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Action Heating & Air Conditioning & Electrical

4.8(
343
)

Heating and Air Conditioning, Electrical, Water Heaters,

... +2 more

About us

Also doing business as Action Heating & Air Conditioning Inc. and Action Mechanical Services. Additional contact: Michael Williams. Additional phone: (419) 726-1545. We are carbon monoxide certified by NCI. We are also NATE certified. We are carbon monoxide specialist. We serve a 30 mile radius around Toledo, including Monroe County in Michigan.

Business highlights

34 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & air conditioning, electrical, water heaters & air duct cleaning. *FREE IN-HOME ESTIMATES FOR NEW EQUIPMENT. *FREE OVER THE PHONE ESTIMATES FOR IN HOME SERVICE AND REPAIR.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8343 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
4%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 276-300 of 343 reviews
robert gordon S.
05/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had them replace my furnace. I called them because they replaced it twenty years ago and they did a great job. This time I got a different crew and they just weren't as good. They put my filter in a wacky spot and I have a hard time getting it out.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$3.6
Dorene R.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
floyd C.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Action Heating & Air Conditioning & Electrical
Thank you for taking the time to write a review. We appreciate your business. Michael Williams
Amy F.
12/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my gas furnace. The owner is great, very prompt, honest and to the point. His employees that installed the unit were not professional. Came in with grease on their boots ruined my entry carpet
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$2,600
Response from Action Heating & Air Conditioning & Electrical
[Member name], I want to thank you for your business. We appreciate the trust you have placed in us. Thank you also for writing a review. We strive to do our best, and complete the job to our customers satisfaction. I do recall the issue of your entry door rug being soiled. We regret any time during an installation that our crew causes a mess. They work very hard to prevent this from happening, but obviously in this case they stained your rug. No excuses. That is why I discounted your job by $50, which is the price we agreed upon, to replace your rug. I hope you were able to buy a replacement rug that you like equally as well as the other. installation work can be messy, especially during the winter months with snow, and mud. The crew will often remove their shoes upon entering the house. Unfortunately, whatever was on their shoes got onto your rug. In addition, old furnaces often contain dirt, soot, and debris. As hard as they work to prevent anything from falling out of the furnace as they carry it out of the house sometimes it's unavoidable. That's why we take responsibility, and try and reach a resolve with our customers when this type of thing happens. Fortunately, its very rare that we have to deal with these issues because of the care our crews provide. Thank you again for your business. Michael Williams
mark W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
We appreciate your review. Thank you for your business. Mike Williams
Mohammad M.
10/2015
3.0
heating & air conditioning/hvac
  + -1 more
neh
Description of Work: inspect and refill coolant
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Response from Action Heating & Air Conditioning & Electrical
Thank you for writing a review. I looked in our data base to see if we have provided service for you in the past but found no record of your name or address. So, I assume this was our first contact. Do to a lack of additional details I'm not sure how we could have earned a higher grade from you. We are always open, and eager to hear our customers thoughts regarding the service we provide. I hope that in the future we will have the opportunity to make a better impression. Mike Williams
Kelly M.
09/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. We appreciate your business. Please feel free to contact me directly in the future. I want to make sure that you are 100% satisfied with our services. Michael Williams 419-466-0440
Greg M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Done on 10/15/14 for $80.00
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
Thank you for your business, and your review. Mike Williams
sayma I.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought the AC tune up service from Angie list, called several times to Action cooling and heating, no response at all. Never called back. Will never use them.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Action Heating & Air Conditioning & Electrical
I'm very disappointed that we some how failed to make contact with you to schedule an appointment. I do see where you purchased an A/C check through AngiesList. I would be more than happy to refund your purchase, and perform the A/C check at no cost to you. Simply call me directly at 419-466-0440 and I will personally come and perform the service. Mike Williams
MARKLAND L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Firm is excellent. However, it took 6 weeks for them to complete the service after the purchase....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$49
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. Our schedule does vary somewhat based upon the volume of requests, and what type of requests we are receiving. No cool, or no heat calls get the highest priority. We then fill our schedule with preventive maintenance checks. This is why we encourage our customers to call early in the season to schedule an appointment. We understand and appreciate your comment regarding the delay in getting to your request. Hopefully, in future dealings with you we will be able to be more timely. Mike Williams
