Chimney & fireplace repairs and rebuilds New fireplaces Steps and porch repairs and rebuilds Tuck pointing and Stucco repairs Brick patios and walkways -sister co. THE HEARTH SHOP in WESTLAKE, OH.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
CHIMNEY SERVICE, FIREBOX/HEARTH REPAIR & FURNACE/BOILER/HOT WATER TANK LINER INSTALLATION. MASONRY SERVICE, TUCKPOINTING, CROWN & CAP REPAIR, CHIMNEY REBUILD, CLAY FLUE TILE REPAIR, NEW FIREPLACE, STEPS & PORCHES, CHIMNEY SCREENS, STUCCO REPAIR, MASONRY DEMOLITION, GENERAL SAFETY INSPECTIONS.
I called for an estimate and the company was out to examine our problem within a day or two. I was not home at the time they did their inspection so I cannot comment on them in person. However, I received an estimate in a very short time. I did not decided to use them as they were more expensive than another company but was impressed with their responsiveness.
Description of Work: Tuck pointing on front steps and porch
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Norma S.
01/2013
5.0
chimney repair
+ -1 more
Our 40 year old chimney was in bad shape. We had to have it torn down and a new chimney built. We were very satisfied with The Chimney and Masonary co. They were very professional. The chimney looks good. There was a little interior damage to the wall in the living room. They sent a painter and he did an excellant repair job.
Description of Work: We had a new 2 story chimney built
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
ELIZABETH H.
11/2012
5.0
decks, masonry
+ 0 more
They were very good and awesome. They were neat and they always have someone to get back with answers when calling. Definitely the best price as well. I have antique brick and they could match which made me very happy. Overall a very professional company
Description of Work: Rebuilt small front porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
James L.
09/2012
5.0
chimney caps, chimney repair
+ 0 more
A very positive experience from start to finish: prompt estimate; competitive pricing; clear description of the work to be performed; flexible scheduling of the work to fit our schedule; arrived promptly; (Manuel and Mike) delivered efficient, professional services.
Description of Work: 1. Cut-out and tuck-point loose mortar and caulked chimney joints 2. Pour new chimney crown 3. Paint steel chimney caps 4.. Renew chimney flashing 5. Clean up and remove debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
FRANK P.
09/2012
5.0
chimney repair
+ -1 more
Estimator came out and gave me two estimates, one for breakdown and rebuild, the other for breakdown and cover over. I chose the first. Two workers came out in the morning on time, did the job, cleaned up and left. Went well.
Description of Work: Chimney above roofline was falling apart and needed to be broken down and rebuilt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$920
Terrance B.
08/2012
5.0
chimney repair
+ -1 more
Needed to have this work done. Contacted several contractors. John swung by within days of me contacting him and provided a quote for services. The quote was very accurate, and only one addition was needed. They were able to schedule within two weeks of contract. The contract and quote were easy to read and specific. The workers were polite and professional. They cleaned up after the two days. Will absolutely refer them or call them again
Description of Work: Had two chimneys. The one had an extension put on it 15+ years ago as part of the addition to the house. That one needed to be taken down to roof line and mortared. The other needed tuck pointed and liner installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Nina L.
03/2012
5.0
chimney caps, chimney repair
+ 0 more
He was wonderful, and he did an excellent job. He was very quick. It was the third job. I think his price was in the ballpark, and he was really good. I would absolutely use him again in the future.
Description of Work: I used Chimney & Masonry Co last month. He rebuilt my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
John L.
01/2012
5.0
fireplaces, masonry
+ 0 more
It went really well. They did everything that they said that they would do. Their estimate was right on. There was a delay in scheduling, but once they got us on it went well.
Description of Work: We had some work done on our chimney and hearth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Lorna S.
11/2011
3.0
chimney caps, chimney repair, masonry
+ 1 more
This was one of very few providers that I could even get to respond to my calls in late summer, so that's a plus. I provided him pictures of the chimney that I received from a roof company, and he gave me an e-mail estimate and said the work would be done by the end of September.I hadn't heard from him by the last week, so I called and got no response. However, I came home from work one day and the work had been done, and there was a bill in the mailbox. I mailed the bill, but when my roofer came, he told me the chimney work was bad -- the bricks were crooked still, and the holes in the bricks were still exposed, with standing water in them already, that would definitely cause me problems later. He gave me pictures and a drawing of the problem and suggested I contact the company. I haven't yet, but plan to.
