Action Heating & Air Conditioning & Electrical

Description of Work: Annual furnace inspection, replaced thermostat and filter.

Description of Work: .

Description of Work: Action responded promptly to a problem we had with an electrical connection to our oven and stove. After further investigation they discovered some unsafe electrical conditions and components. They were able within a day to replace my entire service coming into our home which has given my wife and I great peace of mind.

Description of Work: Checked, cleaned and adjusted furnace. Changed filter, very courteous!

Description of Work: Furnace tune up.

Description of Work: We called for an estimate for a new furnace & air conditioner and to date, no return phone call or contact has been made by this company. The person who answered the phone said they would return our call that day or the next. Obviously, they do not need the business.

Description of Work: None

Description of Work: Action was here twice. First service call was for Blower Motor on furnace and Hot water Tank replacement. While installing the Blower Motor the Control Board was damaged. The second service call was to install a new Furnace. Mike was very helpful at all times. I had two different technicians working at the house. One may have been an apprentice, On the first visit the hot water tank was removed, the connection would not turn off all the way and water dripped all around the floor and wall. His boss arrived and finished the job. When installing the new furnace they did a great job clean and quick. But that night the safety switch on the furnace went bad and I woke up with no heat. Called Mike, he sent his team out right away and I had heat. Within the week they had the new switch installed. My overall experience with Action was good. Mike and his team are very contiguous and care about their customers.

Description of Work: Mike and his team at Action truly understand the meaning of customer service. They have replaced both systems in a home we have in Toledo and more than that when I've needed a service call they have been incredibly responsive. The most recent occurence was that the home had lost its heat and some other electrical power. Mike sent out their electrician who quickly identified the problem. A neighbor had cut down a tree which fell on the powerlines to our house and others. After informing me of the situation they made sure that the proper parties were contacted and that Toledo Edison showed up and corrected things. I have a elderly mother in the house who is in hospice care and needed to have heat in the home. Following throught to make sure that all was taken care of is not really their job but a wonderful example of going above and beyond. Certainly beyond any expectation that anyone would have they did not charge me anything for the call and their trouble. I would not consider ever calling anyone else for any AC or Heating needs. Thanks Action for your great service

Description of Work: Terry called ahead to confirm he would be keeping the original appointment as scheduled. He arrived on time, covered his shoes, and proceeded to inspect and clean the furnace. Terry was efficient, informative, and friendly. Terry even made a few suggestions to make my furnace run more efficiently. He found no problems, (and he didn't invent any either!). I felt comfortable with Terry in my home. Thank you for a positive service call.

Description of Work: Maintenance inspection of heating and cooling by Terry (who was so nice) who inspected all of the components and added refrigerant to the A/C.

Description of Work: Technician came to my house to service my central AC. He was very professional and worked quickly. I would recommend this company.

Description of Work: I had my annual check on my boiler performed. Terry checked everything, started it up, and all is good for another season. He was on time and very professional. They installed my new boiler 2 years ago and it's been wonderful. I would recommend them to everyone needing a new system.

Description of Work: Way back in 2003 our furnace went out. Later on the same day our new furnace was delivered. They were awesome and the heating and air still work great today. PS, I do not remember what the price actually was.

Description of Work: New furnace & a/c. When my furnace failed. Action was at my house within an hour. Providing temporary heat until my furnance could be replaced.

Description of Work: I called the Company for an estimate - representative came out took about two (2) minutes to look at my present furnace and said he would go back and work up an estimate and get back to me in a couple of days. After two (2) weeks, not hearing back from him, I called and he told me he had sent the estimate out and I asked that he resend it when he got back to the office. He called later and said he had slipped up and he had not sent it out, he did not know why. I asked him again to send me one for comparison purposes, although I would have reservations about doing busuness if he could not even get out an estimate! He came to my house a couple of days later and gave me a gift certificate for Mancy's and again apologized. I again asked for an estimate he said he would. One (1) week went by still no estimate so I went to the Company site and sent an Email again asking for an estimate or a response as too giving me an estimate. As of this date (01/26/2010) I have gotten NO ESTIMATE & NO REPLY OF ANY KIND. I cannot guess why this company has the ratings it has, maybe people would rather have a Mancy's gift certificate than what they asked for AN ESTIMATE!!!!! My furnace still works but it is getting into it's full life and a gift certificate is not going to keep me warm should it fail!

Description of Work: Installation of a new furnace and air conditioner at my office. (More recently they also installed electrical outlets in the ceiling of the office for a power point projector-don't forget they do electrical!) In the past they have installed central air in my home of radiators (no ducts), a furnace in a rental property, and done numerous repair and cleaning jobs. One thing I really appreciate about them is that they will tell you when they are NOT the best company for the job and connect you with someone who is good at that particular thing. I've learned in my own business, although it is hard to say "no thank you, you need someone else," it is the kindest and most professional thing you can do for someone-and then help them find the right person. That is also what Mike and Terry do.