King's Green Cleaning

The ladies did a nice job for the work described. I would recommend and will look to use again

Fantastic! I had a different crew this time, but they had no problem catching all the trouble spots.

They were on time, worked hard and did a good job.

They did a fantastic job in cleaning the house, and they located a lost earring that would have cost us over $400 to replace.

Fantastic. They don't stare at a watch. If they have to stay a little longer, then they stay a little longer and don't ask for additional money.

I am disappointed in the lack of service. I thought they would be a good company since they had good ratings. If they are not returning phone calls, I would be worried if I did schedule if they would even show up for the appointment. Very poor customer service.

They do a good job of taking care of trouble spots, and they work around you efficiently.

Can't say enough about these ladies. They do a wonderful job taking care of the trouble spots in my house.

They were pretty good! It was a little expensive, but I would probably use them, again.

The 3 women who cleaned my house were right on time and were so pleasant and friendly. They were very knowledgeable and knew just what to do. I had left some special instructions and they were completed just as I wanted. I am so glad they are using non-toxic cleaning products because I have two dogs. They were very dog friendly! This was my first cleaning, so I was provided with an estimate of the cost. When the cleaning was completed, the supervisor of the 3 women gave me the cost based on exactly the amount of time they were cleaning. The price was very reasonable. I will absolutely use King's Green Cleaning again. I am a very busy person and it was so relaxing to come home to a clean house!

I was asked what I wanted concentrated on becasue I had purchased a specfic amount of time. I explained that the master bath was my first concern and then dusting were my major concerns. They did go into several rooms but not one was what I would consider clean when they were done. The master bath had a hair in the tub. The floor in the bathroom had trash on the floor when I inquired they said it came out of the drawer when they were cleaning. I had no personal belongings in the areas they were cleaning so all trash should have been removed. I was unhappy and I don't feel I got what I paid for.

Went well for a while, then they dropped the ball contacting me back. Happened multiple times, so I'm done. Puzzled and so disappointed because they work well when they clean.

To get ready for the Holidays, I requested that the oven and the refrigerator get a good cleaning, and they did a fantastic job. They took out everything in the refrigerator and 4-Cornered the entire refrigerator and the oven. This service is well worth it.

In the beginning great! They came and did an appraisal then gave the estimate. bi-weekly service with 3 people about an hour and a half for $165 each cleaning. We started service and all checklist items on website and proposal were performed as satisfied. However, over time they cut the staff and magically performed all the same work minus a 3rd of the workforce in an hour and a half each week; then magically they got it done in an hour. Now if that were true you'd think the fee would reduce...nope! Well, were they getting more efficient? Not really. In fact, we would call them back out to do things they missed when we noticed. Truth is though when you have cleaning this regular it's hard to say what they skipped out on. Sometimes you'd notice but you weren't real sure. All in all staff and owner were pleasant and dependable so we continued despite these things. Then we asked for a deep cleaning after we'd been gone for a few months. What a fiasco. All I can say is from top to bottom the ethics and quality of service plummeted. Even to the point of the owner getting confrontational and accusing the 2 year faithful client of lying to get a deal on the deep clean. The truth is they never finished, never came back, used a 1 day snowstorm as an excuse to keep us in the lurch for a week. Even when presented with pictures as proof of their shortcomings the owner simply dug into false positions despite her staff being caught in a lie. This was disconcerting. I understand sticking up for long term employees, but it makes you look complicit when continually being faced with proof to the contrary. Having worked with them before I'd chalk it up to an owner being in an 'over their head' position. Backlog piling up and they snapped. That being said I'd recommend a different green cleaning service that really showed good business sense. There are others out there I have recently found. But if you choose to give this one a chance; keep your written proof of the promises in the original estimate, and double check all they say they do with a checklist. If not happy withhold the payment and move on because the owner just isn't worth the headache until current business practices change. Customer is never right here even if proof proves otherwise...and staying professional is not the goal either customer service wise. Wish I could bifurcate ratings into 1st year and subsequent years on long term service contracts. They'd be 'A' that first year and the rating they are in subsequent years would be what I've given them now. I'm sure most customer who reviewed them already wish the same with these types of long term services. Like all things in life things do change over time.

Excellent service: prompt, worked the full time.

Only one person really worked. The other 2 seem really lazy.

The crew (3 personnel) is efficient and meticulous, which was important because I had family coming in town for Thanksgiving.

It went great! They arrived on time and were very professional. They got to all the cleaning we discussed. In addition, they dusted my blinds and window sills, which I did not expect!

No problems everything went great. Ladies were very nice.

Fantastic. Their attention to detail and their ability to stay on schedule is the reason why I hire them to clean my home.

I was very happy and very pleased with their service. They had great quality of work and completed everything in a timely manner. Their prices are competitive too!

They were very punctual and thorough. The team leader does a fantastic job of taking care of trouble spots that are easy to miss. I will use them again.

The crew leader and her assistant did a fantastic job of cleaning our home. They are mindful of taking care of trouble spots including the fan blades. We will hire again!

They were professional, well organized, and did a great job. I was very pleased. Will use them again.

I had a Groupon for 3 hours, but it took the two ladies only two; they said I could use the other hour later. I couldn't find a surface anywhere in the house that hadn't been cleaned! They brought their own vacuum and cleaning products, which was helpful.