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Hi-Tech Plumbing & Leak Detect Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a multi-year Super Service Award Winner in both Plumbing and Drain Cleaning. Our specialty is locating and repairing leaks under the concrete slab, in water or drain lines. We find ways to repair the leak, with minimal damage to the home. We repair and install tank-less and traditional tank style hot water heaters. We are recommended as a second opinion by most homeowner insurance companies. We also offer basic plumbing service repairs, by appointment. We are here to help!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Video Drain Inspections, Shower Pan Tests, Water Leak Locating Under The Concrete Slab, Trenchless Repair Technology

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
5%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 251-269 of 269 reviews

Kristin S.
10/2014
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: Full replacement of sewer line. Our line was buried 13 feet underground and it was a tough job. Everyone we dealt with was very professional and they worked hard to minimize the destruction to our home and landscape.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Hi-Tech Plumbing & Leak Detect Inc
I'm glad we were able to get everything taken care of for you, thank you for your business!

Jeanne N.
10/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I thought $425 for a service call to diagnose, in than 15 minutes, a leaky toilet seal and then to re- seal/reset the toilet to be over charging. I even had a coupon! It was not a complicated leak.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$425

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for the review. Our trucks have GPS tracking devices and we show we were on site for one hour and 35 minutes. I apologize you felt our pricing was high. We have 12 trucks and each serve a valuable role in our company. You had requested our leak detection services which utilize expensive equipment to enable us to find and locate most any leak. The pricing for that service is higher. Our equipment enabled us to find your leak fast and accurate. Our regular plumbing service rates are much more economical. Thank you again for using us and taking the time to post a review.

Chanki K.
10/2014
5.0
plumbing, water softeners
  + 0 more
.
Description of Work: They replaced HansGrohe shower cartridge. It is working great. |The only issue was it took more then 5 month to get the part and fix it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for the review. The type of faucet you have is not anything we could find local. Our recommendation is to replace the faucet, because many problems occur when ordering online parts. We have changed how we handle online orders and we will only order what they can put their hands on at the time we order, to keep such a problem from happening again. Thank you for being patient and for not totally killing us in the review!!

Joel P.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: We had a few maintenance items for our 5 year old house. They identified the issues and addressed them. We had a couple of items they worked on that resolved significant issues. We had a few other items that they worked on that were started having problems again within a few months. Significantly, we had a major project we were considering doing and they sent someone out to talk to us about it. Their man used my tools to assess the job then charged me $75 just to talk about the potential job. They gave me a bid back that was 3 times the next highest bid. If they didn't want to do the job then why did they charge me $75? I felt like they lacked professionalism and I was neutral on the quality of work. To be fair I never addressed this with them, I just went back to a previous contractor that I liked even though they were behind because of work load.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Response from Hi-Tech Plumbing & Leak Detect Inc
Thanks for the review. I would have found it more "fair" to have heard from you about the problem before the review, but your point is taken. I have tried to reach you by phone but have not received a call back. Our tech understood the work to be performed on the weekend which is much higher. At the time of your service, we had a radio promotion that matched any price from a licensed plumbing company. We would have enjoyed the opportunity to compete for your business. Thank You again for using us and posting the review.

Alan P.
10/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Repaired water heater leak, on very short notice, on a SATURDAY AFTERNOON. Found and repaired the leak expeditiously. Charged only the minimum call-out charge. We were very pleased. Gave the technician a well deserved tip.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for the review and the tip given to our tech. It is always good when a customer shows appreciation for great service. Thank you for your review and the business. We would have loved to receive an "A" in the price category as well!

James S.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: He came out and scoped (with a camera )my pipes for a water leak. He discovered three contributing factors- lack of guttering, lowered sidewalk, and half wall built as sources of leak. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for choosing our company and taking the time to submit a review.

Valerie W.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Snaked out kitchen sink of trailer. Checked shower for leakage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for choosing our company and taking the time to tell others how we did!

JOIE A.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They assessed the problem and when they couldn't fix it they didn't charge us anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for the review and for using our company.

C H.
06/2014
4.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: They came out two years ago to give quote to fix a belly in our drain pipe. Did not do any work at the time. Belly got worse so called them back out for a new quote. Price quoted this time increased by over $3000 in that time period. The employee that came out was pleasant and seemed knowledgable, but will not use because of price.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$8,800

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for your review. Your problem had become much worse 2 years later. We had a promotion going on during that time that would match any other price by a licensed plumbing company. That was the price we had matched during a slower period and the work had to have been performed within 30 days of the quote.

Nelse L.
02/2014
5.0
plumbing
  + -1 more
Went well.
Description of Work: Fixed a slab water leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You for using us and telling others how we did!

Nancy Y.
01/2014
4.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for giving an honest review. Our goal is a perfect score. We appreciate the fact you would use our services again. We are trying to reach you to find out how we may serve you better next time.

J.J. S.
01/2014
5.0
plumbing, sewer cleaning
  + 0 more
It went well they did a great job.
Description of Work: They communicated really clearly. Followed up really quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank You! We are humbled to receive your perfect review!

Theresa S.
06/2013
5.0
drain pipe, plumbing
  + 0 more
unknown
Description of Work: We called Hi-tech for help with a leak we found under our slab Memorial Day and were told they would come out on Wednesday at 3. Trenton arrived a few minutes early and found the leak within an hour. He advised that we should reroute the pipe rather than busting up the floor to fix the existing pipe. We were glad to hear that as our tile floor is relatively new. We were charged 300.00 for the detection and given an estimate of 1350 to actually fix the leak. He said they could do it the next day, but we asked, based on schedules if we could wait until Friday. They were able to make it happen. Jason, arrived a few minutes before our 9a appointment and was done before the business day was through. Everything was nice and clean when he left and it is working like nothing was ever wrong. I was worried about hearing running water overhead but that is not the case. We had a leak in the same line a couple of years ago. It cost us 2200.00 for a competitor to fix it. I wish we had known about Hi-tech then! If we ever had any other leaks we will definitely call them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hi-Tech Plumbing & Leak Detect Inc
We appreciate your confidence in our service Technicians. Thank you for using our company and taking the time to leave us such great feedback!

David H.
12/2012
5.0
plumbing
  + -1 more
Professional and quick.
Description of Work: Our water meter can had a leak. The city came out and said it was on our side, so we called Hi-Tech after looking at the reviews. They came out within a day or two of my call and fixed the leak without incident.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for taking time to leave us a great review!

Maddison P.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Showed up on time to look at our bathroom then came out the next day to finish the work. Did a great job and got every thing done fast. A little expensive but not bad.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hi-Tech Plumbing & Leak Detect Inc
We know your time is valuable. Thank you for leaving such great feedback.

Laurel E.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: They detected a leak and repaired it for me. They are very good and did a really good job. They were knowledgeable and I would highly recommend their services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hi-Tech Plumbing & Leak Detect Inc
thank you for the good report! We appreciate you choosing us out of all the other companies out there!

Pamela K.
02/2012
5.0
plumbing
  + -1 more
Was a great experience.
Description of Work: Had a leak under the toilet bowl and a dripping faucet. Hi-Tech arrived promptly at the time agreed upon, diagnosed the problem, had the equipment needed to repair the problem and completed the project within an hour. Very professional and courteous. Was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for your feedback report. We absolutely love reading great feedback and appreciate that you found us on Angies List!! Thank You for giving us this opportunity to serve you!

Tim C.
12/2011
5.0
drain cleaning, plumbing
  + 0 more
Very professional and prompt.
Description of Work: Cleared clogged sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for finding us on Angies list and for taking your time to report back on how we did!

shirley B.
05/2011
5.0
plumbing
  + -1 more
just fine
Description of Work: faucet installation and several small tasks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hi-Tech Plumbing & Leak Detect Inc
Thank you for using Hi-Tech Plumbing & Leak Detect, and taking the time to report on our service. We appreciate you!

Contact information

3712 E 2nd St, Edmond, OK 73034

http://www.slableak.us

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
OK 038372
Trade License Locale
OK
Trade License Authority
Oklahoma Construction Industries Board
Trade License Expiration
03/31/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Water Filtration and Softening,
Excavating

FAQ

Hi-Tech Plumbing & Leak Detect Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hi-Tech Plumbing & Leak Detect Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hi-Tech Plumbing & Leak Detect Inc does not offer free project estimates.
No, Hi-Tech Plumbing & Leak Detect Inc does not offer eco-friendly accreditations.
No, Hi-Tech Plumbing & Leak Detect Inc does not offer a senior discount.
Yes, Hi-Tech Plumbing & Leak Detect Inc offers emergency services.
Yes, Hi-Tech Plumbing & Leak Detect Inc offers warranties.
Hi-Tech Plumbing & Leak Detect Inc offers the following services: Video Drain Inspections, Shower Pan Tests, Water Leak Locating Under The Concrete Slab, Trenchless Repair Technology

Contact information

3712 E 2nd St, Edmond, OK 73034

http://www.slableak.us

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM