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Advanced Appliance Service Co

Appliance Repair, Appliance Repair - Small

About us

We give Priority to Angie's List Customers and Emergency repairs!! We won't let your fridge get too warm!! Give us a call! Don't let your household appliances fall behind. Call Advanced Appliance Service Co. now to receive excellent same-day service!

Business highlights

61 years of trusted experience

Services we offer

Appliance Repair - Washers, Dryers, Dishwashers, Ovens, Refrigerators, & Garbage Disposals.

Amenities

Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-46 of 46 reviews

Stephanie T.
01/2017
5.0
appliance repair, small appliance repair
  + 0 more
Excellent--quick and professional
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn B.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refridgerator door was broken, they came out immediately to assess the problem. The part had to be ordered and so it took about a week, but once the part was in they were able to schedule within 24 hours to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol B.
01/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washing machine. It leaked after the repair. Workman came out and fixed but I had to wait almost a week.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicholas B.
02/2013
5.0
appliance repair
  + -1 more
Excelently!
Description of Work: cleaned, adjiusted and repaired gas range and oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tina W.
09/2011
5.0
appliance repair
  + -1 more
Overall, the experience was fine.
Description of Work: Fixed dryer -needed new belt and knob. Price for parts was reasonable $27.00, labor was 100.00, tax $9.00. I was a little upset about the labor cost; especialy since the knob had to be ordered, then it was dropped off, and the tenant had to place it on the dryer. I was definitely trying to understand why the labor was so much. Overall, they were quick in responding, professional, and quick; but goodness the labor was a bit EXCESSIVE. I would use them again, but I would definitely attempt to negotiate on the labor part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

barbara H.
06/2007
4.0
appliance repair
  + -1 more
Quick. Easy. Excellent response time. Good service.
Description of Work: Appliance repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark M.
02/2007
5.0
appliance repair
  + -1 more
We called about the service and Jeff came out the next day. He put in some new parts, but to his surprise it still made the noise. He then said we would need a new motor, but he was not going to charge us for the work he had just done because it didn't solve the problem. We ordered the motor, but by the next day the noise had stopped, so we paid for the work he initially did.
Description of Work: Our 18-year old dryer was not working properly - it was making quite a bit of noise while drying. It's part of an over-under washer -dryer system in a very small closet. We hoped it was repairable so we wouldn't have to find a new one to fit the space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$232

DORIS & ISH J.
03/2006
5.0
appliance repair
  + -1 more
Overall experience, Excellent. Tom was a good listener, He was a professional, clean, and polite. We were extremely pleased with his work.
Description of Work: Our Kenmore washer wasn't working well. The spin cycle would stop before emptying. We moved to Stow, Ohio recently. We called Advance Appliance from Angie's list. Tom, the repair personnel came at short notice. He was prompt, courteous and professional. He listened to our explanation of what was wrong with the washer. Patiently. He worked diligently. He gave us the estimate before starting. After, fixing the washer, he tested it twice. Then, he explained to us what was wrong with it. He also gave us advice on preventive measures. Load the laundry loosely. Use Large load cycle, unless we have very few items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

BRENDA Z.
08/2005
5.0
appliance repair
  + -1 more
I CALLED ADVANCED APPLIANCE BECAUSE I DISCOVERED MY FREEZER NOT COOLING PROPERLY, AND FOOD WAS GETTING SOFT. THEY WERE TOO BUSY TO COME OUT, BUT REFERRED ME TO ANOTHER COMPANY, ALL APPLIANCE, THAT THEY KNEW WOULD PROBABLY BE ABLE TO FIT ME IN TODAY. I WAS VERY PLEASED THAT THEY WERE CONSIDERATE ENOUGH OF MY SITUATION TO REFER BUSINESS TO ANOTHER COMPANY, RATHER THAN EXPECT ME TO WAIT AS OTHERS WOULD. I HAD ALREADY CALLED ANOTHER COMPANY, WHERE I HAD PURCHASED THE FREEZER, AND THEY COULDN'T COME OUT FOR 12 DAYS!
Description of Work: GAVE REFERRAL.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ladonna B.
06/2005
5.0
appliance repair
  + -1 more
THEY WERE EXCELLENT. THEY WERE VERY GOOD AND THE PRICE WAS REALLY GOOD AS WELL.
Description of Work: FIXED AN ICE MAKER PART IN THE BACK OF THE REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

PAUL M.
09/2004
4.0
appliance repair
  + -1 more
TOM WAS ON TIME, KNEW WHAT HE WAS DOING, BUT THE CHARGES WERE NOT WHAT WE WERE EXPECTING. THE PARTS AND LABOR WERE QUOTED, BUT THERE WAS A $60 TRIP CHARGE THAT WAS NOT MENTIONED.
Description of Work: WASHING MACHINE REPAIRED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert M.
04/2004
5.0
appliance repair
  + -1 more
I HAD AN IMMEDIATE RESPONSE TO COME OUT AND GIVE ESTIMATE. TOOK A FEW WEEKS FOR THE PARTS TO COME IN, BUT THE SERVICEMAN WAS VERY EFFICIENT AND FRIENDLY. TWO-THIRDS OF THE EXPENSE WAS TRIP AND LABOR CHARGES.
Description of Work: REPLACED DOOR GASKET, HUMIDITY DRAWER BANDS, AND KNOBS ON REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

SUSAN M.
10/2003
5.0
appliance repair
  + -1 more
THEY CAME WHEN THEY SAID THEY WOULD, HE DIDN'T HAVE THE PART HE NEEDED SO HE CAME BACK THE NEXT DAY WITH WHAT HE NEEDED. NO CHARGE FOR THE 2ND TRIP. FROM MOVING THE FRIDGE IT MUST HAVE ALTERED THE LEVEL, INSTEAD OF THE DOOR CLOSING ON ITS OWN IT WOULD OPEN MORE. HE MADE A THIRD VISIT AND GLADLY CORRECTED IT. HE WAS VERY POLITE
Description of Work: FIXED ICE MAKER ON FRIDGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LISA & JOHN H.
03/2002
5.0
appliance repair
  + -1 more
CALLED COMPANY ON MONDAY NOON. WAS TOLD THEY COULDN''T MAKE IT OUT UNTIL WEDNESDAY. TOLD THEM I HAD EIGHT KIDS AND NO DRYER. I HAD A SERVICE MAN WITHIN THE HOUR. VERY GRATEFUL FOR THE QUICK SERVICE. THOUGHT THE PRICE WAS PRETTY HIGH FOR A $48 PART, BUT GLAD FOR THE QUICK SERVICE AND HAVING MY DRYER BACK!
Description of Work: DRYER ROTATED BUT NO HEAT. INSTALLED NEW GAS VALVE IGNITER.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

ANDREW S.
01/2002
5.0
appliance repair
  + -1 more
unknown
Description of Work: THEY CAME TO OUR HOUSE AND FIXED OUR DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

richard A.
01/2001
5.0
appliance repair
  + -1 more
TTHAT COMPANY HAS WORKED ON MANY APPLIANCES NO MATTER WHAT IT'S BEEN THEY'RE KNOWLEDGEABLE (THEY CHECK IT OUT AND KNOW WHAT THEY'RE DOING. MOST COMPANIES FORGE AHEAD) GOOD (THEY'RE PUNCTUAL AND THEY'RE THERE B/W 24-48 HOURS OF YOUR CALL THEY CALL BACK
Description of Work: APPLIANCE REPAIR.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

PATRICIA H.
06/1997
5.0
appliance repair
  + -1 more
I GUESS THAT IT WAS SOMETHING THAT I DIDN'T THINK COULD BE FIXED AND THEY FIXED IT. THEIR REPAIRMEN HAVE ALWAYS BEEN VERY HONEST ABOUT THE REPAIRS AND WHETHER OR NOT SOMETHING CAN BE FIXED.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
06/1997
5.0
appliance repair
  + -1 more
NOTHING ELSE.

Rating CategoryRating out of 5
value
5.0
punctuality
5.0

Yes, I recommend this pro

LYNNE M.
04/1996
5.0
appliance repair
  + -1 more
JUST THAT WE HAD A LOT OF PROBLEMS WITH ONE APPLIANCE AND HE KEPT COMING BACK OUT AT NO CHARGE.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

04/1996
5.0
appliance repair
  + -1 more
NOTHING ELSE.

Rating CategoryRating out of 5
value
5.0
punctuality
5.0

Yes, I recommend this pro

04/1996
5.0
appliance repair
  + -1 more
NOTHING ELSE.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

PO Box 67, Tallmadge, OH 44278

http://www.advancedapplianceakron.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Advanced Appliance Service Co is currently rated 4.8 overall out of 5.
Advanced Appliance Service Co accepts the following forms of payment: Check,MasterCard,Visa
No, Advanced Appliance Service Co does not offer free project estimates.
No, Advanced Appliance Service Co does not offer eco-friendly accreditations.
No, Advanced Appliance Service Co does not offer a senior discount.
No, Advanced Appliance Service Co does not offer emergency services.
No, Advanced Appliance Service Co does not offer warranties.
Advanced Appliance Service Co offers the following services: Appliance Repair - Washers, Dryers, Dishwashers, Ovens, Refrigerators, & Garbage Disposals.

Contact information

PO Box 67, Tallmadge, OH 44278

http://www.advancedapplianceakron.com