MASON TV AND APPLIANCE SERVICE

TV Repair, Appliance Repair, Stereo and Home Theater Systems,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Fast, friendly, and fair. These are just a few of the words that will describe your experience with Mason TV and Appliance Service. Fast, means that we will be there within 24 hours to address your problem. Friendly, means that our experienced staff is driven by being professional and consultative through every step of the process. Fair, means we will give you the best possible experience that you should expect and deserve. 100% satisfaction is our number one goal that we strive each and every day to accomplish. If you are looking for a company that always has your best interest in mind, look no further than Mason TV and Appliance Service. We look forward to working with you!

Business highlights

26 years of trusted experience

Services we offer

REPAIR, INSTALL AND CALIBRATE ALL TYPES OF DIRECT VIEW AND PROJECTION TV PRODUCTS, DIGITAL HDTV, LCD, DLP, PLASMA &, HOME THEATER EQUIPMENT.

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

5.0190 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 190 reviews

Katleen D.
10/2024
5.0
appliance repair
  + -1 more
Really well
Description of Work: The suspension rods in the washing machine needed replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Toya C.
01/2023
4.0
small appliance repair
  + -1 more
Very good thanksi
Description of Work: Everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

bonnie J.
01/2021
5.0
appliance repair
  + -1 more
Very well and thorough
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MASON TV AND APPLIANCE SERVICE
Thank you , glad I could help

Lois D.
10/2020
5.0
appliance repair
  + -1 more
Great. I was very pleased.
Description of Work: Replace heating element
Rating CategoryRating out of 5
Yes, I recommend this pro

Mufaddal F.
09/2020
5.0
appliance repair
  + -1 more
Fix Washing Machine
Description of Work: Mark was timely, communicated well, and efficient. He was able to troubleshoot the issue, returning the next day to fix the issue with the replacement part, the door latch assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Ann S.
08/2020
1.0
appliance repair
  + -1 more
Did not call back
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from MASON TV AND APPLIANCE SERVICE
I have no record of a message or request from this customer.

Joel B.
08/2020
5.0
appliance repair
  + -1 more
VERY WELL!
Description of Work: REPLACE CURRENT CIRCUIT BOARD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$585.75

Angela R.
02/2020
5.0
appliance repair
  + -1 more
looked at refrigerator
Description of Work: Mark was very professional & helpful looking at our refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Edd S.
10/2017
5.0
tv repair
  + -1 more
Sony is working fine.
Description of Work: Our Sony just stopped working. Mark immediately knew what the problem was and how to fix it. Unfortunately he had to order the parts which took an extra week to get the TV back online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Gary W.
07/2016
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$80

James W.
02/2016
5.0
tv repair
  + -1 more
unknown
Description of Work: TV repaired perfectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pedro M.
01/2016
5.0
tv repair
  + -1 more
unknown
Description of Work: Provide insurance estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
01/2016
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Swapnil P.
12/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Nina K.
10/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Took TV to replace coiled LED lighting behind screen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

Julius and Susan A L.
10/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: They repaired my flat screen in my home. Honest estimate. Full disclosure and options given. Work was done on time. Could not have asked for more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

John L.
08/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Mark replaced a circuit board on our TV. He showed up on time, explained what he was doing at key points during the repair and most refreshing... seemed sincerely happy to be providing a service rather than working on a job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gayle M.
08/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha G.
08/2015
5.0
tv repair
  + -1 more
Great
Description of Work: Called Mark to see about our 7y/o Samsung 55 in TV. Told him the problem with the TV. He told me what he thought the problem was,and he would call me back in 10 minutes with quote to fix it. Cost was about $225. Not sure if its worth that to fix a 7y/0 TV. But if we decide to fix it,will definitely call him. THANKS FOR YOUR HELP MARK.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary D.
07/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Replaced board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kristen S.
06/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Gave great advice. Even over the phone he offered a simple solution to a problem that Best Buy's Geek Squad couldn't. He agreed to stop by the house to see if the wiring job my husband did could be improved upon. He came, gave advise and the job was simple enough for us to fix. HE DIDN'T CHARGE ME A DIME!!!! I didn't think this kind of service existed in the world anymore. Very knowledgable. Knows his business and pleases customers. He's made a customer for life.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
06/2015
5.0
tv repair
  + -1 more
unknown
Description of Work: Repaired my flat screen TV. Excellent exoerience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dorothy J.
05/2015
4.0
tv repair
  + -1 more
unknown
Description of Work: Replace the circuit board.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Ajay V.
04/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
02/2015
5.0
tv repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

6393 N. WINDWOOD DRIVE, West Chester, OH 45069

http://masontv.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
Appliance Repair,
Stereo and Home Theater Systems,
Appliance Repair - Small,
TV Service - Cable

FAQ

MASON TV AND APPLIANCE SERVICE is currently rated 5 overall out of 5.

Sunday: 1:00 PM - 4:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

MASON TV AND APPLIANCE SERVICE accepts the following forms of payment: Check,MasterCard,Visa
No, MASON TV AND APPLIANCE SERVICE does not offer free project estimates.
No, MASON TV AND APPLIANCE SERVICE does not offer eco-friendly accreditations.
Yes, MASON TV AND APPLIANCE SERVICE offers a 10% senior discount.
No, MASON TV AND APPLIANCE SERVICE does not offer emergency services.
No, MASON TV AND APPLIANCE SERVICE does not offer warranties.
MASON TV AND APPLIANCE SERVICE offers the following services: REPAIR, INSTALL AND CALIBRATE ALL TYPES OF DIRECT VIEW AND PROJECTION TV PRODUCTS, DIGITAL HDTV, LCD, DLP, PLASMA &, HOME THEATER EQUIPMENT.

Contact information

6393 N. WINDWOOD DRIVE, West Chester, OH 45069

http://masontv.com

Service hours

Sunday:
1:00 PM - 4:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM