They did a great job
Description of Work: Repair refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
David M.
04/2017
5.0
appliance repair
+ -1 more
went very well!
Description of Work: rewire dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ivana C.
04/2017
5.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Bruce B.
07/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: fixed dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven N.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Refrigerator making noises much of the time. Unfortunately when the serviceman can the refrigerator did not make any noise! He was, of course, unable to troubleshoot the problem but he did clean and inspected the refrigerator. Since then the problem has improved but not completely gone away. The serviceman told me if it would just make the noise when he was here he could track down and correct whatever the problem was. He told me they had a 30 day guarantee and if it started getting worse where he could hear what it was doing he would come back for no charge. It is better and doesn't make the noise long enough to call him back out. Anyway the serviceman did everything he could and I would certainly use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
JOHN A.
06/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
JOHN H.
05/2016
5.0
appliance repair
+ -1 more
.
Description of Work: Very prompt courteous service to repair our refridgerator. Needed a special part and was able to locate and install the next day. Tech offered valuable advice regarding protecting the electronics used for refridgerator control from power spikes by using a simple surge suppressor. I very highly recommend A1 for any Appliance repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Ivana C.
05/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Washer did not drain. Technician came as scheduled, opened up the pump and found a coin that was preventing draining. Charged as agreed and respected Angies list discount. Great company!!! Highly recommended!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
elizabeth G.
11/2012
5.0
appliance repair
+ -1 more
It went very well overall and the parts he replaced had it working that same evening. Its been a couple of weeks and the problems have been solved.
Description of Work: our refrigerator was having several issues and quit cooling. i called A-1 and they send out Echan who was fantastic! He spent quite a bit of time trying to figure out the issue and ended up thinking it was a stuck flap on the ice maker and no repair was actually needed. After a few days, the problem happened again. This time he came out and did further testing and discovered a couple of parts had gone bad. I was given credit on my initial service payment towards getting it fixed and he gave me a 10% discount card. I really appreciate that he did everything he could to prevent an actual repair first without jumping to conclusions. He was very courteous and professional each time he came to my house. He even came late in the evening when it was convenient for me. I highly recommend A-1 Appliance repair and will use them in the future if needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
D F.
04/2012
1.0
appliance repair
+ -1 more
I explained on my initial call what the problem was, and they came out to confirm what I ALREADY told them what was wrong in order to collect the obligatory $89.95 service call WITHOUT letting me know ahead of time that the repair would cost me $425+ for a new CCU (the computer part of the washing machine). For $425+ (and they had to have known this ahead of coming) I can get a new washer! They knew that, yet they came to collect their $90 anyway. The bottom line: the technician spent literally 90 seconds to tell me what I told them on the phone, collected his $90, and now I still have to replace my washer. My husband thundered, "Tell him to get the &#@^% out of my house." Then he told me to NEVER call them again. FOLLOW UP: I sent my CCU (the computer part of the washing machine) to some fabulous people in South Carolina called Circuit Board Medics. They routinely repair these CCUs and send them back to you for $79.95. As it turns out, and I spoke to the salesman at length, THERE IS NOTHING WRONG WITH MY CCU!!! So they are sending it back to me at no charge. Circuit Board Medics are honest, and they are a good company! I probably need a part that costs $25, not a new CCU which would cost me $425, according to A-1. This makes the service man from A-1 either dishonest, stupid, or inept You pick. My recommendation is run, not walk, away from A-1.
Description of Work: I explained on my initial call what the problem was, and they came out to confirm what I ALREADY told them what was wrong in order to collect the obligatory $89.95 service call WITHOUT letting me know ahead of time that the repair would cost me $425+ for a new CCU (the computer part of the washing machine). For $425+ (and they had to have known this ahead of coming) I can get a new washer! They knew that, yet they came to collect their $90 anyway. The bottom line: the technician spent literally 90 seconds to tell me what I told them on the phone, collected his $90, and now I still have to replace my washer. My husband thundered, "Tell him to get the &#@^% out of my house." Then he told me to NEVER call them again. FOLLOW UP: I sent my CCU (the computer part of the washing machine) to some fabulous people in South Carolina called Circuit Board Medics. They routinely repair these CCUs and send them back to you for $79.95. As it turns out, and I spoke to the salesman at length, THERE IS NOTHING WRONG WITH MY CCU!!! So they are sending it back to me at no charge. Circuit Board Medics are honest, and they are a good company! I probably need a part that costs $25, not a new CCU which would cost me $425, according to A-1. This makes the service man from A-1 either dishonest, stupid, or ineptYou pick. My recommendation is run, not walk, away from A-1.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$90
Arthur W.
04/2012
5.0
appliance repair
+ -1 more
Called them and got a fast appointment and then they called me back about a cancellation and moved me up to the next day! Tech was extremely knowledgeable and professional. I will use A1 for any appliance repairs needed. I strongly recommend them!
Description of Work: Repaired faulty control panel on Maytag Neptune Washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Lisa H.
02/2012
5.0
appliance repair
+ -1 more
They were quick and were able to repair my dishwasher in two days.
Description of Work: They gave me an estimate on my dishwasher then repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carla R.
02/2012
5.0
appliance repair
+ -1 more
The lady on the phone was very nice. They came out in a day. He was knowledgeable. He cleaned up very well.
Description of Work: They fixed my washer. My washer was over flowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Margie S.
01/2012
3.0
appliance repair
+ -1 more
I wasn't satisfied. Didn't get the problem fixed.
Description of Work: Was having problem with my refrigerator making a weird noise at certains times. Wasn't sure if it was the fridge or the icemaker. Gentleman came in, said hum, it's running, I don't hear anything. He never checked to see if he could find a problem. That was the end of that. He said if it continues, let us know and we'll come back. Well, as I told him, it's been doing this form months.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$100
Dudley V.
01/2012
5.0
appliance repair
+ -1 more
Very friendly serviceman. Very knowledgable about appliances. Gave us numerous tips on how to keep dishwasher working a peak performance. Will definitely use A1 again!
Description of Work: BUtton lights on dishwasher were flashing. Diagnosed problem to be bad keypad and ordered replacement. Parts came in in less that one week. Replaced keypad. Dishwasher is working just fine now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Bonnie P.
01/2012
5.0
appliance repair
+ -1 more
This was the best experience I have had with a repair tech and company in a very long time. I have used other service companies for appliance repair in the past and the experience was awful. This company will be my first choice from now on. Highly recommend.
Description of Work: Dryer drum making loud noise. The tech worked with his home office to order the parts while in my home, gave me the cost of repair and a day that he would be able to return to install the parte. Completely respectful of my problem and my time. Extremely professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas B.
11/2011
5.0
appliance repair
+ -1 more
The serviceman who came out was very helpful and I will use them again in the future. They only charged me $29 to come out and troubleshoot my problem and were here when they said they would be.
Description of Work: I used A1 Appliance Repair to see if he could fix my washing machine. It is beyond repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
ROBERT E.
11/2011
5.0
appliance repair
+ -1 more
Young man who called on use was technically excellent, friendly and respectful.
Description of Work: Repaired dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DALLAS T.
08/2011
5.0
appliance repair, small appliance repair
+ 0 more
came out to look at a whirlpool fridge we have had trouble with for 5 years. diagnosed it and had new part picked up and installed. we are tickled
Description of Work: quick out, called first, had parts with them had dryer fixed and was gone in 15 minutes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Pamm O.
03/2011
3.0
appliance repair
+ -1 more
4 days after the repair the squealing began again. Two weeks later I am a Hahn Appliances buying a wonderful washer that was much less expensive that Lowe's, Matag Clearance & Sear's. I paid $325 for the same GE washer that nearly $500 at Sears and Lowes. I will always return to Hahn's for the best buy.
Description of Work: The washer was grinding. It sounded like a bearing was going out. Kenny decided that all my front loader needed was to have the legs balanced. He did suggest I purchase a used one from his company.He cleaned & oiled something.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Delia P.
07/2008
4.0
appliance repair
+ -1 more
They did a good job with the work. The price was very reasonable. My only gripe was that they didn't clean up after themselves and they left a mess. When I got home, there was a mess in the places where he had been working.
Description of Work: The refrigerator freezer wasn't freezing so he found out what was wrong and fixed it. The ice maker wasn't working at all either, and he found the problem with that and he fixed it. It's been working great ever since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brandy J.
10/2007
3.0
appliance repair
+ -1 more
I told the tech. from the beginning that I have had a lot of problems with the fridge and did not want to invest to much money in the fridge that I would just assume have it replaced but he explained that it would cost $300.00 and no more than $350.00 to get it going again and in like new condition and I agreed thinking this would be cheaper to do than a new fridge. When he got finished he said the price would be $375.00, (he would not discount a coupon from the phone book that I had) I assumed it covered the water valve on my fridge that we had also discussed. Nope, it would cost me another $200 to get my ice and water in my door going again! I couldn't believe it $575 after I was very clear that I did not want to spend that much! I feel he wasn't honest with me, he replaced the mother board which didn't even need to be replaced and when I called the company to let them know, they didn't even seem to care. Someone was supposed to call me back but I have never heard back from them.
Description of Work: Replaced a mother board and a heater in my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$375
DEMAR M.
07/2006
4.0
appliance repair
+ -1 more
THEY WERE VERY SIMPLE AND FRIENDLY. THE PRICES WERE HIGH, BUT THE QUALITY OF THE WORK WAS EXCELLENT. THEY WERE IN AND OUT IN NO TIME AT ALL. THEY CAME OUT AS SOON AS WE CALLED THEM.
Description of Work: THEY CAME OUT TO REPAIR THE COOLANT AND THE THERMOSTAT IN THE REFRIGERATOR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
TV Repair
FAQ
A1 APPLIANCE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
A1 APPLIANCE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A1 APPLIANCE does not offer free project estimates.
No, A1 APPLIANCE does not offer eco-friendly accreditations.
No, A1 APPLIANCE does not offer a senior discount.
No, A1 APPLIANCE does not offer emergency services.
Yes, A1 APPLIANCE offers warranties.
A1 APPLIANCE offers the following services: APPLIANCE REPAIR LARGE.