Pipe Doctor

About us

Fast, Friendly, Knowledgeable and Dependable.... Every-Time!! We are family owned & operated. You might have seen our ambulance-themed-trucks around town! 4 generations of master plumbers, proudly serving Toledo and Northwest Ohio. 24 Hour Emergency Service.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Large and small projects: Water, sewer and gas repairs without digging, backflow installation & testing, Rinnai tankless water heaters, drain cleaning, water heaters, garbage disposals, galvanized pipe replacements, water services, gas services, whole house gas heat, sump pump, back up sump pump, sewage ejector pumps,, leak location, drain line repairs, faucet, toilet repair, replacement & boiler repair.

Services we don't offer

Deep well.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.343 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
7%
3
7%
2
9%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.5
responsiveness
4.6
punctuality
4.4
Showing 26-43 of 43 reviews

Dave D.
08/2019
1.0
drain cleaning
  + -1 more
They never showed up
Description of Work: fix the shower valve

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tracy D.
11/2018
5.0
plumbing
  + -1 more
He did a great job
Description of Work: Leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxanne C.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry C.
04/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Ann R.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: Changed out all of the water pipes in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Herschel F.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Install gas line for gas cook top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

John U.
01/2012
4.0
plumbing
  + -1 more
See above
Description of Work: Had them come out to put in a toilet and utility sink. The prior job had them running late. The service rep called to let me know he was running late. Showed up 1 hour late. When he left the toilet wasn't working. I think the it was a problem with my part. However, It was not checked for function before leaving the job. Also, a washer supply line was left laying on top of the sink instead of behing/through it. I called the company to let them know the job was not done satisfactorily. I had to call about five times because whoever was answering the phone kept hanging up. Finally, they picked up and I explained the situation. To their credit, the service rep came out that day and fixed everything to my safisfaction. AND they did not charge me any more for the job. I think this is their biggest plus as a lot can be learned from a company when you ask them to come back out and fix something after they've been paid. Service rep was very courteous and professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

Kathy S.
09/2011
5.0
plumbing
  + -1 more
Now they are something else, but I think they still use Wagner Plumbing and Heating. We were satisfied with them. I don't know how much they charged us because my husband paid them. I am thinking that it was somewhere around a total of maybe $1200.00, but I am not sure about that. They came out promptly and gave us the estimate. They also did the work quickly and made sure that the city came out to turn our water back on the same day so that we wouldn't have to wait over the weekend for water. It was a fair price. My husband had checked around. They weren't the cheapest but they weren't the most expensive. The quality of work was very good. They came out and did exactly what they said they were going to do and made sure everything was done properly. They were prompt on responsiveness. They were prompt on punctuality. Their professionalism was very good. It was Wagner Plumbing and Heating and now they are called by another name. I don't know which one they are going under because they are in transition of changing the name. I can't remember the other name. When I called the Wagner Plumbing and Heating lines, they answered in a different name.
Description of Work: Wagner's Pipe Doctor Plumbing & Heating came out in the beginning of spring and ran the line for the water because we went from a well to city water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Pipe Doctor
Member, Wagner Plumbing and Heating was my Family's Company for years. They are no longer in business. I own Wagner's Pipe Doctor a service based company. When they decided to close I took over their phone number to make sure any service customers would be taken care of with the same level service and personal attention. I hope that you will continue to call in the future. Respectfully, Eric R. Wagner

John M.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
I was very pleased with the work and the quality of the product. I will not hesitate to call them again when necessary.
Description of Work: I had a new toilet put in and some related plumbing taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Catherine C.
06/2011
5.0
plumbing
  + -1 more
The Pipe Doctor was recommended by a friend. We had a kitchen single handle faucet that had been leaking almost since original installation. We have replaced the parts ourselves (twice), had a handyman replace them and another plumbing company. Craig determined that a new faucet would be the best solution. He kept the appointment time, did a good job, was very tidy (took off his shoes before entering the house, placed a large plastic bag on the kitchen floor). The price seemed reasonable for the time spent. I would certainly use them again.
Description of Work: Replaced a kitchen faucet and sprayer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Troy C.
03/2011
5.0
drain cleaning, drain pipe, plumbing
  + 1 more
Overall they did a great job
Description of Work: Pipe Doctor installed all new plumbing for my addition. They installed a new drain line from the house to the septic tank. I would refer them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

Response from Pipe Doctor
Dear member, Thank You for your recognition of our services. It was and always is a pleasure doing work with you. We look forward to working with you in the future. Have a great day and god bless! Respectfully, Eric R. Wagner

