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ProDry Floor Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

The ProDry cleaning process was developed on the idea that there had to be a healthier, more effective way to clean carpets without the damaging environmental impact than traditional steam cleaning entails. We solved this problem by choosing to go the route of Carpet Encapsulation with the use of our main product ENCAP-Extra -- a green-certified, safe and non-toxic cleaning solution to deliver an unmatched carpet cleaning experience. This process relies on the deep-cleaning of our carpet cleaning machines, the magic of encapsulation and the use of 80% less water than typical steam cleaning, which greatly reduces dry times and the risk of mold and mildew that excess water can cause. The result is a deeper, longer lasting, faster drying clean and the peace of mind of having a healthier home for you and your family. Your carpets will be dry in 1-2 hours. When you use less water, carpets simply dry faster. Instead of using gallons of water like typical steam cleaning, ProDry uses only a fraction of the water. This low-moisture process combined with our natural encapsulating cleaning solution penetrate deep into your carpets fibers and not only leaves carpets cleaner, but reduces dry times to a couple hours rather than a couple of days. So you and your family can get back to enjoying life in your cleaner, healthier home more quickly. ProDry’s goal is to help you spend less time worrying about whether your carpets and furniture are clean and safe and more time enjoying your family in a clean healthy home. ProDry uses a specially designed, green-certified cleaning solution that employs the magic of encapsulation to penetrate deep into your carpet, breaking up dirt and grime and lifting it to the surface, what isn’t captured immediately is encapsulated and released from your carpets fibers to be vacuumed away on your next cleaning keeping them cleaner, longer!

Business highlights

10 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

ProDry Floor Care provides the following services for both Residential and Commercial clients: * Carpet Cleaning * Hardwood Floor Cleaning * Tile and Grout Cleaning * Upholstery Cleaning * Vinyl and Laminate Floor Cleaning * Pet Urine Odor Remediation Be sure to check out our reviews here on Angie's List and other sites like Facebook, Google, Thumbtack and NextDoor!

Services we don't offer

VCT Floor Cleaning Carpet Stretching or Repairs

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 57 reviews

Ellen S.
01/2021
5.0
carpet cleaners
  + -1 more
They did a great job.!
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dianne L.
03/2017
5.0
carpet cleaners
  + -1 more
I tried this service with an Angie's list coupon - but will definitely have them come the next time I need carpet cleaning- did an amazing job. My carpets never looked better! He was thorough and very professional. Everything was as promised.
Description of Work: I wanted 4 rooms with carpeting cleaned and thought I would try this service as they had a coupon for Angie's members

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Abd A.
02/2017
5.0
carpet cleaners
  + -1 more
It was great. It was wonderful. They did a good job. There was only one guy to come out. They left the area neat and clean.
Description of Work: I purchased a Big Deal coupon from them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen B.
02/2017
5.0
carpet cleaners
  + -1 more
GREAT job! Tech was very professional, polite, and careful. Took time to explain all available services and afterwards left info on how best to clean up pet stains and explained warranty. Carpets were dry in a few hours. This company is more expensive than others I've used but they did a top-notch job. (You get what you pay for.) I paid $200 plus the $99 coupon for services rendered.
Description of Work: Had all my carpeting shampooed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy M.
02/2017
5.0
carpet cleaners
  + -1 more
It went very well. Very professional, and explained procedure ok. Not sure about "chemical" cleaning versus mostly water, but carpet looks really clean and smells great. Took out urine stains from dogs. The great thing about this type of cleaning is that it doesn't take long to dry - about 2 hours. One thing that I would like to have had done is for the edges of the carpet against the walls to be cleaned. That would take smaller tools, I'm sure. I would recommend this place, and I would do it again. I had the $99 Angie's List 800 sq ft of cleaning, plus I added urine extraction and protection.
Description of Work: Carpet cleaning in 4 rooms and one staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Becky D.
02/2017
5.0
carpet cleaners
  + -1 more
This was fine. They were very quick to respond they set it right away and they did a good job. It was very convenient.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pearl T.
02/2017
4.0
carpet cleaners
  + -1 more
One of the carpets seemed stained more intensely after the cleaning instead of getting less dark, it was very dark afterwards.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from ProDry Floor Care
Thank you for the review [Member Name Removed]. Make sure you do the post vacuuming that was recommended after your cleaning. Your carpet can look different shades from the way the fibers are laying. (this is why you see triangles in the flooring after we groom them, because the fibers laying in different directions give a different shade). Plus, the encapsulant in the cleaning solution will continue to pull out captured dirt in your fibers so the post vacuuming will actually clean them even more. Also don't forget about our 14 Day Guarantee.

Karen B.
02/2017
5.0
carpet cleaners
  + -1 more
Great! He was on time, explained process & cost, and reviewed guarantees after he was done. The carpets look new again. I would highly recommend this company 😊
Description of Work: I had carpet on my steps & rooms one of which had dog urine stains needing cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM M.
01/2017
5.0
carpet cleaners
  + -1 more
Very satisfied with the job done. Professional, courteous, and did a terrific job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janet M.
01/2017
5.0
carpet cleaners
  + -1 more
Efficiently Efficiently == carpets looked brighter and smelled lemony
Description of Work: High traffic areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah F.
01/2017
5.0
carpet cleaners
  + -1 more
It went great. I'm very happy with the work they did, and I would definitely hire them again.
Description of Work: They cleaned my living room and hall rugs. They even cleaned my area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GINA B.
01/2017
5.0
carpet cleaners
  + -1 more
Very nice job, and I will hire to do additional carpeted areas in the house. Carpets dried quickly.
Description of Work: Cleaned heavily stained upstairs carpet, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Robert F.
01/2017
5.0
carpet cleaners
  + -1 more
It was a great experience. Brandon explain everything in detail. He did tell me about additional services they offered but didn't try to upsell me on any of them. I did buy the treatment that got rid of pet urine odor. The carpets look great and smell clean. The 3 areas only took just over an hour. I will definitely use again.
Description of Work: Carpets cleaned in living room, dining room and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,930

Timothy M.
01/2017
5.0
carpet cleaners
  + -1 more
Very good...came out fantastic & dried in about 2 hrs!
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KEVIN S.
01/2017
5.0
carpet cleaners
  + -1 more
It was absolutely perfect. It was one man, and he did outstanding.
Description of Work: They did 4 rooms of carpet cleaning, living room, dining room, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb B.
01/2017
5.0
carpet cleaners
  + -1 more
He did a good job. He was very personable and took care of all my furniture. I was very happy with it. I used a groupon. Using the groupon, the price was an A definitely, but I think they were reasonable. They accomplished what I wanted. I got my carpets cleaned. One person came out to do the job.
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Trisha D.
01/2017
5.0
carpet cleaners
  + -1 more
I would give them an A on price, that's why we probably hired them. They were very good as I recall. I was very pleased. They were right on time. They moved the furniture and they did a great job. The workers were very pleasant, very polite, very professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deepak K.
12/2016
5.0
carpet cleaners
  + -1 more
They're very customer friendly, courteous, and professional. These guys came back when we called them again very promptly. I think the pricing was perfect. Their solution is environmental friendly and non toxic.
Description of Work: They cleaned the all the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cassandra O.
12/2016
5.0
carpet cleaners
  + -1 more
Everything was fine. I thought it was a good deal. Quality was fine.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathleen H.
12/2016
5.0
carpet cleaners
  + -1 more
We did have them and we were very happy with them. They gave us a discount because we got them through Angie’s List.
Description of Work: They did whole house carpeting, sofa and three chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill T.
12/2016
5.0
carpet cleaners
  + -1 more
They did a really nice job. They're professional and did exactly what we asked. The workers were friendly.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shanelle S.
12/2016
5.0
carpet cleaners
  + -1 more
Excellent, very excellent. They came in, the carpet looks clean. I'm going to have to call them back again. You will be very satisfied. The workers were great.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$59

Jan T.
12/2016
5.0
carpet cleaners
  + -1 more
Wonderful, will certainly use ProDry again!!
Description of Work: Cleaned basement carpet and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bethany R.
12/2015
5.0
carpet cleaners
  + -1 more
He arrived right on time. Was very friendly and professional throughout the whole process. It only took a couple of hours and he was very informative on how to upkeep our carpets between cleanings. The technician payed great attention to our problem areas from the pets and gave me a sample of their spot treatment which works great for pet accidents! The carpet dried a lot quicker than any other carpet cleaner we've used which was great so we could get back to our normal routine. We recommended them to our neighbors and they had nothing but great things to say about them too. I would definitely hire them again!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kerri T.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Safe-Dry has provided us with Pet Care solutions. We have had some issues with an aging cat who has made a mess in our family room. Safe-Dry has come out and cleaned the carpets as well as used an Enzyme cleaner to get rid of the smell. Safe-Dry has also been there to clean up after the day-to-day traffic of our family. Spilled milk, dirty feet, you name it - Safe-Dry has been able to alleviate the problems and leave us with a spot-free carpet that I can let my little ones play and crawl on almost right away. Lastly, I've even had them help out with some upholstery cleaning. I was able to call and have someone out quickly - it saved me from having to buy a slip cover or a new couch in general. I would recommend Safe-Dry to anyone looking for a safe way to clean their carpets, tile, and upholstery any time!
Description of Work: Safe-Dry has been my go-to when it comes to carpet and upholstery cleaning. I have 2 small children, as well as pets, who do a number on my floors and couches. They have come out numerous times to do spot cleanings, remove pet stains and odors, and do all over maintenance cleanings throughout our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
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Contact information

9511 Eastbrook Dr, West Chester, OH 45069

http://www.prodryfloorcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

ProDry Floor Care is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

ProDry Floor Care accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, ProDry Floor Care offers free project estimates.
Yes, ProDry Floor Care offers eco-friendly accreditations.
No, ProDry Floor Care does not offer a senior discount.
No, ProDry Floor Care does not offer emergency services.
No, ProDry Floor Care does not offer warranties.
ProDry Floor Care offers the following services: ProDry Floor Care provides the following services for both Residential and Commercial clients: * Carpet Cleaning * Hardwood Floor Cleaning * Tile and Grout Cleaning * Upholstery Cleaning * Vinyl and Laminate Floor Cleaning * Pet Urine Odor Remediation Be sure to check out our reviews here on Angie's List and other sites like Facebook, Google, Thumbtack and NextDoor!
VCT Floor Cleaning Carpet Stretching or Repairs

Contact information

9511 Eastbrook Dr, West Chester, OH 45069

http://www.prodryfloorcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM