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ProDry Floor Care

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

The ProDry cleaning process was developed on the idea that there had to be a healthier, more effective way to clean carpets without the damaging environmental impact than traditional steam cleaning entails. We solved this problem by choosing to go the route of Carpet Encapsulation with the use of our main product ENCAP-Extra -- a green-certified, safe and non-toxic cleaning solution to deliver an unmatched carpet cleaning experience. This process relies on the deep-cleaning of our carpet cleaning machines, the magic of encapsulation and the use of 80% less water than typical steam cleaning, which greatly reduces dry times and the risk of mold and mildew that excess water can cause. The result is a deeper, longer lasting, faster drying clean and the peace of mind of having a healthier home for you and your family. Your carpets will be dry in 1-2 hours. When you use less water, carpets simply dry faster. Instead of using gallons of water like typical steam cleaning, ProDry uses only a fraction of the water. This low-moisture process combined with our natural encapsulating cleaning solution penetrate deep into your carpets fibers and not only leaves carpets cleaner, but reduces dry times to a couple hours rather than a couple of days. So you and your family can get back to enjoying life in your cleaner, healthier home more quickly. ProDry’s goal is to help you spend less time worrying about whether your carpets and furniture are clean and safe and more time enjoying your family in a clean healthy home. ProDry uses a specially designed, green-certified cleaning solution that employs the magic of encapsulation to penetrate deep into your carpet, breaking up dirt and grime and lifting it to the surface, what isn’t captured immediately is encapsulated and released from your carpets fibers to be vacuumed away on your next cleaning keeping them cleaner, longer!

Business highlights

10 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

ProDry Floor Care provides the following services for both Residential and Commercial clients: * Carpet Cleaning * Hardwood Floor Cleaning * Tile and Grout Cleaning * Upholstery Cleaning * Vinyl and Laminate Floor Cleaning * Pet Urine Odor Remediation Be sure to check out our reviews here on Angie's List and other sites like Facebook, Google, Thumbtack and NextDoor!

Services we don't offer

VCT Floor Cleaning Carpet Stretching or Repairs

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 57 reviews

Ellen S.
02/2021
5.0
carpet cleaners
  + -1 more
Could not be better. I have had them to clean my carpet numerous times. with complete satisfaction, and will not use anyone but them. They helped me with problem areas for which I am grateful. They vacuum prior to cleaning. Kind, gracious, and trust worthy. If you need any of the services they provide,, call them please. You will be happy and sing their praises just as I. Call now.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kerri T.
01/2021
5.0
carpet cleaners
  + -1 more
ProDry is my go-to for all my floor cleaning needs. I have 3 small children that leave my carpets and flooring in dire need of TLC and Wayne + Brandon always find a way to come to my rescue and get my floors looking back to new!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary H.
01/2021
5.0
carpet cleaners
  + -1 more
Excellent service. They arrived on time, explained what they would be doing and had it completed in time they said they would be finished. They cleaned a really large area of carpet, both upstairs and downstairs which included two stairways. The carpet looked new once they had finished.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen H.
01/2021
5.0
carpet cleaners
  + -1 more
Fantastic service! Carpets always look great after a cleaning by ProDry. Would highly recommend.
Description of Work: stain removal and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert F.
01/2021
5.0
carpet cleaners
  + -1 more
I've had them come out 3 times to clean my carpet and they have done excellent work every time. They are on time and get the job done quickly but thoroughly. They have a treatment for areas where my cats have urinated that helps a lot. I will be having them back again in a couple of weeks for a post holiday cleaning.
Description of Work: Cleaned 3 Rooms and Sprayed for Cat Urine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Ellen S.
01/2021
5.0
carpet cleaners
  + -1 more
Great. I will always call them to clean my carpet, sofas, etc.
Description of Work: Carpet cleaning and odor removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha G.
04/2019
5.0
carpet cleaners
  + -1 more
excellent. technicians were very nice
Description of Work: carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Damien J.
06/2018
5.0
upholstery cleaning
  + -1 more
Arrived on time. Provided services. Professional manners.
Description of Work: Furniture Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trevor C.
03/2018
5.0
carpet cleaners
  + -1 more
Great job! Carpet looks great. Very professional services. Very responsive
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna K.
03/2018
5.0
carpet cleaners
  + -1 more
I, happy with my carpet cleaning by ProDry.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy K.
10/2017
5.0
carpet cleaners
  + -1 more
ProDry did a fantastic job and made a visible difference in the carpet.
Description of Work: The carpet in 2 bedrooms and living room of an apartment was cleaned. The carpet was filthy and even had pet stains in some areas.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carol B.
10/2017
5.0
carpet cleaners
  + -1 more
runners needed some extra attention which they did as well
Description of Work: badly pet stained areas and runners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mark S.
09/2017
5.0
carpet cleaners
  + -1 more
Excellent work. Arrived on time and treated everyone in a professional manner. No high pressure add-on sell. They completed all their work quickly and efficiently and did everything expected and quoted in the bid. Very competitive offer and would highly recommend! Will use again!
Description of Work: Cleaned first & second floor carpets & stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

STEPHANIE M.
09/2017
5.0
carpet cleaners
  + -1 more
They were very professional and efficient. They were sensitive to my time limitations. I appreciated their service so much I scheduled more work with them.
Description of Work: I needed to have some carpets and rugs cleaned, including some stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin M.
08/2017
5.0
carpet cleaners
  + -1 more
The guys that showed up were professional, punctual and efficient.
Description of Work: They did an excellent job cleaning my carpets and were punctual and efficient. My only issue was I was never contacted after purchasing the service via Angie's List and had to call them to arrange the service day. This is probably my fault because my phone number was never saved on my Angie's List account which I fixed but I expected to be contact by them. It was no big deal in the long run because once I called them, I was scheduled to have them come out within 2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$80

Ann L.
08/2017
5.0
carpet cleaners
  + -1 more
I was very pleased and would use them again.
Description of Work: We found them on Angie's List and they cleaned our home's carpet. They did a good job and didn't try to up-sell me. We have since used them again in a rental property. We will use them again; I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
08/2017
5.0
carpet cleaners
  + -1 more
Gave me options on appointment dates. Arrived on time. Cleaned carpets thoroughly, which dried in 2 hours. Not steamed cleaned which I don't like. Will definitely call them again as they did an excellent job
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn R.
08/2017
5.0
carpet cleaners
  + -1 more
This was a big deal from Angie's list. They were knowledgeable, efficient and effective. They were able to get all the spots. They were very nice. The knew what they were doing.
Description of Work: They provided carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Shelley L.
07/2017
3.0
carpet cleaners
  + -1 more
On the first visit the cleaning took about 20 minutes. After it was dry there were still spots. They came out again to redo. There was no steam cleaning it was a spray bottle and a roller device.
Description of Work: Cleaned master bedroom and family room carpet.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Response from ProDry Floor Care
Thank you for the review [Member Name Removed]. We apologize for your experience. 20-30 minutes for two rooms is not that uncommon with 2 crew members. Note though that we did honor our Satisfaction Guarantee even with a discounted service because our customer experience is very important to us.

Dawn S.
07/2017
5.0
carpet cleaners
  + -1 more
They did a fabulous job. Two of the rugs had been in storage for 10 years and the third was in a high-traffic area of our home and hadn't been cleaned in 12 years. They came out really good. A few of the stains were too stubborn to come out completely, but you can't tell unless you look closely. I would definitely use them again and recommend them to others. Their pick up and drop off service make having rugs cleaned even more convenient!
Description of Work: We had three persian rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ProDry Floor Care
[Member Name Removed], thank you so much for your review. We truly appreciate your business!

ELAINE S.
07/2017
5.0
carpet cleaners
  + -1 more
It went very well. They gave me a time frame of when they would be here and kept in touch so I knew exactly when to expect them. They did a very nice job and seem very experienced. I like the fact that they had very specific instructions on what needed done before they arrived. As soon as they got here, they went right to work and was very minimal disruption.
Description of Work: Dry carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from ProDry Floor Care
Thank you for choosing ProDry Floor Care [Member Name Removed]. Happy customers really make our day!

Mark L.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent! The guys were professional, knowledgeable, courteous, and did a great job!
Description of Work: Cleaning of couch, Loveseat, ottoman, and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ProDry Floor Care
Thank you for taking the time to give us a review. We appreciate your business!

Judy B.
06/2017
5.0
carpet cleaners
  + -1 more
Perfectly! The carpet looks beautiful . ( they try to get out some old stains up in my bedroom from when a pet had an accident and even came out twice to treat it. ) they could not have been nicer. I would definitely use them again!!!!!
Description of Work: This was a special deal for $79 for three rooms of carpet cleaning and stairs . This was a special offer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Pamela B.
05/2017
5.0
carpet cleaners
  + -1 more
they were very fast and the place smelled really good
Description of Work: Carpet cleaned in new condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John B.
05/2017
2.0
carpet cleaners
  + -1 more
I expected carpet cleaning. What they gave me was "spot" carpet cleaning and they didn't even complete all the spots.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$79

Response from ProDry Floor Care
We are sorry for your experience. Your carpet has severe pet issues of which I told you that you needed pet urine extraction on the individual areas. You did not want to pay the $20 per area to have this done. You cannot expect an Angie's List Big Deal for $79 to take care of carpet you have neglected for years and has severe pet urine issues. You declined the option that was needed to help your carpet because of cost, I refuse to take the blame for that.
    • 1(current)
    • 2
    • 3

Contact information

9511 Eastbrook Dr, West Chester, OH 45069

http://www.prodryfloorcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

ProDry Floor Care is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

ProDry Floor Care accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, ProDry Floor Care offers free project estimates.
Yes, ProDry Floor Care offers eco-friendly accreditations.
No, ProDry Floor Care does not offer a senior discount.
No, ProDry Floor Care does not offer emergency services.
No, ProDry Floor Care does not offer warranties.
ProDry Floor Care offers the following services: ProDry Floor Care provides the following services for both Residential and Commercial clients: * Carpet Cleaning * Hardwood Floor Cleaning * Tile and Grout Cleaning * Upholstery Cleaning * Vinyl and Laminate Floor Cleaning * Pet Urine Odor Remediation Be sure to check out our reviews here on Angie's List and other sites like Facebook, Google, Thumbtack and NextDoor!
VCT Floor Cleaning Carpet Stretching or Repairs

Contact information

9511 Eastbrook Dr, West Chester, OH 45069

http://www.prodryfloorcare.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM