King's Green Cleaning

It is always an excellent experience. I recommend them all the time.

Contacted King's Green Cleaning and immediately got an appointment for an estimate. Owner explained how her company was set up and exactly what to expect from our initial deep clean. I was impressed with her business model and was absolutely thrilled with the results. Total cost came back under estimate, and I got a follow up phone call to make sure I was happy with the service. So happy to have found this company and really looking forward to being a regular customer. It feels so good to come home to a clean house!

Liz is the team leader, and she directed her two co-workers (Mayra and Veronica) on what areas needed to be done. They were very efficient and extremely thorough. Liz definitely does not believe in cutting corners. They will clean your house thoroughly in a timely manner. Liz also estimated that if they come out every couple of weeks, I would be looking at 4 man hours per visit in a 2500 sq foot home. I have them on my schedule to come out again.

Terrible. I booked this company based on an Angie's List special price of $165 for six hours of cleaning instead of their normal $210 price. When I booked, I was the only one booked for that day and it was going to be 2 people for 3 hours. I got a call that week saying that they were unable to fulfill the three hours they had promised, they could only do two hours. I asked why this happened when I was the first to book and they didn't have a good answer. I made it clear that I was not happy. Friday comes and 3 people actually show up to work for 2 hours, which is good. I told them that the most important things to me were cleaning the kitchen floor - a 5x7 space and cleaning two small bathrooms, including washing the floors. I said it wasn't necessary to clean the tub in the second bathroom. I said it wasn't necessary to clean the adjacent dining area in the kitchen. I asked them to wipe out the refrigerator which is normal sized and had hardly anything in it. I was told they didn't do that but I had discussed it with the owner before the appointment and she said it would be fine. Then, there was my 16x20 living room with a 3 shelf glass entertainment unit, a mantle and two end tables, along with the couch, love seat and cloth ottoman. After two hours, the kitchen counters - all 12 feet of them - were cleaned, the living room was cleaned except the furniture wasn't vacuumed, including a pillow where it was obvious my cat likes to hang out. The blinds were wiped down while they were closed - each slat wasn't cleaned. The refrigerator, not the freezer (which I didn't ask for) was cleaned. One bathroom was done. NOT DONE: Two of the three things I said were the most important to me: the kitchen floor and the second bathroom. I complained and was told that I got a discounted price - they tried to charge me the full price first. Then I was told it was a first-time cleaning so it was thorough. I have had thorough cleanings before of more of my house than they cleaned it took one woman 5 hours to clean the whole house. My eleven year old son and I can do what they did in about 1 1/2 to 2 hours and that includes cleaning both bathrooms, mopping the floors and washing the windows. They knew I have been very sick for a few months and even hospitalized and really needed this service. And I got VERY, VERY POOR SERVICE. I will never use them again.

3 people spent 3 hours on the job. They arrived early. The transformation was pretty spectacular. I did not know how pretty the kitchen floor was. The counters are no longer scary. Also, they helped me find and coordinate a carpet cleaner. Which was totally above and beyond!

Amy came by the house to provide an estimate. We had a pleasant visit and liked the service she described and the estimated cost. The following Monday her crew showed up (one supervisor and two crew members). Completed the work in a reasonable amount of time. Cleaned the shower/tub, and the kitchen floor. They did an excellent job. Looking forward to continuing the service.

I would highly recommend! I have been using King's Green Cleaning weekly for the last 3 months. They do an excellent job! Highly professional and very NICE!!! Great job girls!!!

I have used King's Green Cleaning since December 2012. I appreciate Amy's professionalism; her concern for her clients, staff, and the environment; and the use of environmentally friendly cleaning products. Most cleanings are provided without issues. The rare times there have been problems, Amy has responded promptly and offered a satisfactory solution. It is always a pleasure to enter my sparkling home after a cleaning. I recommend King's Green Cleaning to my friends, and they have thanked me for the recommendation.

We have been using this firm Kings Green for a year now. They always call 15-20 minutes away from our appointment time to let us know they are on the way. Quite prompt and will let you know if they are running into any time problem well before the appointment time. This gives you the option to wait or re-schedule if needed. Our house looks so clean and shiny when they finish that I hate to run the water in the sink as this will mess up the polished look..... When they enter your house, they go right to work. No wasted time or cell phone activity. Every thing is left untouched except for dusting and right where you expect it to be. Honest is the watchword here..... We have had other firms that you might pay less, but they don't hold a candle to this firm. We will expect to stay with them another year or more..... My wife and dog who move around when they are cleaning their areas, don't mind as the results are worth it. Liz the manager always brings a assistant to help her and both take about 1.3 hrs to clean our home of 2,000 sq. ft. We recommend them every chance we get. Great job King's Green!! The gill family

excellent job. very happy. wish I had done this sooner!!

