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Air Assurance

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

In business since 1985, a team of over 60 team members here to serve your heating and air conditioning and plumbing needs. National ACCA Contractor of the year, Best of Oklahoma, Broken Arrow, and Tulsa award winning certified professionals. Our goal is to "WOW" the customer through their service experience.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing

Services we don't offer

Septic

Amenities

Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 363 reviews

Virgil S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your kind review and for your business

Andrea S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Air Assurance
Thank you for your business and your kind review. We look forward to serving you in the future if needed!

Willis A.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Repaired a hot water tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Air Assurance
Thank you for your kind review and for your loyal business!

Noel M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did well. However, I was not impressed by your "special offer" which resulted in me paying their usual call out fee plus your "special offer" fee! Gee thanks! What a deal... for you, that is! I will never use any special offers you make available in the future.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Air Assurance
Mr. [removed member name], I apologize for the mistake on the special deal. Due to the confusion on this deal, we had taken it down some time ago. I do show your ticket was a total of $139, not $185. In reviewing this ticket, the plumber should have discounted this ticket the full $94 regular service call rather than the $74 so we will be refunding that portion to you and anything else you feel is fair. Thank you for your business, and we would appreciate the opportunity to correct the mistake.

Cheryl M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I gave a review last year on their great job of installing new a/c unit. their most recent visit was to check the heat/heat pump, put in new filter (this filter is pricey but you only change it out every year. I change my filters every month so I guess cost balances out) they are prompt, professional and very thorough. If I need heat, air work, I wouldn't call anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Air Assurance
Thank you for your kind review and we appreciate your business! We look forward to serving you in any way you need in the future!

Keith B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an annual service contract with Air Assurance and have had for approx. 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Air Assurance
We appreciate your review, and we appreciate your longtime trust in our company!! Thank you for the opportunity to serve you!

Judith K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked and cleaned flame sensor probe, burner assys and gas orifices, checked ad tested high temp safety limits and induced draft safeties. Performed combustion analysis to assure systems are operating safely and to optimize heating efficiency. |Applied BBJ antimicrobial treatment to evaporator coils. It went great as it always does. They are so good and kind and answers all and any questions you have. I would never change companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Response from Air Assurance
Thank you so much for your kind review, and thank you for your trust for so many years!! We look forward to continuing our service for you!

Kevin L.
01/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: Diagnosed and replaced baffler motor on heat/air unit. Went well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from Air Assurance
Thank you for your review, and we appreciate your business! We look forward to serving you in the future!

JAMES R.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Check out system and change filter

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from Air Assurance
Thank you for your review and your business!

Jon L.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The technician came to my house and quickly diagnosed the problem (leaky toilet supply), told me what would need to be fixed, set to work and was out the door in an hour. The fix has been in place over a month now and all seems to be well. I can't recommend these people enough based on this case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Air Assurance
Thank you for your review and your business! We look forward to serving you in the future!

Patrick H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Air Assurance
Thank you for your kind review and trust in our business. We appreciate the opportunity to serve you!

Brenda J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned the entire air system and replaced a part that shorted out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda Sue S.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed new heat and air systems. Have handled minor plumbing problems with their new plumbing service. They deserve AA+ in all categories. They put in our new heating system; then we got a new roof. The roofers drove nails thru their tubing in the attic. Air Assurance went above and beyond the call of duty and did the repair when it was clearly the roofers fault. While we were waiting our new air conditioning, they came out and added freon at no charge to us while we were sweltering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Air Assurance
Thank you for your kind review and we appreciate your business for plumbing and HVAC!! thank you!

Theresa Anne P.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Cleaned outside AC unit, checked compressor, checked coolant, Checked inside duct seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Air Assurance
Thank you for your review, and thank you for your trust in Air Assurance for your HVAC needs. We appreciate your business!

Nancy D.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$287

Judith K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am under the yearly plan, that I pay $12.00 a month and that covers the maintenance and check-ups. They put a new system in last year ad they were great. Also, gave me a wonderful price. Wouldn't trade them for the world.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Thank you so much for the kind words. "wouldn't trade them for the world" is so nice to hear!!! You made our day!!

Walter C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AIR ASSURANCE installed a new Heating & Air unit in my house in 2006 about $8000.00 and did a great job, every year since that install Air Assurance has maintained both the heating and Air unit. I pay an annual fee of about $150.00 for the service which includes, twice a year service calls. Other than filter replacements I haven't had any other expenses during that entire time. There were two factory warranties also taken care of by Air Assurance both identified and repaired during the annual check-ups at no cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Air Assurance
Thank you for your review and kind words. We are honored to take care of you and are so thankful you have seen the value at installation and after. Thank you !

Beverly M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in 2 new Lenox heat and air units. We were very satified.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Air Assurance
Thank you so much for your trust in Air Assurance and your installation! we know there are many companies you could have chose, and we're truly grateful you chose us!!

Connie H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Air Assurance
Thank you for the excellent grades, and thank you for your trust in Air Assurance!

Edward B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernard B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced r-22 central air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Air Assurance
Thank you for your review and your business! We appreciate your trust in Air Assurance!

james T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL AIR CONDITIONER INSPECTION AND MAINTENANCE CONTRACT RENEWAL.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Response from Air Assurance
Thank you for your review. We appreciate the opportunity to serve you now and in the future.

Brian F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We wanted to get a complete heating and air system. We wanted to see complete cost.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Air Assurance
Thank you for your kind review! We look forward to serving you in the future. Please let us know if we can ever improve our service offering in anyway!

Tom G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Periodic maintenance check

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Assurance
Mr. [member name removed], We appreciate your kind review, and your longtime trust in Air Assurance. We do not take your longtime trust in us lightly, and we look forward to serving you for many more years to come!

Virgil S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Routine service of heater and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Energy Efficiency Auditing,
Air Duct Cleaning,
Insulation,
Water Heaters,
Gas Grills,
Sewer Cleaning

FAQ

Air Assurance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Air Assurance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Air Assurance does not offer free project estimates.
Yes, Air Assurance offers eco-friendly accreditations.
No, Air Assurance does not offer a senior discount.
Yes, Air Assurance offers emergency services.
Yes, Air Assurance offers warranties.
Air Assurance offers the following services: Residential & Commercial - Air Conditioning, Heating, Geothermal, & Plumbing
Septic

Contact information

1301 SW Expressway Dr, Broken Arrow, OK 74012

www.airassurance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed