Bay Furnace & Sheet Metal Co

Description of Work: THEY INSTALLED AN A/C SYSTEM FOR ME.

Description of Work: MADE APPT. FOR MAINT. WORK ON HEAT PUMP. APPT. WAS MOVED UP, SINCE I DEVELOPED A PROBLEM WITH A/C FUNCTION. TECHNICIAN WAS PROMPT FOR APPT., STARTED MAINTENANCE, & THEN DIAGNOSED A MAJOR PROBLEM WITH LACK OF FREON IN COILS. DISCUSSED POSSIBILITY OF GETTING NEW HEAT PUMP, SINCE REPAIR TO FREON COMPARTMENT WOULD BE COSTLY & MIGHT NOT CORRECT THE PROBLEM. TECHNICIAN SAID THAT I MIGHT BE CHARGED FOR BOTH A MAINTENANCE FEE AND DIAGNOSTIC FEE, SINCE HE WAS CALLED IN FOR MAINTENANCE. VERY LITTLE MAINTENANCE COULD BE DONE, DUE TO CONDITION OF HEAT PUMP. DURING VISIT HE CONSTANTLY MADE UNPROFESSIONAL COMMENTS ABOUT THE WORK DONE BY THE ORIGINAL INSTALLER OF THE HEAT PUMP. AT THE END OF THE VISIT, I HAD TO CONVINCE HIM THAT I REALLY DID NOT WANT THE AIR FILTER REPLACED AT THIS TIME, SINCE THE HEAT PUMP WAS NOT WORKING & IT MIGHT BE REPLACED. ANOTHER REPRESENTATIVE CAME OUT TO LOOK INTO REPLACING THE HEAT PUMP. STILL AWAITING WORD ABOUT A POSSIBLE REPLACEMENT. IT HAS BEEN OVER A MONTH AND NO CALL

Description of Work: SCHEDULED APPOINTMENT FOR ESTIMATE ON NEW FURNACE/AC. NO ONE SHOWED UP. WHEN I CALLED TO SEE WHAT HAPPENED, I WAS TOLD ''THEY FORGOT.'' NEEDLESS TO SAY, I DID NOT RESCHEDULE.

Description of Work: WE WERE SELLING OUR HOME AND SEVERAL GAS LEAKS WERE FOUND BY THE INSPECTOR. BAY HEATING RESPONDED TO A CALL AND MADE THE REPAIRS ON A SAME DAY BASIS. THE REPAIR PERSON WAS KNOWLEDGEABLE AND POLITE, AND THE WORK WAS COMPLETED QUICKLY.

Description of Work: INSTALLED FURNACE AND WATER HEATER

Description of Work: COMPANY LOOKED AT OUR A/C TO DETERMINE WHY IT WASNT WORKING PROPERLY. (COOLING SOMEWHAT, NOT FULL STRENGTH). REPAIRMAN DETERMINED IT WAS DUE TO IMPROPER WIRING PERFORMED BY ELECTRICIAN IN THE SPRING. REPAIRMAN RECONNECTED WIRES PROPERLY AND NOW A/C WORKS PERFECTLY.