Muth & Company Roofing

JOE AND JEREMY WERE VERY PROMPT IN ARRIVING TO GIVE THE ESTIMATE AND INSISTED ON CLEANING SOME LEAVES TRAPPED IN THE GUTTER TO PREVENT OUR TRYING TO GO UP ON THE ROOF OURSELVES. THEY ARRANGED TO PERFORM THE WORK AS SOON AS THE WEATHER ALLOWED AND THIS THEY DID. THE WORK WAS COMPLETED PROMPTLY AND ALL TRASH WAS CLEANED AWAY. VERY COURTEOUS CREW AND A PLEASURE TO WORK WITH.

CHAD WENT THE EXTRA MILE TO DEAL WITH OUR INSURANCE, MADE SURE WE PICKED THE RIGHT MATERIALS AND THAT THE JOB WAS DONE RIGHT. HIS EMPLOYEES WERE COURTEOUS AND GENUINELY CONCERNED FOR OUR NEEDS.

MUTH DID A WONDERFUL JOB FROM THE BEGINNING OF THE PROJECT THROUGH THE END. THEY KEPT IN CONTACT WITH US UNTIL OUR DECISION WAS MADE AND ALSO WAS AVAILABLE TO ANSWER ALL QUESTIONS WE HAD. THEY WERE HONEST AND KEPT US UP TO SPEED ON THE PROGRESS OF THE ROOF DURING INSTALLATION. WE HIGHLY RECOMMEND THEM.

VERY PROMPT RESPONSE TO MY INITIAL CALL, AND THE WORK WAS DONE EXACTLY AS WAS DESCRIBED. VERY EFFICIENT OPERATION. CHAD MUTH CAME OUT AFTER THE JOB TO GO THROUGH WHAT THEY HAD DONE, WHICH WAS A NICE TOUCH. WOULD DEFINITELY DO BUSINESS WITH AGAIN.

THEY GAVE ME A PROMPT ESTIMATE. IT TOOK THEM SEVERAL WEEKS TO ACTUALLY PERFORM THE WORK, DUE TO WEATHER CONDITIONS I ASSUME. THE WORK WAS COMPLETED SATISFACTORILY AND THEY CLEANED UP COMPLETELY.

WE HAD THEM OUT TO ANALYZE MY ROOF. THEY SAID THAT THEY COULD FIX THE DAMAGE FOR $1132. WHEN THE GUYS CAME OUT TO FIX THE ROOF THEY FOUND $675 OF DAMAGE. THEY CAME OUT LATER AND CORRECTED THE DAMAGE AT COST AND APOLOGIZED FOR THE MISSING THE ADDITIONAL DAMAGE UPON FIRST INSPECTION.

EVERYONE WAS FRIENDLY AND POLITE FROM THE RECEPTIONIST TO THE MEN INSTALLING THE ROOF. BRUCE, THEIR REPRESENTATIVE, WENT OVER THE CONTRACT IN DEPTH BEFORE HAND, STOPPED BY SEVERAL TIMES WHILE THE WORK WAS IN PROGRESS, AND WALKED AROUND WITH ME WHEN THE WORK WAS COMPLETED. THE INTERIOR TRIM WAS INCLUDED IN THE PRICE OF THE WINDOWS (TO MY SURPRISE) AND LOOKS BEAUTIFUL.

THEY DID COME AND RECTIFY THE PROBLEMS

THEY DID A VERY GOOD JOB ESPECIALLY ON THE EYEBROW.

THEY HAD THE MOST EXTENSIVE AND BEST WARRANTY. THEIR PROPOSAL WAS VERY PROFESSIONAL AND THOROUGH AND LISTED THINGS WE HAD NOT THOUGHT ABOUT, MAKING US FEEL VERY SECURE IN WORKING WITH THEM. THEY WERE THE HIGHEST BID, THOUGH WELL WORTH THE PRICE. THEY DID A GREAT JOB.

MUTH & CO. WAS PROMPT IN COMING TO MY HOME TO LOOK AT MY ROOF. UNLIKE THE OTHER TWO COMPANIES THAT PROVIDED ESTIMATES, I WAS HOME WHEN THEY VISITED. THE ESTIMATOR EXPLAINED THAT MY ROOF NEEDED WORK IN A FEW SPOTS, BUT OVERALL PROBABLY HAD 4 TO 5 YEARS LEFT BEFORE REPLACEMENT WAS REQUIRED. THEIR ESTIMATE WAS NOT THE LOWEST I RECEIVED (ONE FOR REPAIR AND ONE FOR REPLACEMENT) BUT WAS THE ONLY ONE WHERE THEY TOOK THE TIME TO EXPLAIN THE CONDITION OF MY ROOF AND WHAT WAS NEEDED. IN ADDITION, THEY FOLLOWED UP AFTER THE ESTIMATE TO SEE IF I HAD ANY QUESTIONS. ONCE I SUBMITTED A SIGNED ESTIMATE, THEY DID THE REPAIR WORK WITHIN A COUPLE OF DAYS.

VERY PROMPT, FRIENDLY AND PROFESSIONAL. VERY PLEASANT TO WORK WITH.

AN OLD TURBINE VENT BLEW OFF OUR ROOF IN A WINDSTORM - 3 DAYS BEFORE CHRISTMAS AND 2 DAYS BEFORE A RECENT WINTER STORM. PHONE STAFF WERE HELPFUL, AND GAVE ME ALL THE INFO I NEEDED (RE: POSSIBLE PRICING). MUTH & CO WENT OUT FOR A NEXT-DAY ESTIMATE, AND PERFORMED THE REPAIRS THAT DAY. THEIR PRICE WAS 1/2 OF ANOTHER COMPANY'S ESTIMATE. WORK WAS PERFORMED WELL. LUCKILY OUR ATTIC STAYED DRY & WE ARE VERY APPRECIATIVE! WOULD DEFINITELY RE-HIRE FOR ADDITIONAL REPAIRS OR A LARGER JOB.

THEIR PRICES WERE ONE OF THE HIGHEST FROM THE 5 ESTIMATES I RECEIVED. SITUATION AROSE WHERE THE ALUMINUM AWNING ABOVE MY BACK DECK WAS DAMAGED DURING THE ROOFING JOB. THEIR 1ST RESPONSE WAS TO CAULK IT, BUT AFTER I CALLED ANGIE'S LIST AND WAS TOLD BY A REPRESENTATIVE THAT I SHOULD EXPECT THE AWNING REPAIRED PROPERLY OR I SHOULD WITHHOLD A PORTION OF FINAL PAYMENT; THEY RESPONDED QUICKLY AND REPAIRED THE AWNING PROPERLY. THERE WAS SUPPOSED TO BE A WEATHERPROOF MAGNETIC JOB JACKET AT THE SITE TO LOG THE ACTIVITY, VISITS BY THE FOREMAN, AND BY MY SALES REP. THIS WAS NEVER PLACED AT THE SITE, NOR WAS IT SHARED WITH ME. THE COMPANY DID A NICE JOB ON THE ROOF, BUT WITH THE HEADACHES FROM THE AWNING AND THE MEDIOCRE CLEAN-UP JOB, IT WOULD BE DIFFICULT FOR ME TO RECOMMEND MUTH & CO TO SOMEONE ELSE.

FROM THE THOROUGH ESTIMATE TO THE FINAL PAPERWORK, MY EXPERIENCE WITH MUTH WAS GREAT. THE BIGGEST FACTOR WAS KELLY WENGERD, THEIR ROOF CONSULTANT. KELLY PERSONALLY CAME TO MY HOUSE, REVIEWED EACH STEP OF THE ESTIMATE WITH ME TO EXPLAIN THE ''JARGON'' AND HE WAS AT MY HOUSE TO CHECK ON THE WORK EVERY DAY. THE WORKERS PUT IN LONG HOURS AND DID A GREAT JOB. THE SHINGLE I CHOSE, THE GAF TIMBERLINE ULTRA, WAS RATED A ''BEST BUY'' IN A CONSUMER MAGAZINE. HAVING KELLY AS A PERSONAL COMPANY REPRESENTATIVE TO ANSWER ALL OF MY QUESTIONS, WORK WITH MY INSURANCE CLAIMS AGENT, AND FOLLOW UP ON DETAILS WAS VERY IMPORTANT TO ME, AS WAS THE REPUTATION OF THIS COMPANY.

MY OLD GUTTERS WERE PULLING AWAY FROM THE HOUSE AND NEEDED TO BE REPLACED. I CHOSE THE MUTH'S SCREENS, GUTTERS, AND DOWNSPOUTS. I COULD SELECT FROM A WIDE RANGE OF COLORS TO MATCH MY HOUSE AND ROOF. THE SCREENS ARE UNIQUELY MADE OF STAINLESS STEEL GRID COVERED BY A STAINLESS STEEL MESH THE CONSISTENCY OF PANTYHOSE. I RESEARCHED GUTTER COVERS AND CHOSE THESE. KELLY WENGERD WAS THOROUGH IN EXPLAINING, DRAWING, AND BRINGING ME AN ACTUAL SAMPLE OF THE SEAMLESS GUTTER AND SCREENS. THEY HAVE A UNIQUE SYSTEM TO FASTEN THEM TO THE HOUSE INVISIBLY WITHOUT STRESSING THE ROOF OR THE GUTTERS. KELLY RECOMMENDED SPRAYING THE GUTTER SCREENS ONCE OR TWICE ANNUALLY FROM THE GROUND WITH A HOSE EXTENSION. THE MUTH WORKERS EVEN DEVISED METAL PLATES TO ROUTE WATER AT THE END OF MY ROOF VALLEYS INTO THE GUTTERS. HOPEFULLY, I'LL HAVE NO MORE DAMAGE TO MY LANDSCAPING FROM CASCADING WATER.

WANTED TO CHARGE QUITE A BIT MORE THAN THE COMPANY I ENDED UP GOING WITH. ALSO THE SALESMAN PRESSURED ME A LITTLE. WANTED ME TO BUY GUTTER GUARDS, WHICH I'M NOT SURE THAT I WANT.

INSTALLATION WAS A 1ST CLASS JOB. HAD TO WORK UNDER LESS THAN IDEAL WEATHER CONDITIONS. YARD CLEANED UP & LOOKED ''SPICK AND SPAN'' WHEN FINISHED.

THEIR PRICES WERE ABOUT AVERAGE, QUALITY OF WORK SEEMED EXCELLENT, VERY PROFESSIONAL AND EXCELLENT CLEAN UP.

OUR ROOF, GUTTERS, AND EVES WERE REPLACED SOMETIME AGO BY MUTH. ONE AREA WE HAD REQUESTED TO DO OURSELVES, WAS THE FRONT PORCH EVES. WHAT WE TRIED, LOOKED HORRIBLE. I CALLED MUTH & CO. ROOFING & THE SECRETARY GOT MY MESSAGE RIGHT OUT TO CHAD. HE RETURNED MY CALL PROMPTLY AND WAS NEARBY THAT DAY OR THE NEXT & CALLED TO SEE IF HE COULD STOP BY. I EXPLAINED MY PROBLEM TO CHAD AND HE OFFERED SUGGESTIONS OF WHAT TO USE. IT WAS VERY EASY & INEXPENSIVE MATERIAL AND LOOKS GREAT. HE ALSO CLIMBED ON THE ROOF, AND CLEANED OUT A CORNER THAT GETS CLOGGED, DUE TO OUR HOUSE CONSTRUCTION. HE DID NOT CHARGE FOR THE CONSULT OR FOR THE ROOF/GUTTER CLEAN OUT. WE COULD NOT GIVE ANYONE A HIGHER RECOMMENDATION, FOR PROFESSIONALISM. AS AN INTERIOR DESIGNER, I RARELY SEE CONTRACTORS WITH SUCH A GREAT CONCERN FOR THE ESTHETICS OF A PROJECT. THEY HAVE OUR HIGHEST RECOMMENDATION.

I WAS VERY IMPRESSED WITH THE OVERALL EXPERIENCE OF THE COMPANY. THEY SHOWED UP ON TIME AND GAVE ME A WRITTEN ESTIMATE. THEY COMPLETED THE WORK PROMPTLY. THE TOTAL PRICE DID NOT EXCEED THE WRITTEN ESTIMATE. THEY CLEANED UP THEIR WORK SITE COMPLETELY. THEY LEFT NO TRASH. THEY WERE VERY POSITIVE AND COURTEOUS.

THE COMPANY DID A SUPER JOB. TYE LANG WENT OUT OF HIS WAY WHEN THE ENTIRE ROOF WAS INSTALLED. THE COMPANY STARTED A LITTLE LATE DUE TO WEATHER, BUT IT WAS NOT THEIR FAULT. THEY SENT A VERY GOOD AND REASONABLE CREW. THEY DID A COMPLETE CLEAN UP. THEIR INSTALLATION SKILLS ARE SUPERB. THE ONLY NEGATIVE IS THAT THEY NEED TO MAKE SURE THEY FIT THE DOWNSPOUTS INTO THE DRAINS TO THE STREET. I HAD TO REPOSITION THESE TO KEEP WATER FROM THE HOUSE.

THEY ADMITTED THEY WERE CLOGGED, BUT DID NOT RESPOND IN ANY WAY TO HELP RECTIFY THE SITUATION.

THE PATCH WAS FOR TWO SINGLES, WHICH WE PROVIDED. THE ESTIMATE WAS WAY BEYOND WHAT WE FELT IT SHOULD HAVE BEEN. DESPITE HOW WELL THE COMMENTS ARE BY OTHERS, WE WERE DISAPPOINTED WITH THE ESTIMATE.

THE WORK WAS DONE EFFICIENTLY AND STARTED IN A VERY TIMELY MANNER. NO PROBLEMS WERE ENCOUNTERED. THE COMPANY PROMPTLY AND EFFECTIVELY REPAIRED SLIGHT DAMAGE TO THE SIDING WHICH MAY OR MAY NOT HAVE BEEN CAUSED BY THE ROOF REPLACEMENT.