Rippe Brothers Appliance Repair

Appliance Repair, Appliance Repair - Small, Plumbing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We respond with fast, friendly and professional service. We've been taking care of families and their appliances for over 32 years! All Rippe Brothers technicians are EPA Certified and skilled at quickly and accurately troubleshooting the appliance's problem.

Business highlights

46 years of trusted experience
Family Owned & Operated

Services we offer

Large appliance repair & part sales.

Services we don't offer

Sales of appliances, Installations.


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

4.8424 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 401-423 of 424 reviews

Darlene N.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: The refrigerator was not cooling evenly and the repairman identified the problem as originating from the circulation of cool air......the fix required a simple replacement of the part which controls this. I was very pleased with his knowledge and efficient repair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
10/2014
5.0
appliance repair
  + -1 more
No issues
Description of Work: Replaced drain motor in wash machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Shawn B.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: The handle on my refrigerator water dispenser broke. They did not have the part on the first trip to my house even though I left the refrigerator make and model on their answering machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

John H.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Refrigerator door hinge made a scraping noise every time the door was opened, but there was no obvious cause of the noise. The technician tried just about everything until he was successful. I was only charged for a service call. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Elizabeth W.
10/2014
5.0
appliance repair
  + -1 more
They did what I needed them to.
Description of Work: It was a clean and check on my dishwasher.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth C.
10/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: It went well.
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired Jenn Aire stove top - eletrical prob needing replacement part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELISSA G.
09/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I bought the $75 angies list coupon (worth $85), but they said the diagnostic was really only $69....anyway, they fixed the brackets that hold the springs on my dishwasher door. They didn't have the part & had to leave for about 20 min. to go get it. There was a $5.oo gas charge for the trip to get the part. The door is fixed & works properly now. There was a bit of a hassle with the coupon, but in the end it was accepted & I felt I paid a fair price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Eric M.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Toni L.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Changed inner rubber seal. I had made machine totally off balance and walking. Took a while, but I did it so I can't complain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Mary N.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my clothes dryer and recommended a replacement of the belt in the next few months. Belt was ordered and they came to install at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gautham K.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: They had to change out my ice maker and clean the coil on my refrigerator. They forgot to turn it on and for 24 hours we had no ice until they came back the next day. Honest mistake but overall good guys, very professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Lynette A.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They located the squeal to be a small object located in pump, tried and could not remove, so pump was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

michael H.
05/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: (Not) dishwasher repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$300

Francisco V.
01/2014
5.0
appliance repair
  + -1 more
,
Description of Work: They fix a plastic pipe on the washer machine that was leaking. The problem was fixed. But what they didn't saw at that time was that the concrete drum on the washer was cracked and we eventually had to change the washer after a month because the crack turned into a broken drum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James J.
08/2013
5.0
appliance repair
  + -1 more
Delivered as expected
Description of Work: Change Dryer power cord

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark C.
07/2013
1.0
appliance repair
  + -1 more
Terrible
Description of Work: Had a 4-6PM appointment today and they No Cal-No Show after I got off work 3 hours early which cost me $85.00

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from Rippe Brothers Appliance Repair
In regards to the "no call", we tried to call you several times. The only number you gave us was your office number but you were not at your office. Our technician tried to call you to let you know he was running behind schedule and that he was held up on the call right before yours. When we set up a service call, we ask for the best number to reach you at in case a situation like this arises. You were not responsible for paying the "$150" that you said it 'cost' you. Your claim was through a home warranty service and they cover the cost. It is completely unfair for you to rate our pricing since you are not paying for the repair. As far as our technician "no show", that is not true either. He did come to your home to check out your appliance. As you know, we have been on the phone with you today trying to correct this situation.

CLIFFORD W.
07/2012
2.0
appliance repair
  + -1 more
Not well
Description of Work: I called his morning at 8:00 am to request service on a refrigerator freezer and left a message, per their voice mail, to have them call back. After waiting until 10:30 am I called back and reached a service representative. She informed me that they had not gotten around to reviewing their voice mail requests for service yet. She stated that they were currently booking service starting with July 11th Wednesday. Due to their busy workload I decided I could't count on them and have moved on to an alternative service company. Surprised that they do not return calls more promptly and that they do not state the lead time for service in their voice mail.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Rippe Brothers Appliance Repair
I do apologize for our current wait time and want to let you know that we are in the process of hiring more technicians. We believe that our heavy workload shows that we have many happy customers and that most people, especially our repeat customers, are willing to wait for a great service company. Over 90% of our business, comes from repeat and referred customers. As far as our voicemail, it does state that we do not open until 9:00 am. We try to check the voicemail as soon possible but we also do not ignore the incoming phone calls while we are trying to check the voicemail. We check our messages in between customers calling in, and actually, over half of the voicemails we receive are customers that have called back in to verify that we have received their message, which then prolongs the time it takes to finish checking the voicemail and returning phone calls. As a service company, I, personally, have never heard of any company changing their voicemail daily to reflect the days that they are currently scheduling. This would be confusing to customers, as sometimes we have unexpected openings.

CHRISTY W.
12/2010
5.0
appliance repair
  + -1 more
fast and efficient
Description of Work: Had a grinding noise in diswasher that sounded like a motor going out. After taking it apart serviceman found debree in screen that could have caused the noise. Guess it worked because noise has not returned. He cleaned all parts to make sure it would not return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David D.
10/2010
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Replaced a relay/overload on the compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DOUG H.
06/2009
5.0
appliance repair
  + -1 more
Went well, will use again.
Description of Work: Repaired 3 issues with our refrigerator. They were upfront and detailed in their explanation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

SUSAN M.
09/2004
5.0
appliance repair
  + -1 more
THEY ARE VERY GOOD.
Description of Work: DISHWASHER REPAIR.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH E.
09/2000
4.0
appliance repair
  + -1 more
unknown
Description of Work: REFRIGERATOR

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Contact information

8816 Cincinnati Columbus Rd, West Chester, OH 45069

http://rippebrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing

FAQ

Rippe Brothers Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Rippe Brothers Appliance Repair accepts the following forms of payment: Check,CreditCard,Venmo
No, Rippe Brothers Appliance Repair does not offer free project estimates.
No, Rippe Brothers Appliance Repair does not offer eco-friendly accreditations.
No, Rippe Brothers Appliance Repair does not offer a senior discount.
No, Rippe Brothers Appliance Repair does not offer emergency services.
No, Rippe Brothers Appliance Repair does not offer warranties.
Rippe Brothers Appliance Repair offers the following services: Large appliance repair & part sales.
Sales of appliances, Installations.

Contact information

8816 Cincinnati Columbus Rd, West Chester, OH 45069

http://rippebrothers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM