Muth & Company Roofing

THEY WERE A VERY GOOD COMPANY AND CLEANED UP AFTER THEMSELVES. THEY ALSO DID THE JOB VERY QUICKLY. I HAVE HAD NUMEROUS COMPLIMENTS ON THE ROOF.

I WAS VERY PLEASED WITH MUTH'S WORK. DESPITE WINTER WEATHER, THEY SCHEDULED THE REPAIRS PROMPTLY, AND EVEN MANAGED TO PULL UP THE DATE BY A FEW WEEKS. SEVERAL OTHER COMPANIES I SPOKE WITH COULDN'T EVEN PROVIDE ESTIMATES IN THE TIME THAT MUTH COMPLETED THE WORK. THEIR CREW WAS FRIENDLY, PROFESSIONAL, AND CLEANED UP COMPLETELY. I WOULD DEFINITELY USE THEM AGAIN.

WE HAD MUTH INSTALL A NEW ROOF, AND THEN A YEAR LATER WE EXPERIENCED A HAIL STORM. OUR ROOF WAS LEAKING. MUTH REPAIRED THE LEAK AND COMPLETED ALL NECESSARY WORK TO OUR SATISFACTION.

IT TOOK THEM 7-10 DAYS TO COME OUT LIKE THEY SAID IT WOULD. I RECEIVED AN ESTIMATE TO REPLACE GUTTERS ON BOTH BUILDINGS,(NOT REPAIR ROOF LEAK), BY THIS TIME I HAD ANOTHER COMPANY OUT FIXING IT. I DIDN'T CALL THEM ABOUT THE ERROR. THEY CALLED BACK IN A WEEK OR TWO TO SEE IF I HAD ANY QUESTIONS.

THE OVERAL EXPERIENCE WAS DISAPPOINTING.

THE PERSON WHO PERFORMED THE INITIAL EVALUATION AND ESTIMATE WAS THE SAME PERSON WHO COMPLETED THE WORK, THUS NO NEED TO RE-EXPLAIN WHAT I NEEDED DONE AND ANY DETAILS AND/OR SPECIAL CONCERNS. THE OFFICE PERSONNEL WAS VERY PROFESSIONAL, AND WILLING TO GIVE ME A PRICE BREAK FOR BEING AN ANGIE'S LIST CUSTOMER AND JUST TO BE REASONABLE. THEY WERE PROMPT, DID GOOD WORK, AND CLEANED UP AFTER THEMSELVES!

THEY BEGAN WORK IMMEDIATELY AFTER THEY RECEIVED THE SIGNED CONTRACT AND FINISHED THE JOB IN 2 1/2 DAYS, INCLUDING WORKING ALL DAY SATURDAY. THEY WERE PROMPT, DID EXACTLY WHAT THEY PROMISED, CLEANED UP EVERY NIGHT AND AFTER THEY FINISHED, AND WERE THOROUGH IN EVERY WAY. THEIR PRICE WAS EXTREMELY REASONABLE AND WE WOULD DEFINITELY RECOMMEND THEM.

VENDOR SEEMS UNABLE TO PROVIDE A SOLUTION TO WATER DISTRIBUTION(RAIN RUN-OFF) PROBLEM, WHICH FORCED ME(I'M NOT AN EXPERT IN THIS AREA) TO DESIGN A SOLUTION WHICH VENDOR THEN PERFORMED. VENDOR HAD TO RETURN TO PERFORM WARRANTY WORK ON THEIR PREVIOUS JOB.

THEY DO GREAT WORK. I HIGHLY RECOMMEND THEM. THEY PERFORMED THE WORK SOONER THAN THEY ESTIMATED, WHICH WAS GREAT.

KELLY WENGERD WAS EXTREMELY FAIR, RESPONSIVE AND PLEASANT TO DEAL WITH. THE ENTIRE WORK CREW WAS PROFESSIONAL AND EXTREMELY EFFICIENT, AND COMPLETED THE JOB IN ONLY ONE DAY.

OVERALL GOOD EXPERIENCE, HAD TO CALL BACK TO GET THEM TO REPAIR INITIAL ERRORS.

WHEN WE NEEDED ROOF REPAIR 2-3 YEARS AGO, WE FOUND MUTH THROUGH ANGIE'S LIST. WE WERE VERY PLEASED THEN AND WE WERE VERY PLEASED THIS TIME AS WELL. COINCIDENTALLY, MUTH WAS CONTACTED AT THE SAME TIME BY MY SISTER AND ALSO BY MY NIECE AS THEY, TOO, HAD LEAKS FROM THE STORM. THEY WERE VERY PLEASED WITH THEIR PERFORMANCE AS WELL. SO YOU CAN COUNT THIS AS THREE REPORTS IF YOU WISH.

THEY WERE EASY TO CONTACT, AND CAME TO OUR HOME WITHIN THE TIME PERIOD PROMISED. WE RECEIVED A NEATLY ITEMIZED ESTIMATE IN A TIMELY FASHION. WE ENDED UP CHOOSING ANOTHER COMPANY THAT WAS SOMEWHAT MORE ECONOMICAL.

EVERYTHING THEY CLEANED OUT OF THE GUTTERS THEY DROPPED ALL OVER THE YARD INCLUDING THE SIDEWALKS, STEPS, INTO THE AIR CONDITIONER, ETC. BUT THEY LEFT LEAVING ALL THE DEBRIS WHERE THEY DROPPED IT. WE HAD EVEN JUST HAD OUR YARD PROFESSIONALLY CLEANED UP. THEY DID NOT RESPOND TO THREE OF MY PHONE CALLS UNTIL THEY CALLED ABOUT MY OVERDUE INVOICE. BY THIS TIME WE OF COURSE CLEANED IT UP OURSELVES AND THEY WANT TO SEND SOMEONE OUT TO CLEAN IT UP?

EXCELLENT JOB, CONSCIENTIOUS WORKERS. THEY WERE VERY RESPONSIBLE.

WORK WAS PERFORMED TO SPECIFICATIONS. CREW WAS NEAT.

REPAIRMAN AND SUPPORT STAFF SEEMED TO HAVE TROUBLE COMMUNICATING. REPAIRMAN MISSED FIRST APPOINTMENT AND WAS TOLD WRONG PORTION OF THE HOUSE THAT NEEDED ASSESSED.

SOMETIMES THE WORKERS WOULD NOT SHOW UP WHEN THEY SAID THEY WOULD OR LEAVE AND SAY THEY WERE COMING BACK BUT WOULD NOT, AND NOT CALL TO EXPLAIN WHY. THEY HAD ALSO AGREED TO TAKE SOME OF THEIR LEFT OVER WOOD AND A SMALL AMOUNT OF WOOD FROM OUR ALLEY THAT THE CITY TRASH COMPANY WOULDN'T TAKE, THEY NEVER DID SO, AT LEAST NOT SO FAR, AND THE JOB IS COMPLETE.

I GAVE THE COMPANY A "B" ON PRICE BECAUSE ROOFS IN GENERAL ARE TERRIBLY EXPENSIVE. IN COMPARISON WITH OTHER ESTIMATES THEIRS RAN AVERAGE TO SLIGHTLY HIGHER. THEY WERE VERY PROFESSIONAL IN THEIR DEALINGS WITH US, STARTING WITH THE ESTIMATE AND THEN THE WORK AND THE FOLLOW-UP. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS. WE ARE QUITE PLEASED WITH THE FINISHED PRODUCT.

I SPOKE WITH THE COMPANY, THEY LOOKED AT BOTH MY ROOF AS WELL AS MY NEIGHBORS, AND THEN PROMISED TO GET AN ESTIMATE BACK TO BOTH OF US. THIS WAS AFTER THE BIG HAIL STORM IN APRIL. WEEKS WENT BY AND NEITHER MY NEIGHBOR NOR MYSELF EVER HEARD ANYTHING BACK. I CALLED THE COMPANY AND THEY SAID THAT THEY DID HAVE AN ESTIMATE ON FILE WHICH THEY HAD SENT TO ME. THE ESTIMATE TURNED OUT TO BE A LITTLE HIGHER, COMPARED TO MY INSURANCE ESTIMATE. THIS WAS ON AUGUST 26TH OF 2003.

KELLY, OUR SALES REPRESENTATIVE, WAS VERY HELPFUL, KNOWLEDGEABLE, AND PROFESSIONAL. THE CREW WAS NEAT AND ALL ASPECTS OF THE WORK WAS SATISFACTORY.

THEIR CREW WAS PHENOMENAL, THEY CLEANED UP, GOOD ORGANIZATION.

I RECEIVED BIDS FROM 4 COMPANIES. MUTH WAS NOT THE LOWEST BIDDER, HOWEVER THE COMPANY HAD CERTIFICATION IN THE TYPE OF ROOF I WANTED TO HAVE INSTALLED. SUBSEQUENTLY, I CONTRACTED MUTH TO PERFORM THE WORK. THEY TORE OFF MY OLD ROOF AND INSTALLED A GAF ARCHITECTURAL ROOF FOR MY 1800 S.F. HOME. THIS COMPANY WAS BUSY AND THE UNCHARACTERISTICALLY RAINY SEASON THIS SUMMER LIKELY CONTRIBUTED TO THE LENGTH OF TIME IT TOOK BEFORE THEY WERE ABLE TO DO THE WORK - HOWEVER, I WAS NOT EXPERIENCING ANY LEAKING PROBLEMS AND WAS NOT IN ANY HURRY TO HAVE THE WORK COMPLETED. MY CHECK FOR THE DEPOSIT WAS NOT CASHED UNTIL A FEW DAYS BEFORE THE COMPANY BEGAN THE WORK. NEIGHBORS HAVE COMMENTED POSITIVELY ON THE APPEARANCE OF THE ROOF. IT WAS COMPLETED IN TWO DAYS. OWNER CHAD MUTH MET WITH ME TO GO OVER THE COMPLETED WORK, TO PROVIDE FINAL PAPERWORK AND RECEIVE THE REMAINING PAYMENT. I HAD SOME INITIAL UNCERTAINTY REGARDING CONTRACT CANCELLATION AND WAS INFORMED THE OWNER WAS OUT OF TOWN, WHICH MADE ME EVE

TYE LANG WAS VERY HONEST AND FORTHRIGHT IN DEALING WITH OUR HAIL DAMAGE. WE DID NOT FEEL LIKE WE WERE BEING SCAMMED AT ALL. THE CREW WAS NOT ALWAYS PUNCTUAL ABOUT ARRIVING IN THE MORNING BUT WOULD STAY LATE. IT TOOK THEM 4 DAYS TO COMPLETE OUR ROOF(IT HAS A VERY STEEP PITCH AND THEY WORKED IN 95 DEGREE HEAT) BUT WE HAVE NOT HAD ANY PROBLEMS WITH OUR NEW ROOF.

THE COMPANY WAS REALLY BUSY AND STAYED WITHIN THE TIME FRAME OF SIX WEEKS BEFORE STARTING PROJECT. PROFESSIONAL, CLEANED UP EVERY DAY. DID EVERYTHING THEY SAID THEY WOULD DO, AND WE WERE EXTREMELY PLEASED.