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Pepera Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Pepera Plumbing provides plumbing services to many East Side Cleveland neighborhoods such as Solon, Twinsburg, Bainbrigdge, Aurora, Shaker Heights, and Cleveland Heights along with many other areas. We’re not your typical plumbing company. We customize solutions. We want to help you solve the tough plumbing problems that come up. And of course we’ll fix the easy ones, too. We take care of your home. Pepera Plumbing always has drop cloths, shoe covers, and cleaning supplies on hand so that he doesn’t make a mess on the way in or leave a mess when he’s on his way out. We explain what happened, why and what it’s going to take to fix it. We do this so that you understand what you’re paying for.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Water energy conservation solutions, water treatment, well repair, back flow testing, water heaters, sewer and drain, plumbing installation and repair, excavation & gas line.

Services we don't offer

New construction.

Amenities

Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 169 reviews

Joni J.
04/2018
5.0
plumbing, drain cleaning
  + 0 more
Quick and efficient
Description of Work: Unclogged shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stacy G.
08/2017
5.0
plumbing, water heater repair
  + 0 more
Better than expected
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Roger C.
12/2016
5.0
plumbing
  + -1 more
Very well.
Description of Work: Repair of 2 toilets (ballcock on one, flapper on both)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Alec G.
12/2016
5.0
plumbing, sewer cleaning
  + 0 more
Very responsive and professional.
Description of Work: Ckeaned out backed up sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S C.
09/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna M.
07/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They did beyond great. | |They moved a pipe so that I can get dishwasher installed. | |They are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ilene G.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven C.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed and replaced the kitchen faucet and gas stove top while countertops were being refinished. They did an awesome job and I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

NORMA S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They take care of any plumbing needs for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

thomas H.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: bathtub and toilet work--the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stephen R.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fawn L.
06/2011
1.0
plumbing
  + -1 more
He was very responsive and said that he could come out on 06/27/2011 at 4pm (I was flexible; he chose the time and date.) Approximately 1 hour and 10 minutes after he was SUPPOSED to be at my home for the appointment, he called and stated that he was "on a job" somewhere near my house and could be at my house "in a while." I said that I had rearranged my day to accomodate his appointment date and time and that I had moved on to other activities in light of his no-show. He said that I would be "more understanding" if I could see the job that he was working on.Here is what I know. It is 2011 and the entire world has cell phones. Cell phones have two great functions - they tell you the time and they let you call a potential client at any point during the day to state that you will be late. I would have been incredibly understanding if I had received a call, in advance of the appointment, to reset the time and/or the date.It is unprofessional to miss an appointment, call 1 hour and 10 minutes later and then state that the customer should "understand" that the appointment was missed without any communication.I would not ever use this contractor.
Description of Work: I called Mr. Pepera last Friday, looking for a plumber. I have an old house and a few specific projects that need to be completed - replace an old toilet, replace clawfoot tub faucet and handles.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0


Response from Pepera Plumbing
Unfortunate circumstances but true. I apologize and strive to never let this happen again.

Paul M.
05/2011
5.0
plumbing
  + -1 more
Very nice job, easy to work with, accommodating.
Description of Work: Extensive plumbing remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DON W.
05/2011
5.0
plumbing
  + -1 more
Jim Pepera made it happen and was in and out in about 30 minutes. He and his assistant also checked underneath the sink to see if we needed any pipes replaced (since we had a puddle under the sink), but determined the leaking was simply due to the backup. Jim was courteous, very neat (you couldn't even tell he had been here) and appeared to be thorough. I would use Pepera Plumbing again. The normal cost of this service would have been $150, but we had a $30 coupon from Angie's List.
Description of Work: Our kitchen sink backed up and I needed someone to come the next day within a specific window of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Belinda B.
05/2011
5.0
drain cleaning, plumbing
  + 0 more
Overall it went very well and will definitely and I will use him again.
Description of Work: My toilet was clogged and started to overflow. It kept overflowing even though I kept bailing out the water the toilet would start to fill up again. I had to take off work Friday to keep emptying out the toilet. I called Mr. Pepera Friday morning and he suggested that I call the city as it sounded like my sewer was the problem. After explaining that all my other drains were fine, he said he would come by after he finished the job he was on. He didn't give a time because he didn't wasn't sure when he would be finished but told me to send a text message if the other company I had called could not come. I sent the text message and he came that afternoon. He unclogged my toilet and it was working fine. I wanted him to install a new toilet because the one I had was made in the 40's and had a 5 gallon flush. He wasn't able to do it that day but agreed to come on Sunday. When I asked him how much I owed him, he said I owed him nothing because he didn't finish the job. I was pleasantly surprised by his answer. He suggested a brand of toilet that he said he made the fewest house calls to unclog and I told him to get it for me. Sunday he arrived on time to install the toilet. In the meantime my kitchen ceiling had fallen in because of my constantly overflowing toilet. He suggested that since the ceiling was open he should replace a pipe leading to the toilet because it was made of galvanized steel and would give problems in the future. So he replaced the pipe with a copper one. When he was ready to install the new toilet he discovered that he was given a toilet of standard height and I wanted a higher toilet. So he went to Home Depot and bought another toilet, and put it in. It works fine. My bathroom sink was also clogged at this time and he snaked out the drain and it now works fine. I'm back on Angie's list, need a new ceiling. But that's another Story!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

CHARLOTTE K.
05/2011
5.0
plumbing
  + -1 more
The workers arrived early, We review the job and was given different options with different prices. Workers worked hard and quickly on job, did a great job. I would definitely recommend this company to my friends and family. Did a Great Job!!! Thank you
Description of Work: Intstall new kitchen facuet; install new pipe from garbage disposal and shorten the cut-off values; install new t-pipe in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

WALTER Y.
05/2011
5.0
plumbing
  + -1 more
Jim is one of the best plumbers I have ever worked with. He is fast, efficient and very responsive. He owns the business and is the primary employee and you don't get the red tape from working with a larger plumber. If you live in the East Suburbs of Cleveland you couldn't pick a better plumber to work with you. We are out in the Solon area and Jim was able to come out to do the work the very next day. His prices are very competitive and he was willing to fix a couple of other minor issues that weren't part of the original reason I called. You can trust Jim and know he will stand behind his work and will be someone you will want to always call for your plumbing needs.
Description of Work: We had several projects that needed to be repaired. Sink drain, valves to manage water flow for washer, hot water pressure tank adjustment, gas piping needed adjusted and some additional diagnostic work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Barbaralee A.
04/2011
5.0
plumbing
  + -1 more
He came in to do work to do plumbing work while I was getting new countertops and a sink put in. He was prompt, arrived 15 minutes early and then called to see if I was home or he would wait for the scheduled time. Was very friendly, nice, and honest. Fair prices and good services. Overall I was very satisfied with the work. He was on-time, did good quality work, was polite and cleaned up after himself.
Description of Work: Water disconect, install new disposal and install a new shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cathy D.
03/2011
5.0
plumbing
  + -1 more
Jimmy is a true professional. He is extremely personable and a superb plumber. I was impressed with his work and will definitely ask for his services again.
Description of Work: Jimmy installed a new toilet and sink faucet in a second floor bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

