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Steamaster Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Owner operated. No subs. Cost is determined by the job.

Business highlights

23 years of trusted experience

Services we offer

Steam, hot water extraction for carpets & upholstery.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 156 reviews

RACHEL H.
10/2008
5.0
upholstery cleaning
  + -1 more
They gave me an estimate to begin with. They were very responsive, it was a quick turn around, and they were very professional. They did a very good job and I would use them again.
Description of Work: They came to my home and cleaned the ottoman and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

RUSS and SHERRI G.
10/2008
5.0
carpet cleaners
  + -1 more
Very well. James is very professional called day before for confirmation and again when he was on his way from appt. prior to ours.
Description of Work: Cleaned carpet in 1 room, worked on 1 pet odor area and steam cleaned a chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

PATRICIA B.
10/2008
5.0
carpet cleaners
  + -1 more
Jim and Rich arrived on schedule and worked efficiently. Jim did a great job getting out most of the water, a special concern since it was a rainy, cool day that was not conducive to helping the carpets dry. He did a professional job. Both Jim and Rich were pleasant and helpful, moving furniture and checking frequently that I was satisfied. You can tell that both take pride in their work.
Description of Work: They cleaned all the carpets in a 2000+ square foot house including bedrooms, hallways, family room, living room, dining room, two sitting rooms. They moved furniture and replaced it when done (with pads under the furniture until the carpets dried).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$391

William M.
09/2008
5.0
carpet cleaners
  + -1 more
Job went very well. Carpet had not been cleaned in a long time. Jim did an excellent job in removing ground-in dirt on the stairs and in other high-traffic areas. Carpet looks like new. He was pleasant and professional. He also came in to work on a Saturday to get the job done before new furniture was delivered. We would definitely hire him again.
Description of Work: Cleaned wall-to-wall carpeting in the entire house, upstairs and downstairs in 2100 sq. ft. home. Also, did Scotch guarding in high-traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dan and Heather K.
09/2008
5.0
carpet cleaners
  + -1 more
I called and got a time for the following week. They did an excellent job, my carpets look great!
Description of Work: I had them clean the master bedroom and closet, the hallway, stairs and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Paul F.
09/2008
5.0
upholstery cleaning
  + -1 more
Went very well, did a good job, told us not to clean one chair because of potential for damage. very courteous and professional.
Description of Work: Tested chairs to be cleaned, cleaned couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Charisee A.
09/2008
5.0
carpet cleaners
  + -1 more
Jim was punctual & professional. I could tell he enjoys what he does and sincerely wants to make his customer happy. My carpets were very dirty & I wasn't sure how well they would clean up, but Jim was persistent and did an excellent job.
Description of Work: Jim cleaned the carpets in my family room, master bedroom, master bath, hall, & stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Mary K.
08/2008
5.0
carpet cleaners
  + -1 more
Great. Very responsive. They were running a bit late, but called to explain. They did a super job, and the carpet looks great-it is 16 years old and has been through a lot!
Description of Work: They cleaned my living room carpet that had many pet stains and an orange soda stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ELIZABETH G.
08/2008
5.0
carpet cleaners
  + -1 more
Two men cleaned the carpet using their truck & my water. They did a great job, especially on cat's vomit stains.
Description of Work: Cleaned 3 rooms, 1 hall, 1 stairs & landing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Lynn S.
08/2008
5.0
carpet cleaners
  + -1 more
They asked if I would like a reminder call the day before. I said yes, and I was called. They called before they came to say they were on their way and they were on time. When they arrived they introduced themselves, then measured the carpeting and went over the price. I had asked for an estimate first based on my very rough measurements. The price was good. They were good with the way they handled the pieces of furniture that had to be moved. They answered all of my questions. They took their time and did a thorough job. I would definitely refer them to someone I will definitely use them again when the need arises.
Description of Work: I had all of the carpets throughout the house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190.19

Susan & Barry L.
08/2008
5.0
carpet cleaners
  + -1 more
This is the second time we have had them clean our carpets. They did a good job, and their work is fairly priced. The service was prompt and they are professional. I will use them again.
Description of Work: They cleaned the carpet in our living room, our stairs and they steam cleaned a love seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Charlie S.
08/2008
5.0
carpet cleaners
  + -1 more
Fantastic experience from start to finish. Very professional. The owner was there to estimate and complete the work. I could not believe how nice the carpet looked after the service was complete. I would recommend this company to anyone.
Description of Work: Cleaned carpet in three rooms, 10x10, 12x10, and 13x11.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert H.
07/2008
5.0
carpet cleaners
  + -1 more
Excellent service. Jim was prompt and worked very hard to remove the stains. The carpet looks amazing, almost new. I strongly recommend this company!
Description of Work: Cleaned the downstairs carpet, stairs, upper hall, and 4 bedrooms. We recently moved into a new home and the carpet was heavily soiled and the appearance was poor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

