Stanek Windows - Cleveland

Bernard was great and very nice. Fixed our issue.

We had an issue with a seal that had come loose on our sliding doors that were installed over 10 yrs. ago. I called Customer Service because it looked like I'd have to remove the door track to access the seal. I hated to think of the cost, l, but thought it might be best to place a service a cal. In describing the concern to Angie, she mentioned that the seal probably just needs snapped back in place ??? ( I had thought it would need removed and reglued?) I tried doing it myself while we are on the phone. Bingo ! Easily corrected to concern. Can't thank Angie enough !!!! She could have easily just scheduled a Service call and we would have had to pay for a 2 min. easy fix !!!! THAT is SUPER customer service !!!!

What a great and easy experience. I called Angie and she helped me over the phone with replacing my shattered glass door. I am a previous customer and she looked up my information and we were able to order the glass. Bernard came and replaced the glass quickly and efficiently!

Angie Petro was a pleasure to work with.

Victor from their service dept showed on time was friendly and did the repair in a timely fashion Great guy

This is my second home that i have put in Stanek windows. They are by far superior to Pella, Renewal by Anderson and all other window companies. I did my homework the first time and still did my homework the second time. Stanek is incomparable to others. The installation crew were seasoned, well experienced professionals. Great crew!!!

Excellent

Emmett and his crew were a breath of fresh air! Timely, knowledgeable, pro-fessional, and considerate. Installation of our sliding door along with removal of existing windows was efficient and the result is just as we hoped for. Emmet's skill with electrical work is impressive. We are now ready for our Patio Enclosure to be put into place.

Bought windows over 20yrs ago. Needed a few repairs and for a small service call charge they came out and fixed my issues.

Emmett and his crew were very professional and efficient. They were right on time, verified how we wanted the doors installed and were finished sooner than we expected. The doors are great quality and Emmett made sure we were thoroughly satisfied with the job. They did such a great job with cleanup, the house looked cleaner than when they arrived!

Joe Perri was my sales rep. He was kind, considerate, and answered all questions with ease. He remembered me from a few years back when I first looked at the windows. My installer Bret, was very professional. He answered all questions that I had and cleaned up after himself. He also added extra touches were there needed to be.

Installers (bill Blizzard) were very professional. Took care on laying down floor covers inside and did a great job cleaning up outside. They did a very nice job on installing and kept us informed of their progress. Would hire this company again !

Bill and his installation crew were great. Attention to detail and did a nice job.

Service technician Victor was very professional and knowledgeable. He replaced several panes of glass quickly with no mess left behind.

Very professional and did a great job on clean up. Worked hard to get every window replaced in a timely manner

Wonderful company to work with, from salesman Victor - to co-ordinator Lisa ending with installers Emmett and Ryan. Excellent customer service. Love my new windows!

Installers Bret, Phil and Kyle were super fast and did great job. Trim stainer coming tomorrow. He has done others for us and matches our trim well. Expensive, but quality work and look.

Fair price, and as on now a good installation (just installed.

How refreshing it has been to work with a company that understands customer service. The service crew of Gary, Bernard ,Victor and last but not least Angie, are so outstanding that words cannot explain. The crew was at out home this morning. I am so impressed.!!!

Good with customer service for all I had contact with

Our Technician Victor E., was very quick, efficient, courteous and did a clean job. I would recommend Stanek.

Victor, a Stanek Service Technician installed a new kitchen window for me. He was congenial, very efficient and his work was excellent. I am very pleased with the service received.

Did a great job, would recommend to a friend.

They are pros that make sure the job done right

Bernard & Gary were wonderful. The glass in my double hung window (kitchen) was replaced and the vinyl was re-coiled. All in just a half an hour! Last year we had a new patio door installed. Just love it! The quality of their products are top-notch.