Waterscape Creations

Bid to do $300 worth of repairs, including replacing a sprinkler control panel . . . that works!

Service was great. I had recently added a fence and shed and knew my sprinkler system would need to be adjusted. John identified problems that I knew of and some problems he showed me that I had not known (coverage in flower garden - which I later found my wife had previously noticed the problem). I have been very happy with the service and plan to use Shades of Green in the future for some backyard landscaping.

It went very well. When they were finished, he gave me a complete rundown about all the sprinkler heads, the ones that would eventually give me a problem. He looked at my control panel and offered to give me an estimate for an upgraded one. No pressure. I told him that I was comfortable with the one that I had and that answer was accepted with no pressure. It was a pleasant service call.

I had purchased this special because I wanted the plan. What I got was a photo of my house with a CAD drawing of the proposed bed, which was nothing like the design we had decided on. So, trying to get a good deal on a garden plan, I ended u!p with nothing!

I made appointment for Saturday (work out of state). Said he would be here at 0900 and arrived at 0850! Tuned up 16 zone system, including fixing programmed times and checking/adjusting all heads. I would definitely use their services again.

Great service and very helpful. Didn't try to upsell the whole time and were very honest with feedback. I highly recommend!

Very nice gentleman came out and talked with us about what we were looking for and the stages we wanted to take our landscape project in. He then went back and designed the project and sent us photos and estimates on each part of the plan.

They arrived on time, were very thorough, replaced three broken heads and greatly improved the performance of the system.

It went good. I liked that they got here when they said they would, got it done, did not make a mess and left everything as they were suppose to. I did not dislike anything.

Work to be completed soon. I appreciate how helpful provider has been.

It went great. They came in when they said they would, and cleaned the pond in no time at all. We used them last year, and liked them, knew what kind of work they did and choose them again for this year. I gave them a "B" for responsiveness since it took them quite a while to get the job done, but it really wasn't their fault. The bad weather and rain put them way behind, because they had to clean some of ponds again that they had already done.

.It turned out not as expected. He said he's been really busy and said to give him 5 days. He did send it a couple of days after that but we have a large garden, a dirt area in our front yard but decided that we wanted to have plants in so I told him we didn't want any lawn there. What he did was he just kind of disregarded what I said but half of it was a lawn, a couple of shrubs and the design that he had consisted of 10 1-gallon flowering shrubs and a couple of other shrubs. The sidewalk that we talked about having to come from the main front sidewalk and going around the house was not at all that we had talked about. He had just pavers all the way around. The beds were a little bit higher, I thought. I only wanted to do part of it because we wanted our backyard leveled and he said that would take about 60 yards of dirt and estimated that out to be $600. I e-mailed him and said that that's all we'll do right now and tried to put him down to a date and he said that because of the weather, he probably wouldn't get to us until this week and I have yet to hear from him. So I'm not real thrilled and I'll be surprised if I hear from him at all. There's no consultation or anything, he did what he was supposed to do, it's just not what we had discussed. I told him I didn't want lawn in the front area and he filled half of it with lawn then put a couple of plants in there. The sidewalk was not what we had discussed and it was totally different. I would not recommend him to anybody else.

Great ideas. Will contact when ready to landscape

His pricing is medium. He was really great at doing the landscaping. He did a great job but on the followup course, he stayed off a bit and it is hard to get him back out here. I am satisfied but the response time is not really great on his followup.

The guy from Shades of Green Landscaping completed the work and we’re just trying to decide whether or not we are going to go with him or not. He showed up for the appointment and did the design. He is very busy. I think that’s probably why we’re going to find somebody else. But I had a good experience with him. He was punctual. He answered our questions.

They pulled up what we needed done and that was it. They were very good when they came. The guy even offered to get rid of the trash for us. He was very professional and nice and we would use him again in the future.

Contractor was not punctual, claimed rain impeded work, but failed to call to inform me he would not be working. Paver walk was started, not finished. Poor quality of work. Paid for aeration, fertilization and emplacement of two sprinklers. Cost $1200. Overpaid.. underperformed.

It was an Angie's List Big Deal that I purchased. It was very good. They were very professional and prompt. Their design was very good. It was a very good price for what I got. It is usually a minimum of 4 to 5 times for the design.

Before we decided to start the work, a family member had severe health problems requiriing extensive hospitalization. We decided to pospone the yard work until next year. We still plan to use them when we are ready to start.

They were polite and courteous, but in my opinion they were really overpriced.

I contacted Shades of Green to get several things done to my yard. I was cutt off while explaining what I was wanting and they asked if they could call me back. They never did. Needless to say, we found someone else.

Upon my initial contact, John Eccles came immediately to my residence. We discussed a plan and he said he would get back with me. Weeks passed, no response. I emailed several times, no response. Then I called and left a message on his phone. He finally called me back and told me that he would email an estimate, which he did after several days. The estimate looked good so I emailed him back and said I wanted him to get started ASAP. I had already waited weeks just to get the estimate. Weeks and weeks went by. After repeated attempts to get a response, I finally email him and said that I really wanted him to do the job, but if he could not, I would appreciate him telling me so I could find another landscaper. For the first time, I got a quick response. He said he has been busy and that he could get to me in a few weeks. Weeks passed again, no contact. I emailed him AGAIN to find out when he could come. No response. After a week, I emailed him and told him I found someone else. Interestingly, He emailed right back and said thank you. I wasted over 2 months.

I made contact from their own website. I waited a week with no response. I made a second attempt to contact them. I told them I had gotten their information from Angie's List hoping this would be important enough to catch their attention. Another week went by with no response. I was very disappoint in their disinterest to my request to meet. Even if they are extremely busy right now, I don't understand why they couldn't have at least had a conversation instead of just ignoring me. I am now in the process of deciding on another landscaper.

John and his crew did an excellent job, from start to finish. They completed the work in the time frame he had given me and actually used two crews at times due do the amount of work I had given them. The whole project, landscaping and sprinkler system, took them two weeks to complete. John's prices were competitive and my wife and I are extremely pleased with the finished job.

I was not impressed with the woman I had talked to. Poor communication.