I have dealt with construction people and contractors in the past, and this is by far the worst experience I have ever had. I would never recommend this company to anyone. I would avoid them at all costs!
Description of Work: While doing laundry, my toilets started gurgling and my bath tub became clogged. Therefore, I contacted the Oklahoma City office of Mullin Plumbing and scheduled a plumber for 4 pm on Friday, Jan. 11, 2013. However, the plumber did not show up until 7:30 p.m. When he finally arrived, he did not do anything to try an unclog the line. He also did not have all of the items he needed. He even asked to borrow a bucket, which he took and never gave me back (it was a blue mop bucket). The plumber started digging in my yard, and after an hour and half, he stated he could not find the problem and would have to come back. He was "willing" to come back the following day (Saturday) on his day off, and he would talk to his supervisor about waiving the overtime charge. However, he told me I could not use my toilets, and if I had to use the bathroom, I had to go to the 7/11. He left leaving a big hole, uncovered, and pile of dirt next to my neighbor's garage. The following morning, the plumber arrived at my house. After five minutes, he informed me that the sewer line was broken and that my drainage system under my house needed to be replaced. Interestingly, he made this assessment without going into my crawl space or inspecting the plumbing under my house. He told me that he had to go talk to his supervisor and see how much this would cost. He drove up the road and came back a few minutes later. He told me not to worry. "He was going to take care of me. He was a representative of Mullins, and a licensed plumber." He told me to call him on Monday (1/14/13) on his cell phone and not to call the office. I thought this was odd. He would put me on the "board." He was going to "find a good helper," would come back out, give me an estimate, and take care of everything. Once again, he said I could not use my toilets and that there was nothing else he could do for me. Lucky me, he was not going to charge me for Saturday. However, he spent three hours on Friday, so the charge was $269.50. However, he never spent three hours. I asked the plumber what I was looking at in costs. He said he wouldn't know for sure until he came back. I asked him to give me a ballpark and told him I would not hold him to it. He said about $9500. He left and again left the hole uncovered, so I had to go to Lowes and get something to cover it. I hired another plumber, and he was able to unclog my line and temporary fix the line so I could use it until he can replace the sewer line for $150. He also said my drainage system under my house was fine. He is going to replace my sewage line for $3000.00.