Kate S.
02/2011
5.0
drain cleaning, plumbing
  + 0 more
After a trip away from home, we came home and went to turn the water to the house back on. The valve separated on the inside. It needed to be completely replaced. We called Wagner's according to an Angie's list recommendation. They came the same day, even just having an ice storm, and did not hesitate to be here even with the bad roads. Matt was very nice and personable. He was in and out quickly but with the job complete. Not sure if the price was good or bad since I have never had to call a plumber before. It was worth getting it fixed so we had water.
Description of Work: Needed to replace a valve that controls water coming into the house. The valve was completely replaced and they were quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennifer W.
01/2011
5.0
plumbing, water heater repair
  + 0 more
Excellent. Eric came out quickly to complete the estimate. He provided the quotation for the water heater so that I could confirm best pricing from an alternate supplier. Wagner's price was better on the heater. They arrived on time, we revviewed the scope of work, discussed alternative arrangements, and Matt came up with a plan that really optimized the floor space. They worked steadily and provided timely updates. The work was done quickly, with great care and they were polite and did a great job of clean-up. Eric came out immediately to resolve a small issue with the roof vent three days after the original installation. This is the best plumbing contractor we have ever dealt with.
Description of Work: Installed new tankless water heater and utility sink, rearranged well tank and softener, added service line to whole house humidifier and relocated whole house filter unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

C B.
09/2010
5.0
plumbing
  + -1 more
The price was fair. They are prompt, they fix what they come to do, and they are very professional. Their responsiveness is what stands out to me; they come fairly quickly.
Description of Work: Pipe Doctor Plumbing & Heating repaired a toilet leak and installed a shower fixture for me. They’ve been here three or four times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Olivier K.
08/2010
5.0
plumbing
  + -1 more
The plumber showed on time, and got started immediately. As we were having a downpour outside, he took off his shoes not to leave tracks anywhere in the place. He could not remove the faucet, which was corroded and had to use an industrial saw to cut it off the sink from the top - leaving absolutely no mark on the white enamel. Took him an hour and a half to remove the old (solid brass), and install the new faucet. Removing the old disposal proved as challenging, it had not been mounted correctly: threads were stripped AND corroded. He was done about 45 minutes later. He checked everything, but no hot water was coming out. He bled the system, and corrected the problem. I had him inspect a couple of other faucets in the condo (that had been vacant for almost 2 years), which he did very graciously. I had a couple of coupons, and he let us use both. Pipe Doctor's Plumbing's rate may have been higher than the competition, but the job was well done. We would recommend them to anyone.
Description of Work: Our garbage disposal and kitchen sink faucet both had to be replaced. The faucet was no longer working at all and the disposal was fried. Both were original to the condo we had just bought, about 35 years old. In order to limit cost, we supplied a new faucet and a new garbage disposal unit for the plumber to install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

John M.
07/2010
5.0
plumbing
  + -1 more
It went very well from start to finish.
Description of Work: I had a new toilet to replace one that was about 30 years old. I spoke with the owner to arrange for the service. We agreed on the product and the price in advance. The installer was extremely careful, pleasant, and thorough. There are no do's or don'ts in this case. I am impressed with this plumber and will not hesitate to use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Debra V.
06/2010
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
Oops, please see above.
Description of Work: I have used Pipe Doctor for various plumbing issues over the past 3 years. The plumbers are always courteous, professional and perform excellent work. They recently installed a new toilet for me. They are always on time and I have never had a problem with the work they perform. They are usually here within an hour of when I place the call. I have recommended them to a friend who was also pleased with their service. I plan to use them again when needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

C B.
12/2009
5.0
drain cleaning, plumbing
  + 0 more
Everything went very well......I called the company at 9:30am and they scheduled me between 11-1pm that day. Contractor called me within 30 min. to see if he could come early. He arrived by 10:30 and gave me a free quote. I accepted the quote and he went and bought any necessary materials and was finished by 1:30pm. He was professional and kindly took his shoes off at the door. Came in a marked vehicle. Would recommend.
Description of Work: The rep cut out and replaced an old shower valve and installed a new, single handle shower valve (with support behind it).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
    • 1
    • 2(current)

Contact information

1160 Disher Dr, Waterville, OH 43566

http://www.pipedrhelp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
44678

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Pipe Doctor is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Pipe Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pipe Doctor does not offer free project estimates.
Yes, Pipe Doctor offers eco-friendly accreditations.
No, Pipe Doctor does not offer a senior discount.
Yes, Pipe Doctor offers emergency services.
Yes, Pipe Doctor offers warranties.
Pipe Doctor offers the following services: Large and small projects: Water, sewer and gas repairs without digging, backflow installation & testing, Rinnai tankless water heaters, drain cleaning, water heaters, garbage disposals, galvanized pipe replacements, water services, gas services, whole house gas heat, sump pump, back up sump pump, sewage ejector pumps,, leak location, drain line repairs, faucet, toilet repair, replacement & boiler repair.
Deep well.

Contact information

1160 Disher Dr, Waterville, OH 43566

http://www.pipedrhelp.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM