Response from Convenient Movers LLC
You hired moving helpers to help you load your POD. Movers loaded all the heavy items you wanted them to move. While the movers were loading your heavy furniture, you spent your time insulting and cursing your wife. You were very childish and used profane language on your wife throughout the move. In regards to the damage; You called one of the movers to help you dismantle your bed ( which was supposed to be dismantled before the loaders got there). He was helping you dismantle your bed in your room when your side of the bed fell because you could not handle the weight. You were taking down the bed with one of the movers and you let your end of the bed drop. In addition, you did not provide moving pads (blankets) so the loaders could protect your furniture before loading in your storage. Movers informed you that without sufficient moving pads, your furniture may get scratched. In regards to the manager’s reaction; The manager informed you that we need to see the damage to process a claim but you said the furniture was already loaded in the storage and we could not see it. You tried to threaten us by saying you will proceed with litigation. So we informed you that if you feel that’s the best way to resolve this issue, you may proceed. Come back here in a few months and read what other customers have to say about us.