Suzanne S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They inspected our air conditioning unit and deemed that it was working well and that it needed no Freon. I found the company to be fair and honest. I will be calling them out soon
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. We look forward to helping you in the future. Mike Williams
Bonnie & Fred M.
08/2015
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$85
beverly L.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They charged the account but never performed the services. they said it was too cold when i called and they came out and said they would have to come out when they could get a better reading and they never came back out. it was a waste of money
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49.95
Response from Action Heating & Air Conditioning & Electrical
Sorry for the mishap. We did have some delays in warm weather arriving this year. If we told you it was to cold to provide a complete diagnostic then it was just that. But you should have been rescheduled for another appointment. Our office will contact you to offer a refund of your AngiesList purchase, as well as a free A/C check. I hope this will restore your confidence in AngiesList, and Action. Mike Williams
Johnnie E.
07/2015
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The ac check up was the fastest and therefore the most cursory that I have ever seen. I seriously doubt that the check up was thorough.
Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$49
Response from Action Heating & Air Conditioning & Electrical
Thank you for taking the time to write a review, I'm truly disappointed that we didn't meet your expectations although I never saw you, personally and dealt with your wife. I arrived and meet with your wife and we turned down the A/C unit. It was my understanding it was just a tune up and you weren't experiencing any problems. I went to the basement and made sure the filter was clean and to assure the drain was clear which all checked out ok. I then proceeded outside where my helper had already hooked up the guages and removed the service panel. I checked the voltage to the contractor and the voltage across the contactor and amped out the motor and compressor which both were in the acceptable ranges. All voltages were normal and within industry standards. I then concentrated on the charge of the system, we carry digital guages which allow us to monitor the outdoor unit as well as the indoor and give up to the minute measurements which allow us to see any potential problems in the system. I saw nothing that indicated any issues. We then cleaned the condenser, by the way I was very impressed with your hose wheel, so much in fact that I went out and bought one like it. After cleaning the condenser my helper started to button everything up and I went inside to take care of the bill with your wife. Had you had any concerns I would have been more than happy to address them. I feel we did a through job and am surprised by your report. I asked your wife if she had any questions or concerns and she said no and paid me. I was unaware that you had prepaid as I had asked your wife if you had and she said no you hadn't. When she called and said you had prepaid I directed our office manager to issue a refund, for that I truly apologize but neither I nor your wife realized it. We strive to obtain high marks from all our clients and am always disappointed when we don't regardless of the reason. Perhaps had you witnessed all the steps that we took your report may have been different. I told your wife I saw no problems with your A/C system and if you had any problems we would come back for free. She expresses no concerns to me. We didn't try to sell you any unnecessary repairs or even remotely suggest your system while older was in anything but good condition. Again I'm sorry we didn't exceed your expectations. That said I don't know what else we could have done. Thank you for your business, perhaps in the future you can make sure your home so that you can make an in person evaluation of our process so you can make a better determination if the examination is cursory or not. Thank you Terry Williams
Edward C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C, Furnace check |Serviceman very professional, punctual & helpful.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. We appreciate your business. Michael Williams
Jerry P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked Furnace and A/C and changed out furnace filters.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. Keeping your filter clean is so important. Thank you for your business.
Carol S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review. It was nice meeting you. Please call us anytime you have a need. Michael Williams
Mike S.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC diagnostics / check clean. Did not clean condenser
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$45
Response from Action Heating & Air Conditioning & Electrical
Thanks for review, I guess I got sidetracked in talking with you and didn't look at the back of the unit as we talked about how clean the other three sides were. I did offer to come back and clean it after you called me. I apologize that I let you down. If you'd like to try us again I would give you a free furnace check in the fall. Please call me. Thanks Terry Williams
Tony B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went well.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
Thank you for your business. I'm happy that everything checked out good for you. We look forward to providing excellent service for you in the future. Michael Williams
COTY MICHELE S.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection of furnace.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
Thank you. Your review is one of 200 current reviews for us on AngiesList. We appreciate everyone who takes the time to share their experience about our services. We always wish everyone could give us all A's but we also understand that not everyone feels that we deserve that grade in every category. Any grade lower than a A causes us to renew our commitment to excellence, and try harder to hit the bullseye with our customers in the future. Thanks again for your review. Michael Williams
Carla F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly check. Went well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Response from Action Heating & Air Conditioning & Electrical
Thank you so much, it means so much when a client takes time to write a review. It's a pleasure doing business with you. Maintaining your equipment is very important as you know. Thanks for your trust. Terry Williams
JOHN E L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Action Heating & Air Conditioning & Electrical
Thank you very much for taking the time to write a review. We are here for whenever you need us. Mike Williams
Charlotte B.
04/2015
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Disgusting.
Description of Work: Sold me improper furnace and water heater. Made appointment to clean furnace. NO SHOW. Would not return phone calls!!
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$59
Response from Action Heating & Air Conditioning & Electrical
After reviewing all of our records regarding this customer’s project we made multiple attempts to contact her in hopes we could resolve her concerns, and find a way to restore her confidence. Unfortunately, she has not returned our phone calls. I am very disappointed in this review for multiple reasons. First, this job was finalized October 28, 2010. Almost 5 years ago. The customer purchased a Rheem 95% efficient furnace, a Rheem 13 SEER A/C package, and a Rannai Tankless water heater. We provided, and installed the exact equipment ordered to all manufacturer specifications and all code requirements. Upon completion of the installation our installer went through our normal orientation with the customer providing her with an overview of her new equipment. The customer was satisfied with everything and paid in full. Secondly, we only have one additional record of contact from the customer. In November, 2010 she called with concerns that the Tankless water heater wasn’t working properly. We sent a service technician to investigate and found no problem with the water heater. Upon questioning the customer our technician discovered that she was not running the water constantly during her shower. She was turning the water off while soaping herself, and then after several minutes turning the water back on to rinse herself. Our technician explained that to have constant hot water she would need to leave the water running the entire duration of her shower. She expressed disappointment which our technician relayed back to me. I followed up with the customer via phone to further explain, and also to attempt to convince her to leave the water run while showering. I explained that the Tankless water heater is a high efficiency unit that uses the least amount of energy possible. Therefore she would spend less money than she did with her old water heater, and have a constantly hot shower. Her response was that her reason for not running the water was due to her commitment to water conservation. I remember feeling at a loss for any additional recommendations. Finally, we have no additional records of calls from this customer. It’s always disappointing when a customer is not satisfied for any reason. We take a lot of pride in our professionalism, and our customer relations. We’re very dedicated to our commitments. If she had called we would have responded. If she had any questions or concerns regarding her new equipment we would have addressed them immediately. It’s unfortunate that almost 5 years have passed before being made aware that she feels we didn’t provide her with the exact equipment she ordered. Our records are very clear that we did indeed do everything promised. Mike Williams
Leann S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review, it's so important to maintain your equipment, we often catch problem before they become serious issues. It was great meeting you. Terry Williams
Shirley H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my furnace and replaced air cleaner filter. It took a while for them to respond but they said it was due to many emergency calls.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Action Heating & Air Conditioning & Electrical
Thank you for your review, and your patience while waiting for your furnace service. We did have an overwhelming number of emergency service requests all winter long. These circumstances force us to prioritize our schedule to those with no heat. So, again, thank you for being willing to wait patiently so that we could restore heat for those who's furnaces had broken down.

Contact information

501 E Central, Toledo, OH 43608

http://www.needactionfast.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
13783
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Electrical,
Water Heaters,
Air Duct Cleaning,
Stereo and Home Theater Systems

FAQ

Action Heating & Air Conditioning & Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Action Heating & Air Conditioning & Electrical accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Action Heating & Air Conditioning & Electrical does not offer free project estimates.
Yes, Action Heating & Air Conditioning & Electrical offers eco-friendly accreditations.
No, Action Heating & Air Conditioning & Electrical does not offer a senior discount.
Yes, Action Heating & Air Conditioning & Electrical offers emergency services.
Yes, Action Heating & Air Conditioning & Electrical offers warranties.
Action Heating & Air Conditioning & Electrical offers the following services: Heating & air conditioning, electrical, water heaters & air duct cleaning. *FREE IN-HOME ESTIMATES FOR NEW EQUIPMENT. *FREE OVER THE PHONE ESTIMATES FOR IN HOME SERVICE AND REPAIR.

Contact information

501 E Central, Toledo, OH 43608

http://www.needactionfast.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day