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Steamaster Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Owner operated. No subs. Cost is determined by the job.

Business highlights

23 years of trusted experience

Services we offer

Steam, hot water extraction for carpets & upholstery.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0156 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 156 reviews

George C.
12/2016
5.0
carpet cleaners
  + -1 more
James got back to us right away. ,came over, quoted a price . Arrived on the designated date and time .He worked the better part of 6 hr on 800 sq ft of carpet in our condo and did an excellent job.Some areas were wine stained soiled.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Stephen B.
10/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went well. He is busy... which is good in my eyes. We arranged a date and time. He called beforehand to confirm. He did everything to make the carpets clean... moving furniture, etc.
Description of Work: Carpets in three rooms in the house were cleaned plus a rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Agnes J.
10/2016
5.0
carpet cleaners
  + -1 more
Excellent job. Jim is very hardworking and removed stains I thought were impossible.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Peggi B.
10/2016
5.0
upholstery cleaning
  + -1 more
Jim called to setup time, was up front about a minimum cost and offered services to meet the $100 minimum. (My parents had just had their furniture and carpets cleaned by someone else and didn't need any additional services.) My parents were very happy with the cleaning, deodorizing and scotch guarding results. Jim arrived on time and did a thorough job. Very pleased about his responsiveness and quality of service.
Description of Work: I purchased a lift chair for my parents second hand and needed it cleaned as it smelled of smoke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MICHAEL and KATHLEEN H.
10/2016
5.0
carpet cleaners
  + -1 more
All went very well. James was timely when coming over for the estimate visit and his crew likewise for the appointment. They worked efficiently, with care to assure a complete cleaning as the prior owners had several dogs who helped dirty the carpeting. We were very happy with the results.
Description of Work: Clean first and second level carpets in house including upstairs/downstairs staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ROBERTA W.
06/2016
5.0
carpet cleaners
  + -1 more
Mr. Drahos cleaned the carpets in my dining room and living room. The dining room was one big stain. Carpets now look like new!
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOHN R.
11/2015
5.0
carpet cleaners
  + -1 more
Jim cleaned has cleaned my carptets before, and this time I hired him to clean a large sectional. Jim did an outstanding job. He's very thorough, always friendly courteous, punctual and accommodating. His pricing is very fair. I would highly recommend SteaMaster to all of my friends. If you want it cleaned right call Jim!
Description of Work: Cleaned large sectional including ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Allen B.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Jim was the best to work with. Very responsive and professional. Most of all, very hard working. Best carpet cleaning service we have ever used hands down!
Description of Work: Cleaned all carpets and rugs in home. Three sets of stairs. Some scotch guarding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Patricia S.
07/2015
5.0
carpet cleaners
  + -1 more
Great!!! Jim cleaned carpets thoroughly and concentrated on a few extra dirty spots. I've been using Jim for carpet cleaning for many years and will continue to call him for service.
Description of Work: Carpets in two rooms were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dorothy R.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This is the fourth time we have used Steamaster. We will continue to use this service in the future. The services are personally provided by the owner, Jim, who is dedicated to providing quality work and the results are amazing! We had several areas in two carpeted rooms that had tough pet stains due to a 12-yr old dog. The stains are completely gone now and the carpets look incredible. This was the first time we had asked Jim to clean a couch. He first tested it to make sure that it was cleanable, and then spent quite some time cleaning it thoroughly. Again the results are amazing. Both carpeted rooms and the couch also were scotch-guarded. We are very pleased with Jim's ever-present professionalism,dedication to his craft and to providing superior results. Thanks again!
Description of Work: Cleaned two rooms of carpet plus cleaned livingroom couch. All were scotch-guarded too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Elizabeth M.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jim has been cleaning carpets and furniture for me for about 9 years. As always he did an excellent job and was very accommodating of the last minute addition to clean two rooms of carpets in a second home. He is incredibly thorough and does by far the best job of anyone ever hired. Cannot say enough good things about him or his work!
Description of Work: Cleaned carpets in two different homes along with sofa, club chair, and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dave K.
02/2015
5.0
carpet cleaners
  + -1 more
They did an excellent job cleaning the carpets, and were very thourough.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY F.
10/2014
5.0
carpet cleaners
  + -1 more
Jim did an outstanding job and I would highly recommend him to everyone!!!
Description of Work: cleaned all indoor carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOHN R.
10/2014
5.0
carpet cleaners
  + -1 more
Jim has cleaned my carpets for years, and I can honestly say he does the best job of carpet cleaning possible. Hire him! you won't be disappointed. For service, price, honesty no one comes close to this guy.
Description of Work: Cleaned capet in family and sun room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brigid R.
10/2014
5.0
carpet cleaners
  + -1 more
My carpets look FANTASTIC! I am so impressed! It had been several years since I had the carpeting cleaned (by Jim - before I moved in). The carpets came out much cleaner than I was expecting since I have a large dog. I wish I hadn't waited so long to get them done again. Jim was responsive, on-time, professional and polite. I would highly recommend him! Did I say my carpets look FANTASTIC?
Description of Work: Cleaned carpets in two bedrooms, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

john M.
10/2014
5.0
carpet cleaners
  + -1 more
Mr. Drahos is very thorough and will go over and over traffic patterns or stains until the carpet is very clean. We have used him in the past several times and he always manages to get all stains out of the carpet. Would highly recommend him. He is punctual and professional and his price is very fair for the extra effort he provides.
Description of Work: Cleaned carpeting in 2 large rooms - approximately 20' X 12'

