Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Computer Genius

Computer Repair, Stereo and Home Theater Systems, Computer Sales,

About us

ALL WORK IS GUARANTEED. Find out why I've received the Angie's List Super Service Award every year that I've been on Angie's List! All work is performed by the Owner, Joseph Holmes, who has been fixing and programming computers since 1978. Joseph is an expert at virus removal, network setup, computer tune-ups and repair. We also set up Home Theatre installations and consult on new components. Joseph trains computer technicians in Oklahoma and California in Computer and Electronics Repair, and Computer Genius is contracted by national warranty companies to perform computer and television repair work. Joseph is Certified by Toshiba. Computer Genius is local, and independently-owned. We have been operating in Oklahoma since 2009, when we moved from California's Silicon Valley to our present location in Edmond. Computer Genius adheres to the highest possible standards of customer service and satisfaction. In 2005 Joseph Holmes was named a Community Hero by the American Red Cross. He has also received special recognition for his charity work from the U.S. Congress, the U.S. Senate, the City of Davis, and the California Legislature,

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Virus Removal, Network Setup, Computer Repair & Tune-Ups, Computer Training & Smartphone Tutorials. Complete Home Theatre Installation & Setup.

Amenities

Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.781 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
7%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 81 reviews

Gregory P.
05/2018
5.0
computer repair
  + -1 more
Very well, as expected.
Description of Work: Speed up my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda T.
07/2016
5.0
home theater design, computer repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andi C.
12/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: Never Again.
Rating CategoryRating out of 5

Response from Computer Genius
I don't know this person. I have never worked for this person. This is a fake review.

Paula S.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up computer added security

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward M.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Transfer data from one pc to another pc. Set up software.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dianna F.
05/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: Upgraded operating system. Did not do everything I asked for which he said he could do. Was extremely rushed. Deleted my email and switched it to one he wanted me to use - lost all contacts, pictures, confirmations, etc. Deleted all games - said most people don't want them and I should just try to download some others. Did not upgrade my Microsoft Office as promised - said I should buy the software and load it. Operating system works great - I was very disappointed that he was so rushed that he couldn't do everything promised. He didn't listen to me or even ask if I wanted my email. Again, very disappointed.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$335

James H.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up my in home video and TV connections and removed all unwanted goods. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Dan T.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed stubborn malware virus from computer. Replaced Norton antivirus program with AVG and several other programs to prevent reoccurrence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Computer Genius
THANK YOU for your great rating! I'm glad we fixed all your problems and found all the viruses. I hope it continues to work well!

Linda M.
07/2014
3.0
computer repair
  + -1 more
unknown
Description of Work: I took my computer to them with 2 complaints. They didn't fix either and charged |me about $115

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
punctuality
3.0

$115

Response from Computer Genius
THIS IS NOT OUR COMPANY!! We have never worked for you. We don't know you. We don't accept walk-in clients. You took your computer to us? Not possible. This is an incorrect review. Please remove it.

Cathy C.
06/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
05/2013
5.0
computer repair
  + -1 more
Mr. Holmes is extremely knows all things computer. He cleaned off all the viruses and other details that were corrupting and slowing down my computer. My computer was so slow that it took quite a while for him to get it all cleaned, but he gave me a good break on the cost. Computer now runs beautifully. I will use Joe again and again. I highly recommend him.
Description of Work: Computer meltdown. Virus and other problems had my computer running extremely slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Lynette P.
04/2013
5.0
computer repair
  + -1 more
He did an overall review. I thought the price was high but the quality of the work was good. He was really good, quick, and followed up several times to ensure everything was working as we wanted.
Description of Work: I was having some difficulty with our home computer. The system needed to be checked and needed better security. It also need better internet access.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette P.
04/2013
5.0
computer repair
  + -1 more
He was really good, quick, and followed up several times to ensure everything was working as we wanted. I thought the price was high but the quality of the work was good.
Description of Work: I was having some difficulty with our home computer. The system needed to be checked. It needed better security and better internet access. He did an overall review.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcus W.
01/2013
5.0
computer repair
  + -1 more
Computer Genius was not sure he would be able to recover my data but he was able to retrieve all of it and get my computer operating better than new.
Description of Work: My computer would not boot up. Thought all my data was gone for good. Computer Genius came to the house and performed a scan. When that didn't work, he took the computer to his shop and made the necessary removal of viruses there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Response from Computer Genius
Thank you! Data is SO important, and it's my priority to recover and restore all the data when I fix a computer. I'm glad I could help you!

Lance L.
01/2013
5.0
computer repair
  + -1 more
Contacted Joseph (the owner) and described by problem in detail, as I had been trouble shooting for over an hour with no result. He determined the problem over the phone and arrive at my home in a little over an hour to confirm and replace the graphics card. He was polite and professional.
Description of Work: Replace a graphic card that had expired in my HP family desktop computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from Computer Genius
Thank you! I'm always happy to help diagnose problems over the phone, and I'm glad I was correct and could fix your problem. Thanks again!

Wesley B.
12/2012
5.0
computer repair
  + -1 more
All our computers are now virus free and work better and faster than when we first purchased them. He does a great job, is very professional and we would definitely hire him again. Don't buy a new computer till you have had him look at your old one.
Description of Work: Joseph cleaned up three of our computers. Two of which were horrible slow due to virusus and other clutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Computer Genius
Thank you! And you're right: people replace computers too soon. A well-tuned computer often works better than a new one off the shelf! Thanks again!

James A.
11/2012
5.0
computer repair
  + -1 more
I called the Computer Genius about a month ago and asked about getting my computer up and running. He said he could be at my house in about 20 minutes, as he was driving home and it would not be too far out of his way to stop. I was shocked that he could be here that fast. He came in, went right to work andgot my computer running in little over an hour. He was very knowledgeable and courteous. My computer runs like it did when it was new. I would use him again.
Description of Work: The Computer Genius cleaned and tuned up my laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Computer Genius
Thank you! The faster I can get to my clients, the happier I am. I'm glad you liked my service, and I'm grateful for your business!

Linda S.
10/2012
5.0
computer repair
  + -1 more
He was just great. He was very knowledgeable about computers and computer companies. He was able to fix my computer up and did a very good job. I was impressed by him and would use him again. He was very nice and gave a couple of discounts as well.
Description of Work: This was for computer repair and virus removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Computer Genius
Thank you! After 30+ years working with computers I have learned a lot, and I’m glad my experience worked for you. Thank you again!

Julie N.
10/2012
5.0
computer repair
  + -1 more
Joseph arrived on time and tested and retested and found out exactly what was wrong. He had to go to the computer store in Edmond to buy 2 Memory Discs. Didn't charge me for the travel time or the time he was gone buying these. Remove 14 viruses. Installed a Serge Protector. He doesn't charge for any SoftWare that he installs. I would recommend Joseph in a heart beat. Very honest and he is a Computer Genius. His work was A+++.
Description of Work: Joseph had to remove my "Memory" which wasn't working at all. He removed "viruses". You can say he did everything, and my computer has never worked so well and so fast. Believe me, Joseph, is a Computer Genius!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Computer Genius
Thank you! I understand many people have to trust my advice, and I strive to provide honest, dependable help. Thank you again!

Joy K.
09/2012
5.0
computer repair
  + -1 more
He did a very thorough job. He does not take people. He gives you his number with the expectation you will call with any problems here on out. I would trust him with my grandmother.
Description of Work: My computer was running so slowly I could not use it. He came out and was able to get it up and running. He put preventative software on it, gave helpful hints, and was genuinely concerned about helping me safe money and time in the long run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Jennii S.
09/2012
5.0
computer repair
  + -1 more
He was great! I would definitely call him again. I'm considering having him come to tune up our other computers as well.
Description of Work: I called him about 9 in the morning. My computer kept crashing and wouldn't open windows at all. He came in just 2 hours. He was extremely knowledgable and did a great job. He even set up my computer to go much faster than it had prior to the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kurt M.
09/2012
5.0
computer repair, computer training
  + 0 more
I got in touch with Joseph and scheduled an appointment for him to come to my home to do the work I requested. My appointment was at the end of the day and he ran into an issue with a customer earlier that day which prevented him from making our initial appointment. He was very professional about the matter. He called with sufficient time for me to rearrange my work day and was very flexible with rescheduling our appointment. Joseph arrived on time for our follow-on appointment and was very personable. He got right to work on my wireless connection issue and eventually diagnosed our problem as a faulty router. This process took quite a while due to the intermittent nature of the wireless connection. While we were running diagnostics, Joseph identified several other problems with my wife's computer and repaired them. He removed some software and reconfigured the operation of several programs which were slowing her computer down. He identified multiple malware problems that had gotten past her Norton antivirus suite and installed several software programs which he recommended to replace the Norton software. He reverted her internet explorer to a previous version so that her computer would not have issues with so many websites and showed me how to do the same on my computer. Since my wireless router was the source of our connection problems, I had to purchase a new one and install it after our appointment. Joseph gave me his contact information and told me to call him if I had any problems during the installation. I didn't so I haven't needed to call, but I have been very satisfied with the work he did for me. His rates are reasonable and I would recommend him to anyone.
Description of Work: I hired Joseph to diagnose and repair several issues I had with my wireless network and with my wife's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Norma L.
07/2012
5.0
computer repair
  + -1 more
They were very professional and efficient. You can call them and they will explain everything in a patient manner. They will guide you through all aspect of the service. I am very pleased with their quality service and will continue to use them in the future.
Description of Work: Computer Genius set-up our computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

H. Max H.
06/2012
5.0
computer repair
  + -1 more
I called this gentleman and described my problem. He suggested a couple of things to try, and only when they failed did he suggest that he needed to come out and repair the machine. Although his hourly rates were not as low as some others, he managed to service another ailing computer, while waiting for the installation to complete on the first machine. The best part of dealing with this firm is that if I call, he will try to answer my questions and suggest solutions over the phone, for which there is no charge. Only if there is a major equipment failure do I expect to have to pay him to visit my office again.
Description of Work: I had lost the hard drive in my computer, and needed reinstallation of operating system and software. While waiting for this installation to take effect, he removed a virus from another computer and maximized its performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Norma L.
01/2012
5.0
computer repair
  + -1 more
He was knowledgeable, experienced and professional. I can call him free of charge for problems and I did once recently and he solved my problem quickly via the phone call. There is on sight computer techs 24/7
Description of Work: Set up my new computer and put in what I wanted. Also took time to hook up sound from old computer speakers we had as new computer had no sound. Hauled away our old computers telling us he gets rid of hard drive and uses the old equipment for schools and children's centers.By the way Computer Nertz are no longer in business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Contact information

I go anywhere between Guthrie & Norman, And Between El Reno & Shawnee, OK 73154

www.thecomputergeniusonline.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Stereo and Home Theater Systems,
Computer Sales,
Computer Training

FAQ

Computer Genius is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Computer Genius accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Computer Genius does not offer free project estimates.
Yes, Computer Genius offers eco-friendly accreditations.
No, Computer Genius does not offer a senior discount.
Yes, Computer Genius offers emergency services.
No, Computer Genius does not offer warranties.
Computer Genius offers the following services: Virus Removal, Network Setup, Computer Repair & Tune-Ups, Computer Training & Smartphone Tutorials. Complete Home Theatre Installation & Setup.

Contact information

I go anywhere between Guthrie & Norman, And Between El Reno & Shawnee, OK 73154

www.thecomputergeniusonline.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM