Muth & Company Roofing

BE PREPARED FOR THEM TO CALL AT ANY HOUR. THEY CALLED ME AT 7AM AND WOKE ME UP. THEY SAID THEYD BE HERE BY NOON. THEY WERENT HERE BY THEN, SO I LEFT TO GO DO SOME ERRANDS AND THEY CAME WHILE I WAS GONE (SO THEY CAME AFTER NOON). THEY DID DO A REALLY GOOD JOB, AND THEY ARE COMING BACK TO DO MORE WORK.

WHEN WE CALLED THEY SAID THE JOB MIGHT TAKE UP TO TWO WEEKS TO DO BECAUSE OF A HEAVY WORKLOAD BUT THEY DID IT WITHIN TWO DAYS.

PROMPT, NO SURPRISES. CLEAN UP WELL, OWNER IS PLEASANT TO DEAL WITH . EXTREMELY HONEST. BILL HAD BEEN SET UP WITHOUT AL DISCOUNT AND THEY ADJUSTED THE BILL. ONCE MATERIALS WERE IN WORK WAS DONE ON TIME. HAD A WORKER LOOSE HIS BALANCE AND WENT THROUGH MY BEDROOM CEILING AND THEY DID ALL REPAIR, PAINT, ETC, WITH NO PROBLEMS. ALSO SOMEONE FROM COMPANY DID COME TO MY HOME TO MAKE SURE I WAS SATISFIED.

RESPONSIVENESS WAS GREAT!!! THE PEOPLE WHO ANSWER THE PHONE ARE FRIENDLY AND HELPFUL. I DON''T HOW TO GRADE THE PRICE SINCE THIS IS THE FIRST TIME I''VE NEEDED TO HAVE THE ROOF REPAIRED. THE QUALITY OF THE WORK SEEMS TO BE FINE. I''LL ONLY BE ABLE TO TELL FOR SURE AFTER A HEAVY RAIN.

BRIAN IS VERY FRIENDLY. MENTIONED THAT HE WAS ON THE JOB TO FIX A PREVIOUS EMERGENCY ROOF REPAIR WE HAD A FEW YEARS AGO.

CHAD MUTH IS ONE OF A RARE BREED, AN HONEST BUSINESSMAN.

THEY CAME OUT RIGHT AWAY. IT TURNS OUT IT IS A MASONRY PROBLEM. WE HAVE BEEN VERY PLEASED WITH THEIR RESPONSE AND TROUBLESHOOTING. THEY WERE VERY VERY HELPFUL IN FIGURING OUT WHAT THE PROBLEM WAS. WE REALLY TRUST THEM. THERE WAS NO CHARGE. WE HAVE USED THEM ON SEVERAL OTHER BUILDINGS. HIGHLY PROFESSIONAL AND FRIENDLY. THEY WERE PROMPT.

PRESENTED DIFFERENT REPAIR OPTIONS TO CHOOSE FROM. VERY GOOD TO WORK WITH. GOOD QUALITY WORK AND FAIR PRICING.

SEE ROOF REPORT FOR PRICE FOR ENTIRE JOB.

THE WORKMANSHIP SEEMS TO BE GOOD, AND THE GENTLEMEN WORKING ON THE ROOF ITSELF WERE PROFESSIONAL, BUT I''M SENSING A DEGREE OF COMMUNICATION FAILURE WITHIN THE COMPANY. SCHEDULING ERRORS, MISSING FOLLOW-THROUGH, PROBLEMS WITH COMPLETION DUE TO MISCOMMUNICATION, ETC.--ISSUES CAUSING JUST ENOUGH INCONVENIENCE TO MAKE THE DIFFERENCE.

PRICE A BIT HIGHER BECAUSE HIGHER QUALITY MATERIALS USED. MAKE SURE YOU REMIND WORK CREW OF DETAILS LIKE WHERE TO LOOK FOR WATER DAMAGE AND WHERE YOU WANT THINGS INSTALLED.

THEY DID A GREAT JOB. WERE ON THE JOB 12 HOURS A DAY UNTIL FINISHED. KNEW WHAT THEY WERE DOING. WERE VERY CAREFUL TO PROTECT LANDSCAPING. THEY DID A THOROUGH CLEAN UP.

THEY LEFT SOME DEBRIS IN THE GUTTER SYSTEM, BUT OVERALL IT WAS A POSITIVE EXPERIENCE

TY CAME OUT, DID GREAT WORK, HAVE USED THEM ON SEVERAL OCCASIONS AND HAVE ALWAYS BEEN PLEASED. CAME OUT AN HOUR EARLIER THAN ORIGINALLY PLANNED, BUT CALLED FIRST TO GET MY OK

PRICE INCLUDED $10 DISCOUNT. I THOUGHT THEY WERE VERY PUNCTUAL. THEY CAME OUT QUICKLY. WHEN I CALLED TO RE-CONFIRM THEY WERE OUT THE NEXT DAY. THE GUY THAT CAME OUT WAS VERY NICE.

THE OWNER CAME OVER AFTER THE WORK WAS DONE TO GO OVER THE WARRANTY AND CHECK OUR SATISFACTION.

HAD TO CALL THEM BACK OUT TO FINISH WHAT WE DISCUSSED DURING THE ESTIMATE

VERY GOOD ABOUT GOING OVER OPTIONS THAT WE COULD AFFORD. THE PEOPLE THAT CAME TO DO THE ESTIMATE WERE VERY PROFESSIONAL. THE MANAGEMENT AND ORGANIZATION WAS VERY VERY PROFESSIONAL. ON SITE LABORERS WERE LESS PROFESSIONAL AND LESS CONSIDERATE OF REQUESTS AND NEEDS. THEY WERE SUPPOSE TO COME BACK AND CHECK SOMETHING BUT THEY NEVER DID.

REQUESTED THIS COMPANY TO COME OUT AND DO AN ESTIMATE ON A 4 UNIT CONDO. THEY PROVIDED A VERY DETAILED ESTIMATE AS REQUESTED AND HAD IT DELIVERED ON TIME. OFFICE STAFF WAS VERY NICE TO WORK WITH.

OVERALL NOT GOOD, BUT NOT BAD EITHER. THEIR PRICE WAS OKAY, BUT NOT CHEAP FOR AMOUNT OF TIME IT TOOK TO DO WORK.($664 FOR TWO HOURS OF WORK.) THE QUALITY OF WORK WAS ADEQUATE, BUT DID NOT LOOK LIKE A TOP QUALITY FINISHED PRODUCT EITHER. HAD TO CALL THEM MORE THAN THEY CALLED ME TO SET UP WORK. MADE APPOINTMENT TO DO WORK ON A FRIDAY AND THEY DID NOT SHOW AND DID NOT CALL. THEY CAME OUT ON THE NEXT MONDAY TO DO WORK, AGAIN WITHOUT CALLING. THE EMPLOYEES IN THE OFFICE WERE VERY NICE AND HELPFUL ON THE PHONE. I CAN''T SAY THAT I WOULD RECOMMEND THIS COMPANY. I WILL NOT USE THEM AGAIN.

THEY'RE VERY GOOD!! I USED THEM FOR ROOF INSTALLATION AND THEY DID A GREAT JOB.

THEY DID NOT SEND OUT A KNOWLEDGEABLE ESTIMATOR, AS REQUESTED, AND HE WOUND UP DAMAGING THE ROOF, BECAUSE OF IGNORANCE.

THEY WERE HERE, DID THE JOB AND THEY RESPONDED WHEN I HAD A QUESTION AND SOMEONE CAME OUT THE NEXT DAY TO FIX IT. I LIKE WORKING WITH THEM AND WILL USE THEM AGAIN.

I HAD A LEAK THAT WAS COMING IN THROUGH AN UPSTAIRS BATHROOM WHENEVER THERE WAS A HEAVY RAIN. MY INSURANCE COMPANY GUESSED THAT THE WATER WAS COMING IN AROUND THE SEAL OF 1 OF 2 VENT PIPES DIRECTLY ABOVE THE LEAK SITE. (THEY NEVER WENT UP ON THE ROOF, BUT GAVE ME AN ALLOWANCE OF $125 TO HAVE IT REPAIRED.) MUTH INSPECTED THE SITUATION AND FOUND THAT 1 SEAL WAS DEFINITELY BROKEN AND THE OTHER WAS NOT IN GOOD SHAPE. I DECIDED TO REPLACE THE SEAL AROUND BOTH VENTS. I SENT A COPY OF MUTHS BILL TO MY INSURANCE CO. AFTER THE WORK WAS PERFORMED AND THEY SENT ME A CHECK FOR THE DIFFERENCE WITHOUT ANY QUESTIONS. MUTH LEFT NO MESS.

THEY DID A VERY GOOD JOB OF CLEANING UP.