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Judy A.
10/2014
5.0
carpet cleaners
  + -1 more
Called Steamaster, Inc. to make an appointment, left a message, Jim returned my call. I had a few questions about how he cleans the carpets, Jim was very polite and answered all my questions. I made an appointment, Jim told me he would call the night before, which he did. He showed up on time, reviewed and measured the rooms I wanted cleaned, got set-up and made sure my cats were safely secured in my office, so they didn't escape to the outside. Jim worked very hard cleaning the carpeting, they had a few stains, but he got them out. My carpeting looks very, very good, they are soft, the house smells cleans. I am so pleased with the service I got from Steamaster, Inc. I have already recommended them to my friends. I will use Steamaster, Inc. again. It is so nice to have clean carpets in time for the upcoming holidays.
Description of Work: Cleaned 4 rooms of soiled carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELIZABETH G.
09/2014
5.0
carpet cleaners
  + -1 more
The owner, James Drahos, worked fast, thorough and efficiently. He cleaned the carpets on each of my three floors including 2 staircases and landings. My carpets have some difficult stains due to a sick cat I am caring for, not to mention day to day travel. The carpets haven't been cleaned for over a year,. The carpets esp. in living room were noticably cleaner to guests. I had nice coments. The house smells fresher and James applied a protectant. I am very happy with the cleaning that he did. He worked alone and was very engaged in the task. I would hire him again.
Description of Work: Steam cleaned the carpeting in my home.`

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Francis M.
08/2014
5.0
carpet cleaners
  + -1 more
Jim was punctual and worked until the job was done. I had no idea those carpets could look that clean! We are asking him to come back to clean the carpet in the basement. Very pleased with his service!
Description of Work: Cleaned the carpets on first and second floor. Helped move items off carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dorothy R.
07/2014
5.0
carpet cleaners
  + -1 more
This is the second time I used SteaMaster for services and was just as pleased as the first time. We had carpets that had animal stains and moving stains--and by the end of the service, all were gone and the carpets looked absolutely pristine. Jim is dedicated to his profession and works hard to make the customer satisfied. The price was right and competitive with local national chains, without any pressure for add-ons. This is an owner-operated company and you get that personal, professional service that is often missing when using the big chains. Great job and I will definitely call SteaMaster in the future!
Description of Work: Professionally cleaned two bedroom carpets and then added scotchguard in both rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Deborah N.
05/2014
5.0
carpet cleaners
  + -1 more
The carpeting looks very clean and the house smells fresh. Jim has excellent equipment and works hard to produce the best results. He was flexible with scheduling the job. The work was done at my Aunt's house today. Originally, I had gotten his name from Angies List when I wanted to clean my carpet before I moved. The results were excellent. He also cleaned the carpeting in my current home. I have recommended him to my friends and family. He is friendly, polite and professional. I plan to have Jim clean the carpeting again in my home when it is needed.
Description of Work: Jim cleaned heavily stained and obvious walking pattern in plush carpeting. .O..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

LORI G.
05/2014
5.0
carpet cleaners
  + -1 more
Just amazing. Jamie does a fantastic job!
Description of Work: Cleaned and spotted carpets in living room, dining room, great room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Sylvia M.
05/2014
5.0
carpet cleaners
  + -1 more
Our BEST carpet cleaning experience. Jim was extremely thorough and was very careful with our furniture. He was such a professional and worked very hard to clean our carpet that had not been cleaned for a few years. Looks like new! I would have Jim come back in a heartbeat. Great work ethic and did a terrific job. On top of all that, he was a pleasure to have in our home..
Description of Work: Cleaned and protected 1st level carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pat K.
05/2014
5.0
carpet cleaners
  + -1 more
Jim is awesome!! He has cleaned our carpets three times now. He does a great job preparing and then cleaning the carpets. He does a super careful and thorough job.
Description of Work: Cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jane A.
12/2013
5.0
carpet cleaners
  + -1 more
After calling to make an appointment, Jim called the next day and was out to our home within the next two weeks. Arriving on time, he inspected our five year old carpet which had worn spots and very dirty areas, thanks to our large dog. After pretreating the very bad areas, Jim proceeded to clean the carpet. He worked harder and longer than anyone we have had in the past. This particular carpet was cleaned once three years ago. He worked especially h****** the very soiled areas. We were amazed at how well the carpet came out. I have recommended him to several people.
Description of Work: We had the living room, master bedroom and stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

27446 Hollywood Dr, Westlake, OH 44145


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Steamaster Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Steamaster Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steamaster Inc offers free project estimates.
Yes, Steamaster Inc offers eco-friendly accreditations.
No, Steamaster Inc does not offer a senior discount.
No, Steamaster Inc does not offer emergency services.
No, Steamaster Inc does not offer warranties.
Steamaster Inc offers the following services: Steam, hot water extraction for carpets & upholstery.

Contact information

27446 Hollywood Dr, Westlake, OH 44145


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM