It was good. They were efficient and on time. I thought that they were okay. They were nice and friendly.
Description of Work: I purchased a Big Deal coupon from Chem-Dry of OKC/Edmond to clean 4 rooms of carpet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Chem-Dry of OKC / Edmond
We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.
Gina I.
02/2014
5.0
oriental rug cleaning
+ -1 more
My experience was really great. They were really fantastic. They cleaned it in a fast manner. I went out of town and it was done before I was back. There was an extra charge for picking it up and bringing it back, it was about $90. The rug is about 15x10 and weighs about 400 pounds because it has a backing on it. The rug looked fine. They did a really great job.
Description of Work: Chem-Dry of OKC / Edmond came out to pick up a carpet, clean it, and bring it back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Chem-Dry of OKC / Edmond
Trust is so important in business today. Thank you for trusting us with your rug cleaning needs. We look forward to serving you.
Gary S.
02/2014
5.0
carpet cleaners
+ -1 more
We really like Chem-Dry of OKC / Edmond. They're more reasonable than other companies, and they do a better job. They guy we had was just incredible.
Description of Work: They cleaned the carpet in three of our rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Chem-Dry of OKC / Edmond
Thank you for the wonderful review!!! So glad we're able to do business together.
Anita P.
01/2014
5.0
carpet cleaners
+ -1 more
All of the personnel we dealt with were professional, helpful, friendly, considerate, and wanting to do an excellent job. They arrived on time, gave a complete estimate before starting work, worked in an efficient manner, put the furniture back, and left the carpets clean and fresh. I appreciated their natural products since I am allergic to fragrances and items used by other companies. This is the first time I used the ChemDry process and was pleased at how fast the carpet dried. I definitely recommend ChamDry and in particular the Edmond/OKC franchise.
Description of Work: Cleaned all of the carpeting and stretched the carpeting in one of the rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Chem-Dry of OKC / Edmond
Thank you so much for your kind review and for sharing your valuable time with us. We look forward to working with you again.
Bette D.
12/2013
5.0
carpet cleaners
+ -1 more
Took special care to use solution that would be sure to remove stain. Pleased with service.
Description of Work: Cleaned three areas including hall and living room that had been stained by dog vomit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
April H.
11/2013
4.0
carpet cleaners
+ -1 more
They actually got to the office early. The gentleman was very accommodating to the fact we still had clients in the office. It took about half the time that I was quoted, which was a huge plus.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn D.
10/2013
5.0
carpet cleaners
+ -1 more
Came out within 3 days of making appointment. Arrived on Time!!! Friendly, Professional, Cleaned all areas and it came out cheaper than expected. Very Pleased,
Description of Work: Cleaned Carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Vicki T.
09/2013
5.0
carpet cleaners
+ -1 more
I had company for six weeks, and needed needed everything cleaned. When I called, they were able to come the next day. The service people arrived on time, and were able to do everything I needed done. The only complaint I have, is the product they used on the tile or grout in the kitchen, sprayed on the lower portion of my stainless steel refrigerator. It seemed to change the color.
Description of Work: Cleaned the carpet, tile, grout, and cleaned a rug
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy P.
09/2013
5.0
carpet cleaners
+ -1 more
Great l was very impressed with their professionalism.
Description of Work: Vacuum with HD equipment pre-treat stains clean sanitize moving furniture as needed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Chem-Dry of OKC / Edmond
I know there are many businesses you could have chosen to meet your needs. Thank you for entrusting us. Please let us know if we can help you at any time in the future.
Pamela B.
08/2013
5.0
carpet cleaners
+ -1 more
We could not have been more pleased. Very professional in every way. Will definitely use again.
Description of Work: Cleaned carpets in four rooms plus the hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Chem-Dry of OKC / Edmond
Thank you so much for your kind comments. We are so glad you were happy with your cleaning. We look forward to working with you again.
timothy L.
08/2013
4.0
carpet cleaners
+ -1 more
Very professional associate. Arrived on time and ready for work. Performed the cleaning quickly and thoroughly. Did not think that the chemical cleaning was very effective on the highly worn and dirty carpet.
Description of Work: Cleaned the carpets of a rental apartment
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from Chem-Dry of OKC / Edmond
Like all textiles, carpets eventually show signs of wear. The wear ‘patterns’ will first show up in the heaviest traffic areas. These ‘patterns’ create an impression of soiling which cause frustration for owners, thanks to the illusion of what it really is. Even though a carpet has been cleaned it still may look dull in appearance. This situation creates what is known as a ‘traffic lane’. When synthetic carpet fibers are new, you can compare them to spaghetti noodles—thin, transparent little color reflection threads that are shiny & smooth much like a fishing line. With gritty sand particles (dirt) in the carpet as it gets soiled, with foot traffic providing a ‘grinding it in’ action, the gritty particles cause scratches in the fiber. You can compare this action to how you get scratches in your Teflon coated frying pans. First, the abrasions go through the protective treatment put on all new carpets (ie. Teflon or Scotchguard). Secondly, the sands scratch into each little filament (a single strand of fiber) itself, causing it to dull the surface. A smooth filament refracts light evenly & makes a new carpet ‘shine’. However, a scratched fiber surface refracts light in many different angles causing it to appear dull instead of shiny. When hundreds of thousands of other scratches on the filaments are combined together, it produces the ‘traffic lane’ grey look. Unfortunately, there is not a lot a professional carpet care expert can do about dull, grey traffic lanes. When a 10-year-old carpet is cleaned, you will end up with a clean 10-year-old carpet. However, there is hope… Tips for prolonging wear It shouldn’t surprise you that the best way to keep your carpet looking it’s finest, is to properly maintain it. 1.Vacuum thoroughly and often as possible – in the high traffic lanes at minimum. Vacuuming removes the loose gritty sandy soil before it becomes semi-permanently embedded in the fibers which, when ground in, cause the scratches in the first place. Vacuuming is your #1 method of helping your carpet last a long time, infrequent vacuuming leads to premature wear & carpet replacement. 2.Use proper spotting methods. Try to avoid most products sold at local grocery stores. While most can clean very well, many are too strong chemically speaking & leave soap residues that, after drying, do not come out regardless of effort. Use of the wrong cleaner can permanently “set” a stain that might have been easily removed with the proper product, and can potentially do permanent damage to the fiber or construction of the carpet. 3.Have your carpets cleaned Most homes require 12 – 16 month cleaning, more often if you have heavy traffic from multi-kids and pets. The continual removal of fresh soils (vacuuming) and spots (spot removal) combined with regularly scheduled professional care will double the potential lifespan of a carpet . Cleaning less often will always cost more dollars in the end due to the expensive replacement of carpets prematurely. Remember the increased health benefits of a cleaner breathing environment! 4. Have protector re-applied (Scotchguard, Teflon) after the carpets have been professionally cleaned. The stain & soil resistant treatment that was originally applied by the carpet manufacturer will wear off...especially in the traffic lanes—remember it’s the first layer to be ‘scratched away’ by gritty soils. The primary benefit of this is easier & more successful vacuuming—about 35% more dirt ends up in your vacuum with as compared to without. Following these simple steps will prolong your carpet, keep it healthy for your family, and maintain it’s appearance.
Angela S.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Very impressive service. Prompt response to e-mails, fair price, and excellent work. Would definitely use again.
Description of Work: Carpet cleaning and stretching.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Chem-Dry of OKC / Edmond
Thank you for posting your review. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.
Shari P.
07/2013
4.0
carpet cleaners
+ -1 more
The guy was very nice.... it may have been the product used for carpet cleaning. It quickly got dirty again........this may just be typical of carpet cleaning in general. I was not displease with the customer service just not happy with the longevity of the carpet staying clean. I moved not too long after that but would probably not use this method of carpet cleaning again.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Response from Chem-Dry of OKC / Edmond
Thank you for allowing us to clean for you. WE are sorry to hear you were not happy with the longevity of your cleaning. However, excess residue from previous cleanings were present. Residue originate within the carpet fibers themselves. In these cases, some of the shampoo, soap or other cleaning agent used in a traditional cleaning process was left behind in your carpet. Even after the carpet dries, the residue will remain. While we extracted as much of the soaps from the previous cleanings, it may take an additional cleaning to remove all soaps from the carpet. Our process differs drastically from that of steam cleaners, which simply douse your carpet in buckets of hot, soapy water, then attempt to suck it all back out. While this process does temporarily clean your carpets, it also leaves behind a layer of sticky residue which collects dirt quicker. Chem-Dry’s solution, because of its natural ingredients, does not leave behind a sticky residue which attracts more dirt and requires more frequent cleaning appointments. Overall, Chem-Dry offers a healthier, more thorough carpet cleaning experience. Given the opportunity again, we would strive to deliver a great cleaning experience.
robert H.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Absolutely on time performance. Carpet had pet stains and some leftover wear from Christmas. Treated spots and did the normal services. After a couple of days when the carpet dried noticed some spots as well as some tread wear remained.....now here's the kicker .As advertised they were most willing and anxious to return and complete the job as we asked. And, they returned within 2 days to do so. No fuss/no tussle just pure customer satisfaction was their goal. A most refreshing experience We will use them again and they have easily earned our recommendation.
Description of Work: cleaned 3 rooms of white carpet...living/dining/master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Darilene P.
05/2013
5.0
carpet cleaners
+ -1 more
I was very pleased with how well my carpets looked after the cleaning. One room in particular was quite dirty due to heavy use, and the young man went over the bad spots several times until he was satisfied, showing a definite pride in his work. He was extremely polite and definitely punctual.
Description of Work: Four rooms of carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Deanna P.
03/2013
5.0
carpet cleaners
+ -1 more
They had difficulty finding an electrical outlet to plug in to and ended up blowing three of my outlets. Carpet cleaning fine.
Description of Work: Two workers used a carpet machine and cleaned two rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Chem-Dry of OKC / Edmond
Thank you for allowing us to take care of your carpet cleaning needs. We are happy you were pleased with the cleaning and wanted to apologize in regards to the outlet issues. Its very rare that we encounter this situation and try to make every effort to avoid it. Thanks for your understanding and for working with us.
Charles S.
02/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They were very professional, did a very good job at a reasonable price. I will use them again.
Description of Work: Chem-Dry cleaned the carpets of my parents' home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Chem-Dry of OKC / Edmond
Thanks so much for using our services and for taking the time to write a review on Angie's List. We look forward to the opportunity to work with you again.
YONG C.
01/2013
5.0
carpet cleaners
+ -1 more
We just moved in so we didn't have many furnitures. We had one living room with a very thick carpet so it is impossible for us to clean and they did a very professional job.
Description of Work: Chem-Dry of OKC cleaned our carpet..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Chem-Dry of OKC / Edmond
Thank you for choosing our carpet cleaning service. In today's competitive market place, we appreciate you have many choices for your carpet cleaning needs. We pride ourselves on honoring our customers, and our continued committed is to provide you with the personal, prompt and professional service you deserve. We look forward to serving you. Thanks again.
Peggy B.
12/2012
5.0
carpet cleaners
+ -1 more
Justin did a wonderful job on the carpets. He was professional and worked around my working in my home office. The carpets look great for our annual holiday party!
Description of Work: The carpets throughout the house were cleaned, sanitized, and protected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Chem-Dry of OKC / Edmond
We want to express our appreciation for your business. We are happy you chose us to take care of your carpet cleaning needs before your holiday party. We look forward to doing future business with you.
Tra P.
11/2012
5.0
carpet cleaners
+ -1 more
Very prompt, courteous, and efficient. Would highly recommend! This was my best experience with a carpet cleaning company. Thanks, Justin.
Description of Work: Cleaned entire house in preparation for sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Chem-Dry of OKC / Edmond
Thank you for your confidence in our ability to serve you. We welcomed the opportunity to assist you in your cleaning needs and look forward to a continuing relationship. Our staff is available to you. Should the need arise, please give us a call. Thanks again!
Bette D.
11/2012
4.0
carpet cleaners
+ -1 more
My hall carpet had been stained from my daughter's lttle bichon dog. I had tried to remove the stains with a cleaner provided from the pet store and it didn't work, so I didn't know if the carpet cleaner would be able to remove it or not. He was very honest and said it may not come up, but that he thought it would. And, sure enough, the stains are gone! I also had a room-sized rug that needed cleaning They cleaned that as well as my living room carpet. I thought the charges were very fair considering they cleaned a hallway, an 8 x 10 rug and a living room. I would use them again. They were referred to me by me daughter who had used them.
Description of Work: Performed carpet cleaning and stain removal from some older carpet. Also cleaned a room -sized rug. Stains were removed from carpeting. .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Chem-Dry of OKC / Edmond
Thank you for giving us the opportunity to serve your cleaning needs. Our goal is offer excellent service so you will have no reservations about referring others to us who have similar needs as yours. Thanks again!
Wendy R.
11/2012
5.0
carpet cleaners
+ -1 more
Excellent job! Had to reschedule a couple of times and Tiffany was very understanding. The workers were professional and courteous. Great attention to detail! I thought my carpets were lost and they performed a miracle! Thanks guys! I will definitely recommend to others!!
Description of Work: Cleaned four rooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Chem-Dry of OKC / Edmond
Thank you for choosing our carpet cleaning service. In today's competitive market place, we appreciate you have many choices for your cleaning needs. We pride ourselves on honoring our customers, and our continued committed is to provide you with the personal, prompt and professional service you deserve. We look forward to serving you. Thanks again.
Dana M.
11/2012
5.0
carpet cleaners
+ -1 more
The carpets were wonderful, stains were gone, smell was gone, the sofa some how was ripped in 3 different places when they finished, so I'm not sure if something on the machine might have ripped the sofa or if the cleaner used was too harsh. If I had an extra 200.00 to spare I'd call them out again in a heart beat to do the carpets, just no furniture.
Description of Work: They cleaned the carpets and removed the cat smell from them, it was wonderful. We also asked them to clean the sofa and try to get the cat smell out of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Chem-Dry of OKC / Edmond
Thank you for your business. We are happy you were pleased with your carpet cleaning. Our guarantee at Chem-Dry is to give you state-of-the-art expertise and workmanship, combined with effective results consistent with the cleaning situation we encounter. Unfortunately, many manufacturers give little consideration to the fact that their upholstery product eventually will need to be cleaned. Unforeseeable manufacturer or use-related problems, such as fading, previous shrinkage browning, dry-rotting, water marking, loss of tensile strength, instructional markings, permanent discoloration or wear. Although we make every effort to avoid manufactuer-related problems, we apppreciate your business and hope you understand that there are risks involved that are beyond our control.
Amie D.
08/2012
5.0
upholstery cleaning
+ -1 more
The appointment was scheduled for 3pm and I recieved a call that they could be at my home earlier if that would fit with my schedule; that was fine and the Chem/Dry employees arrived at approximately 2pm. The tiled areas were measured and I received the price for that service. The employees helped me move a hutch from the dining room in order to have the entire area cleaned. The upholstery pricing was given when I set the appointment; I did add another chair and ottoman to the cleaning request when the employees arrived. The furniture was cleaned and looks simply amazing. I had an indoor dog and after the upholstery was cleaned, there was no further evidence of the dog ever being on the furniture. The employees were very professional and I am extremely pleased with their service. I have told several people about their service and would recommend them to everyone for upholstery cleaning.
Description of Work: Chem/Dry cleaned and sealed the tile in my kitchen/dining room and entryway. They also cleaned the upholstery on my couch and three (3) chairs with ottomans.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$342
Response from Chem-Dry of OKC / Edmond
We truly appreciate your business, and we're grateful for the trust you've placed in us. We hope to have the pleasure of doing business with you for many years to come.
Robert A.
08/2012
5.0
carpet cleaners
+ -1 more
Overall it was a very good experience and I would definitely recommend them.
Description of Work: Justin arrived punctually with a helper with him. They immediately got to work and cleaned the carpets professionally. The work was outstanding and they were easy to deal with.Thanks for a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Chem-Dry of OKC / Edmond
We were proud to have your business. We pride ourselves here at Chem-Dry of OKC/Edmond in the manner in which we work with our customers. We look forward to the opportunity of serving you and your family again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Water & Smoke Damage,
Ceramic Tile
FAQ
Chem-Dry of OKC / Edmond is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Chem-Dry of OKC / Edmond accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chem-Dry of OKC / Edmond does not offer free project estimates.
Yes, Chem-Dry of OKC / Edmond offers eco-friendly accreditations.
No, Chem-Dry of OKC / Edmond does not offer a senior discount.
Yes, Chem-Dry of OKC / Edmond offers emergency services.
Yes, Chem-Dry of OKC / Edmond offers warranties.
Chem-Dry of OKC / Edmond offers the following services: Carpet & upholstery cleaning, tile & grout clean & seal, red alert, oriental rug, Carpet Protecter, Fabric Protection, Expert Carpet Repairs / Restretch, Pet Odor Removal, Water Damage Restoration, And Carpet Stain Removal. Commercial & Residential Carpet Cleaners.