Description of Work: Chimney tile/cap, and masonry repair.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$500
GERRY & GEORGE B.
11/2011
4.0
chimney sweep
+ -1 more
They came in quickly and did the job, although the plant came back the next year. Since then we used another guy to get all the roots out because it is a difficult spot. They came promptly and when they said they would.
Description of Work: I used Chimney & Masonry Co. about a year ago. They removed a plant that was growing in our chimney.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Ronald H.
09/2011
5.0
chimney repair, masonry
+ 0 more
This company seems busy, so it took a few weeks to fit me into the schedule, but that's ok. When they finally had an opening, they called, and scheduled me for a Friday afternoon. They performed the services requested, and had good communication with me. They cleaned up after themselves, and even came back promptly to retrieve a piece of wood from my roof that was left behind. There's a one year warrantee on the work performed. I'm satisfied.
Description of Work: Tuckpointing chimney, re-cap chimney, tuckpoint a few areas on side of house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Sarah G.
08/2011
5.0
chimney repair, decks
+ 0 more
CHIMNEY & MASONRY CO We had gotten 3 estimates, and Chimney & Masonry Co. had told us that our basement windows needed to be replaced. So we went with them. Chimney & Masonry Co., was the highest bidder, but their price included the basement windows in it. Chimney & Masonry Co., were very nice, very professional,clean up after themselves, I can't say enough good about them. We felt safe around them, and we are very pleased with their work.
Description of Work: CHIMNEY & MASONRY CO I used Chimney & Masonry Co,. to replace all our 2 entry ways, my side porch was falling off the house, and they totally replaced that. Rebuilt our chimneys, and put liners in them They are not done yet, we have special order escape windows to be installed. They ended a week ago today, it cost $13,000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Alice H.
08/2011
5.0
chimney repair
+ -1 more
It went great! John put me on a priority list and got me in sooner then he expected. He arrived early, set up and got the job done in one day. The new chimney is great! John and the crew were very careful with my roof and the rest of the house. They made sure that they took all the precautions needed for this job.
Description of Work: My chimney was taken down and rebuilt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Michael M.
07/2011
5.0
chimney repair, masonry
+ 0 more
Quick, friendly, honest, straight forward estimate. Work was done quickly and cleanly. Very happy with the results. Looks great.
Description of Work: Top of chimney rebuild. Tuck pointing around house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
PAUL S.
06/2011
4.0
chimney repair, masonry
+ 0 more
They called back but they never gave me an estimate. They never followed up after that.
Description of Work: I tried to get an estimate for work.
Rating Category
Rating out of 5
responsiveness
4.0
Yes, I recommend this pro
Rita A.
06/2011
5.0
chimney caps, chimney repair
+ 0 more
They were very helpful. Their prices were reasonable.
Description of Work: They redid the cap around the top of my chimney and put in new sandstone around the slope.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew M.
06/2011
5.0
chimney caps, chimney repair, chimney sweep
+ 1 more
They were very prompt, very professional and clean. They were really good.
Description of Work: We used Chimney & Masonry Co to clean the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles H.
05/2011
5.0
chimney repair
+ -1 more
We were happy with what they did, and they were reasonable. They did a good job. They did what they needed to do and solved the problem. I don’t have any complaints about them. They did what they needed to do correctly. The people that came to do the work were nice and polite. I will use them again in the future if needed to. I could have not asked for more. I rate them high overall. They were very good.
Description of Work: We used Chimney & Masonry Co six months ago to work on my chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BAIRD W.
05/2011
5.0
chimney repair, fireplaces
+ 0 more
The covered the furniture and the rugs. Took out the stones and cut a replaced them on the side of the fire place opening.
Description of Work: The were on time. Explained the repair work to the fireplace. Covered the rug an near by furniture. Completed the job in three days. The results were excellent. The re set the height of the fireplace to increase the exhausting of the smoke.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,030
Timothy P.
05/2011
5.0
chimney repair
+ -1 more
Communications excellent: John Anghilante kept us informed daily on weather impact to schedule Professionalism: Crew of four were prompt, courteous, cheerful, and very mindful of minimizing the mess. Quality: I am not a mason, and the work is too high for me to inspect, but it looks great and I watched the crew work; they were focused on methodical in their approach. Cleanliness: Worksite was left very clean.
Description of Work: Tear down 60 courses and rebuild two-flue chimney, crown, screen Tear down and rebuild corbel on single-flue service chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,205
Angela H.
04/2011
5.0
decks, masonry
+ 0 more
Very professional. Same staff for demolition and re-building. John was very responsive and the staff were polite, hardworking, and excellent masons. They worked in rainy weather, but built tarp tents around the work area to keep dry. I used them for this work because they had done an excellent job on rebuilding my chimney a couple of years ago. Their price may be higher than others, but the work is SO worth it.
Description of Work: They removed my crumbling front steps and porch and a stone planter that was notched into the brick wall on the front of my house. They built new steps with brick/cinderblock, cut out the old brick wall that was behind the stone planter and replaced the brick wall. My house has an unusual "blonde" brick color and they matched it beautifully. The new steps and porch now match the house and the front entrance now looks inviting and elegant.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
DOROTHY W.
04/2011
5.0
chimney repair, masonry
+ 0 more
They came on time, gave me a quote on the spot and were very professional. Their quote was more than I wanted to pay since they wanted to tear the chimneys down; I was hoping they could just be repaired.
Description of Work: I had two chimneys that needed some work done.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRENDA D.
03/2011
5.0
masonry
+ -1 more
Very well. They are very committed to customer satisfaction. I was not at home when the job was performed and asked that they come back out to do some touch ups and to fill a hole on the side of the porch that they "forgot" to fill. They sent a young man over that very evening to have me show him what areas I wanted touched up and where the missed hole was. The young men said he could have sworn they patched the hole on the side. But the hole was still there. He promised they would fix it all the next day. They came back out the next day - I was at work. I came home - front of steps looked great. However, they again "forgot" to fill the hole on the side. I called right when I got home from work and complained that they missed the hole AGAIN - they sent someone over right away. He tells me he thinks a chipmunk might be the culprit. Sure enough, when you looked at the hole up close - you could see CLAW MARKS where a chipmunk was digging his way out through the soft mortar. So we weren't going crazy we had a 4 legged vandal! He used hardware cloth to fill the hole then put in the mortar. And voila! Next morning - No more holes! They were very patient and understanding through the whole process.
Description of Work: Had morter replaced on front porch steps and side of porch where it had fallen out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
RUSSELL C.
03/2011
1.0
chimney caps, chimney repair
+ 0 more
Extremely poor work. The chimney cap was simply covered over with a thin layer of improperly mixed mortar (too wet), which cracked again immediately. A second attempt was even less successful. The walkway and stairs were reconditioned successfully, though poorly, and the mason apparently used the same mortar mix the chimney mason used for his work and it didn't even come close to matching the old mortar or the stone. I will say that I believe the owner of this company - which sells and installs gas fireplaces - is a sincere and honest businessman. I think we experienced two bad workmen, or freelancers. I refused to pay for the chimney cap, and while the walkway work though not aesthetically pleasing at least stayed in tact.
Description of Work: 1. repair to cracked chimney cap 2. repair to settling steps and walkway
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$520
Robert J.
01/2011
5.0
chimney caps, chimney repair, masonry
+ 1 more
Their price was pretty reasonable. They did a real good job. They were professional and responsive.
Description of Work: Chimney & Masonry Co put a new chimney cap on, replaced the concrete on top and re-pointed the bricks. The work was needing to be done because the chimney looked like it was going to fall over.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Masonry,
Chimney Caps,
Fireplaces,
Decks and Porches,
Chimney Sweep,
Glass Block,
Water Heaters,
Plaster,
Stucco,
Home inspection
FAQ
CHIMNEY & MASONRY CO is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
CHIMNEY & MASONRY CO accepts the following forms of payment: Check,MasterCard,Visa
Yes, CHIMNEY & MASONRY CO offers free project estimates.
Yes, CHIMNEY & MASONRY CO offers eco-friendly accreditations.
No, CHIMNEY & MASONRY CO does not offer a senior discount.
Yes, CHIMNEY & MASONRY CO offers emergency services.
Yes, CHIMNEY & MASONRY CO offers warranties.
CHIMNEY & MASONRY CO offers the following services: CHIMNEY SERVICE, FIREBOX/HEARTH REPAIR & FURNACE/BOILER/HOT WATER TANK LINER INSTALLATION. MASONRY SERVICE, TUCKPOINTING, CROWN & CAP REPAIR, CHIMNEY REBUILD, CLAY FLUE TILE REPAIR, NEW FIREPLACE, STEPS & PORCHES, CHIMNEY SCREENS, STUCCO REPAIR, MASONRY DEMOLITION, GENERAL SAFETY INSPECTIONS.