Stanek Windows - Cleveland

Hello Angie. I feel personally compelled to send this quick note to you. Our experience with "the crew", Gary, Bernard and Victor, this morning was outstanding. They are truly professional and by all means pleasant, accommodating, and thorough. Please know these are great individuals to work with. I know their work has not been completed but as mentioned I had a need to take a moment out of my afternoon to also include you Angie, and to say thank you for your efforts in helping us, and thank you to the fine work all three of the guys accomplished for us this morning. Best regards. Phil

Crew arrived on time with replacement window and it was installed within 5 minutes. Excellent job overalll.

There are a lot of window/door companies, but Stanek in my opinion has the most understanding consultant that listens to your needs or wants and then lays out a program that will fit your needs. The product is outstanding and very well made.

Gary arrived on time. He was friendly, efficient and did a great job install our french storm doors. He cleaned up afterwards and hauled away our old ones. Highly recommend him to anyone who need doors installed. Answered my questions with answers and explained why he did what he did.

Bernard and Victor were professional and efficient. My windows are like new. Love Stanek Windows and their warranty is wonderful. Thank You!

Stanek salesperson was knowledgeable and never pushy. Listened to our desires Offered helpful suggestions. Installer, Gary Zaleski was professional and very thorough. Highly recommend.

Do not hire this company. Cheap windows. Poor installation, no service. The window fell out. No one even returned my call.

Stanek Windows Service Techs, Bernard & Chris came out to install two replacement windows in our sunroom. They did a great job & were very courteous. They are a great asset to Stanek Windows. Thank you Bernard & Chris. I would also like to thank, Angie in the Service Dept for her help in making this process go smoothly.

Bernard and Gary were very fast, efficient, clean, and kind. Bernard help me move a table. Also took down and ran stalled blinds. The house is much quieter with the new window. Thank you so much.

The patio slider windows werre a big replacement project. The team of installers Gary and Bernard were very professional, clean, and most importantly paid great attention to detail. I appreaciate the excellent installation they did. In addition to doing a great job they cleaned up beautifully- I really recommend Stanek and especially these two gentlement. Sincerely, Corky Cline Berea Ohio

Courteous and professional, answered all my wife s questions, cleaned up well, doors look and seal great

Was great

good work, installers were very polite. Only complaint was they laid drop clothes but hadn't shaken them after the previous job and had obviously laid them dirty side down,because when they removed them there was dust, plaster dust and woodchips all over the carpets and floor.

I spent $12,000 on Stanek replacement windows in 2012. My only installation complaint was that they never told me they would be installing additional trim on the inside. This shortened my window sills and reduced my ability to hang blinds inside the opening. In fact, it gave me very few options for blinds, so we are stuck with the cellular type that fit. Shortly after the install, Stanek was purchased by Great Day Improvements (GDI). In the spring of 2019, I noticed 3 broken seals (condensation between the panes). I contacted Stanek/GDI, and eventually they charged me $75 and sent someone to install replacement panes. One of the replacement panes was visibly defective, so that one had to be replaced again. The new window panes are obviously inferior to what I purchased in 2012. For starters, I purchased triple pane, heat mirror windows. My new panes are only double, not triple like I originally purchased. They tell me they do not make heat mirror anymore, so you immediately notice significantly more light transmission. That will probably result in higher energy bills and faded carpet and furniture. Starting in June, and since then anytime the weather is warm and the AC is on, I noticed condensation on the outside of the new panes (but not the old ones). This is an indication that conditioned air from inside my home is leaking through the window, chilling the outer pane, and causing the condensation. When I contacted Stanek/GDI, they took several weeks without getting back to me. Then, after I reached out again, they sent a letter describing condensation and telling me that this is normal. That is why I am here to tell everyone considering Stanek/GDI to consider other options. My Stanek windows are no better than the builders grade junk they replaced. If I could give zero stars, I would.

EXCELLENT AND COMPREHENSIVE REPAIR TO A STANEK CASEMENT WHICH WAS STICKING AND WAS NEEDING A REPLACEMENT CRANK. BERNARD KNEW WHAT HE WAS DOING AND THE ADJUSTMENT MADE EVERYTHING FINE.

After spending $1,000s of dollars on 21 Stanek replacement windows in two different homes, we are having a problem with one window where the vinyl is peeling off. These windows were purchased with a lifetime warranty (a feature that helped us decide to purchase Stanek). We were pleased with the salesman, installation and installers but now that we need the warranty we have been told that they were sold and no longer honor the warranty. Stanek will not even come out to look at the window and based their decision on a photo. I am very disappointed and now wish I had purchased windows from another company. Do not purchase windows from Stanek as they do not stand behind their product... Not honoring the warranty only guarantees that you will spend more money to purchase a new window.

I wish I would have used Stanek for all my replacement windows

Installation was tedious and argumentative with each other

I have owned several Stanek windows for years and needed some repairs done. They were prompt in returning my call. Cory, the repair tech was courteous, on time, and answered all my questions and concerns.

Stanek windows made my experience getting some windows replaced very quick easy and as painless as possible. Arney the salesman kept in contact thru the whole process to make sure we were satisfied and happy. The installers did an excellent job showing us how the new windows fold in for cleaning and they also cleaned up everything from the job when they left. I recommend anyone needing windows give them a call.

Our entire house has Stanek Windows including a beautiful bay window and French doors to our deck that they matched the color to our new kitchen center island. The service personnel are top notch.

I had Stanek replace all of my windows and doors years ago. When Great Days first took over the company, I had some difficulty having repair work done. Since then they have willingly honored my contract and have done any repair work required. Corey, the repair person even offered to repair one of my screens on the spot for a very reasonable rate. Thank you for going above and beyond. Much appreciated.

Windows are nice. The installers were not very good. The salesman told me they would remove trim and install new windows trim and window sill would be put back. The installers were going to put trim all around window no window sill. I had to make them install window sill. Trim around one window was so bad you could move with your hand. They wanted to send crew back but I did not want them back I did it myself that way I new it would be done right.

Good