Mr. Appliance Of Yukon and Stillwater

Well trained service staff

Robert was very knowledgeable about what the issues were.....and he explained everything that he had done.....above and beyond, I tell you what!!!!!!!!

Showed up when the appointment was made and was very nice and did what they could for my problem.

Arrival was punctual. Robert was most amiable and the quintessential professional. Diagnosed the issue in mere moments. Wish "all" trade professionals were as pleasant and efficient as Robert. This company is a service business you can rely on..!!

Able to come both after work and early morning to get the job done

Robert arrived and I was very pleased with his knowledge and professional attitude. I would highly recommend this company based on our interactions with Robert.

Robert arrived on time and ready to work. He knew what he was doing with our LG washing machine. He had to access the underside and found that a part that held the tub assembly and rotator had actually fallen off. He reattached it and it is running fine now. The charge was less than I thought it would be but no parts were needed - just expertise...which Robert has. Thanks again for a job well done.

I like that they were straight forward.

They called to let me know they had a cancelation and could come early. That worked great with my schedule.

They arrived in time and were ready to do the job.

We have a Wolfe downdraft vent for our center island cook top. It quit working. Mr Appliance was recommended to us by a couple of different sources. It turned out to be a difficult repair in that the parts that were sent to them by the distributor did not work. After a few trips of trying different things, they called Wolfe and we were sent newer version of the parts we need. That finally worked. Because Mr Appliance was unable to return the parts that didnt work, we were still charged and paid for those parts even though the parts(that did work) that Wolfe sent were complimentary. when the repair did not work after a couple of times, the owner Cole started to come out with Zac, the technician. Cole wanted to make sure everything was done right. They remained patient, diligent and professional throughout the process and were able to finally do the repair after given parts that actually worked. We are working with Wolfe to try to recover the parts we paid for that didnt work. Those parts were sent by their distributor specific to our serial number. It remains a mystery as to why they didnt work. Now we wonder whether the part/parts that were replaced were truly â badâ considering their replacement didnt work either. This has been a long drawn out process through no fault of Mr Appliance. They were persistent and were able to get the job done. I would think if they can get through our repair, other repairs will probably seem easy

They contacted me and quickly arrived to solve my refridgerator problem within 24hrs.

Such a great experience with both technicians. Came same day I called, diagnosed the problem and ordered part needed. Two days later they came to fix problem and install the new fuse. Both men were So polite and professional. Definitely will refer others.

very pleasant. still have a question if it is going to work right.

Great service

they had good customer service

Good communication. Showed up on time. Quick dx of problem.

My freezer quit running so I Googled for a repairman. It was late in the day so I didnâ t expect a call that evening. Someone called me 1st in the morning. Told me their pricing and they would have a trvhnicsn the next day. The repairman showed up early and found my problem quickly. Most polite and honest people. I highly recommend .

Even though the cost of repair was very high. The technician was very professional and customer service was excellent

Very good at what they do

Prompt, friendly, to the point, explained problem clearly

The workers arrived on time and immediately knew the problem. I was overall satisfied with their work.

This company is wonderful to work with. They were prompt to reply and kept me appraised of timing for arrival during the day. Patrick was neat and efficient. He was also extremely informative. Thank you !

Excellent job and got the part and finished in one day

Extremely accommodating and quick repair time. Would use again!!