Usually there are 3 women to clean our 1100 square foot apartment. They can go through and have the whole thing done in less than an hour, And they are very thorough. It looks great when they are finished. My husband is handicapped and when he isn't feeling well, they just work around him while he sits in his chair. They are very pleasant, too. I would recommend King's Green Cleaning to anyone looking for house cleaning.

Major concerns with this company: 1. Following agreed upon terms. They seem to do what they deem best even if it is expressly against what the homeowner has told them. 2. Pets. We have had multiple incidents with the cleaning people and our pets. Two to be specific, one where they left our miniature dachshund outside after they left in January, and the second would be this last Wednesday 3. Unprofessional. We had a few issues with this company and our pets as well as specific agreements that had been made prior to them arriving at our house. The first time there was an issue they were very apologetic. This last Wednesday we asked the owner of the company to please not clean or enter a back bedroom, as well as to leave the animals alone that were in it, one of them was injured and did not need to come out of his crate as he might further injure himself. We received confirmation from the owner that this would not happen. Low and behold when we check our security features there is our dog being taken outside against our agreement and orders. When we call with our concern we are met with hostility and anger. A simple apology would have defused the situation, however the owner decided to argue. We then put our reviews on different sites so that people could understand our frustrations and concerns that we have with this company that we had used. Our original review: “Apparently communication and direction is impossible with this "company". I had to request our master shower be cleaned on multiple occasions and their dusting skills are a joke. The crew refused to use our vacuum instead their own after our requests. They let our dogs outside without permission one day and then left our miniature dachshund outside in January to nearly freeze to death after they left our house! Then on top of that I specifically told them to stay out of our back bedrooms because our other dog was hurt and crated. They not only went into the bedrooms against our direction, they let our hurt dog out of his crate and out in our backyard to get hurt further!!! DO NOT allow these idiots into your home! Not only will your house not get cleaned, they put your family in danger.” Once the review went up, the owner then threatened us with a lawyer and cease and desist order. So we added the following to the review: “After the owner, Amy, read this review she text me several times threatening to sue me and file a cease and desist. Apparently she isn't familiar with freedom of speech. We have security video and printed conversations to prove everything that happened. I had to block her number to get her to stop coming after me.” King’s then responded with: "There are 4 complete lies in this review, which is why I will file a cease and desist. Of course you have freedom of speech, but you can't completely make up lies about a company and post them online without a company protecting themselves. I responded to your review and did not continue coming after you. You had a very great experience with our company, which is why you continued to use our company for so long. The only mistake we made, which, I'm more than happy to admit, is we let your dog out, and stayed with him or her, while it went to the bathroom. NO harm was done and you know that. Both times we let your dog out was because it seemed urgent for your dog to do so and, as animal lovers ourselves, we were trying to do the right thing. The initial time we let your dog out, was an unusually warm day for January, and you know that too. Your dog was not left in the freezing weather. You were upset at the idea that it could have been freezing that day. I sent a gift to your dog the following day, to apologize, but I don't see that you've mentioned that. Again, we will own up to any wrongdoing on our end, but I won't tolerate someone lying about our company." Not only did she own up to the major concerns that I have listed, she delusionally expected a positive and enjoyable review.

See above...can't say enough good things.

I called King's Green Cleaning at 4pm on Thursday May 5th, left a message and they called my back by 9 am the next day. After speaking with Amy and going over all they do in a home and the pricing details me and my wife decided to set up the appointment for Monday the 16th. She called me on Friday the 13th to verify the appointment and make sure we still wanted them to come and clean. We had never had professional cleaning done on our home before and were a little concerned as to whether or not out home would actually be cleaned to our likings for having to pay for it. Let me tell you, when we got home from work and saw the finished product we were VERY pleased. We ran our fingers across everything from the blinds to tops of picture frames even the tops of our tvs that are mounted on the walls and inside the globes on our light fixtures. Everything was clean and looked absolutel great!!! Amy told us when we were setting up the appointment that a home our size would typically take 2 people 4 hours to clean and that if it took longer she would call us and we would have the option to have them stay and clean or call it good. She called when her employees went to lunch and said that they were having problems getting all our hard water spots off everything. We have a well, lived here for 8 years, and just recently put in a water softener so the calcium build up has been there for a while. We told her not to worry about that so they were done at that point. I would absolutely use King's Green Cleaning again if the need ever arose again. The only reason we did this time was because we are having approx. 100 people to our house for a graduation this weekend and have run out of time. King's Green Cleaning did a fabulous job and would recommend them to anyone needing a good cleaning!! Thanks Amy for a great Job!!!!

Excellent job- close attention to detail

Two maids arrived at our house at the scheduled time. They were both polite, courteous, respectful, and FAST! They did a fantastic job with our little house and the two of them got almost everything that we needed done in those two hours. It was a great experience, and now I'm scheduling regular service with them! And we love that all of their products are earth-friendly!

I arranged to have them come out in December. We had had an ice storm, and I didn't have electricity at my house for over a week, and they came out the following Monday. I wasn't at home to take care of my dogs because I was out running around trying to take care of my electricity and they went to the house. The house wasn't really that bad, but not long after two women arrived from the agency, the boss came and said that I had to clean up after the pets and do some other cleaning before they cleaned my house. This was advertised as a deep clean. I don't have a high opinion of them. I tried to explain to them, but she didn't seem interested. I had been overwhelmed, I was exhausted after not having any heat or electricity for a week, and she didn't seem to care. They were there for 20 minutes most. They didn't do anything. They did show up.

There were two people. It was a personal referral. I would use them in the future. They use all green products.

They still come every other week. They are amazing and I don't know what I would do without them. We just moved to a bigger house that is 5600 feet, so it cost more. I had surgery and they have come in extra times to help. They have provided references for other companies that do things that they don't do. It was nice of them to do that. They recommended a window washing service, they have good contacts for stuff that they can't perform. I am so thankful every time they come. They are using a higher quality product. They are very detailed, I can leave a list of specific things done, and they will do it. I haven't had any problems. They will immediately text me or email me if I have any questions. They don't have a set time, we have a set day though and they come when they are done with their previous house.

I've never hired a house cleaner service before but I expected much more. What they did do seemed clean enough but they left obvious dirty areas. Especially glass. Had to ask them to clean the glass storm door on their way out. Big mirror over the main vanity...not cleaned well. Bath tub/shower area still had cleaner residue on the front of the tub. They did ok in the kitchen and the wood floors (still missed some areas), but we had the house pretty well cleaned before they arrived. They used my new bottle of stainless appliance cleaner and left with it...probably by accident. It just felt like they couldn't wait to leave and the minute their 2 hours were up they were out the door. No hard feelings but I'll not use them again. I believe I can get someone in my neighborhood that will do more work for the same money. To each his own...

It went very well. My goal was to get 3 rooms cleaned in the time allow, and they worked very quickly but very thoroughly. In the end, they nearly cleaned the entire house.

I had two very professional ladies clean my entire home in two hours. I was completely satisfied, and I will be using this service again.

When they get to my house they start work immediately without me having to tell them what to do. They work fast but efficiently. Very pleasant to have in my home. If I have special directions for the week I get in touch with Amy King and she will inform them before they even get here. When they leave my home looks awesome. I would definitely recommend them to anyone I know. I love that they are Green friendly.

The communication is always wonderful from this company. I couldn't be happier with the service they provide. You will not go wrong with using King's Green Cleaning. They have super sweet employees and the owner is very attentive to the needs of each client.

I purchased the "$125.99 for 4 Hours of Housecleaning" coupon. Via message on AngiesList.com someone reached out to me almost immediately to schedule the cleaning, and the date and time was confirmed by phone call. Two ladies arrived within the designated time frame they gave us. They cleaned for two hours, and asked us which areas we would like them to focus on. The remaining rooms they spot cleaned with the time they had left. Dusted base boards, ceiling fans, wiped down counters/shelves, vacuumed rugs, mopped floors. Thoroughly cleaned our master bath. All in all did a great job, were very nice, friendly, and professional. We plan to schedule regular cleanings with them! I am told the same "supervisor" will come to our house each time, and we appreciate that the same "team" of ladies will be the ones to clean our house instead of it being a different group each time. We have a dog also and they do not have a problem with pets.