Muth & Company Roofing

I WAS TRULY DISAPPOINTED WITH ALL THE ''HYPE'' ON THIS LIST I THOUGHT THEY''D BE GREAT. MY JOB WAS VERY SMALL BUT I STAYED HOME 3 DAYS WHILE NOBODY SHOWED TO DO THE WORK. I WOULDN''T HAVE MINDED THE DELAY IF SOMEONE WOULD HAVE CALLED TO LET ME KNOW.

IT WAS WELL WORTH THE COST. SO FAR, IT SEEMS TO BE REAL GOOD WORK. THEY CLEANED UP THE AREA VERY WELL.

MUTH & COMPANY DID AN EXCELLENT JOB IN RE-ROOFING OUR RANCH HOME. CHAD MUTH RESPONDED VERY QUICKLY AND PROFESSIONALLY TO OUR EVERY NEED. EVEN WHEN AFTER THE JOB WAS STARTED AND IT RAINED AND THE PROTECTIVE TARP WAS NOT SECURED PROPERLY, HE PERSONALLY CAME OUT DURING THE RAIN (AFTER DARK) TO CORRECT THE PROBLEM. THERE WAS VERY, VERY MINOR DAMAGE BUT CHAD WAS VERY APOLOGETIC AND CORRECTED THE SITUATION TO OUR SATISFACTION IMMEDIATELY. HE FOLLOWED THROUGH ON EVERYTHING HE SAID HE WOULD DO, EVEN TO THE EXTENT THAT HE DIDN''T DEMAND FINAL PAYMENT UNTIL 3 WEEKS AFTER THE JOB WAS COMPLETE. YES, THE PRICE WAS HIGHER THAN OTHER QUOTES WE HAD, BUT THE QUALITY OF THE WORK WAS EXCELLENT.

WE HAD PROBLEMS WITH CLEANUP AND SOME OF THE SOFFIT VENT INSTALLATIONS. WE CALLED AND ANOTHER PERSON CAME TO TAKE CARE OF THIS. THE INSTALLATION ENDED UP BEING DONE TO OUR SATISFACTION. HOWEVER, THE QUALITY OF THE CLEANUP WAS INADEQUATE (LOTS OF NAILS AND DEBRIS AROUND THE HOUSE). THE OWNER DID OFFER TO SEND ANOTHER CREW TO CLEAN, BUT WE OPTED TO CLEANUP OURSELVES.

DAMAGED ROOF, STUCCO, ETC! THEY GAVE MANY EXCUSES. THERE ARE HOLES IN THE STUCCO 4 INCHES IN DIAMETER. WRONG SIZE FLASHING. TY SAID HE WOULD DO THE JOB, BUT HE WAS NEVER THERE. MY HUSBAND CALLED TY TO LET THEM KNOW ABOUT A STORM THAT WAS COMING AND THEY NEVER TARPED THE THE HOUSE. TY CAME OUT AT 9:30PM TO TARP THE ROOF IN RAIN, THUNDER, AND LIGHTNING. PUT TARP AND NOT BOARD OVER A/C UNIT, WHICH BLEW A FUSE. MY SON HAS MAJOR ALLERGIES AND COULD NOT OPEN THE WINDOWS (IN 90 DEGREE HEAR)! THE JOB TOOK 3 WEEKS. WE NEVER HEARD FROM OWNER UNTIL MONIES WERE DO. NEVER THE SAME CREW. TY IS A WONDERFUL SALESMAN, BUT THE PROFESSIONALISM WAS LOUSY! WE ENDED ON A FRIENDLY NOT WITH COMPANY AND THE KNOW HOW DISPLEASED WE WERE. THERE IS A 30 YEAR WARRANTY ON ROOF.

CHAD WAS VERY HELPFUL WITH CHOOSING AESTHETICALLY PLEASING SHINGLES THAT BLEND WITH THE REST OF THE HOUSE. HOWEVER, I THINK THEY HAVE BECOME A VICTIM OF THEIR OWN SUCCESS. THEY ARE EXCELLENT WITH THEIR QUALITY BUT WHEN YOU HIRE THEM MAKE SURE THEY CLEAN UP THE JOB SITE & MAKE SURE THEY COMPLETE YOUR JOB BEFORE STARTING SOMEONE ELSES JOB. MAKE SURE YOU HAVE AN AGREEMENT THAT THEY WILL CALL THE NIGHT BEFORE IF THEY ARE NOT WORKING ON YOUR JOB THE NEXT DAY JOB (BARRING RAIN AND THE ELEMENTS).

THEY WERE VERY THOROUGH, COURTEOUS AND EXPLAINED WHAT NEEDED TO BE DONE TO FIX OUR PROBLEM. WE DEFERRED DOING THE WORK UNTIL A LATER DATE.

RATHER CARELESS EXAMINATION OF ROOF AND CALCULATION OF NEEDED WORK. UNREASONABLY HIGH ESTIMATE.

THEY WERE EXTREMELY NICE TO WORK WITH. THEY ANSWERED A MILLION QUESTIONS FOR US. I COULDNT BELIEVE THE CONSIDERATION THAT THEY GAVE US, BECAUSE WE HAD ORIGINALLY HIRED A DIFFERENT COMPANY. EVEN AFTER THAT, THEY WERE SO WILLING TO ANSWER QUESTIONS FOR US. AT THAT POINT, WE DECIDED THAT THE SERVICE WITH THEM WAS SO GOOD THAT WE DECIDED TO USE THEM. THEY WERE CLEAN, THEY PICKED UP EVERYTHING, THEY WERE ON TIME. MY EXPERIENCE WITH THEM WAS AWESOME!!

THE WORK WAS GOOD, BUT MOST OF THE EMPLOYEES HAD LITTLE TO NO RESPECT FOR PERSONAL PROPERTY. (BRANCHES BROKEN OFF OF TREES AND BUSHES, THEY LEFT THEIR MATERIALS ON MY NEIGHBORS GRASS AND FLOWERS FOR A WEEKEND. MY HUSBAND AND I MOVED IT, BUT HER FLOWERS WERE KILLED. MY FLOWERS WERE SQUASHED AND SOME KILLED.) THE OWNER ALWAYS RETURNED CALLS PROMPTLY, BUT IT TOOK A LONG TIME TO ACTUALLY GET WORKERS ON THE PROJECT. MY ROOF WAS TO BE DONE BY MID-JUNE, BUT IT DIDN''T GET STARTED UNTIL MID-AUGUST DUE TO TOO MUCH RAIN IN MAY.

MUTH DID A VERY PROFESSIONAL, QUICK, AND GOOD QUALITY JOB ON THE FLAT ROOF. THEIR ESTIMATE WAS HIGHER THAN MOST BUT IT WAS THE ONLY ONE OFFERING A 10 YEAR WARRANTY AND USED BETTER QUALITY MATERIALS. IT WAS UNFORTUNATE THAT MUTH HAPPENED TO CHOOSE THE ONLY RAINY DAY FOR WEEKS TO DO THE WORK BECAUSE IT STARTED TO POUR JUST AFTER THEY REMOVED THE OLD ROOF, AND WATER GOT INTO THE HOUSE. IF YOU HAVE A ROOF DONE, ESPECIALLY A FLAT ROOF, MAKE SURE THAT IT IS NOT GOING TO RAIN THAT DAY BEFORE ALLOWING THE COMPANY TO PROCEED WITH THE WORK. THERE WAS A 100 CHANCE OF RAIN THAT DAY AND MUTH REALLY SHOULD HAVE PUT OFF THE WORK FOR A DRIER DAY. MUTH OFFERED TO COME BACK AND REPAIR AND REPLACE THE DRYWALL AND PAINT THE CEILING. IT WOULD HAVE BEEN BETTER IF THE DAMAGE HAD NEVER HAPPENED.

TY, THE FOREMAN IS VERY GOOD. DID A GOOD JOB.

THE FIRST EVENT WAS WHILE IT WAS RAINING AND THE SECOND WAS ON A SUNDAY.

CALLED THEM FRIDAY, JULY 26TH. SAID THEY HAD A 6-WEEK BACKLOG, BUT WILL CALL BACK FOR APPOINTMENT - NEVER DID.

THE COMPANY CAUSED US CONCEERNS IN SEVERAL AREAS, BUT WERE ULTIMATELY ABLE TO RESOLVE ALL ISSUES. AT ONE POINT, A WORKER FELL THROUGH THE ROOF. THEY WERE SMOKING ON THE JOB, WHICH CAUSED ME TO BELIEVE THE ROOF HAD CAUGHT FIRE FOR A MOMENT, AND WE FOUND EMPTY BEER CANS IN THE DUMPSTER. THEY WERE ABLE TO RESOLVE ALL CONCERNS EVENTUALLY.

WAS TOLD THAT ENTIRE JOB WOULD TAKE 3-4 DAYS - 3 WEEKS LATER, STILL HAD TO CALL TO GET LITTLE FINISH WORK COMPLETE. OVERALL, IT WAS A NICE JOB, BUT GOT FRUSTRATED CALLING TO ASK FOR COMPLETION.

OUR SERVICE WAS IMPACTED BY AN OFFICE MOVE THEIR COMPANY MADE. THEY LOST OUR PAPERWORK AND IT TOOK A WHILE TO COMPLETE THE WORK.

THEY ONLY WORKED ON THE PART THAT WAS LEAKING, BUT JUST WENT AHEAD AND PUT WHAT COLOR THEY WANTED, BEFORE ASKING MEMBER. CLEANED UP VERY WELL, CAME ON A SUNDAY MORNING. VERY QUICKLY DONE.

VERY PROFESSIONAL AND KNOWLEDGEABLE AND WERE HELPFUL IN ANSWERING QUESTIONS.

EXCELLENT SERVICE. VERY QUICK RESPONSE TIMES.

CANNOT COMMENT ON PRICE. DID NOT COMPARISON-SHOP.

WE THOUGHT THE PRICE WAS REALLY HIGH SO WE LET THEM KNOW AND THE VERY NEXT DAY THE OWNER GAVE US A CALL TO TALK TO US.

SAID THEY WOULD GET BACK TO ME AND THEY NEVER CAME THROUGH.

HE WAS VERY PROFESSIONAL, PUNCTUAL AND KNOWLEDGEABLE - A PLEASURE TO WORK WITH.

DID NOT SHOW ON SEVERAL OCCASIONS WITH NO ADVANCE NOTICE. INITIAL DORMER REPAIR WASN''T ACCEPTABLE--WE REQUESTED IT BE REDONE. HOWEVER, WE COULDN''T BE MORE PLEASED WITH THE FINISHED PRODUCT. BEST PRICES IN TOWN. THEY WERE VERY THOROUGH WITH THE ROOF REPLACEMENT, WORKING UNTIL DARK A COUPLE OF DAYS.