ROSIE H.
03/2011
5.0
plumbing
  + -1 more
MR. PEPERA ARRIVED AS SCHEDULED AND WAS SHOWN THE AREAS THAT NEEDED ATTENTION. I DID NOT GET AN ESTIMATE FOR THE JOB. MR. PEPERA SHOWED MY SON THINGS THAT HE COULD DO HIMSELF. THIS I CERTAINLY APPRECIATED. HE REPAIRED ALL THE PLUMBING LEAKS AND CHANGED PIPING WHERE REQUIRED. THREE DAYS AFTER THE WORK WAS DONE AND PAID, MY SON NOTICED A LEAK IN THE CEILING OF THE 2ND FLOOR (AREA HAD NOT BEEN CLOSED WITH DRYWALL) MR. PEPERA RETURNED, CHECKED THE AREA, INSTRUCTED MY SON IN WHAT TO DO, MY SON DID AS INSTRUCTED AND "NO MORE LEAK" I AM VERY PLEASED WITH THIS CONTRACTOR AND WOULD RECOMMEND HIM TO ANYONE WHO REQUIRES PLUMBING WORK. SMALL OR LARGE JOB
Description of Work: 1.2ND FLOOR BATH CEILING - REPLACED GALVANIZED PIPING WITH COPPER PIPING: REMOVE AND REPLACE COLD SIDE LAVATORY SUPPLY LINE. 2. 3RD FLOOR - INSTALL SHUTOFF VALVES TO ALL BATHROOM FIXTURES. 3. REPAIR KITCHEN SINK DRAIN AND INSTALL I/2" CPVC PIPE & FITTING REPAIR TO "T" AREA LEADING TO DRAIN THAT ENTERS WILL UNDER KITCHEN SINK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292.5

ROSIE H.
03/2011
5.0
plumbing
  + -1 more
MR. JIM PEPERA WAS RECOMMENED TO ME BY MY NEPHEW, JOE JONES. MR. PEPERA HAD INSTALLED A WATER LINE FOR HIM & HIS WIFE'S PROPERTY IN BEDFORD HEIGHTS, OHIO AT 5834 SCAROET OAK DRIVE. I CONTACTED MR PEPERA AND HE CAME OUT ON SEPTEMBER 13,2010 TO GIVE ME AN ESTIMATE OF THE COST TO PERFORM MY WORIK. I FELT THAT HIS WRITTEN ESTI- MATE FOR THE WORK WAS REASONABLE COMPARED TO MY OTHER ESTIMATES AND ALSO THE FACT THAT MY NEPHEW WAS PLEASED WITH THE JOB THAT HE DID FOR HIM. ON THE DATE SCHEDULED FOR MY SERVICE, MR PEPERA CALLED TO STATE THAT HIS EQUIPMENT USED TO TRENCH WAS NOT WORKING AND WANTED ME TO RESCHEDULE. I WAS NOT WILLING TO DO THIS BECAUSE OF MY TIME CONSTRAINT. MR PEPERA MADE ARRANGEMENTS WITH ANOTHER COMPANY TO DO THE TRENCHING. IT WAS RAINING CATS & DOGS ON THE DAY OF THE WORK. THEY WORKED ALL DAY IN THE RAIN WITHOUT STOPPING FOR LUNCH. ( APPROXIMATELY 6-1/2 HOURS. THE JOB WAS DONE IN A PROFESSIONAL MANNER. THE SERVICEMEN WENT ABOVE AND BEYOND IN MOVING THE LARGE BUSHES AND TREE FROM THE FRONT YARD TO THE REAR YARD. EVEN THOUGH EVERYONE WAS DRINCED AND MUDDY BY THE CONSTANT RAIN THE ATTITUDES AND DEMEANOR OF THE SERVICEMAN AND MR. PEPERA WAS VERY PLEASANT.
Description of Work: HAD THE CITY OF CLEVELAND WATER LINE RAN FROM TREE LAWN TO INSIDE BASEMENT WALL OF HOME.(APPROXIMATELY 50 FEET) COMPANY EXCAVATED 6 FEET DOWN FROM FRONT PORCH OF HOME TO CURB BOX WATER VALVE, THEN INSTALLED NEW WATER VALVE. ALL WORK WAS INSPECTED BY THE CITY OF CLEVELAND AND PASSED INSPECTION. THE TRENCHED AREA WAS THEN BACK FILLED AND MOUNDED. THE LARGE BUSHES AND TREE THAT WAS NECESSARY TO REMOVE AND CUT DOWN FOR THE WORK TO BE PERFORMED WERE TRANSPORTED TO THE REAR OF THE HOME. THIS WAS NOT A PART OF THE CONTRACT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Richard P.
03/2011
5.0
plumbing
  + -1 more
I called Jimmy in for an estimate on a Friday. He gave me a quote to replce the two drain lines that I needed replaced for $500. He was able to fit me into his schedule the next week on Wednesday. The drain lines were already accessible from the downstairs bedroom ceiling but he still had to run up and down the stairs to complete the job. He finished all work and cleaned up better than expected in about 3 hours. He even went the extra mile to replace the trap on the upstairs sink because he saw a small leak and the piping there was fairly old. The final price was still just $500. Jimmy was fair and very friendly. He's been in the business for over 20 years. I'm already considering him for a few other jobs that I would like to have done to my house before I try to sell it later this year. I highly recommend him for your needs.
Description of Work: Jimmy replaced two clogged drain lines from my upstairs bathroom. The two drain lines were not able to be cleaned by chemicals or by mechanical means and attempts to do so by previous people resulted in damage to the piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DAVID & PATTY C.
03/2011
5.0
plumbing
  + -1 more
Jimmy provided different examples of toilets and sinks. He promptly ordered them and installed them. He even came out when we had just had a very bad snow storm to do the job. In addition, he worked on a third bathroom toilet that had been overflowing and we haven't had an issue since. The newly installed toilet is quiet and uses so much less water, we plan to do further work with him on updating 2 more toilets and 2 sinks. Jimmy is honest, hard working and reliable. He's also very flexible with his schedule. His pricing is excellent and his knowledge is also impressive. I would highly recommend him.
Description of Work: Purchased and installed new high end sink in bathroom Puchased and Installed new laundry sink in basement Purchased and installed new toilet in upstairs bathroom Also, repaired toilet in third bathroom that had been overflowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,270

John H.
02/2011
5.0
plumbing, water heater repair
  + 0 more
Complete satisfaction with diagnosis and service. Everything left neat and clean.
Description of Work: Problem: Hot Water was not consistent temperature. Alternating hot and cold with not change in the faucets. Solution: Descale the tankless hot water heater with cleaning solvent Result: Problem went away after we descaled the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim C J.
02/2011
5.0
drain cleaning, plumbing
  + 0 more
Jimmy kept his schedule flexible enabling us complete the job before the New Year. He came in early or late in the day depending on when we needed some specific piece of plumbing hooked up. He finished the tub plumbing just in time for the tub refinisher to do his job. If Jimmy hadn't come when he did, we would have had to wait another two weeks to get the tub refinished. Another time, Jimmy installed a water coupler (?) on our refrigerator for $25 easily saving us hundreds of dollars, All I did was order the part on line. Very good plumber with a lot of integrity. And he works ALL the time.
Description of Work: Details of the job: - installed new plumbing lines between the bathroom sink and the kitchen sink (it was done incorrectly before.) - installed new plumbing and hardware for bathroom sink - installed all new plumbing lines and hardware for the tub and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

9611 E Idlewood Drive, Twinsburg, OH 44087

www.peperaplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Pepera Plumbing is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 11:30 PM

Monday: 6:00 AM - 11:30 PM

Tuesday: 6:00 AM - 11:30 PM

Wednesday: 6:00 AM - 11:30 PM

Thursday: 6:00 AM - 11:30 PM

Friday: 6:00 AM - 11:30 PM

Saturday: 6:00 AM - 11:30 PM

Pepera Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Pepera Plumbing does not offer free project estimates.
No, Pepera Plumbing does not offer eco-friendly accreditations.
No, Pepera Plumbing does not offer a senior discount.
Yes, Pepera Plumbing offers emergency services.
Yes, Pepera Plumbing offers warranties.
Pepera Plumbing offers the following services: Water energy conservation solutions, water treatment, well repair, back flow testing, water heaters, sewer and drain, plumbing installation and repair, excavation & gas line.
New construction.

Contact information

9611 E Idlewood Drive, Twinsburg, OH 44087

www.peperaplumbing.com

Service hours

Sunday:
6:00 AM - 11:30 PM
Monday:
6:00 AM - 11:30 PM
Tuesday:
6:00 AM - 11:30 PM
Wednesday:
6:00 AM - 11:30 PM
Thursday:
6:00 AM - 11:30 PM
Friday:
6:00 AM - 11:30 PM
Saturday:
6:00 AM - 11:30 PM