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Handyman Matters Northeast Columbus

Handyman Services, Electrical, Plumbing,

About us

Ace Handyman Services is locally owned and operated by Westerville residents Paul and Laura Hammer. We specialize in everything from two-hour quick fixes to full bathroom remodels and everything in between. Our craftsmen are full time Ace Handyman Services employees who are background checked, insured, bonded, and average 15 years' experience in the trades professions. We service the northeast side of Columbus and its surrounding areas including Westerville, New Albany, Blacklick, Gahanna, Galena, Sunbury, Johnstown, Pataskala, Alexandria, and Croton.

Business highlights

10 years of trusted experience

Services we offer

Bathtub refinishing, liners, cabinet, carpentry, ceiling fans, tile, countertops, deck, doors, drywall, electrical, fencing, flooring, garage doors, gutter cleaning, repair and replacement, handymen, hardwood flooring, mailbox repair, organization - home, painting - exterior and interior, plumbing, pressure washing, remodeling general, basements, kitchen and bathroom, snow and wallpaper removal, wallpapering, water heaters & windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-136 of 136 reviews

Felix O.
06/2015
5.0
handyman service
  + -1 more
Well
Description of Work: Recaulk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from Handyman Matters Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience. We greatly appreciate both.

JIM B.
05/2015
1.0
handyman service
  + -1 more
unknown
Description of Work: Gave me an onsite estimate to install a kick out flash in my gutter. $240 I though it was too high so I turned it down. A week later I got a gutter installer/repairman from another company to do the exact same work for $75 and he did a great, professional job. These guys are just too expensive.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$240

Response from Handyman Matters Northeast Columbus
Thank you for the review. However, an F rating seems extremely harsh for a free, no obligation onsite estimate in which you decline our estimate and no work was performed. We checked with the craftsman and his price took into consideration labor for installation, time shopping, and material costs. In this particular case our pricing structure was not competitive. As you can see from our other customer ratings on Angie’s List our value really shows when there are multiple tasks to perform across different trades (for instance carpentry, drywall, and painting in one stop). We hope that you also take into consideration that all of our labor is guaranteed for one year as well as the materials we purchase on our customers’ behalf, our craftsman are full time employees who are background checked, bonded, and insured; and our local customer service staff schedule exact appointment times. We hope you reconsider your overall rating and try us for a list of projects.

Chris F.
04/2015
5.0
electrician, handyman service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Handyman Matters Northeast Columbus
Thank you for your feedback.

Paul S.
04/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: repaired trim around a window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Handyman Matters Northeast Columbus
Thank you for your business and for taking the time to review us.

Bryan L.
02/2015
5.0
handyman service, plumbing
  + 0 more
No issues.
Description of Work: Needed to update some faucets. The shower apparatus needed pipe cut which I wasn't about to do. Guy came right out as promised and completed its right the first tme.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Handyman Matters Northeast Columbus
Thank you for taking the time to review us. We are pleased that you had a good Handyman Matters experience and hope that you turn to us again.

Linda C.
02/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: Scott has done a lot of work for us over the years. Recently he helped with a bathroom remodel that my husband was doing. Scott replaced a bath tub with a beautiful shower. He did some nice ceramic tile work for us on the floor. It seems that he can do most anything we ask him to do. He is also a really nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Handyman Matters Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback, are pleased that you had a good experience, and look forward to the next time we can provide service.

Jim I.
01/2015
5.0
ceiling fans, electrician, handyman service
  + 1 more
unknown
Description of Work: They installed a larger replacement fans in one of our bathrooms. All was fine - efficient, cleaned up well, etc. The only thing they forgot to do was put the grate on the outside of the fan.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Handyman Matters Northeast Columbus
Thank you for your business and for taking the time to share your experience with us. We greatly appreciate both.

Sharon W.
01/2015
5.0
doors, handyman service
  + 0 more
unknown
Description of Work: Installed a shower door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Handyman Matters Northeast Columbus
Thank you for taking the time to review us and let others know about your Handyman Matters experience. We appreciate your business and feedback.

Erin D.
10/2014
3.0
handyman service
  + -1 more
unknown
Description of Work: We used this service to fix minor issues on a rental property; a front door that wasn't shutting correctly and loose carpet on a stairwell. We also added fixing a leaky faucet the day of service. First two items, were taken care of. On the sink, it was determined that the faucet was faulty. He provided an estimate to replace the faucet and husband reviewed with the serviceman which faucet to purchase. Faucet purchased and installed, still leaking. Determined faulty faucet. Serviceman returned faucet and then following told my husband he would be billing for the time to return and re-do the faucet. | |This should've been addressed in the change order up-front, not following the repurchase of a new faucet. It nearly tripled the price of a lower end faucet. For that price, we could've put in a higher-end ourselves. This communicated to the vendor in a follow-up call and best they could offer was 10% on future service. | |There will be no future service. Missed opportunity for the company to correct an error on their side and eat some of the cost.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$320

Response from Handyman Matters Northeast Columbus
I have attempted to reach the customer via email and phone several times. After reviewing the paperwork I agree that the extra labor due to a manufacturer defect was more than should have been charged. I have reviewed this rare manufacturer defect situation with our craftsmen and office staff for training purposes. It is our standard procedure to provide change orders "before" work is preformed. The craftsman appears to have made a mistake by not discussing the additional work before the work was done. I invite our customer to call me personally so we can discuss what a fair refund is for both parties. We value satisfied customers. Paul Hammer - Owner.

STEVE S.
10/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: Installed flush valve and water supply to washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Handyman Matters Northeast Columbus
Thank you for your business and for taking the time to share your experience. We greatly appreciate both.

MARILYN P.
06/2014
5.0
handyman service
  + -1 more
unknown
Description of Work: General handyman wood repair, refinished exterior oak entry door. Could not be more pleased. Will call on them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Handyman Matters Northeast Columbus
Thank you for taking the time to review us and let others know about your Handyman Matters experience. We appreciate your business and feedback.

Contact information

101 E College Ave Suite 2C, Westerville, OH 43081

http://www.acehandymanservices.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
HIC02618
Trade License Locale
Columbus
Trade License Authority
Department of Building and Zoning Services
Trade License Expiration
07/31/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Electrical,
Plumbing,
Finished Carpentry and Woodworking,
Drywall,
Doors,
Interior Painting,
Ceramic Tile,
General Remodeling,
Kitchen and Bath Remodeling,
Ceiling Fans,
Lighting

FAQ

Handyman Matters Northeast Columbus is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Handyman Matters Northeast Columbus accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Handyman Matters Northeast Columbus offers free project estimates.
Yes, Handyman Matters Northeast Columbus offers eco-friendly accreditations.
Yes, Handyman Matters Northeast Columbus offers a 10% senior discount.
No, Handyman Matters Northeast Columbus does not offer emergency services.
Yes, Handyman Matters Northeast Columbus offers warranties.
Handyman Matters Northeast Columbus offers the following services: Bathtub refinishing, liners, cabinet, carpentry, ceiling fans, tile, countertops, deck, doors, drywall, electrical, fencing, flooring, garage doors, gutter cleaning, repair and replacement, handymen, hardwood flooring, mailbox repair, organization - home, painting - exterior and interior, plumbing, pressure washing, remodeling general, basements, kitchen and bathroom, snow and wallpaper removal, wallpapering, water heaters & windows.

Contact information

101 E College Ave Suite 2C, Westerville, OH 43081

http://www.acehandymanservices.com

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM