Proline Hidden Fence

unknown

Always great.

Very satisfied with their work.

I FELT THE MAN WHO HANDLED THE CALL WAS RUDE AND NOT PROFESSIONAL WHEN HE DIDN'T SHOW. HE NEVER CALLED ME, I HAD TO CALL HIM TO FIND OUT HE WAS A NO-SHOW. I NEVER GOT A CALL BACK FROM HIM WITH AN APOLOGY SO I GUESS HE DIDN'T ''NEED'' MY BUSINESS.

THE OVERALL EXPERIENCE HAS BEEN WONDERFUL. OUR DOG RESPONDED IMMEDIATELY. INSTALLATION WAS QUICK AND EFFICIENT AND THE TRAINING WORKED WITHIN A DAY.

THEY WHERE ON TIME, DID THE WORK VERY QUICKLY & EFFICIENTLY. HAVE RETURNED FOR 2 OF 3 TRAINING SESSIONS - I REQUESTED THAT I CALL FOR THE THIRD SESSION.

GREAT PEOPLE TO WORK WITH. TIM, THE OWNER, IS VERY KNOWLEDGEABLE. THE INSTALLER, ALSO THE TRAINER, HAS GREAT PEOPLE SKILLS. IN OUR AREA, PROLINE IS AN OBVIOUS CHOICE, BECAUSE YOU GET MORE FOR YOUR MONEY: BETTER TECHNOLOGY, MORE FOLLOW-UP IF YOU NEED IT, AND LOWER COST THAN THE ''NAME BRAND.'' AS OTHERS TOLD US, IT'S A NO BRAINER!

THEY ARE VERY PROMPT. THEY AGREED THAT IF WE HAD ANY PROBLEMS WITH DAMAGE DUE TO UPCOMING CONSTRUCTION THEY WOULD COME OUT AND DO REPAIRS. DID GREAT WORK!

THEY DID A GOOD JOB UNDER DIFFICULT CONDITIONS. THEY WERE VERY POLITE AND PROFESSIONAL. OVERALL, I GIVE THEM HIGH MARKS.

I WAS EXTREMELY PLEASED WITH THEIR SERVICE. THEY CALLED THE DAY BEFORE AND THE DAY OF THE INSTALLATION (EVEN CAME EARLY). THE GENTLEMAN WHO DID THE INSTALLATION AND TRAINING ANSWERED ALL OUR QUESTIONS. WE ARE VERY PLEASED WITH THEIR QUALITY, SERVICE, AND PRICES. INCIDENTLY, THEY WERE 1/2 THE PRICE OF A MAJOR COMPETITOR.

THEY WERE AWESOME. IT WAS MONEY WELL SPENT. THEY HAVE A GREAT PRODUCT AND THEY ARE VERY REASONABLE. THEY CAME OUT THE SAME DAY I CALLED AND GAVE ME AN ESTIMATE. THE GENTLEMAN WHO INSTALLED THE FENCE WAS VERY NICE TO OUR WHOLE FAMILY AND VERY GOOD WITH OUR 5 MONTH OLD LAB PUPPY. AFTER INSTALLATION, HE SPENT SOME TIME GOING OVER THE WHOLE SYSTEM AND THEY HAD A TRAINING SESSION WITH THE PUPPY AND ME TO EXPLAIN HOW TO CONTINUE THE TRAINING PROCESS. SHE CAUGHT ON RIGHT AWAY AND IS NOW ENJOYING FREE REIGN OF THE ENTIRE YARD.

AFTER TIM MENTIONED THOMAS'S COMMENT ABOUT OUR SALES CALL NOT GOING WELL, I MENTIONED SOMETHING ABOUT PROLINE SHOULD HAVE FOLLOWED UP WITH ME TO SEE HOW THE CALL ACTUALLY WENT BECAUSE YOU WOULD THINK THAT THEY WOULD WANT THE BUSINESS. I DON'T REMEMBER WHAT TIM SAID, BUT THEY NEVER CALLED ME TO FOLLOW UP. I HAD CALLED PROLINE TO COMPLAIN AND HAPPENED TO FIND OUT WHAT THOMAS HAD SAID. WHEN RESEARCHING PROLINE ON ANGIE'S LIST, THEY RECEIVED ALL A'S IN CUSTOMER REPORTS. I DO NOT FEEL THAT THEY SHOULD BE RATED ALL A'S DUE TO THE POOR CUSTOMER SERVICE THAT I RECEIVED.

THE SALESPERSON/TRAINER AND THE INSTALLER WERE QUITE PROFESSIONAL AND WELL INFORMED ABOUT PETS AND THE SYSTEM. PRICE WAS ''FAIR'' BECAUSE IT WAS SIMILAR TO OTHER VENDORS, BUT PRODUCT AND SERVICE WAS WELL ABOVE CUSTOMARY. AFTER INSTALLATION, EXCEPT FOR THE FLAGS PLACED IN THE YARD THERE WAS NO DISCERNIBLE EVIDENCE THAT THE COMPANY HAD JUST BURIED 1000+ FEET OF CABLE, GONE UNDER A BRICK WALK AND (CUT) THROUGH A 30' WIDE ASPHALT DRIVE. WE HAD AN "INVISIBLE FENCE" AT OUR PREVIOUS HOME. THE FEATURES OF THE PRO LINE SYSTEM ARE FAR SUPERIOR TO THE OLD SYSTEM.

OUTSTANDING! FOR ONE, THEY CAME OUT AT 7:30AM TO ANSWER QUESTIONS AND FINALIZE THE QUOTE. THEY WERE ON TIME AND HAD A GOOD PRICE. OTHER COMPANIES WANTED TO CHARGE FOR EXTRA'S THAT THEY INCLUDED. THE ''ONE PRICE'' REALLY DID INCLUDE IT ALL. WE HAD PROBLEMS WITH ONE OF THE DOGS UNDERSTANDING THE FENCE (EVEN AFTER TRAINING), AND TIM TOOK ALL MY CALLS AND GAVE ME EXACT INSTRUCTIONS. THE OTHER DOG BOLTED OUT A FEW TIMES. WE HAD SOME ADJUSTMENTS TO MAKE, TO HELP THE DOGS LEARN THE NEW BOUNDARIES. NOW BOTH DOGS ARE DOING GREAT, BUT TIM AND HIS STAFFS PATIENCE AND UNDERSTANDING OF DOG BEHAVIOR WAS GREAT. SEVERAL WEEKS LATER, I HAD A FAILURE OF ONE OF THE DOG'S COLLARS. I CALLED TIM AND HE HAD A PERSON TO MY HOUSE WITHIN 2 HOURS TO REPLACE THE DEFECTIVE COLLAR! THEY ARE THE REAL DEAL. THE ''ONE PRICE'' REALLY DOES COVER IT ALL. NO HIDDEN COSTS. GREAT SYSTEM TOO. WE LOOKED AT DOING IT OURSELVES, AND THE EQUIPMENT THEY SELL AT THE HOME IMPROVEMENT STORES IS NOTHING COMPARED TO THE STUFF THEY PUT

THEY WERE TIMELY AND VERY RESPONSIVE WHEN I HAD PROBLEMS TRAINING MY DOG. THEY HAD AN INCREDIBLE PRICE. IF I MOVE, I CAN TAKE THE SYSTEM WITH ME, WHICH IS A WONDERFUL FEATURE. 1/3 ACRE.

THE GENTLEMAN WHO PERFORMED THE WORK WAS VERY PROFESSIONAL AND QUICK. IT WAS NICE TO WORK WITH AN EFFICIENT CUSTOMER ORIENTED COMPANY.

EVEN THOUGH THEY CAN PUT THE FENCE IN ON A RAINY DAY, IT IS HARD TO TRAIN A DOG ON A RAINY DAY, UNLESS YOUR DOG LIKES THE RAIN. I DO BELIEVE IF I WOULD HAVE ASKED, HE WOULD HAVE COME BACK OUT FOR MORE TRAINING. HE SHOWED US WHAT TO DO AND IT ALL WORKED OUT.

WE ALSO PAID AN ADDITIONAL $95 FOR A LIFETIME MAINTENANCE AGREEMENT.

COMPARED TO OTHER COMPANIES FOR WHAT YOU ARE GETTING THEIR PRICES ARE GOOD AND IT IS A WORTHWHILE EXPERIENCE. I THINK THE COMPANY COULD BE MORE PROFESSIONAL AND INFORMATIVE.

VERY RESPONSIVE TO QUESTIONS. PROVIDED ADDITIONAL TRAINING AT NO ADDITIONAL COST. I AM VERY HAPPY WITH THE FENCE.

VERY PROFESSIONAL. ANTICIPATED MY QUESTIONS AND WERE VERY PATIENT TEACHING ME AND THE DOG ABOUT THE SYSTEM. UNLIMITED TRAINING SESSIONS--THEY WORKED WITH ME AND THE DOG UNTIL SHE COULD USE THE SYSTEM CONFIDENTLY. DOG LOVES THE FREEDOM TO RUN. GREAT PRICE.

THEY DID NOT PROVIDE MUCH INFORMATION ABOUT THEIR PRODUCT, BUT WE ARE VERY SATISFIED WITH THEIR WORK AND THEIR PRODUCT. THE SYSTEM WORKS GREAT AND WAS 1/2 TO 2/3 THE COST OF TWO COMPETITIVE BIDS. WE STRONGLY RECOMMEND THEM.

THEY WERE VERY COMPETENT, AND THEIR PRICES WERE VERY LOW. I WOULD USE THEM AGAIN.

THEY HAD GOOD VALUE, THEIR WAS NO COST HIDDEN, THE DOG LEARNED TO STAY WITH IN THE YARD IN TWO DAYS. I WOULD RECOMMEND THEM TO FRIENDS.DK

INSTALLED FENCE QUICK AND THE CLEAN UP WAS GREAT. I HIGHLY RECOMMEND THEM.