Thermal Windows Inc

They were very professional, worked quickly, and did a great job. We're very happy with the windows.

The installation was done professionally, the consultation was well-informed and went smoothly, and the price was quite competitive. I'm definitely happy with the windows.

They did an excellent job. They had great workmanship. They were very prompt. They were very easy to get along with. Meticulous. I am very pleased with all around.

It was fantastic! Everyone with whom I dealt was very professional and did a great job.

They came and gave me a price, and measured all my windows. Then they sent someone out to see if my old windows had lead paint on them. They did not. I was informed if they had contained lead paint that the installation would take a little longer, because they would have to seal off the rest of the house as they replaced the old windows. The men that came to install the windows after they came in were very professional and efficient. They cleaned up their mess and when they left the only way you knew they had been here was to see my new beautiful windows. My windows have helped reduce my electric bill and my house is so much quieter than before. If anyone is looking to replace or want to choose a window for their home I would definitely go with Thermal Windows.

I used them two years ago. They were very good.

Very professional from estimate to finish and clean up.

My wife and I had been looking at replacing our windows for better efficiency in our home. We initally spoke to George at the State Fair, and then decided after comparing to several comanies we would utilize Thermal Windows. We again met with George who wrote the estimate and ordered the windows. George was very informative including telling us about the caulking options(if anyone was sensitive to smells, they would make a note and use another caulk). we were told upfront that there would be a 3 week wait as they make each window after they are ordered. The windows arrived as stated, and due to several scheduling conflicts on our part, they were finally installed. The contractors who installed the windows arrived as scheduled, took care in their installation, and cleaned up upon their completion. We are very pleased with the windows, the look that they provide our home as well as the noted value of our new windows, we will definitely recommend Thermal Windows to our friends and neighbors.n

Bad... very bad. Not fixed yet.

They did an excellent job. Everything from the quote to the installation was smooth and professional. I would highly recommend using them if you are looking for new windows.

From our first contact Thermal Windows personnel were professional, helpful and competent. The windows are of very good quality. The installation was not only competent but very precise. Windows were delivered as originally stated and installed in one day. I would not hesitate to recommend this company very highly to anyone needing windows.

These guys are terrific. From the person who answers the phone, to the representative who wrote the estimate (George), to the Service Manager (Eddie), and installation guys (Brandon and Brian) -- all were professional and customer service oriented. Prior to installation, we received written communication from the General Manager (John) advising us exactly how the process works. When the window arrived from the manufacturer, we received a call from Thermal to set the installation date. The guys arrived on time, and did a great job. Five stars!

Everything went well, except for the following: The caulking they used had a very strong odor for about two months after the job was finished. It finally went away, but I didn't like the smell at all. I watch the installers do the job and didn't think they used enough fiber insulation to poke into the spaces around the windows. I mentioned it and was told that it was adequate. I would use them again with an understanding that the above two issues would be addressed to my satisfaction. I do believe they are a good company and overall trustworthy.

We called Thermal Windows for an estimate on replacement windows. Upon receiving the estimate, we decided to replace a few at a time. The windows were ordered and installed. Everyone we have dealt with so far has been incredibly pleasant. We are replacing the windows in the entire house a few at a time. They look so nice!! We are excited to get more done.

The crew of 3 guys showed up as scheduled at 730 am.Very professional ,there was no mess to clean up and they were done by 6 .would highly recommend them.Also the price was reasonable considering we got another estimate from Champion windows.Thermalwindows was more than one half price cheaper and the windows are high quality.

The salesman (Jason) set up an appointment in a very timely manner, came to the house, asked what we had in mind, described our options, showed a model of the window, and helped us select our preferences. A lot of the wood sills were in poor shape and I wanted the contract to include replacing all of them. Jason addressed all our concerns and provided a quote promptly. I needed the work to be done at a specific time to fit my work schedule and Thermal Windows made this accommodation. I assumed the house would have lead paint, but they sent out an independent, professional paint tester who found out that my house did not have lead paint around the windows. It turns out that lead paint was not as common in the southern as in the northern states. The crew was polite and efficient. Some of the wood sills needed replacing but not all. We agreed on which ones needed to be replaced and which did not. They gave me credit for those that did not need replacing. The new windows are very nice. The trim work around the original windows on the bricked part of the home was done very well. Part of the house has siding and was more problematic. Some of the window openings were crooked and had been oddly constructed, making the trim work difficult. The first attempt at trimming this section of windows was not a good fit. I did not notice this until the crew was gone. I called the company about a week later and they sent someone out to check. He agreed that the work was not up to their standards and had it done over. In the end, it all looked good.

Everything went well. We appreciate all of the work that Thermal Windows did, and we just love our new windows.

Thermal Windows did a superb job, and the entire project went very smoothly. There were no hassles at all.

We were satisfied with the work that Thermal Windows did. We were so satisfied, in fact, that the company is going to install more windows next month.

Thermal Windows was timely and professional, and it really went the extra mile to ensure that we were satisfied with the work.

Everything was great. The installers were very nice, and they cleaned up after themselves. I am enjoying the new windows.

Went well. Once installed there were three screens that were mis-sized. they re-ordered and installed a couple weeks later.

Great, not a ripoff price like Champion and no lies either.

One of the Best experiences I have ever had with a service provider, from the moment we met their sales representative through the installation team. Replacing exterior windows in a brick home is a messy job but their team left the residence with both the inside and outside areas as clean as they had found them.

The experience went very well overall. The only downside (which wasn’t really a problem), was the length of time it took for the windows to actually be ready to be installed. However they did make us aware of this before we ordered them. When the technicians did come to install, they were incredibly efficient, clean, quick and did a great job. For the quality of the product, the price was good. We were pleased with them.