MICHAEL T.
07/2008
5.0
carpet cleaners
  + -1 more
It's been over a month since they cleaned our carpets, and they still look great. I've been very pleased at how the carpets have continued to look good over a month after their visit.
Description of Work: Last month Steamaster cleaned the carpet in my living room, dinning room and two bedrooms. They did an excellent job and were able to remove stains that the previous carpet cleaner was unable to remove. They were very professional and pleasant to work with. I recommend them and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.54

GREGORY C.
07/2008
5.0
carpet cleaners
  + -1 more
I scheduled an appointment and was unable to be home and missed the appointment. He was very understanding and came back a few days later.
Description of Work: Cleaned stairs (runner), hallway runner and 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

PAMELA R.
07/2008
5.0
carpet cleaners
  + -1 more
The experience was good. He was able to remove the pet stains on the carpet. The quality of his work was good. They did the work in a timely and professional manner.
Description of Work: They cleaned the living room and hallway carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RENEE B.
06/2008
5.0
carpet cleaners
  + -1 more
Excellent, Jim did a great job and took extra time to make sure the carpet was done right. Took the time to explain different options and didn't try to up sell. All of the carpet looks amazing! Will absolutely use his service again!
Description of Work: Living Room, Rec Room, Master Bedroom & Bath, Hallway & Stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Elizabeth M.
05/2008
5.0
carpet cleaners
  + -1 more
Completely satisfied with job done. While Jim may take more time than other companies, the work is by far superior to any other company I've used in the past. He takes the time to ensure all is cleaned as well as can humanly be done. I will definitely continue to use him in the future.
Description of Work: Price is actually for upholstery and carpet cleaning. Entire upstairs carpet cleaned as well as all large area rugs on first floor. Total square footage approximately 1000. Upholstery cleaned included, sofa, club chair and ottoman and 6 dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Scott L.
05/2008
5.0
carpet cleaners
  + -1 more
Good. Service was prompt and price was reasonable.
Description of Work: Carpet cleaning for 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LESLIE H.
04/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jim returned my call within hours of my leaving the message and was able to rearrange his schedule to accommodate mine. I was able to schedule an appointment within 4 days. He also provided an estimate over the phone based on measurements I had given him - his rates are on a square foot basis. He was friendly and personable and worked quickly through the rooms. He was very diligent with a couple of stains and really put in the extra effort to get those out of the carpet. I was very happy with the work - my carpets look the best that they ever have..
Description of Work: Jim cleaned the carpet in my family room (238sf), game room (270sf), 1 staircase with 2 landings, as well as a loft and hallway (132sf). He also cleaned my sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

JENNIFER S.
04/2008
5.0
carpet cleaners
  + -1 more
I have used Steamaster in the past for carpet cleaning services and once again, am thrilled with the results! Jim is very professional and does an outstanding job every time! I would highly recommend him to anyone looking to have their carpets professionally cleaned for a great price! I will be using him again.
Description of Work: Had carpet cleaned in family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

THOMAS D.
03/2008
5.0
carpet cleaners
  + -1 more
I found SteaMaster on Angie's List last year. I used them in August. James, the owner came out and did a GREAT job!!! Better than any national name company I have ever used. Just as last time, James was very prompt in returning my call. He showed up on schedule and on time. James even gave a reminder call the day before to confirm everything. He thoroughly cleaned all of the carpets. He made sure the job was done right. And best of all, there are no pushy sales tactics. You tell him what you want and that's it. (With the national names, they push extras. And if you don't buy them, they don't do a good job!!!) I HIGHLY recommend SteaMaster!!!!!
Description of Work: Had ALL carpeting in house steam cleaned. (3 bedrooms, 1 hallway, 1 family room, and 3 flights of stairs.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156.19

MICHELLE W.
02/2008
5.0
carpet cleaners
  + -1 more
He did a great job and showed up on time. He was very thorough, professional, and polite.
Description of Work: He cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA B.
01/2008
5.0
carpet cleaners
  + -1 more
Jim did a great job! He returned my call the day I left the message, and came out that day to give me an estimate. He was able to do the job very quickly and did a good job. He also referred me to another individual who did a great job of stretching my carpets. I will definitely call Jim again next year!
Description of Work: Jim steam cleaned two good sized rooms (a great room and master bedroom). We moved the smaller furniture from each room, but he moved the larger pieces and cleaned around them. He did clean under the bed, but we moved the mattresses out before he arrived. He also did the walk-in closet, which I had forgotten to ask about at time of his estimate, But he did not charge more than his original estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JILL S.
12/2007
5.0
carpet cleaners
  + -1 more
Wonderful. Did an excellent job once again. Got stains out. Very honest and personable.
Description of Work: Cleaned my carpets in 2 rooms & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Contact information

27446 Hollywood Dr, Westlake, OH 44145


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Steamaster Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Steamaster Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steamaster Inc offers free project estimates.
Yes, Steamaster Inc offers eco-friendly accreditations.
No, Steamaster Inc does not offer a senior discount.
No, Steamaster Inc does not offer emergency services.
No, Steamaster Inc does not offer warranties.
Steamaster Inc offers the following services: Steam, hot water extraction for carpets & upholstery.

Contact information

27446 Hollywood Dr, Westlake, OH 44145


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM